What SERRURERIE SERVICE does

Serrurerie Service Clés operates as a third-generation, family-owned locksmith business founded in 1962 in Saint-Nazaire, Loire-Atlantique, France, legally registered as CLE CYLINDRE SAS. The company specializes in custom manufacturing of European-profile lock cylinders and key duplication, operating as an authorized fabrication and service center for major lock brands including KESO, Vachette, JPM, RUKO, IFAM, and ASSA ABLOY. Beyond mechanical cylinders, the catalog extends to electronic access solutions such as ENTR motorized cylinders, biometric and keypad electronic locks, the Revo'motion electronic handle, and vehicle key duplication services covering 15+ automotive brands.

The business generates revenue through a hybrid go-to-market combining a physical storefront at 25 Boulevard de la Fraternité / 77 Rue Jean Jaurès in Saint-Nazaire with a full e-commerce platform serving all of metropolitan France. Revenue streams include direct cylinder sales priced from approximately €15 for entry-level units to over €480 for premium handles and high-security cylinders, key duplication, ancillary hardware, and professional services for master key system (organigramme) design and extension. Operational value propositions are 24-hour custom cylinder manufacturing and 24-48 hour delivery. On-site service coverage extends across the Guérande peninsula (Pornichet, La Baule, Guérande, Le Croisic).

The company serves two primary customer segments: individual homeowners and residents requiring key duplication, cylinder replacement, and security upgrades, and professionals/businesses needing master key systems for multi-door commercial or residential premises. Marketing is largely organic, driven by SEO-optimized product catalogs, an educational blog ("Conseils"), and credibility derived from the Expert Vachette network and PAPIN family brand. Patented key profiles with non-reproducible designs generate recurring service revenue as customers must return to authorized centers for additional keys, cylinder replacements, and system extensions — anchoring a modest but recurring revenue base.

Name

SERRURERIE SERVICE

Legal name

CLE CYLINDRE SAS

Website

https://serrurerie-service-cles.fr

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

1–10 employees

Short description

Serrurerie Service Clés is a third-generation family locksmith founded in 1962 in Saint-Nazaire, France. As an authorized fabrication center for KESO, Vachette, JPM, IFAM, and RUKO, it manufactures European-profile cylinders and provides key duplication to individuals and businesses through physical retail and e-commerce nationwide.

Ownership category

akta.pro rank

Product category

Locksmith Services

NAICS

Locksmiths (561622), Commercial and Service Industry Machinery Manufacturing (3333)

akta.pro primary industry

Key Management, Duplication & Locksmith Services (HSAHAEAD)

Keywords

• Lock cylinder manufacturing
• Key duplication services
• Master key systems
• High-security locks
• Locksmith services

Headquarters

HQ city

BROUVELIEURES

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Cylinder Sales (European Profile): Sale of custom-manufactured European-profile cylinders including standard, enhanced, and high-security variants from brands KESO, Vachette, JPM, IFAM, and ASSA ABLOY. Cylinders are manufactured on-demand in 24 hours and shipped with tracking.
2. Key Duplication and Reproduction: Reproduction of all key types including patented keys (by number or code), groove keys, vehicle keys (chip keys), and antique keys. Orders processed in-store or online with delivery in 24-48 hours.
3. Master Key System (Organigramme) Services: Design, creation, and extension of master key plans for both professionals and individuals, enabling hierarchical access control across multiple doors.
4. High-Security Lock Hardware: Sale of supplementary security hardware including electronic locks, handles, deadbolts, and stainless steel locks, with products ranging from electronic code/badge locks (€220-€295) to premium handles (€129-€480).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

SERRURERIE SERVICE fabricates customized European-profile lock cylinders (standard, enhanced, and high-security levels) as an authorized manufacturing center for KESO, Vachette, JPM, RUKO, and IFAM brands, with a 24-hour custom-assembly turnaround. The company also reproduces all key types including patented, code-based, vehicle chip, and antique keys, and designs hierarchical master key systems (organigrammes) with non-reproducible patented keys for buildings and complexes. Sales and services are delivered through both a physical retail workshop in Saint-Nazaire and a full e-commerce platform with home delivery across metropolitan France.

