What Servientrega Panama does

Servientrega Panama, legally RED VERDE PANAMA S.A., is a privately held Panamanian logistics and courier company operating as part of the broader Servientrega regional network (with sister operations in Venezuela, Ecuador, Peru, and the USA). Founded approximately 40 years ago, the company employs 67 people and delivers domestic and international shipping, warehousing, and document-intermediation services across Panama via 17 directly operated Centros de Solución (CDS) branches and 28 independent green agent locations in all provinces.

The company's core service portfolio comprises six products: Industrial (high-volume bulk shipments for distributors, warehouses, automotive, and laboratories), E-Commerce (parcel delivery up to 5kg for online sellers), Gestiones (intermediation for legal and administrative procedures), Almacenamiento (warehousing with inventory control, picking/packing, returns, and distribution), Documentos (secure transport of checks, cards, PINs, and bonds), and Mercancías (specialized handling of electronics). Supporting technology includes the Siscore-based customer portal (servientrega.appsiscore.com), the Cotizador online quote calculator, and shipment tracking with a dedicated Venezuela route via TSB Cargo. The platform is positioned as a logistics management system rather than an AI-driven product.

Revenue is generated through transaction-based unit pricing on a pay-as-you-go model — freight and shipping fees calculated by weight, volume, service tier (Document, Package, Premier, Industrial), and route, plus supplementary fees for insurance, pickup (Recolección), and administrative intermediation. The go-to-market is hybrid: 17 direct branches serve enterprise customers, while 28 green agents and digital self-service (Cotizador, WhatsApp) capture SMB and consumer volume. No enterprise subscription contracts or named-customer logos are disclosed, and revenue is not publicly reported.

Name

Servientrega Panama

Legal name

RED VERDE PANAMA S.A

Website

https://servientrega.com.pa

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Servientrega Panama (RED VERDE PANAMA S.A.) is a Panamanian logistics and courier company operating 17 branches and 28 green agents nationwide, offering domestic and international shipping, warehousing, fulfillment, and specialized document and merchandise transport to industrial, e-commerce, financial, and consumer customers.

Ownership category

akta.pro rank

Headquarters

HQ city

Panama City

HQ country

Panama

HQ region

Latin America

Offices17 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Freight and Shipping Services: Core revenue from transportation and delivery of documents, parcels, and merchandise across domestic and international routes. Revenue calculated based on weight, volume, service type (CDS pickup, home delivery, premier), and distance.
2. Warehousing and Storage: Revenue from temporary or permanent storage services including receiving, inventory control, picking, packing, returns handling, special conditioning, and final distribution.
3. Shipping Insurance: Optional insurance fee calculated on declared value of shipments, providing coverage during transit.
4. Collection Service (Recolección): Fee for pickup service at customer location in addition to delivery charges.
5. Administrative Intermediation (Gestiones): Intermediation service for legal and administrative procedures before public and private entities, including document presentation and return of signed documents.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Servientrega Panama provides domestic and international courier, parcel, and freight shipping services alongside warehousing, fulfillment, and administrative intermediation. The company serves industrial shippers, e-commerce businesses, financial institutions, electronics retailers, and individual consumers through physical Centros de Solución (CDS) branches, green agents, and digital self-service tools. Service tiers include Document, Package (Paquetería), Industrial Merchandise, and Premier options with both pickup-at-branch (CDS) and home delivery (Domicilio) modes.

Product overview

Servientrega Panama is a logistics company offering a comprehensive portfolio of shipping and logistics solutions. The product portfolio consists of six core service products: Industrial (bulk shipment for enterprises), E-Commerce (online sales delivery up to 5kg), Gestiones (legal/administrative intermediation), Almacenamiento (warehousing and fulfillment), Documentos (valuable documents delivery), and Mercancías (electronic equipment shipping). These are complemented by sub-products including an online quote calculator (Cotizador) and shipment tracking (Rastreo de Envíos). The company operates through a network of 17 CDS (Centro de Solución) branches and 28 green agent locations across Panama, with international presence in Venezuela, Ecuador, Peru, and the USA. Transportation capabilities include terrestrial, air, and maritime fleet.

