SECONSER Secretaria de Conservação e Serviços Públicos

What SECONSER Secretaria de Conservação e Serviços Públicos does

SECONSER (Secretaria de Conservação e Serviços Públicos de Niterói) is the municipal government department of the Prefeitura de Niterói, established in 2013, responsible for urban conservation and public services across the city of Niterói in the state of Rio de Janeiro, Brazil. The organization delivers a comprehensive suite of municipal services through dedicated sub-secretariats covering Public Lighting (Iluminação Pública), Urban Drainage (Drenagem Urbana), Rivers and Channels (Rios e Canais), Urban Forestry (Arborização Urbana), infrastructure Conservation (Conservação), and management of Plazas and Parks (Praças e Parques). It also administers the Municipal Basic Sanitation Plan, a Rotational Parking information system, and a GIS-based Tree Mapping platform (SIG Niterói) integrated with the Municipal Geographic Platform.

The department's technology layer is centered on the COLAB Ouvidoria citizen feedback platform, through which residents report issues such as broken streetlights, potholes, tree pruning needs, drainage problems, and illegal wiring. This is supplemented by the Portal da Transparência for fiscal transparency and the ESIC (Electronic Citizen Information Service) for formal information requests. The stated service portfolio includes the Arboribus urban forestry plan, tree census operations, manual arborization guidance, and concession oversight for areas including Niterói Park and All Space. Service delivery is executed through SECONSER's own operational teams alongside contracted providers, with ~27 listed staff and a broader operational footprint spanning all major neighborhoods of Niterói.

As a government entity, SECONSER generates no commercial revenue. Its operations are funded through the municipal budget of the Prefeitura de Niterói, with services provided free of charge to citizens. Its ecosystem of operational partners includes CLIN (Companhia de Limpeza de Niterói) for cleaning services, Águas de Niterói (Grupo Águas do Brasil) for water and sewage coordination, and Enel/AMPLA for electricity distribution and public lighting infrastructure work. The department is also LGPD-compliant (Brazil's General Data Protection Law) in its data handling practices.

Name

SECONSER Secretaria de Conservação e Serviços Públicos

Legal name

SECONSER - Secretaria de Conservação e Serviços Públicos de Niterói

Website

https://seconser.niteroi.rj.gov.br

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

SECONSER is the municipal government department of Niterói, Brazil, responsible for urban conservation and public services including public lighting, drainage, urban forestry, parks, and infrastructure maintenance. It serves the city's residents and municipal government, funded through the Prefeitura de Niterói budget.

Ownership category

akta.pro rank

Product category

Municipal Urban Conservation and Public Services

NAICS

Nature Parks and Other Similar Institutions (71219), Nature Parks and Other Similar Institutions (712190), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Water Supply and Irrigation Systems (221310)

SIC

Electric, Gas & Sanitary Services (4900), Electric Services (4911), Sanitary Services (4950), Water Supply (4941)

akta.pro industry

PRIMARYBPAIAMAH

Parks, Recreation & Protected Areas Administration

Business & Public Services/Public Sector & Government Administration/Environmental Protection & Natural Resources Administration

SECONDARYEUADABAB

Municipal Electric Utilities (Munis)

Energy, Utilities & Environment/Electric Transmission & Distribution (T&D)/Distribution System Operators (DSOs) & Electric Distribution Utilities

SECONDARYEUAHAKAA

Environmental Data Management Platforms (EHS/EMS, LIMS, ELN, Compliance Data Hubs)

Energy, Utilities & Environment/Environmental Compliance, Monitoring & Consulting/Environmental Data Management, Modeling & GIS/Remote Sensing

Keywords

• Urban conservation services
• Public lighting maintenance
• Urban forestry management
• Municipal drainage services
• Plaza and park maintenance

Headquarters

HQ city

Niterói

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Distribution channels1 record

Marketing channels4 records

Core offering

SECONSER is the municipal government secretariat of Niterói responsible for urban conservation and public services. It delivers and coordinates citywide maintenance across urban forestry (Arborização Urbana), public infrastructure conservation (Conservação), rivers and channels (Rios e Canais), public lighting (Iluminação Pública), and plazas and parks (Praças e Parques). Services are delivered directly by operational teams and contracted providers, supported by digital tools including the COLAB Ouvidoria citizen feedback platform and a GIS-based Tree Mapping System.

Product overview

SECONSER (Secretaria de Conservação e Serviços Públicos) is the municipal department of Niterói responsible for urban conservation and public services. The organization provides a comprehensive suite of services including Urban Forestry (Arborização Urbana), Infrastructure Conservation, Rivers and Channels management, Public Lighting, and management of Plazas and Parks. Supporting services include Tree Mapping via GIS systems, Rotational Parking management, and the Municipal Basic Sanitation Plan. The department operates through sub-secretariats including the Subsecretaria de Drenagem Urbana and the Núcleo Operacional de Itaipu (NOI) for the Oceanic Region.