Product overview

SERRURERIE SERVICE is a third-generation family-owned locksmith business established in 1962, specializing in high-security lock cylinders and key duplication services. The company operates as an authorized service center for major European lock brands including ASSA ABLOY, Vachette, JPM, KESO, IFAM, ABUS, TESA, ISEO, MUL-T-LOCK, and Thirard. Their product portfolio centers on European-profile cylinders available in standard, security, and high-security levels, along with electronic access control solutions (motorised cylinders, electronic locks with biometric/RFID/code access). They offer comprehensive key duplication services for all major brands and vehicle keys, plus custom master key system (organigramme) design and fabrication. The company maintains an in-house assembly workshop enabling 24-hour custom cylinder manufacturing with a focus on rapid turnaround.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom European-Profile Cylinder Assembly Service Authorized manufacturing-center service that produces customized European-profile lock cylinders on demand in 24 hours, across standard, enhanced, and high-security levels, for the KESO, Vachette, JPM, RUKO, and IFAM brands. Customers specify the security level and dimensions; cylinders are fabricated in-house and shipped against signature.
• Key Duplication Services Reproduction of all key types — patented keys (by number or code), groove keys, vehicle chip keys, and antique keys — for brands including KESO, Vachette, JPM, ASSA ABLOY, IFAM, ABUS, TESA, ISEO, MUL-T-LOCK, Thirard, Facchinetti, T&B, and major vehicle manufacturers. Available in-store (24-hour turnaround) and online with home delivery.
• Master Key System (Organigramme) Design Service Design, creation, and extension of master key plans (organigrammes) ranging from simple to complex configurations for multi-door buildings, using non-reproducible patented keys and property cards. Extensions of existing plans can be completed in 24 hours from the original plan number, creating strong customer lock-in.
• High-Security Cylinders (KESO, JPM, Vachette, IFAM, ASSA ABLOY, RUKO) High-security European-profile cylinders including the JPM KESO 8000 Oméga² (from €130; 11 locking pistons + 2 staggered special + 1 control; 24,000 billion combinations; patented-key protection until 2034), KESO 2000 S Oméga (from €110), Vachette V5, IFAM WX, and ASSA ABLOY models, available in single, double, and half-cylinder configurations with anti-bumping, anti-drilling, and anti-pulling protection.
• Motorized Electronic Cylinders (ENTR) Motorized ENTR European-profile cylinders (from €399) enabling smartphone-based keyless entry, with optional wireless charger accessory. Targeted at residential and small commercial customers seeking electronic access control without replacing the door.
• Electronic Locks (Code, Badge, Fingerprint) Standalone electronic locks offered in two variants: keypad/badge access (from €220) and fingerprint reader with keypad (€295). Sold as drop-in replacements for residential and commercial doors requiring keyless entry.
• Standard and Enhanced Security Cylinders (IFAM, Entry-Level) European-profile cylinders at standard and enhanced security levels from IFAM and other brands (e.g., IFAM HUNO from €16.32, IFAM F5S from €15.00, IFAM F6S from €19.50), providing basic protection against picking and bumping for residential and SMB customers.

