Serving Our Seniors

What Serving Our Seniors does

Serving Our Seniors, Inc. is a Sandusky, Ohio-based non-profit organization founded in 1996 that serves Erie County residents aged 60 and older who are living independently. The organization operates as a single, integrated advocacy and service delivery platform offering a wide range of programs including free Medicare counseling via OSHIIP-certified volunteers, out-of-town medical transportation using volunteer drivers, free ramp installation, denture/dental financial assistance (up to $500 per person), rural home-delivered meals, a handyman/home repair program, fall prevention in partnership with the Erie County Health Department, eye glasses assistance, Medicaid application help, stove sensor loans, and a 50+ category community resources directory.

The organization publishes the quarterly Serving Our Seniors Magazine (since April 2011, currently 28 pages, funded entirely by advertisers), maintains a website and Facebook presence, and produces video content on aging-related topics. Strategic delivery channels include an office at 310 East Boalt Street open Monday-Friday 8:30 a.m. to 4:30 p.m., home visits, community forums and classes, and a volunteer-driven transportation fleet. The organization has no proprietary technology platform; its "platform" is fundamentally a human-staff-and-volunteer network coordinating with county government, the Alzheimer's Association NW Ohio Chapter, the Area Office on Aging of Northwestern Ohio, and multiple Lions Clubs.

The business model is funded primarily through the Erie County Senior Services Tax levy, supplemented by private donations (including $10 mobile giving, direct mail, and major gifts), fundraising events (reverse raffles, spring luncheons, calendar sales), and advertising revenue from the quarterly magazine. Services are provided free of charge to eligible Erie County residents age 60+ living independently, with some programs carrying income eligibility requirements. The organization has 12 employees and is governed as a private non-profit with no parent company, no venture capital, and no private equity investment. Documented grants from 2012-2014 totaled approximately $12,974 from local foundations including the Mylander Foundation, Albert G. & Olive H. Schlink Foundation, Sandusky/Erie County Community Foundation, Youth Advisory Council, and Modern Woodmen of America.

Name

Serving Our Seniors

Legal name

Serving Our Seniors, Inc.

Website

https://servingourseniors.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Serving Our Seniors is a 1996-founded non-profit in Sandusky, Ohio that delivers free advocacy and direct services, including Medicare counseling, medical transportation, home ramps, dental assistance, and meals, to Erie County residents age 60+ living independently.

Ownership category

akta.pro rank

Product category

Senior Services / Aging Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industry

Social, Community & Senior Center Outings Transport (HSABAOAG)

Keywords

• Senior support services
• Aging in place
• Medicare counseling
• Senior transportation
• Nonprofit senior care

Headquarters

HQ city

Sandusky

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Tax Levy Funding: Primary funding from Erie County Senior Services Tax levy, which provides the core operational budget for services to seniors.
2. Private Donations: Donations from individuals and organizations, including one-time mobile giving donations ($10 via text), direct mail campaigns, and major gifts from foundations and businesses.
3. Fundraising Events: Revenue from events including reverse raffles ($2,500 grand prize), spring luncheons, SMILES calendar sales, and other fundraising activities.
4. Advertising Revenue: The Serving Our Seniors Magazine is funded entirely by advertisers. The quarterly publication is distributed free to recipients, with advertising supporting printing and postage costs.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Serving Our Seniors is a nonprofit organization that provides free, direct support services to residents of Erie County, Ohio aged 60 and older. Its core offerings include Medicare counseling, medical transportation, home accessibility ramps, dental and denture assistance, meal programs, and fall prevention programs. The organization is funded primarily by the Erie County Senior Services Tax levy supplemented by private donations, and operates with a small in-house staff of 12 employees from its Sandusky, Ohio base.

Product overview

Serving Our Seniors is a non-profit advocacy organization that operates as a single, integrated service delivery platform rather than a modular product suite. The organization provides comprehensive support services for Erie County, Ohio residents age 60+ through multiple interconnected programs including Medicare counseling and education, medical transportation, home accessibility modifications (ramps, repairs), dental/denture financial assistance, meal delivery, fall prevention, and a quarterly magazine publication. These services work together to help seniors maintain functional independence and quality of life.

Differentiator

Problem solved

Functional benefit

Brands

• Serving Our Seniors Magazine: Quarterly magazine published by Serving Our Seniors featuring topics related to older adults and successful aging.

