Sun City Fire and Medical Department
Sun City Fire and Medical Department is a public Arizona special fire district providing all-hazards fire suppression, ALS emergency medical services, rescue, and prevention programs to Sun City, Youngtown, and Citrus Point, funded primarily by property taxes and a new Treatment in Place fee.
- Company typePrivate
- Founded-
- Headquarters—
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Sun City Fire and Medical Department does
Sun City Fire and Medical Department (legal name: Sun City Fire and Medical Department; also doing business as Sun City Fire District) is a public special fire district established in 1966 in Maricopa County, Arizona, headquartered at 18602 N. 99th Ave, Sun City, AZ 85373. It is a government_state_entity governed by a Board of Directors (chaired by Tim Wilmes), with 42 employees and a leadership team that includes Fire Marshal Kenny Kovac. The organization delivers all-hazards fire suppression, Advanced Life Support (ALS) emergency medical services, specialized rescue, hazardous-materials mitigation, and weather-related emergency response to the communities of Sun City, Youngtown, and Citrus Point. Operations run on a three-platoon 48/96 schedule covering 24 hours per day, 365 days per year, with a fleet of 4 trucks and a civilian ALS ambulance fleet staffed by paramedics and EMTs (minimum 2 paramedics and 2 EMTs per engine unit). In 2024 the department handled 13,000+ emergency calls, including 4,000+ non-transport medical calls averaging 11+ per day, equating to 3,000+ calls per truck annually — well above national service thresholds.
The department's operational backbone includes integration with the Phoenix Regional Automatic Aid System (26+ communities), dispatch services contracted to the City of Phoenix, mutual aid agreements with Surprise, El Mirage, Peoria, and Arizona Fire Medical Authority, partnerships with local hospitals, and ambulance transport billing handled by Mars Billing. Fire Prevention Bureau services (plan review, inspections, permits, contractor oversight) and community programs (Lock Box, Car Seat Loaner, Smoke Detector, Community Education) extend the service surface beyond emergency response.
Revenue derives primarily from property taxes, supplemented by ambulance transport fees (billed via Mars Billing at +1(800) 273-2330) and, beginning July 2025, a new $315.80 Treatment in Place fee charged when a patient receives on-scene care but declines transport. The fee is explicitly earmarked for reinvestment into additional trained personnel and expanded lifesaving services. The department has operated the same number of trucks for over 30 years, and the Fire Prevention Bureau under Fire Marshal Kenny Kovac has achieved one of the lowest fire loss rates for commercial and residential buildings in the nation for a city of its size.
Sun City Fire and Medical Department firmographics
Firmographics- Name
- Sun City Fire and Medical Department
- Legal name
- Sun City Fire and Medical Department
- Website
- https://scfmd.az.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sun City Fire and Medical Department is a public Arizona special fire district providing all-hazards fire suppression, ALS emergency medical services, rescue, and prevention programs to Sun City, Youngtown, and Citrus Point, funded primarily by property taxes and a new Treatment in Place fee.
- Ownership category
- akta.pro rank
Sun City Fire and Medical Department industry classification
Industry- Product category
- Fire and Emergency Medical Services
- NAICS
- Fire Protection (92216), Ambulance Services (62191)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)
- akta.pro secondary industry
- Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)
Keywords
Sun City Fire and Medical Department business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Treatment in Place Fee |
Distribution channels3 records
Marketing channels5 records
Sun City Fire and Medical Department product offering
Product offeringCore offering
Sun City Fire and Medical Department provides all-hazards fire suppression, Advanced Life Support emergency medical services, ambulance transport, specialized rescue operations, hazardous materials incident mitigation, and fire prevention services to the Sun City, Youngtown, and Citrus Point communities in Arizona. The department operates 24 hours a day, 365 days a year using a three-platoon system with battalion chiefs directing shift operations, and participates in the Phoenix Regional Automatic Aid System covering 26+ communities.
