What Servientrega Internacional does

Servientrega Internacional S.A. is a privately held Colombian logistics company specializing in international courier, cargo, and cross-border e-commerce shipping services. The company operates owned physical infrastructure across four countries — Colombia (Bogotá headquarters and customer service center), the United States (Miami warehouse), Ecuador (Quito operations hub), and Panama (Panama City operations hub) — enabling it to control end-to-end international logistics chains rather than reselling third-party capacity.

The company's product portfolio is organized around three pillars: (1) international mailbox services, led by the GlobalBox platform (built on TIGI SAS technology) which provides Colombian consumers and e-commerce sellers with a Miami address for receiving US online purchases, plus Casillero Ecommerce for business importers; (2) courier services including Courier Internacional for standard document and merchandise exports up to 70 kg and US$5,000, and Courier Ecommerce with customs advisory, reverse logistics, and an integration app for online merchants; and (3) international cargo including air freight, maritime shipping (FCL/LCL/FOB/EXW), multimodal transport, international relocations, unaccompanied baggage, and certified packing. Supporting technology includes shipment tracking, Serviworld enterprise web platform, and an e-commerce integration app for guide creation and end-customer tracking.

Revenue is generated entirely through transactional and quote-based fees on each shipment or service engagement, with pricing not publicly disclosed. Go-to-market is primarily direct via the company website, owned customer portals, phone support, and physical offices. The customer base spans individual consumers (self-service GlobalBox), e-commerce sellers (Casillero Ecommerce, Courier Ecommerce), business shippers (occasional courier), and cargo shippers (project-based). The company is regulated under Colombia's postal services framework (Ley 1369 de 2009) and reports to the CRC.

Name

Servientrega Internacional

Legal name

Servientrega Internacional S.A.

Website

https://servientregaww.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Servientrega Internacional is a Colombian cross-border logistics company offering international courier, cargo, and e-commerce shipping services via owned infrastructure in Colombia, the US, Ecuador, and Panama, serving individual consumers, e-commerce sellers, and business shippers.

Ownership category

akta.pro rank

Product category

International Logistics Services

NAICS

Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110), Transportation and Warehousing (48-49)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Deep Sea Foreign Transportation Of Freight (4412), Public Warehousing & Storage (4220)

akta.pro primary industry

Marketplace & Merchant Cross-Border Enablement (Platform Logistics) (TLACAKAI)

akta.pro secondary industries

International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE), Trade Document Generation & Management (Commercial Invoice, Packing List, COO, Certificates) (TLAEAOAF), Customs Declaration & Filing (Import/Export Entry) Platforms (TLAEAOAA)

Keywords

• International courier services
• International cargo freight
• Cross-border logistics
• E-commerce shipping
• Mailbox forwarding services

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. International Courier Services: Charges for international courier shipments of packages, goods, and documents, including export and import services with weight and value restrictions
2. International Cargo Transportation: Air, sea, and multimodal cargo transportation services including handling of dry cargo, refrigerated cargo, break bulk, bulk goods, dangerous cargo, and international relocations
3. GlobalBox Mailbox Service: International mailbox service providing customers with a Miami address for receiving US online purchases, with customs clearance and delivery to Colombia
4. E-commerce Logistics Solutions: Integrated logistics services for e-commerce businesses including customs advisory, packaging, tracking, and reverse logistics

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Servientrega Internacional provides international courier, cargo, and e-commerce logistics services between Colombia and the world. Its core offerings include international export courier (Courier Internacional and Courier Ecommerce), international cargo transport (air, sea, multimodal, and international relocations), import shipments into Colombia, and mailbox/casillero services (GlobalBox and Casillero Ecommerce) that give customers a US address for receiving online purchases. The company operates its own warehousing, packaging, and cargo handling infrastructure in Colombia, the United States, Ecuador, and Panama, and supports these services with web portals (GlobalBox, Serviworld, Sisclientes) and integration tools for e-commerce clients.

Product overview

Servientrega Internacional offers a comprehensive portfolio of international logistics and courier services organized around three core pillars: (1) International Mailbox services including GlobalBox for personal online purchases from the US, and Casillero Ecommerce for e-commerce sellers; (2) Courier services comprising Courier Internacional for standard document and merchandise exports (up to 70 kg, $5,000 USD), and Courier Ecommerce with enhanced e-commerce logistics, customs advisory, reverse logistics, and a technology app; and (3) International Cargo services featuring air freight, maritime shipping (FCL/LCL/FOB/EXW), multimodal transport, international moves, unaccompanied baggage, and certified packing solutions. The company has infrastructure in Colombia, the United States, Ecuador, and Panama, and also provides import shipping services for bringing goods into Colombia.

