Sevilha Info

What Sevilha Info does

Sevilha Info (legal name SEVILHAINFO) is a privately held, founder-owned IT services provider headquartered at Rua Mamoro Utiyama, 2-31 in Bauru, São Paulo, Brazil, operating continuously since 2006. The company delivers on-site and remote technical support to both individual consumers and businesses, with a service portfolio spanning notebook and desktop repair, network installation and structured cabling, data recovery, virus and malware removal, server and NAS configuration, printer maintenance, remote support, and preventive maintenance. The underlying technology stack is conventional IT support tooling — remote assistance, monitoring, and backup management — rather than proprietary software or platforms; no AI/ML, API, or SDK products are disclosed.

The company operates a hybrid revenue model combining transactional B2C professional services (one-time repairs and installations for individuals) with tiered B2B recurring subscriptions sold as Plano Start (R$297/month), Plano Business (R$697/month), and Plano Enterprise (custom). Pricing is publicly disclosed on the planos_empresariais.php page, and multi-year enterprise contracts are quoted on application. GTM is sales-led, with WhatsApp Business as the primary acquisition and support channel, supplemented by a website (sevilha.info) for SEO, phone contact, and a Telegram channel. The company reports 2,000+ cumulative clients served, 100+ companies on corporate plans, 5,000+ equipment repaired, and a 98% customer satisfaction rate, all anchored to a five-employee team operating exclusively in the Bauru, SP market.

Name

Sevilha Info

Legal name

SEVILHAINFO

Website

https://sevilha.info

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Sevilha Info is a Bauru, Brazil-based IT services provider founded in 2006, offering on-site and remote hardware repair, networking, data recovery, security, and managed IT support to individual consumers and SMBs through transactional services and monthly subscription plans.

Ownership category

akta.pro rank

Headquarters

HQ city

Bauru

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Business IT Plans (Monthly Subscriptions): Monthly subscription plans for corporate IT support including Plano Start (R$297/month), Plano Business (R$697/month), and Plano Enterprise (custom pricing). Recurring revenue from managed IT services.
2. Individual Service Repairs: One-time services including notebook maintenance, computer repairs, network installation, data recovery, and security services. Revenue generated per service/job completed.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Sevilha Info is an IT services company based in Bauru, São Paulo, Brazil that provides hardware repair, network configuration, data recovery, cybersecurity, server/NAS management, printer maintenance, remote support, and preventive maintenance. Services are delivered to individual consumers on a per-job basis and to businesses through monthly managed-IT subscription plans (Plano Start, Plano Business, and Plano Enterprise).

Product overview

Sevilha Info is a comprehensive IT solutions provider offering a unified portfolio of technology services for both individuals and businesses in Bauru, SP. The service offering is organized around core maintenance and support services (notebook/computer repair, network infrastructure, data recovery, security/antivirus, servers/NAS, printers, remote support, and preventive maintenance) complemented by three structured enterprise subscription plans: Plano Start (R$297/month for small businesses), Plano Business (R$697/month for growing companies), and Plano Enterprise (custom pricing for large operations). The company differentiates through a standardized service process—free diagnosis, specialized repair, and 90-day warranty—spanning both on-site and remote delivery with over 20 years of experience serving more than 2,000 clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Notebook Maintenance (Manutenção de Notebooks) Repair service for notebooks including screen replacement, keyboard, battery, cooler, and motherboard repairs with complete diagnosis using original or quality-compatible parts. Targeted at individual consumers and businesses with notebook hardware issues.
• Computer Maintenance (Manutenção de Computadores) Desktop computer maintenance including internal cleaning, component replacement, memory and SSD upgrades, operating system installation, and complete configuration. Targeted at individual consumers and businesses.
• Networks and Cabling (Redes e Cabeamento) Network infrastructure services including Wi-Fi and wired network installation and configuration, routers, switches, access points, and structured cabling. Targeted at businesses and individuals requiring network setup.
• Data Recovery (Recuperação de Dados) Data recovery service for deleted files, defective hard drives, USB drives, and memory cards with high success rate. Targeted at individuals and businesses facing data loss.

Quantifiable outcome

• 98% customer satisfaction rate
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Microcity: Brazilian IT services and managed services company with operations in southeastern Brazil. Comparable in providing managed IT, network infrastructure, and corporate support plans to SMB clients.
• BrasilTec Suporte: Brazilian regional IT support and managed services provider serving SMBs with maintenance, networking, and remote support. Direct overlap with Sevilha's local IT support and corporate subscription model.

Broad incumbents

• TOTVS: Major Brazilian enterprise software and IT services company that also provides managed IT infrastructure and support to businesses. Overlap exists in serving Brazilian SMBs with IT management and infrastructure services, though TOTVS is primarily a software-led player.
• Positivo Tecnologia: Brazilian technology company offering hardware, services, and educational solutions with adjacent IT support and managed services for businesses. Comparable in providing IT infrastructure and support to Brazilian organizations, though at national scale.
• Locaweb: Major Brazilian cloud hosting and IT services provider offering managed hosting, email, and infrastructure services to SMBs. Comparable in serving Brazilian SMB IT infrastructure needs, particularly around servers, cloud, and continuity, though at national scale.
• Ci&T: Brazilian-origin global IT services and digital transformation company providing managed services, infrastructure, and consulting. Comparable business model of providing outsourced IT services, though focused on enterprise digital transformation rather than local SMB break/fix.
• Logicalis Brazil: Brazilian arm of Logicalis, providing managed IT services, networking, and infrastructure solutions to mid-market and enterprise clients. Comparable in offering network installation, server management, and managed IT support, though at much larger scale.
• Unisys Brazil: Global IT services company with significant Brazilian operations providing managed services, infrastructure support, and consulting. Comparable in offering managed IT infrastructure and end-user support services to business clients.
• Stefanini: One of the largest Brazilian IT services and consulting firms offering managed services, infrastructure, and support across Latin America. Comparable as a Brazilian IT services provider to SMB and enterprise clients, though at vastly greater scale and geographic reach than Sevilha.

Emerging players

• Compwire: Brazilian IT services and managed services provider offering infrastructure, networking, and corporate IT support. Comparable in targeting SMBs with managed IT subscriptions and on-site/remote support models.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sevilha-info

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sevilha Info