Differentiator

Problem solved

Functional benefit

Brands

• Centros de Solución (CDS): Servientrega's physical branch/service center model offering in-person logistics and shipping services.
• Agentes Verdes

Products and services

• Industrial Shipping Service Collection and delivery service for companies that ship large volumes of pieces, including distributors, warehouses, automotive sector, and laboratories, with a tracking guide for multiple items. Designed for industrial high-volume shippers.
• E-Commerce Shipping Service Collection, transport, and delivery service for e-commerce shipments up to 5kg, recommended for online sales companies. Provides last-mile delivery and order fulfillment for e-commerce businesses.
• Gestiones (Administrative Intermediation) Intermediation service for legal and administrative procedures with public and private entities, including document presentation and return of duly signed documents. Designed for individuals and businesses needing document handling at government offices.
• Almacenamiento (Warehousing and Storage) Temporary or permanent storage service for goods, including receiving, location, inventory control, picking and packing, returns handling, special conditioning, and final distribution. Provides fulfillment and warehousing solutions for businesses.
• Documentos (Valuable Document Transport) Specialized collection, transport, and delivery of checks, credit cards, debit cards, security keys, PINs, bonds, and other valuable documents. Designed for financial institutions and entities requiring secure chain-of-custody transport.
• Mercancías (Electronic Goods Shipping) Specialized collection, transport, and delivery of electronic equipment such as cell phones, TV screens, laptops, and other sensitive devices. Designed for electronics retailers requiring careful handling and high-value cargo protection.
• Cotizador (Online Quote System) Web-based self-service shipping cost calculator that determines prices based on origin city, destination city, declared value, service type (Document-CDS, Document-Domicile, Industrial Merchandise, Package-CDS, Package-Domicile, Premier-CDS, Premier-Domicile), weight, and dimensions. Available for individuals and businesses to obtain instant pricing.
• Rastreo de Envíos (Shipment Tracking) Online shipment tracking service allowing customers to follow their packages, including dedicated tracking for shipments to Venezuela via TSB Cargo. Available for both individual and business customers.
• CDS (Centro de Solución) Branch Network Physical service centers and branches for package drop-off and pickup, with 17 company-operated branches and 28 green agent locations across Panama covering all provinces including Bocas del Toro, Chiriquí, Coclé, Colón, Darién, Herrera, Los Santos, Panama, and Veraguas. Provides in-person logistics services for individual and business customers.

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves12 records

Expansion highlights9 records

Direct peers

• Paquetexpress: Mexican parcel carrier offering domestic shipping, e-commerce delivery, and cross-border services; similar business model to Servientrega with national branch coverage.
• Aeropost: Panama-rooted logistics operator historically focused on cross-border parcel between Latin America and the US; directly competes in Panama for cross-border e-commerce flows.
• Estafeta: Mexican parcel/logistics company with national branch network and cross-border capabilities into the US/LatAm; mirrors Servientrega's model of national density plus international reach.
• Grupo Castores: Regional Mexican courier with strong national last-mile network and parcel, e-commerce, and warehousing services — analogous regional integrator competing in domestic and cross-border parcel flows.
• Servientrega Colombia: The Colombian parent and most mature Servientrega market; same brand, similar product portfolio (parcels, e-commerce, documents, warehousing), and the network hub for cross-border flows into Panama. Most directly comparable entity by business model and services.

Broad incumbents

• DHL Express Panama: Global integrator with active Panama operations competing for international parcel, cross-border, and enterprise accounts; broader portfolio than Servientrega but directly competes in the same Panama courier market.
• FedEx Panama: Global courier with Panama presence targeting time-sensitive documents, parcels, and e-commerce; competes in the same customer segments as Servientrega, particularly for cross-border shippers.
• UPS Panama: Global integrator with Panama operations, overlapping with Servientrega in domestic parcel, international shipping, and supply chain services for enterprise customers.
• Correos de Panamá: Panama's national postal service; competes with Servientrega in domestic document and parcel delivery, particularly for government correspondence and low-cost universal service.

Others

• TSB Cargo: Cross-border operator used by Servientrega for its Venezuela lane (referenced in the data); a partner/enabler in the cross-border value chain rather than a direct competitor in Panama.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/servientregapty
• Instagraminstagram.com/servientrega.pa
• LinkedInlinkedin.com/company/servientregapanama

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servientrega Panama