SEGER - Secretaria de Estado de Gestão e Recursos Humanos

What SEGER - Secretaria de Estado de Gestão e Recursos Humanos does

SEGER (Secretaria de Estado de Gestão e Recursos Humanos) is the Secretariat of State for Management and Human Resources of the State of Espírito Santo, Brazil, established by Lei Complementar nº 312 of December 30, 2004. It functions as the central coordinating body for human resources, payroll, procurement, property/assets, document management, and process innovation across the entire direct state administration, including all executive agencies, autarchies, and foundations. SEGER serves all civil servants of the state (its primary customer segment) as well as the general population of Espírito Santo through citizen-facing services.

The organization operates a portfolio of proprietary digital platforms hosted and maintained by PRODEST (the state's IT agency): e-Docs (electronic document/archival management mandated statewide by Decree 4411-R/2019), SIARHES (centralized HR and payroll administration), E-Flow (workflow and BPM), RAÍZES, SIMEX, SIGED, SIADES, E-CONSIG, and SEP. Additional systems include Portal de Compras (procurement portal), Contratações Centralizadas (centralized contracting for scale economies), Tramita ES (digital protocol/tracking), Seleção ES (civil service exam platform), Agenda ES (scheduling), Portal do Servidor (employee self-service), and the Faça Fácil Cariacica citizen service center offering approximately 400 government services. Data consolidation is performed through CIGEPES (HR data) and CIGEAD (administrative data). SEGER also runs the ELPI (Escritório Local de Processos e Inovação) network, embedding process/innovation offices inside each state agency.

SEGER is a non-commercial state government department; it is funded entirely through state budget allocations (orçamento estadual) and provides all services free of charge to public servants and citizens. It reports to the state governor and supervises linked state entities including PRODEST (IT), DIO (Official Gazette), ESESP (public service training school), and APEES. The current Secretary of State is Marcelo Calmon Dias. Headcount is reported at 162 employees.

Name

SEGER - Secretaria de Estado de Gestão e Recursos Humanos

Legal name

Secretaria de Estado de Gestão e Recursos Humanos

Website

https://seger.es.gov.br

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

SEGER is the State Secretariat of Management and Human Resources of Espírito Santo, Brazil. It centralizes HR, payroll, procurement, document management, and citizen services across the entire state government through a portfolio of proprietary digital platforms.

Ownership category

akta.pro rank

Product category

Government Administration Services

NAICS

Professional Employer Organizations (561330), Administration of Human Resource Programs (9231)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting) (BPACAKAK)

Keywords

• Public administration services
• Government human resources
• Public procurement management
• Electronic document management
• Citizen service delivery

Headquarters

HQ city

Vitória

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Distribution channels4 records

Marketing channels4 records

Core offering

SEGER operates as the State Secretariat of Management and Human Resources of Espírito Santo, Brazil, providing centralized human resources administration, payroll management, public procurement and contracting, electronic document management, and citizen service delivery for the entire state government. The organization runs proprietary digital platforms (e-Docs, SIARHES, E-Flow) and statewide offices (ELPI network, Faça Fácil Cariacica) to coordinate personnel, administrative, and innovation functions across all state agencies.

Product overview

SEGER operates as a state government agency providing a portfolio of interconnected digital systems and citizen services for the State of Espírito Santo, Brazil. The core offering centers on human resources management (SIARHES for personnel administration), electronic document management (e-Docs), and public procurement/compras platforms (Portal de Compras, Contratações Centralizadas). Additional systems support citizen services (Faça Fácil Cariacica), public contests and selection processes (Seleção ES), workflow automation (E-Flow), and inter-agency coordination (Tramita ES, Agenda ES, Portal ES.GOV). These systems are built and maintained by PRODEST (Instituto de Tecnologia da Informação e Comunicação do Espírito Santo), the state's IT agency, using open-source software.

