SHAFTSBURY, TOWN OF

What SHAFTSBURY, TOWN OF does

The Town of Shaftsbury is a municipal government entity serving the residents and property owners of Shaftsbury, Vermont, a small rural community in Bennington County. Operating from Cole Hall at 61 Buck Hill Road (PO Box 409), the town delivers standard municipal functions through elected and appointed officials including the Select Board, Town Administrator, Town Clerk, Treasurer, Trustees, and a network of boards and committees. Service lines span property assessment, water department, public works, fire company (largely volunteer), cemetery, transfer station, zoning administration, payroll/bookkeeping, and recreation (including Howard Park and Town Green). The official municipal website (shaftsburyvt.gov) is the primary digital storefront, presenting departmental information, agendas, minutes, calendars, documents, forms, employment postings, and community announcements.

Core technology is layered SaaS rather than proprietary systems. Online resident transactions (water bills, dog licenses, zoning permits, and on-time property tax payments) route through MuniciPay with published convenience fees (2.65% credit card with a $3.00 minimum, $1.50 bank drafts, and a $25,000 weekly e-check limit). Land records are searched via the Cottsystems Recordhub portal; property data management and the multi-year reappraisal (August 2024 through the 2026 tax year) are handled by NEMRC, which also powers an online Lister Card and tax bill viewer. Resident communications run on an Intuit MailChimp newsletter supplemented by SMS emergency-notification opt-in, with social channels on Facebook and YouTube. A Vermont Parcel Viewer is also linked for surveying and mapping reference.

Revenue is not publicly disclosed on the municipal website and is derived from standard municipal sources: property taxes, state aid, fees, permits, and grants. Pricing signals are visible only in transaction convenience fees rather than service pricing. Key contracted initiatives include the NEMRC reappraisal program replacing the prior 2010 assessment, a Sewer Feasibility Committee, a Community Center Development Committee, an Emerald Ash Borer Committee, PFAS monitoring, and a Solar Project documentation initiative. At the time of source capture the town reported 8 board vacancies and was actively hiring a Public Works Crew position, indicating active capacity scaling.

Name

SHAFTSBURY, TOWN OF

Legal name

Town of Shaftsbury

Website

https://shaftsbury.net

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Shaftsbury is a municipal government in Vermont serving local residents and property owners with property assessment, public works, water, fire, cemetery, zoning, and recreation services delivered through town offices and an online portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Property Tax & Municipal Lien Search Services (BPAJAOAJ)

akta.pro secondary industry

Cash Assistance & Social Safety Net Delivery for Displaced Populations (BPADAHAH)

Keywords

• Municipal government services
• Property tax assessment
• Public works administration
• Zoning and permitting
• Town clerk services

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Marketing channels4 records

Core offering

The Town of Shaftsbury operates as a municipal government providing local public services to residents and property owners, including property tax assessment and reappraisal, water billing, dog licensing, zoning permits, fire and emergency services, public works, cemetery management, transfer station operations, recreation facility reservations, and town clerk services (vital records, elections). Citizens can access most services online via the official website shaftsburyvt.gov, with digital payment processing handled through the MuniciPay platform. The town also maintains public records (land records via Cottsystems, property data via NEMRC), publishes meeting agendas and minutes, distributes newsletters via MailChimp, and runs an SMS emergency notification system.

Product overview

The Town of Shaftsbury operates an official municipal website serving as the primary digital portal for all town government services and public information. The core offering is the website itself, which provides access to a suite of online municipal services including property tax and utility payments via MuniciPay, land records searches through the Cottsystems portal, property reappraisal data via NEMRC, town clerk services, and departmental information for Fire, Public Works, Water, Cemetery, Transfer Station, and Zoning. Additional services include a newsletter system powered by MailChimp, recreation facility reservations, and access to board/committee meetings and documents.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Municipal Payment Services Digital payment system enabling Shaftsbury residents to pay water bills, dog licenses, zoning permits, and on-time property taxes online via the MuniciPay platform using credit card or bank draft.
• Land Records Search Portal Online portal powered by Cottsystems allowing residents to search and view Shaftsbury property land records and related documents.
• Lister Cards & Property Records Viewer Online property data viewer enabling residents to search, view, and print lister cards and tax bills for Shaftsbury properties.
• Property Reappraisal Program Town-wide reappraisal program contracted with NEMRC to update valuations of all Shaftsbury properties for the 2026 tax year, conducted under Vermont requirements triggered when the Common Level of Appraisal falls below 85% or rises above 115%.
• Town Clerk Services Municipal clerk services including dog licensing, vital records administration, election information, and other statutory clerk duties for Shaftsbury residents.
• Recreation Facility Reservations Recreation service enabling residents to reserve Howard Park and the Town Green for events and gatherings, managed by the Recreation Committee.
• Official Municipal Website (shaftsburyvt.gov) Central online portal for all town services, departments, boards, committees, news, calendar, and public documents for the Town of Shaftsbury.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

One partnership is on record.

• NEMRC (New England Municipal Resource Center)coreTechnology or Integration · 1 August 2024The Town of Shaftsbury has contracted with NEMRC to complete a reappraisal of all properties in Shaftsbury, starting in August 2024 and ending for the 2026 tax year. NEMRC provides property data management and appraisal services to municipalities.

Recent moves5 records

Expansion highlights5 records

Direct peers

• Town of Stamford, Vermont: Neighboring small Vermont town in the same Bennington County region, operating a comparable small-town municipal government with similar service scope and revenue base.
• Town of Woodford, Vermont: Adjacent small Vermont town in Bennington County, structurally comparable to Shaftsbury in scale, service offering, and reliance on shared regional resources and contractors.
• Town of Glastenbury, Vermont: Neighboring, very small Vermont town in Bennington County with the same baseline municipal structure, useful as a peer for understanding the lower end of Vermont small-town municipal scale.
• Town of Sandgate, Vermont: Neighboring very small rural Vermont town with the same municipal service profile and similarly limited staff, making it a close structural comparable to Shaftsbury.
• Town of Bennington, Vermont: Adjacent and larger municipal government in Bennington County offering the same core municipal services (water, public works, property tax, zoning, recreation) and serving as the regional hub for the same rural Vermont market.
• Town of Manchester, Vermont: Neighboring Vermont town in the Northshire/Bennington County region with a similar municipal service model (water, transfer station, recreation, property assessment) and a comparable small-town governance structure.
• Town of Rupert, Vermont: Adjacent rural Vermont town with comparable small-scale municipal operations including property tax assessment, road maintenance, and transfer station services.
• Town of Sunderland, Vermont: Directly adjacent town referenced in Shaftsbury's own infrastructure project page (Sunderland Culvert RT7), indicating close cross-town coordination. Operates the same small rural Vermont municipal service model.
• Town of Pownal, Vermont: Neighboring small Vermont town in Bennington County operating the same baseline municipal functions (property tax, water, public works, transfer station) with a similarly constrained staff and tax base.
• Town of Arlington, Vermont: Immediately adjacent town to Shaftsbury in Bennington County with the same small-rural-Vermont municipal structure, including property tax assessment, water service, public works, and recreation programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@townofshaftsbury
• Facebookfacebook.com/townofshaftsburyvermont
• LinkedInlinkedin.com/company/shaftsbury-town-of

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SHAFTSBURY, TOWN OF