Differentiator

Problem solved

Functional benefit

Brands

• GlobalBox: International mailbox service for online purchases from the United States delivered to Colombia.
• Casillero GlobalBox
• Casillero Ecommerce
• Courier Internacional
• Courier Ecommerce
• Carga Internacional

Products and services

• GlobalBox (Casillero GlobalBox) International mailbox service that gives customers a physical address in Miami to receive online purchases from US retailers and forwards them consolidated to Colombia. Targets individual consumers in Colombia shopping from US online stores; free registration with a Miami address, customs clearance, and domestic delivery included.
• Casillero Ecommerce Mailbox service designed for e-commerce sellers who purchase merchandise in the United States and deliver to end customers in Colombia. Supports up to US$2,000 declared value, 50 kg, and 6 units per article type per shipment; includes customs support and tracking integration.
• Courier Internacional International courier service for exporting documents and merchandise worldwide from Colombia. For business shippers and individuals; supports packages up to 70 kg and content value up to US$5,000 with customs handling and tracking.
• Courier Ecommerce E-commerce focused export courier service for small packages, merchandise, and urgent documents. Includes customs advisory, packaging support, tracking integration, and reverse logistics for e-commerce sellers shipping from Colombia.
• Carga Internacional International cargo transportation service covering air freight, maritime shipping (FCL/LCL/FOB/EXW), multimodal transport, and international relocations. Handles dry cargo, refrigerated cargo, break bulk, bulk goods, dangerous cargo, and full international moves.
• Envíos Importación Import shipping service for receiving packages, merchandise, and documents from anywhere in the world into Colombia. Supports shipments up to 50 kg and US$2,000 value, with up to 6 units per article type; includes customs clearance and final delivery.
• Mudanzas Internacionales Complete international moving service for households and individuals relocating between countries. Includes origin transport, international shipping, destination delivery, and customs clearance for household goods.
• Equipaje no Acompañado Unaccompanied baggage shipping service for personal effects or luggage that exceed the weight or volume limits allowed on passenger flights. For individuals relocating or traveling for extended periods.
• Empaque y Embalaje Certified technical international packaging and crating solutions for delicate items, pallets, and consolidated shipments. Supports exporters and individuals needing compliant packaging for international transport.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• TIGI SAScoreTechnology or IntegrationTIGI SAS provides the technology platform powering GlobalBox, the international mailbox service. The platform is branded and operated by Servientrega Internacional but built on TIGI SAS infrastructure.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DHL Express Colombia: Global integrator with strong Colombian presence offering international express courier and cross-border e-commerce logistics; competes with Servientrega Internacional on US-Colombia international courier and B2B shipper segments.
• FedEx Colombia: Global integrator serving Colombia with international priority and economy parcel services, directly competing with Servientrega Internacional's Courier Internacional and e-commerce export products.
• UPS Colombia: Global integrator with Colombian operations providing international express, freight, and supply chain services; competes with Servientrega Internacional's international courier and Carga Internacional product lines.

Direct peers

• SkyPostal: Miami-based international mail and parcel operator focused on US-to-Latin America delivery, closely mirroring Servientrega Internacional's Miami-anchored cross-border model.
• Aeropost: Cross-border e-commerce logistics specialist serving Latin America with US-to-country mailbox and forwarding services; directly comparable to Servientrega Internacional's GlobalBox and Casillero Ecommerce on the US-LatAm corridor.
• TCC (Transportadora Comercial de Colombia): Major Colombian courier and logistics company with national coverage and international shipping capabilities, competing directly with Servientrega Internacional on both B2C parcel and B2B shipper segments in Colombia.
• 4-72 (Empresa de Correos Oficiales de Colombia): Colombia's official postal operator offering domestic and international mail, parcel, and express services under a national license — competing with Servientrega Internacional across courier export and cross-border e-commerce.
• Coordinadora Mercantil S.A. One of Colombia's largest courier and last-mile logistics operators offering national and international parcel services, directly overlapping Servientrega Internacional's courier and e-commerce fulfillment offerings in Colombia.

Emerging players

• BoxC Logistics: Cross-border parcel forwarding platform connecting US merchants with Latin American consumers, comparable to GlobalBox as a US-LatAm e-commerce enablement product targeting the same consumer persona.

Regional players

• Muving Logistics: Last-mile and urban logistics operator in Colombia with growing cross-border offerings, comparable to Servientrega Internacional on Colombian e-commerce delivery and adjacent parcel services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/servientrega-internacional

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servientrega Internacional