What Paquetexpress does

Paquetexpress is a Mexican parcel, document, and freight logistics company founded in 1984 and headquartered in Los Mochis, Sinaloa, operating as Operadora de Servicios Paquetexpress, S.A.P.I. de C.V. The company provides domestic parcel delivery (up to 70 kg), document courier (up to 1 kg), and FTL/LTL freight services via land, sea, and air, with time-definite service tiers branded as SameDay, OneDay (24 hr), MidDay (next-day pre-12:00), and 2Day (48 hr), plus an extended-coverage service called Zona Plus. International shipping extends to more than 240 countries and territories, complemented by dedicated fulfillment, 3PL, and customs services for cross-border commerce.

The operating platform combines an owned fleet of 187+ tractors, 364+ trailers, 958+ delivery vehicles, 100+ motorcycles, and 45 hybrid units (over 120 million km/year) with a 100% digitized operational backbone: GPS-equipped units with electronic locks, electronic prepaid guides, digital receipts with electronic signatures, a Customer Central enterprise portal, and an ISN/Web Services integration that auto-generates ODCs and collection orders inside shipper systems. Distribution runs through physical branch offices, a contact center (800-821-0208), WhatsApp Business, an iOS/Android mobile app, a web tracking/quoting portal, and a sales-led telemarketing motion for corporate accounts. Paquetexpress holds SGSV road-safety and LFPDPPP data-protection certifications and is registered with PROFECO (No. 3808-2020).

Revenue is generated primarily through transactional shipping fees across parcel, document, freight, and international services, supplemented by recurring prepaid-shipping subscriptions for corporate clients, add-on insurance (in partnership with Marsh, which recognizes Paquetexpress as the lowest-claims customer nationwide), and enterprise services including corporate agents, In-House documentation, In-Plant advisory, and e-commerce fulfillment. The customer base spans individual consumers, SMBs, and enterprise shippers, totaling 160,000+ clients with a 96% business-client retention rate and 7,000+ digital clients.

Name

Paquetexpress

Legal name

Operadora de Servicios Paquetexpress, S.A.P.I. de C.V.

Website

https://paquetexpress.com.mx

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Paquetexpress is a Mexican parcel, document, and freight logistics company founded in 1984 that serves 160,000+ individual, SMB, and enterprise clients across Mexico and 240+ countries via an owned fleet and digitized shipping platform.

Ownership category

akta.pro rank

Product category

Logistics Services (Parcel and Courier)

NAICS

Couriers and Express Delivery Services (4921), Couriers and Messengers (492), Local Messengers and Local Delivery (492210), Nonscheduled Air Transportation (4812)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Dedicated / Contract Carriage Brokerage (Shippers’ Managed Capacity) (TLACACAF)

akta.pro secondary industries

Airport & Intercity Same‑Day Hand‑Carry / Next‑Flight‑Out (NFO) (TLAAADAL), International DTC & Brand.com (Global Shipping) (CRAFAJAB), Ocean Freight Brokerage (FCL/LCL) (TLADAMAF), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

Keywords

• Parcel delivery services
• Freight transportation
• International shipping
• Logistics solutions
• Courier services

Headquarters

HQ city

Los Mochis

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Shipping and Logistics Services: Core revenue from package delivery, courier, and freight services including domestic and international shipments, with various service levels (same day, next day, 24hr, 48hr, etc.).
2. Freight Services (FTL/LTL): Full Truck Load (FTL) and Less Than Truck Load (LTL) services for cargo transport via land, sea, and air.
3. Insurance Services: Cargo insurance for merchandise protection based on declared value, with additional coverage for high-risk routes.
4. Corporate Services: Enterprise solutions including corporate agents, In-house documentation services, In-plant advisory, and customized logistics solutions.
5. E-commerce Fulfillment: Comprehensive logistics and delivery services for e-commerce sellers including storage, picking, packing and distribution.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels6 records

Core offering

Paquetexpress provides domestic and international parcel, document, and freight delivery under guaranteed time-definite service tiers (OneDay, SameDay, MidDay, 2Day), supported by an owned fleet (tractors, trailers, delivery vehicles, motorcycles) and digital self-service tools (mobile app, Customer Central portal, ISN integration). It sells to both individual consumers via branches/app and to enterprise customers via corporate accounts, in-plant services, 3PL, fulfillment, customs, and dedicated logistics solutions.