Quantifiable outcome

• 24-hour cylinder fabrication and key duplication turnaround
• +3 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• KESOcoreTechnology or IntegrationSerrurerie Service Clés is an authorized KESO service center and manufacturing center (Centre de fabrication agréé KESO). The company manufactures KESO-brand European-profile cylinders on demand and provides key duplication services for KESO key models including the KESO 1000, 2000, 4000 S Omega, and 8000 Omega². KESO, a Swiss brand owned by ASSA ABLOY, specializes in high-security mechanical and electronic lock cylinders.
• VachettecoreTechnology or IntegrationSerrurerie Service Clés is a certified Expert Vachette member, a network of specially trained locksmiths endorsed by the Vachette brand. As an Expert Vachette, the company offers Vachette products with full warranty coverage, professional installation, and access to the brand's full security solutions including V5 cylinders and Radia locks.
• IFAMcoreTechnology or IntegrationSerrurerie Service Clés operates as an authorized IFAM assembly center and service provider. The company provides IFAM cylinder fabrication (F5S, F6S, F6S+, HUNO, RX, WX series) on a custom basis and offers key duplication for all IFAM key models. Products are delivered within 24-48 hours.
• JPMcoreTechnology or IntegrationSerrurerie Service Clés is an authorized JPM service center and manufacturing center (Centre de fabrication agréé JPM). The company manufactures JPM European-profile cylinders on demand, including the high-security JPM 8000 Omega² series, and provides key duplication for all JPM key models.
• RUKOcoreTechnology or IntegrationSerrurerie Service Clés is an authorized RUKO manufacturing center (Centre de fabrication agréé RUKO), producing RUKO European-profile cylinders and providing key duplication services for RUKO products.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Fichet (Groupe Fichet): French manufacturer of high-security locks, safes, and certified doors, with the Point Fort Fichet certified installer network. Comparable as a heritage French security hardware brand whose certified installer network mirrors the Expert Vachette model that Serrurerie Service Clés operates within.
• Mul-T-Lock: International high-security lock manufacturer (part of ASSA ABLOY) offering patented European-profile cylinders and master key systems. Serrurerie Service Clés duplicates Mul-T-Lock keys as part of its service catalog, and Mul-T-Lock's product positioning directly competes with the high-security cylinders the company assembles.
• Castorama: Major French DIY and home improvement retailer carrying a wide range of cylinders, locks, and home security products at scale. Competes with Serrurerie Service Clés particularly on standard-tier cylinders and electronic locks via aggressive pricing, though lacks the certified master-key design, patented-key reproduction, and custom assembly services.
• ASSA ABLOY France: French subsidiary of the global access solutions group that owns Vachette, KESO, JPM, TESA, and other brands Serrurerie Service Clés is authorized for. Comparable as the parent-level brand ecosystem competing in the same cylinder and high-security lock market, with vastly greater scale, R&D, and distribution breadth.
• Bricard: Historic French lock and cylinder manufacturer (now part of Allegion) offering high-security European-profile cylinders, master key systems, and certified locksmith training. Comparable as a French lock manufacturer and brand whose products overlap directly with Serrurerie Service Clés' cylinder assembly and key duplication offering, but operating at national manufacturing scale rather than local service.
• Vachette (ASSA ABLOY): Major French lock manufacturer and brand owner of the Expert network Serrurerie Service Clés belongs to. Operates as both a key partner (supplying products and certifying the company) and a broader incumbent in the same product category (European-profile cylinders, A2P-certified locks, electronic access), competing with Serrurerie Service Clés only indirectly via its wider distributor and installer network.

Direct peers

• Mister Minut: French national locksmith and emergency home-services franchise offering lock installation, key duplication, and lockout services across multiple French cities. Directly comparable as a multi-location locksmith service operator targeting residential and small-business customers, though operating at significantly larger scale and via franchise model rather than single-family ownership.
• Serrure Minute: French locksmith service franchise providing emergency lockout, lock replacement, and key duplication services. Comparable as a consumer-facing French locksmith service operator, though more focused on emergency dispatch than high-security custom cylinder manufacturing.
• Point Fort Fichet: Network of certified Fichet locksmiths in France offering high-security lock installation, certified door hardware, and master key systems. Closely comparable as a brand-certified locksmith network model that Serrurerie Service Clés mirrors through its Expert Vachette affiliation, with overlapping product categories and customer segments.

Others

• Thirard (FTH Thirard): French lock manufacturer whose key products Serrurerie Service Clés reproduces (Trafic 6, Atlantic, Cobra, etc.). Relevant as a partner/manufacturer relationship rather than a direct competitor, but operates in the same cylinder and high-security lock category and could be seen as an indirect competitor for branded lock installations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/serrurerie-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERRURERIE SERVICE