Product overview
Sun City Fire and Medical Department is a special fire district providing comprehensive emergency services to Sun City, Youngtown, and Citrus Point communities. The organization operates as a fully integrated fire and emergency medical service with a three-platoon system operating 24 hours a day, 365 days a year. Core services include Fire Suppression, Emergency Medical Services (with Advanced Life Support ambulances staffed with paramedics and EMTs), Fire Prevention (including plan review, permits, and contractor oversight), and Community Services programs. The department also offers specialized programs such as the Treatment in Place Fee Program for non-transport medical calls, Ambulance Transport services, and community safety programs including Lock Box, Car Seat Loaner, and Smoke Detector programs. The organization participates in the Phoenix Regional Automatic Aid System encompassing over 26 communities.
Differentiator
Problem solved
Functional benefit
Products and services
- Fire Suppression All-hazards fire suppression, specialized rescue operations, hazardous materials incident mitigation, and response to weather-related emergencies delivered through a three-platoon system operating 24/7/365 for Sun City, Youngtown, and Citrus Point residents.
- Emergency Medical Services (EMS) Advanced Life Support (ALS) ambulance service staffed with paramedics and EMTs providing emergency medical care to district residents, with all engine and ladder companies staffed with a minimum of 2 paramedics and 2 EMTs per unit.
- Fire Prevention Fire Prevention Bureau services including plan review, inspections, permits, fire code compliance, and management of the approved fire protection contractor list for development and construction projects.
- Ambulance Transport Civilian fleet of state-of-the-art Advanced Life Support ambulances staffed with a paramedic and EMT operating on a 48/96 schedule, providing ambulance transport services with billing handled through Mars Billing.
- Community Services Programs Community safety programs for district residents including the Lock Box Program, Car Seat Loaner Program, Smoke Detector Program, and Community Education Programs.
- Volunteer Program Volunteer opportunities for Sun City residents to support community emergency services.
- Treatment in Place Fee Program Fee-based program charging $315.80 for on-scene medical care where patients receive treatment or assistance but choose not to be transported to the hospital, covering lift assists, minor falls, blood pressure checks, and basic medical treatment. Effective July 2025.
- Permits and Applications Administrative fire prevention services providing guidance for new construction, renovations, and modifications involving fire, building, mechanical, plumbing, electrical systems, and fire protection, including permit issuance and applications.
Quantifiable outcome
- Responded to 13,000+ emergency calls in 2024
- +2 more outcomes
Companies that use Sun City Fire and Medical Department
Customer profileSegments3 records
Ideal customer profiles2 records
Sun City Fire and Medical Department technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Sun City Fire and Medical Department partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Phoenix Regional Automatic Aid SystemcoreThe department participates in the Phoenix Regional Automatic Aid System, which includes over 26 communities in the metropolitan area. This consortium allows fire departments to respond to incidents outside their normal response areas, providing efficient and effective emergency services across jurisdictions.
- Local HospitalscorePartnerships with local hospitals have been developed to further strengthen the overall emergency pre-hospital system. These partnerships enable the department to provide the best emergency medical customer service delivery system to citizens.
- City of Surprise (Mutual Aid)minorThrough mutual aid agreement, SCFMD ambulances can respond to Surprise jurisdiction in critical situations where the patient is in severe peril and immediate transportation is required.
- City of El Mirage (Mutual Aid)minorThrough mutual aid agreement, SCFMD ambulances can respond to El Mirage jurisdiction in critical situations where the patient is in severe peril and immediate transportation is required.
- City of Peoria (Mutual Aid)minorThrough mutual aid agreement, SCFMD ambulances can respond to Peoria jurisdiction in critical situations where the patient is in severe peril and immediate transportation is required.
- Arizona Fire Medical Authority (Mutual Aid)minorThrough mutual aid agreement, SCFMD ambulances can respond to Arizona Fire Medical Authority jurisdiction in critical situations where the patient is in severe peril and immediate transportation is required.
- City of Phoenix (Dispatch Services)coreThe Sun City Fire and Medical Department contracts with the City of Phoenix for dispatch services. As an Automatic Aid partner, the district's protocols mirror those of its consortium partners. City of Phoenix communications employs dedicated fire call takers and dispatchers.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Sun City Fire and Medical Department competitors and assessment
Company assessmentEmerging players
- Falck USA: Private ambulance and integrated EMS provider operating in select U.S. markets. Comparable to SCFMD on the ALS ambulance delivery and EMS billing dimensions, and a relevant private-sector benchmark for cost-to-serve and response times.