Differentiator

Problem solved

Functional benefit

Products and services

• Arborização Urbana (Urban Forestry) Urban tree management service for citizens of Niterói, including planting, pruning, removal, and maintenance of trees in public spaces. Encompasses the Arboribus program, tree census, and published maintenance manuals.
• Conservação (Infrastructure Conservation) Maintenance and conservation service for public infrastructure including roads, sidewalks, plazas, and public buildings throughout the municipality of Niterói.
• Rios e Canais (Rivers and Channels) Management of rivers, channels, drainage systems, and water infrastructure in Niterói, including cleaning, maintenance, and flood prevention services.
• Iluminação Pública (Public Lighting) Maintenance and repair service for public street lighting infrastructure in Niterói, including lamp replacement and electrical system management, supported by the Disque-Luz hotline.
• Praças e Parques (Plazas and Parks) Management and oversight service for public plazas, parks, and recreational areas in Niterói, including Campo de São Bento and various municipal squares.
• Mapeamento de Árvores (Tree Mapping) Municipal tree mapping and inventory service using geographic information technology to track and manage urban tree assets across Niterói.
• Vagas de Estacionamento Rotativo (Rotational Parking) Rotational parking spot management and information service for the municipality of Niterói.
• Plano Municipal de Saneamento Básico (Municipal Basic Sanitation Plan) Municipal basic sanitation planning service providing water, sewage, and waste management infrastructure planning for Niterói.

Quantifiable outcome

• Achieved 70% overall resolution rate on 5,081 service demands received in the first 100 days of 2021
• +2 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• CLIN - Companhia de Limpeza de NiteróicoreOthersCLIN is the municipal cleaning company of Niterói. Referenced as a linked useful resource on Seconser's website, indicating an operational relationship for complementary municipal cleaning and sanitation services.
• Águas de Niterói (Grupo Águas do Brasil)coreOthersWater and sewage service provider for Niterói under the Grupo Águas do Brasil. Referenced as a useful link on Seconser's website, indicating coordination on water infrastructure and sanitation matters.
• Enel (Enel Brasil)coreOthersElectric energy distribution utility for Niterói. Seconser coordinates with Enel on public lighting matters including pole relocation, generator maintenance, and electrical infrastructure work. Seconser maintains a Disque-Luz service (4040-1640) for streetlight issue reporting that interfaces with Enel.
• AMPLA Energia e Serviços S.A.coreTechnology or IntegrationENERGIA - Enel (Enel) is the electricity distribution company for Niterói. Seconser contracts AMPLA/Enel for services including pole relocation (relocação de poste), streetlight energy supply, and electrical infrastructure related to the TransOceânica road project. Notable contracts include pole relocation works for the TransOceânica project (Trecho 1.1 at Av. Silvio Picanço - Charitas), debt recognition for street lighting invoices (R$ 2,576,281.40), and generator maintenance at the Angela Fernandes underpass. Contact: Disque-Luz (21) 4040-1640.
• Prefeitura de NiteróicoreOthersThe Municipal Government of Niterói is the parent entity of SECONSER. Seconser operates as a secretariat under the municipal government, implementing urban conservation and public services policies.
• COLAB - Citizen Feedback PlatformcoreTechnology or IntegrationCOLAB is an integrated digital citizen feedback platform used by Seconser for service request intake and tracking. Citizens can report issues such as broken streetlights, drainage problems, tree maintenance, and other public service concerns through this channel.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Others

• IPM Sistemas: Brazilian public-sector software vendor providing municipal management systems (tax, treasury, HR, education). Comparable as a vendor serving Brazilian secretarias with overlapping procurement and operational workflows.
• Geopixel: Brazilian GIS and geospatial solutions provider for utilities and municipalities. Relevant peer for the SIG Niterói tree mapping and asset inventory capabilities SECONSER operates.
• COLAB: Brazilian civic engagement and citizen feedback platform that is directly integrated with SECONSER's operations. Relevant as the digital infrastructure layer powering Seconser's citizen service request channel.
• Águas de Niterói (Grupo Águas do Brasil): Concessionaire for water and sewage services in Niterói. Relevant as a partner/coordination counterpart for SECONSER's Plano Municipal de Saneamento Básico and drainage operations.
• ELO Software Urbano: Brazilian SaaS platform for municipal urban management and public services back-office. Comparable as a technology provider serving the same operational domain (streetlight, tree, road, and drainage workflows) that SECONSER handles as a government entity.
• CLIN - Companhia de Limpeza de Niterói: Municipal cleaning company of Niterói, coordinated with SECONSER on sanitation and public space services. Comparable as a separate municipal governance entity delivering complementary public services in the same city.
• Enel Brasil (Enel Distribuição Rio): Electric distribution utility serving Niterói. Relevant as an operational partner/coordination counterpart for SECONSER's public lighting and Disque-Luz service, and comparable as a regulated utility operating in the same municipal footprint.

Regional players

• Secretaria Municipal de Conservação (Rio de Janeiro): Closest analog municipal secretaria in the neighboring city of Rio de Janeiro, with overlapping urban conservation, public lighting, and drainage mandates. Useful analog for benchmarking SECONSER's operating model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/seconser-secretaria-de-conserva%C3%A7%C3%A3o-e-servi%C3%A7os-p%C3%BAblicos

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SECONSER Secretaria de Conservação e Serviços Públicos