Product overview

Paquetexpress is a Mexican logistics company offering a comprehensive suite of services centered around parcel and freight delivery. The core offering includes Paquetería y Mensajería (parcel and document delivery up to 70kg), Carga (freight transport with FTL/LTL options), and Internacional (international shipping to 240+ countries via air, sea, and land). The company provides time-definite delivery solutions including OneDay (24hr), SameDay, MidDay (next day before 12:00), and 2Day (48hr) guaranteed services. Digital infrastructure comprises Customer Central (online reporting portal), ISN/Web Services (system integration), and a mobile app for iOS and Android. Additional services include Home Delivery/Collection, Insurance, Corporate Agent, In House, In Plant, Fulfillment for e-commerce, 3PL, and Customs Services. The company operates with a fleet of 187+ tractors, 364+ route trailers, 958+ mobile units, and 100+ motorcycles, covering all 32 Mexican states and international destinations.

Differentiator

Problem solved

Functional benefit

Brands

• Zona Plus: Extended national coverage service ensuring Paquetexpress quality and secure logistics throughout the Mexican territory.
• OneDay
• SameDay
• MidDay
• 2Day
• FTL (Full Truckload)

Products and services

• Paquetería y Mensajería (Parcel and Document Delivery) Standalone domestic parcel and document delivery service for individuals, SMBs, and enterprise customers, covering shipments up to 70kg (parcels) or 1kg (documents) with guaranteed security and time-adapted delivery.
• Carga (Freight Transport) Domestic Full Truck Load (FTL) and Less Than Truck Load (LTL) freight transport, including general freight, special cargo (hazardous materials, dry boxes), and oversized shipments for businesses with bulk cargo needs.
• Internacional (International Shipping) End-to-end international shipping to 240+ countries combining maritime (LCL/FCL), air cargo, and cross-border land freight between Mexico, USA, Canada, Central America, and other global destinations, with customs support.
• OneDay Branded guaranteed 24-hour delivery service for time-sensitive parcels and documents inside Mexico.
• SameDay Branded same-day guaranteed delivery service for urgent parcels and documents inside Mexico.
• MidDay Branded guaranteed delivery service ensuring parcels arrive before 12:00 the next day.
• 2Day Branded guaranteed 48-hour delivery service for less urgent parcel shipments inside Mexico.
• Zona Plus Extended-coverage service ensuring Paquetexpress delivery quality and security reach destinations across the full Mexican territory via coordinated carrier network.
• Fulfillment End-to-end e-commerce fulfillment service covering storage, picking, packing, and last-mile distribution for online sellers via integrated digital sales channel logistics.
• 3PL (Third-Party Logistics) Outsourced third-party logistics service covering warehousing, picking, packing, and distribution to professionalize clients' supply chain operations.
• Customs Services Import and export customs brokerage with dedicated specialist advisors handling international shipping documentation and clearance for cross-border clients.
• Air Cargo Standalone air cargo service delivering shipments to 240+ countries with full logistics coordination and specialist advisor support.
• Maritime Service Door-to-door maritime export and import service with consolidated (LCL) and dedicated (FCL) cargo options for international shippers.
• Cargo Insurance Standalone cargo insurance service covering declared-value merchandise during transit, including high-risk route coverage at no additional cost, backed by a partnership recognized by Marsh.
• Home Delivery Door-to-door delivery option allowing shipments to be received directly at the customer's home or office address instead of a branch pickup.
• Home Collection Pickup service that collects parcels directly from the customer's home or office location, eliminating branch drop-off for senders.
• Prepaid Shipping (Corporate) Corporate prepaid shipping program offering negotiated volume-based rates tied to shipment frequency and distance for businesses with recurring shipping operations.
• Corporate Services (Corporate Agent, In House, In Plant) Bundled corporate services comprising Corporate Agent dedicated account management, In House on-site shipment documentation, and In Plant administrative advisory delivered at the customer's facilities for high-volume enterprise clients.
• App Paquetexpress (Mobile Application) Standalone mobile application on iOS and Android for self-service shipment tracking, quote requests, delivery-time calculation, shipment status notifications, postal code lookup, and branch locator.
• Customer Central Online enterprise portal that lets business clients consult complete operational and administrative reports tied to their shipments and accounts.