Products and services

• Medicare Counseling One-on-one counseling and guidance for Erie County, Ohio seniors aged 60+ on Medicare coverage, enrollment, and benefits. The service is free and funded through the Erie County Senior Services Tax levy.
• Medical Transportation Free rides for Erie County, Ohio seniors aged 60+ to and from medical appointments, provided using the agency's fleet and volunteer drivers.
• Home Accessibility Ramps Installation of accessibility ramps at the homes of Erie County, Ohio seniors aged 60+ to enable safer entry and exit and reduce fall risk. Service is provided free of charge and typically coordinated with volunteers and local partners.
• Dental and Denture Assistance Financial and coordination assistance that helps Erie County, Ohio seniors aged 60+ access dental and denture care they otherwise could not afford, funded through the Erie County Senior Services Tax levy and donations.
• Senior Meal Program Meal services for Erie County, Ohio seniors aged 60+ to address food insecurity and support nutrition for those living at home.
• Fall Prevention Program Programs and home-based interventions that help Erie County, Ohio seniors aged 60+ reduce their risk of falls, supporting safer aging in place.

Quantifiable outcome

• 108 ramps installed and in use throughout Erie County to enable safe home entry/exit
• +3 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Erie County Health DepartmentcoreStrategic or Co-development PartnerPartnership for fall prevention program serving Erie County seniors to reduce injuries and maintain independence.
• Alzheimer's Association – NW Ohio ChaptercoreStrategic or Co-development PartnerWorking in partnership to help Erie County residents with early-stage Alzheimer's Disease maintain their independence at home. Brenda Hendricks, a gerontologist, provides monthly 'Chat with Brenda' sessions at Serving Our Seniors office.
• Area Office on Aging of Northwestern OhiocoreStrategic or Co-development PartnerProvides PASSPORT and Choices Medicaid waiver programs information, including consumer-directed care options that allow some seniors to pay family members or caregivers for in-home support.
• Erie County Lions ClubsminorStrategic or Co-development PartnerMultiple Lions Clubs (Sandusky, Vermilion, Huron, Castalia, Milan) partnered with Erie County Sheriff's Office to bring Project Lifesaver to Erie County for individuals with Alzheimer's, autism, or dementia who may wander.
• Self-Advocates of Erie CountyminorStrategic or Co-development PartnerProgram of Erie County Board of Developmental Disabilities that partnered with Serving Our Seniors for 'The Ed Sullivan Show' fundraiser, raising $5,000 shared between both organizations.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Council on Aging of Southwestern Ohio: Regional Area Agency on Aging delivering Medicare counseling, caregiver support, transportation, and home-based services to seniors in Southwestern Ohio. Closely comparable in mission, funding mix, and service portfolio to Serving Our Seniors, operating at a larger geographic scale.
• Meals on Wheels America: National organization with local affiliates providing home-delivered meals to seniors — directly comparable to SOS's Rural Hot Home Delivered Meals program. Shares the model of volunteer-driven service delivery and donor-supported funding.
• Shepherd's Centers of America: National network of interfaith community-based senior centers offering educational programs, support groups, outings, and advocacy services to older adults. Closely mirrors SOS's model of locally-rooted community forums, classes, and senior-focused programming.
• Area Office on Aging of Northwestern Ohio: Named as an active partner providing PASSPORT and Choices Medicaid waiver programs to Erie County seniors. Operates the same continuum of advocacy, benefits navigation, and in-home support services to the same demographic, with overlapping but broader regional footprint.
• Little Brothers Friends of the Elderly: National nonprofit providing companionship, advocacy, and supportive services to isolated older adults. Directly comparable to SOS's senior advocacy mission, addressing isolation, navigation, and connection to community resources among the elderly.

Broad incumbents

• AARP: Massively scaled membership organization for Americans 50+ providing advocacy, education, and member benefits. Operates with national reach and a vastly broader portfolio, but covers overlapping territory in Medicare education, advocacy, and senior resource connection.
• National Council on Aging (NCOA): National advocacy and program organization serving older adults across benefits access, economic security, and healthy aging. Operates at much greater scale and scope than SOS but addresses the same population and problem set, particularly Medicare/benefits navigation.
• Catholic Charities USA Senior Services: National network of Catholic Charities agencies providing senior services including case management, meals, transportation, and housing support. Comparable service portfolio to SOS, typically with multi-county or diocesan geographic scope.

Others

• USAging (formerly n4a): National association representing the network of Area Agencies on Aging. Not a direct service competitor but a key ecosystem player and policy/advocacy body for organizations like SOS that partner with the Aging Network.

Regional players

• Benjamin Rose Institute on Aging: Cleveland-based aging services nonprofit providing care management, behavioral health, and home- and community-based services to Ohio seniors. Comparable service mix and Ohio footprint, with a broader research and policy component that SOS lacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ServingOurSeniorsErieCounty
• LinkedInlinkedin.com/company/serving-our-seniors

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serving Our Seniors