What Semapro does

Semapro is a French regional IT services provider operating in the Grand Ouest region (Brittany and Pays de la Loire), headquartered in Saint-Grégoire near Rennes with a second agency in Cholet, Maine-et-Loire. The company is a brand of Groupe CAPSEMA (legal entity CAPSEMA EURL, registered 2018 with €163,240 capital and SIREN 841 383 144), which extends from SEMAPHORS, a 25+ year healthcare IT business. Semapro's portfolio spans software consulting (ERP, CRM, accounting, commercial management, logistics), hardware supply and installation (computers, laptops, tablets, projectors, interactive screens, networking equipment), telecom services (VoIP, SIP trunk, mobile plans with stated 30–50% cost savings), managed IT services (infogérance), externalized backup (GDPR and ISO 27001 compliant, hosted in two French datacenters), and customized training delivered on-site, at agency, or remotely.

The company addresses five customer segments: small and medium businesses (PME-PMI) and schools (École) as primary verticals, with retail/commerce, liberal professions, and local government (Collectivités) as secondary. The schools segment is the most differentiated, anchored by 200+ classes equipped in 2021 with interactive screens, projectors, and mobile classrooms, and by the Tacit platform, an adaptive reading comprehension tool co-developed with researchers at the Université de Rennes 2 for students from CE1 to high school. The revenue model mixes one-time hardware and software license sales with recurring managed services, telecom subscriptions, and backup contracts; pricing is private and quoted per project. Distribution is direct via field sales from the two agencies combined with remote support via TeamViewer; marketing is primarily content-led through the Semagazine blog, LinkedIn, and Facebook, supplemented by selective industry events such as 'Bouge ta classe.' Semapro employs approximately 25 staff across the two agencies, with no external institutional capital, no disclosed revenue, and no public listing.

Name

Semapro

Legal name

CAPSEMA

Website

https://semapro.fr

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Semapro is a French regional IT services provider in Grand Ouest (Bretagne and Pays de la Loire), delivering software, hardware, telecom, managed IT, and school digital solutions to SMBs, schools, retail, liberal professions, and local governments from its Rennes and Cholet agencies.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-Grégoire

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of IT equipment including computers, laptops, tablets, projectors, interactive screens, printers, scanners, and networking equipment.
2. Software Sales and Licensing: Sale and distribution of business software including accounting, ERP, CRM, commercial management, production management, and logistics optimization software.
3. Managed IT Services (Infogérance): Ongoing IT maintenance contracts providing technical support, infrastructure management, and assistance for client computer parks.
4. Telecom Services: Mobile and internet telephony solutions including VoIP, SIP trunks, virtual receptionist, call management features, and unified billing.
5. Training Services: Customized IT training delivered at agency, client premises, or remotely, with potential financial coverage options.
6. Externalized Backup Services: Automated backup solution with French hosting, 24/7 availability, and GDPR compliance.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Semapro provides IT services across software, hardware, telecom, and managed services (infogérance) for businesses, schools, retailers, liberal professions, and local governments in the Grand Ouest region of France. The company supplies and installs IT equipment and business software, delivers internet/mobile telephony solutions, maintains client computer parks, and offers externalized backup and customized training. For schools, it bundles interactive displays, mobile charging solutions, connected devices, and the Tacit adaptive reading-comprehension tool co-developed with Université de Rennes 2.

Product overview

SEMAPRO is an IT services company offering a comprehensive portfolio of technology solutions and services across the Grand Ouest region of France. The portfolio consists of core IT services (Expertises Logicielles, Matérielles, and Télécoms), support services (Maintenance, Sauvegarde Externalisée, and Formation), and specialized solutions for schools. The core services provide software and hardware consulting, deployment, and ongoing support, while the school solutions package includes interactive displays, laptops, tablets, connected storage solutions, and document cameras. A notable partner product is Tacit, an adaptive reading comprehension tool developed with researchers from Université de Rennes 2. The company positions itself as a single point of contact for businesses, schools, retailers, and liberal professionals seeking to optimize their IT infrastructure and telecommunications.

Differentiator

Problem solved

Functional benefit

Products and services

• Expertises Logicielles (Software Expertise)

Quantifiable outcome

• 30-50% savings on telecom costs
• +1 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• NaoticcoreStrategic or Co-development Partner · 1 December 2021Partnership with Naotic for educational digital solutions. Semapro participated alongside Naotic at the 'Bouge ta classe' event in Vallée du Haut-Anjou on December 1, 2021, focused on digital uses and school space design.
• Université de Rennes 2 (University of Rennes 2)coreStrategic or Co-development PartnerCollaboration with University of Rennes 2 for the Tacit educational platform. Tacit (Testing Adaptatif de la Compréhension Implicite de Textes) is an adaptive reading comprehension tool developed by researchers at the university for students from CE1 to high school.
• Groupe CAPSEMAcoreOthersSemapro is a brand under Groupe CAPSEMA. The group diversified from the health sector (SEMAPHORS) into IT services for professionals. Other brands include Semaphors (healthcare IT) and Semaflex.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Hardis Group: French IT services and digital transformation firm headquartered in Grenoble with regional offices. Closely comparable as a French IT services company offering infrastructure, managed services, and software distribution to mid-market and enterprise clients.
• Azeo: French IT services provider (formerly known as Azeo Networks) offering managed services, infrastructure, workplace, and cloud support to mid-market clients. Comparable in scope of managed IT and infrastructure services for the SMB/mid-market segment in France.
• Micropole: French digital transformation and technology services firm focused on mid-market and enterprise clients. Comparable as a French IT services and digital transformation peer serving similar mid-market customers with infrastructure and managed services.
• Infidis: French regional IT services and managed-services provider serving SMBs and mid-market clients. Closely comparable as a similarly-sized French MSP offering infrastructure management, managed services, and IT support to SMBs in regional France.

Broad incumbents

• Bechtle: Europe's largest independent IT reseller and MSP, headquartered in Germany with operations across Europe including France. Comparable in IT hardware distribution, managed services, and workplace offerings to SMB and enterprise customers.
• Devoteam: French-headquartered IT consulting and technology services group operating across Europe and MEA. Comparable as a French-origin IT services firm serving mid-market and enterprise clients, though significantly larger and more consulting-led.
• Econocom: French-headquartered IT services and technology management group serving SMBs and enterprises across Europe. Comparable as a regional-to-European IT services and managed-services competitor with overlapping SMB and education/public-sector exposure, though much larger.
• Capgemini: Global IT services and consulting giant headquartered in France. Overlaps with Semapro on enterprise IT services, infrastructure, and managed services, though operates at vastly different scale and primarily in enterprise segment.
• SCC (Ricoh): European IT services and solutions provider (now part of Ricoh) operating across multiple countries including France. Comparable as a pan-European IT reseller/MSP with hardware, software, managed services, and workplace offerings for SMB and enterprise clients.

Others

• Naotic: French education-focused digital solutions provider partnering with Semapro on the 'Bouge ta classe' initiative. Comparable as an ecosystem participant in Semapro's school vertical, though focused on educational digital tools and pedagogical spaces rather than broad IT services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Capsema-104305348724659
• LinkedInlinkedin.com/company/semapro-fr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Semapro