Quantifiable outcome

• 96% client retention rate
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• PKT1minorStrategic or Co-development PartnerAlliance with PKT1 oriented towards zero emission transport, supporting Paquetexpress's sustainability initiatives in transportation operations.
• MarshcoreOthersMarsh, the No. 1 insurance brokerage company, recognizes Paquetexpress as the lowest customer in claims nationwide, indicating a strong insurance partnership for cargo protection services.
• Certified SupplierscoreChannel Partner/ Reseller/ DistributorNetwork of certified suppliers providing FTL services including dry box, lowboy, platform, cage/redilas units. Certified carriers with GPS tracking capabilities operate under Paquetexpress coordination.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Redpack: Redpack is a Mexican parcel and courier operator providing domestic and international shipping, fulfillment, and last-mile delivery to SMBs and enterprises — directly comparable to Paquetexpress's parcel, e-commerce fulfillment, and cross-border services.
• Estafeta: Estafeta is one of Mexico's largest domestic parcel and courier operators with national branch coverage, time-definite delivery tiers, and enterprise shipping solutions — directly comparable to Paquetexpress's core paquetería, FTL/LTL freight, and corporate automation offerings in the Mexican market.
• Multipack: Multipack is a Mexican parcel and express delivery carrier with national branch coverage serving SMB and enterprise shippers, overlapping with Paquetexpress's paquetería y mensajería, SameDay/OneDay, and corporate agent offerings within Mexico.
• Castores: Castores is a Mexican-owned logistics operator specializing in cross-border FTL/LTL trucking, parcel, and freight forwarding between Mexico, the US, and Canada — directly comparable to Paquetexpress's cross-border FTL/LTL and parcel business and a relevant benchmark on fleet scale and valuation.

Emerging players

• 99 Minutos: 99 Minutos is a Mexico-based last-mile delivery network targeting e-commerce shippers with same-day and next-day fulfillment, competing with Paquetexpress's SameDay, OneDay, and Fulfillment services on speed and digital experience in Mexican metros.
• Skydropx: Skydropx is a Mexican-origin logistics platform that aggregates parcel, freight, and courier capacity from multiple carriers for SMB shippers — an indirect but increasingly relevant competitor to Paquetexpress's enterprise and SMB shipping customers in Mexico.
• MercadoLibre Envíos: MercadoLibre Envíos is the in-house logistics arm of Latin America's largest e-commerce marketplace and increasingly competes with carriers like Paquetexpress for Mexican e-commerce fulfillment volume and last-mile capacity.

Broad incumbents

• FedEx Mexico: FedEx operates cross-border express, ground, and freight services in Mexico with comparable international coverage to Paquetexpress's 240-country reach, competing for the same enterprise and SMB shipper base.
• DHL Express Mexico: DHL Express operates a global air-and-ground express network with significant Mexican presence in cross-border parcel, international shipping, and customs brokerage, overlapping directly with Paquetexpress's international delivery and customs services but at much broader global scale.
• UPS Mexico: UPS offers air and ground parcel, freight, and supply-chain solutions across Mexico and internationally, mirroring Paquetexpress's end-to-end domestic, international, and freight forwarding capabilities from a global integrator perspective.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Paquetexpress
• Facebookfacebook.com/PaquetexpressOficial
• LinkedInlinkedin.com/company/2054085
• Instagraminstagram.com/paquetexpress.oficial

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paquetexpress