CISSS de la Montérégie-Est

What CISSS de la Montérégie-Est does

CISSS de la Montérégie-Est is a public, government-mandated integrated health and social services centre (Centre intégré de santé et de services sociaux) responsible for delivering the full continuum of publicly-funded healthcare and social services to the population of the Montérégie-Est region in Quebec, Canada. It was established in 2015 under Quebec's Bill 10, which consolidated previously separate regional health agencies, hospital corporations, CLSCs (local community service centres), and CHSLDs (long-term care facilities) into a single integrated administrative entity. The institution is headquartered in Saint-Hyacinthe, Québec, and operates with a workforce of 2,544 employees spanning clinical, administrative, and support functions.

Its core mandate — and effectively its "product" — is the provision of territorially-organized public health services: hospital care, primary and community care, long-term care, mental health, youth protection, and social reintegration. The underlying operational infrastructure consists of multiple physical care sites distributed across the Montérégie-Est territory, though the source data does not enumerate them. The website reference (santeme.quebec) suggests a recent digital health initiative, but the source material (a loading/verification screen) provides no further technical detail on platforms, electronic health records, or interoperability architecture.

The business model is that of a publicly-funded administrative entity: it does not generate commercial revenue from customers. Instead, it receives operating budget allocations from the Quebec Ministry of Health and Social Services (MSSS), supplemented by federal transfers and certain user-fee revenues. There is no product pricing, GTM motion, or customer-acquisition funnel in the traditional sense — "customers" are the residents of the catchment area, and "service" is delivered at the point of care under universal access principles. As a result, commercial style metrics — ARR, deal cycle, churn — are not applicable to this entity.

Name

CISSS de la Montérégie-Est

Website

https://santeme.quebec

Company type

Private

Headcount range

1,001–5,000 employees

Short description

CISSS de la Montérégie-Est is a Quebec public integrated health and social services centre headquartered in Saint-Hyacinthe, serving the Montérégie-Est region with a 2,544-employee workforce delivering hospital, community, and long-term care.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Individual and Family Services (6241), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

State/Provincial/Regional Health Departments (HLAJAAAA)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Public healthcare services
• Hospital and clinical care
• Long-term care services
• Mental health and addiction
• Youth protection services

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Core offering

CISSS de la Montérégie-Est provides publicly funded health and social services to the population of the Montérégie-Est region of Quebec, including hospital care, primary and community care through CLSCs, residential long-term care (CHSLD), youth protection, mental health, addiction, rehabilitation, and public health programs. The organization acts as the single integrated regional authority consolidating what were previously separate hospital centres, CLSCs, CHSLDs, and youth protection agencies under one governance structure.

Product overview

CISSS de la Montérégie-Est is a healthcare institution in Quebec, Canada. The source data available (a loading/verification page from santeme.quebec) does not contain substantive product or service information to extract.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital and Acute Care Services Inpatient, emergency, surgical, and specialized medical care delivered through the region's hospital facilities (e.g., Hôpital Honoré-Mercier in Saint-Hyacinthe) for residents of Montérégie-Est.
• CLSC Community and Primary Care Services Walk-in and appointment-based primary care, nursing services, preventive care, home-care support, and social services delivered through CLSCs across the Montérégie-Est region.
• CHSLD Residential Long-Term Care Residential long-term care for elderly and vulnerable individuals who can no longer live independently, provided in CHSLD facilities across the Montérégie-Est region.
• Youth Protection Services (DPJ) Child and youth protection services under Quebec's Youth Protection Act, including investigations, intervention plans, and foster/reintegration support for at-risk youth in Montérégie-Est.
• Mental Health and Addiction Services Outpatient and specialized mental health and addiction treatment, counseling, rehabilitation, and crisis support services delivered across the Montérégie-Est region.
• Rehabilitation Services Physical rehabilitation, intellectual disability, autism spectrum disorder, and speech-language adaptation services for children, adults, and seniors across the Montérégie-Est region.
• Public Health Programs Population-level public health activities including vaccination, screening, sexually transmitted infection prevention, health promotion, and epidemiological surveillance across Montérégie-Est.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Direct peers

• CISSS de Chaudière-Appalaches: Large Quebec CISSS south of Quebec City. Operates the same integrated health-and-social-services model across a sizeable regional catchment; directly comparable in mandate and scale.
• CISSS des Laurentides: Quebec CISSS north of Montreal serving the Laurentians. Similar integrated mandate with a substantial rural component, making it a useful peer for service-delivery and CHSLD comparisons.
• CISSS de Laval: Quebec CISSS serving the Laval region. Same integrated health-and-social-services mandate and legal framework; comparable size and urban-suburban catchment profile, making it a useful operational benchmark.
• CIUSSS de la Capitale-Nationale: CIUSSS covering the Quebec City region. Similar integrated mandate across acute, long-term, mental health, and public health services; relevant peer for benchmarking administrative scale and digital health adoption.
• CISSS de la Montérégie-Ouest: Sister CISSS covering the western portion of the Montérégie region. Operates under identical statutory framework and mandate — hospitals, CLSCs, CHSLDs, public health — making it the closest structural comparator to CISSS de la Montérégie-Est.
• CIUSSS de l'Est-de-l'Île-de-Montréal: CIUSSS serving eastern Montreal. Comparable integrated mandate and urban-suburban population profile; useful comparator on hospital-and-CHSLD operations within an integrated governance model.
• CIUSSS du Centre-Sud-de-l'Île-de-Montréal: Quebec CIUSSS (the university-affiliated variant of the CISSS model). Operates the same integrated health-and-social-services mandate, with added research/teaching missions, making it directly comparable in structure though larger and more academic.
• CISSS de Lanaudière: Quebec CISSS with a similar mix of suburban and rural populations north of Montreal. Comparable integrated mandate and scale, useful for benchmarking service-delivery models in mixed-density catchments.

Broad incumbents

• Alberta Health Services: Provincial-scale single health authority in Alberta. Broader and more consolidated than a Quebec CISSS, but functionally comparable as a publicly funded integrated health system responsible for acute, continuing, mental health, and population-health services across an entire province.
• Vancouver Coastal Health: British Columbia regional health authority delivering integrated hospital, community, long-term, and public health services. Larger geographic scope than a CISSS but comparable in function as a publicly funded integrated provider.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/cisss-de-la-mont%C3%A9r%C3%A9gie-est

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CISSS de la Montérégie-Est