Differentiator

Problem solved

Functional benefit

Products and services

• e-Docs (Sistema de Gestão de Documentos Arquivísticos Eletrônicos) Electronic archival document management system mandated for all state government entities in Espírito Santo, replacing paper-based workflows with digital document and process management across agencies.
• SIARHES (Sistema de Administração de Recursos Humanos) Centralized human resources administration system for managing state employee records, payroll processing, leave administration, and benefits across the Espírito Santo state government.
• E-Flow Electronic workflow and process automation platform supporting business process management, coordination, and approval tracking across state agencies.
• Portal de Compras Public procurement portal enabling supplier registration, bidding management, and electronic purchasing processes for state government entities.
• Contratações Centralizadas Centralized contracting platform for aggregating procurement across multiple state agencies to achieve economies of scale in state purchasing.
• Faça Fácil Cariacica Multi-service citizen assistance center in Cariacica offering approximately 400 different government services to residents of Espírito Santo, operating Monday through Saturday.
• Agenda ES State-wide scheduling and calendar system for managing government appointments and meetings across state entities.
• Seleção ES Digital selection and public examination management system for civil service recruitment and competitive processes in Espírito Santo state government.
• Tramita ES Digital protocol and process tracking system for managing and monitoring government administrative procedures across agencies.
• Portal do Servidor State government employee portal providing self-service access to payslips, tax statements, HR information, and benefits administration for civil servants.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• PRODEST (Instituto de Tecnologia da Informação e Comunicação do Estado do Espírito Santo)coreTechnology or IntegrationPRODEST is the state government's IT infrastructure provider responsible for hosting and maintaining SEGER's technology systems. Developed and maintains platforms including the Portal ES.GOV, e-Docs, and E-Flow. SEGER is a major user of PRODEST's shared IT services for the state government.
• DIO (Diário Oficial do Estado do Espírito Santo)coreTechnology or IntegrationDIO is the state official gazette responsible for publishing all state government legal acts. Linked entity under SEGER's coordination for official state publications.
• ESESP (Escola de Serviço Público do Espírito Santo)coreTechnology or IntegrationESESP is the state public service training school that provides professional development courses for civil servants. SEGER coordinates training policies and refers civil servants to ESESP courses through the Gestão de Desenvolvimento de Pessoas programs.
• APEES (Autarquia de Professores do Estado do Espírito Santo)minorOthersAPEES is a linked autarchy under SEGER's supervisory authority, providing teacher-specific services.
• SEFAZ (Secretaria de Estado da Fazenda)coreTechnology or IntegrationSEFAZ is the state treasury and finance secretariat. Jointly issues normative instruments with SEGER on procurement matters (e.g., joint portarias on consumption material disposition). Co-manages the NLLC (Nova Lei de Licitações e Contratos) implementation.
• SECONT (Secretaria de Estado de Controle e Transparência)coreStrategic or Co-development PartnerSECONT is the state control and transparency secretariat. Jointly issues normative portarias with SEGER on asset management, depreciation calculation, and procurement procedures. Collaborates on internal control programs and integrity initiatives.

Scale indicators3 records

Recent moves14 records

Expansion highlights5 records

Direct peers

• PRODEST (Instituto de Tecnologia da Informação e Comunicação do ES): PRODEST is the Espirito Santo state IT agency and a wholly-owned entity under SEGER's coordination, hosting and developing all of SEGER's mission-critical platforms (e-Docs, E-Flow, Portal ES.GOV). It is the closest operational peer because it builds and operates the technology stack that SEGER governs.
• SAG / SPPG (Secretaria de Administração do Estado de São Paulo): Sao Paulo's state administration secretariat performs the same functional role as SEGER at a much larger scale — managing HR, payroll, procurement, and administrative modernization for the state's civil service. It is the most direct functional peer among Brazilian state-level HR/admin secretariats.
• SEPLAG (various Brazilian states, e.g., Minas Gerais): State Planning and Management Secretariats (SEPLAG) in Brazilian states such as Minas Gerais perform HR, procurement, and administrative governance functions analogous to SEGER. They are direct peers by mandate, customer base (state civil servants), and platform scope.
• Prodam (Processamento de Dados Amazonas / São Paulo): Prodam is the IT/data processing company of the São Paulo municipal government, comparable to PRODEST as the state-level technology arm supporting HR, administrative, and citizen-service platforms for the government.

Broad incumbents

• ADP (Automatic Data Processing): ADP is a global PEO/payroll/HR services provider with Employer-of-Record capabilities comparable to SEGER's co-employment-like mandate over state civil servants. It is a broad incumbent because it serves all employer segments rather than specializing in government.
• Serpro (Serviço Federal de Processamento de Dados): Serpro is the federal Brazilian government's IT company, providing large-scale HR, tax, and administrative platforms (including systems that serve state-level integrations). It is a broad incumbent peer operating at federal rather than state scope.
• Oracle Cloud HCM: Oracle Cloud HCM is a broad-incumbent HR/HCM suite used by large public and private employers for personnel, payroll, and benefits administration — comparable to SEGER's SIARHES and benefits management modules.
• SAP SuccessFactors: SAP SuccessFactors is a broad-incumbent HR/people-management suite used by public-sector organizations worldwide, including Brazilian state and federal entities. Its HR core and talent modules directly map to SEGER's people-management portfolio.

Emerging players

• Workday: Workday is a leading enterprise HR/HCM SaaS platform whose core functions (payroll, personnel administration, talent management) directly parallel SIARHES. It is an emerging/specialized peer because it competes for the same HR-system modernization mandates that SEGER addresses internally.
• GOVBR (now part of TOTVS): GOVBR is a Brazilian SaaS vendor specialized in public-sector administration, procurement, and citizen-service platforms — directly comparable to SEGER's Portal de Compras, Tramita ES, and citizen-service digital platforms. Now part of TOTVS, it competes for the same state-level modernization mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/seger---secretaria-de-estado-de-gest%C3%A3o-e-recursos-humanos

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SEGER - Secretaria de Estado de Gestão e Recursos Humanos