Serotonina s.r.l.

What Serotonina s.r.l. does

Serotonina s.r.l. is a Torino-based creative communication agency founded in 2021, operating as a private Italian s.r.l. with €10,000 share capital and a 12-person integrated team. The firm delivers design, video production, web/UX, social media management, brand identity, and digital marketing services to a client base spanning enterprise retail (OVS, GAP), foundations (Fondazione Lavazza, Fondazione Return), universities (Politecnico di Torino, Università degli Studi di Torino), and non-profits (ALMM, Rete Dora, Zanzibarhelp, AVSI). The agency's offering is built around a proprietary three-phase methodology — Ascolto (Listening), Risonanza (Resonance), Risultato (Result) — branded under the 'serotonin/happiness' positioning, and extends into original content products such as the Marketibility podcast and the documentary 'Fare Anima' distributed on Amazon Prime Video.

The business model is a B2B professional services agency with project-based, quote-driven pricing ('preventivo') and a mix of one-off engagements and recurring retainers. Go-to-market is a hybrid of direct outreach and referral-based acquisition, supplemented by institutional partnerships with universities and local organizations. The agency is accredited to MePA, the Italian public administration procurement portal, opening a public-sector channel. Distribution is direct (no self-service or e-commerce), and the agency leverages LinkedIn, its website portfolio, and email newsletter as primary marketing channels. Operational footprint is single-office (Via Cesare Lombroso 26, Torino) with a registered office at Corso Luigi Einaudi 53, serving primarily Italian clients with occasional international project work.

Revenue is not disclosed; no funding rounds, external investors, or M&A activity are evidenced. The company holds a sustainability partnership with Enegan for 100% renewable energy and is associated with Unione Industriali Torino. The agency is founder-led, with Christian Torelli serving as CEO and Creative Director, and no public-market listing or private equity sponsor is indicated.

Name

Serotonina s.r.l.

Legal name

Serotonina s.r.l.

Website

https://serotonina.agency

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Serotonina s.r.l. is a Torino-based creative communication agency with 12 employees offering brand identity, video production, web/UX, social media, and digital marketing services to enterprises, foundations, universities, and non-profits across Italy and select international projects.

Ownership category

akta.pro rank

Product category

Creative Communication Services

NAICS

Advertising Agencies (541810), Graphic Design Services (54143)

SIC

Services-Advertising Agencies (7311), Services-Motion Picture & Video Tape Production (7812)

akta.pro primary industry

Social Media & Community Management (BPAFAAAE)

akta.pro secondary industries

Graphic Design & Visual Content Production (BPAFAIAC), Social Media & Community Management (PR-led) (BPAFADAM)

Keywords

• Creative agency services
• Brand identity design
• Video production services
• Digital marketing services
• Web design services

Headquarters

HQ city

Torino

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Creative Agency Services: Project-based professional services including brand identity, website development, video production, communication campaigns, and social media management. Revenue is generated through project fees and ongoing retainer relationships with clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Serotonina s.r.l. is an Italian creative communication agency offering brand identity design, video production, web/UX design, social media management, and digital marketing services to enterprises, foundations, universities, and non-profit organizations. It also produces and distributes long-form content, including the "Fare Anima" documentary on Amazon Prime Video and podcast/vodcast productions.

Product overview

Serotonina s.r.l. is a creative communication agency based in Turin, Italy, offering an integrated suite of creative and marketing services. The agency's portfolio includes three core service pillars: Design Services (Corporate Identity, Events, Social Media, Web/UX, Video, Infographic, Report, Editorial, Direct Marketing, Presentation, Packaging), Marketing Services (Market Research, Business Strategy, Communication Campaign, Digital Marketing, Social Media Management, SEO/SEM, ATL/BTL/Digital ADV), and Video Production (corporate videos, advertising spots, documentaries, motion graphics). These services are delivered through specialized teams covering Project Management, Creative Direction, and Strategic Planning. The agency also produces named content products like the Marketibility Podcast/Vodcast and documentary projects such as 'Fare Anima' available on Prime Video. The service model follows a structured methodology from client discovery through strategic analysis, creative concept development, and results monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Brand Identity & Design Brand identity design services for enterprises, foundations, universities, and non-profit organizations, covering visual identity, brand strategy, and design systems.
• Video Production Video production services for corporate and institutional clients, including branded content, corporate films, and long-form productions.
• Web & UX Design Web design and user experience design services for organizational clients, covering site design and interface design.
• Social Media Management Social media management services for enterprise and institutional clients, covering content planning, publishing, and community management.
• Digital Marketing Services Digital marketing services supporting enterprise and institutional clients in campaign planning, channel execution, and performance communications.
• Event Organization Event organization services for corporate and institutional clients, covering planning and execution of branded events.
• Podcast & Vodcast Production Production of podcasts and vodcasts for organizational clients, covering concept, recording, and post-production.
• Project Management Project management services spanning creative and communication engagements for organizational clients.
• Fare Anima (Documentary) Long-form documentary "Fare Anima" produced by the agency and distributed on Amazon Prime Video, demonstrating long-form content production capability.

Quantifiable outcome

• Event support for 300+ participants with high client satisfaction
• +1 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• EnegancoreStrategic or Co-development PartnerEnegan is the company's green energy partner, providing 100% renewable energy from certified green sources. This partnership supports Serotonina's sustainability commitment as part of their 'Siamo Green' initiative.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• H48: Independent Italian creative communication agency offering integrated brand, digital and content services to enterprise and non-profit clients. Closely comparable to Serotonina in scope (brand identity, video, digital, social) and in its independent, mid-sized Italian agency profile.
• Different Communication: Italian creative agency offering integrated communications, branding, digital and event services. Comparable to Serotonina in independent full-service scope and Italian enterprise/non-profit client mix.
• Connexia: Italy-based integrated marketing and communication agency offering brand, digital, content and social media services. Comparable to Serotonina across the same service pillars with a stronger data and digital emphasis.
• Dude Agency: Italian independent creative and content agency with a full-service offering spanning brand, digital, social and video. Comparable to Serotonina in integrated service model and boutique Italian agency positioning.
• A-Tono: Independent Italian creative and digital agency offering brand, web, social and content production. Closely comparable to Serotonina in full-service scope and independent Italian agency positioning.

Broad incumbents

• DLV BBDO: Italian creative agency affiliated with BBDO Worldwide, providing advertising, brand and digital services. Comparable service portfolio at significantly larger scale, anchoring the incumbent competitive context.
• TBWA\Italia: Italian arm of the TBWA global creative network, providing full-service advertising, brand and digital communications to enterprise clients. A broader incumbent competitor that Serotonina may compete with on Italian brand-of-record pitches.
• Publicis Italy: Italian operation of the Publicis global network, delivering advertising, PR, digital and content services at scale. Represents the broader-incumbent competitive set Serotonina encounters when pitching enterprise and public-sector accounts.
• Ogilvy Italy: Italy office of Ogilvy's global advertising, PR and experience network. Overlaps with Serotonina's brand, social and content capabilities while operating at global-network scale.
• LePub Milan: Milan-based creative agency within the Publicis group offering brand, advertising and digital communications. A broader-incumbent peer competing with Serotonina on integrated Italian enterprise briefs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/serotonina-s-r-l

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serotonina s.r.l.