Broad incumbents
- City of Phoenix Fire Department: Largest fire department in the Phoenix valley and SCFMD's Automatic Aid consortium partner; also the contracted provider of dispatch services to SCFMD. Functions as a regional anchor and the de facto protocol setter for SCFMD.
- Global Medical Response (American Medical Response): Large private-sector ambulance and EMS provider that competes with public fire-based EMS systems on interfacility transport and 911 contracts. Comparable to SCFMD on the ALS ambulance and billing side, and a likely private-sector alternative if SCFMD outsourced transport.
Direct peers
- Surprise Fire-Medical Department: Adjacent Phoenix West Valley fire-medical department with a similar all-hazards fire + ALS EMS mandate. SCFMD has a direct mutual aid agreement with Surprise, making it the closest operational comparable by service mix, staffing model, and regional context.
- Tempe Fire Medical Rescue: Phoenix metro municipal fire-medical-rescue agency operating ALS ambulances and all-hazards response. Comparable in delivery model (municipal fire-based EMS) and in operating inside the broader Phoenix Automatic Aid ecosystem.
- Peoria Fire-Medical Department: Neighboring Peoria fire-medical agency also operating under mutual aid with SCFMD. Comparable in combining fire suppression with ALS EMS in a suburban Phoenix setting with overlapping service populations.
- Mesa Fire and Medical Department: Larger Phoenix metro fire-medical department with an integrated fire + ALS EMS model comparable to SCFMD. Useful for benchmarking scale, throughput, and clinical capability at a larger municipal peer.
- Scottsdale Fire Department: Neighboring Phoenix metro fire department with a full-service fire and EMS mandate, including ALS transport. Closely comparable in service mix, regional context, and integration into the Phoenix valley Automatic Aid network.
- Glendale Fire Department: Phoenix West Valley municipal fire department providing fire suppression and EMS at a similar suburban scale to SCFMD. Shares the regional Automatic Aid operating environment and protocol alignment.
- Chandler Fire Department: Southeast Valley Phoenix metro fire department with comparable fire + EMS service delivery in a suburban Sun Belt context. Useful peer for operational benchmarking against SCFMD.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Sun City Fire and Medical Department social profiles
Digital presenceSun City Fire and Medical Department financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sun City Fire and Medical Department leadership team
Management profileNumber of profiles
Profiles2 records
Sun City Fire and Medical Department funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sun City Fire and Medical Department M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sun City Fire and Medical Department
What does Sun City Fire and Medical Department do?
Sun City Fire and Medical Department provides all-hazards fire suppression, Advanced Life Support emergency medical services, ambulance transport, specialized rescue operations, hazardous materials incident mitigation, and fire prevention services to the Sun City, Youngtown, and Citrus Point communities in Arizona. The department operates 24 hours a day, 365 days a year using a three-platoon system with battalion chiefs directing shift operations, and participates in the Phoenix Regional Automatic Aid System covering 26+ communities.
Is Sun City Fire and Medical Department a public or private company?
Sun City Fire and Medical Department is a private company. It is classified as state government owned and is currently operating.
When was Sun City Fire and Medical Department founded?
Sun City Fire and Medical Department was founded in -1. It employs 11 to 50 people.
Who are Sun City Fire and Medical Department's main competitors?
Falck USA is listed as an emerging player. Broad incumbents are City of Phoenix Fire Department and Global Medical Response (American Medical Response). Direct peers are Surprise Fire-Medical Department, Tempe Fire Medical Rescue, Peoria Fire-Medical Department, Mesa Fire and Medical Department, Scottsdale Fire Department, Glendale Fire Department and Chandler Fire Department.
Does Sun City Fire and Medical Department have an API?
No public API is recorded for Sun City Fire and Medical Department.
What industry is Sun City Fire and Medical Department in?
Sun City Fire and Medical Department's product category is Fire and Emergency Medical Services. Its primary akta.pro industry code is BPAIAGAB, Fire & Rescue Services (Fire Suppression, Rescue), with a secondary code of IMAIAAAI, Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms). Its NAICS code is 92216 and its SIC code is 8090.