SHENSTONE HALL LTD

What SHENSTONE HALL LTD does

Shenstone Hall Ltd is a privately held, single-site residential care home operating from a Grade II listed 17th-century building in Shenstone, near Lichfield, Staffordshire, United Kingdom. Established in 2017 and owned by registered nurse Dawn Jackson, the company provides long-term residential care, short-term respite care, specialist dementia support, and end-of-life care to elderly residents and their families across the West Midlands region. The home is registered with and regulated by the Care Quality Commission (CQC), achieving a Good rating in 2019, and is a member of UKHCA, West Midlands Care Association, Health Watch, and Skills for Care.

The business operates a traditional, labour-intensive care model with no proprietary technology platform. Service delivery centres on person-centred care provided by a small team of qualified staff, supported by visiting district community nurses and GPs for medical treatment. The product offering spans core residential accommodation in recently refurbished rooms, an activities and events programme, on-site amenities (conservatory, gardens, hairdressing), and home-cooked catering tailored to individual dietary needs. There is no app, no digital platform, and no AI-augmented care tooling.

Revenue is generated through recurring weekly care fees starting at £1,200 per resident, billed weekly, with supplementary charges for private services such as chiropody and hairdressing. The customer base comprises self-funding individuals and families, local authority social services placements, NHS discharge referrals, and GP referrals, all served within a defined regional catchment. A 4-week fees-in-lieu-of-care deposit is required before admission, and placements are held for up to four weeks during absences with continued payment. Distribution is conducted through a mix of direct-to-consumer marketing (website, testimonials, open visiting), sales-led engagement with local authority and NHS referral channels, and organic word-of-mouth driven by an extensive publicly displayed testimonial and satisfaction survey archive spanning 2019 to 2025.

Name

SHENSTONE HALL LTD

Legal name

Shenstone Hall Ltd

Website

https://shenstonehall.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Shenstone Hall Ltd operates a single-site residential care home in a Grade II listed 17th-century building in Shenstone, Staffordshire, providing long-term, respite, and dementia care to elderly residents. Owned by nurse Dawn Jackson, it serves self-funding families, local authority, and NHS referrals across the West Midlands.

Ownership category

akta.pro rank

Product category

Residential Elderly Care

NAICS

Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

Keywords

• Residential care services
• Elderly care home
• Dementia care support
• Respite care services
• End-of-life care

Headquarters

HQ city

BIRMINGHAM

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Residential Care Fees: Weekly fees charged to residents for long-term residential care. Fees start at £1,200.00 per week. Additional costs apply for private services such as chiropody, hairdressing, and therapeutic services. Residents or their families pay directly, with some costs potentially covered by local council funding or NHS continuing healthcare.
2. Respite Care Fees: Short-term care for people needing extra support following an operation, illness, or when their regular carer is taking a break. Costs are often covered by local council, or carers can choose to self-fund.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Shenstone Hall Ltd operates a single-site residential care home from a Grade II listed 17th-century building in Shenstone, near Lichfield, Staffordshire. It provides long-term residential care, short-term respite care, and specialist dementia support for elderly residents, with personalised 24-hour personal care, home-cooked meals, and an active social and activities programme. The home is registered with the Care Quality Commission (CQC) and accepts self-funding residents as well as local authority and NHS-funded placements.

Product overview

Shenstone Hall is a single-site residential care home offering a unified portfolio of elderly care services. The core offering is long-term residential care, supplemented by short-term respite care and specialist dementia support. All services are delivered from a Grade II listed 17th-century building in Shenstone, Staffordshire. Additional offerings include an activities and events programme, on-site amenities (conservatory, gardens, hairdressing), and catering services. Room accommodation is available with varying features including some en-suite facilities. The company was established in 2017 and is registered with and regulated by the Care Quality Commission (CQC).

Differentiator

Problem solved

Functional benefit

Products and services

• Long-Term Residential Care Full-time residential care accommodation providing 24-hour personal care, meals, medication management, and social activities for elderly residents in private or shared rooms, with access to landscaped gardens, communal lounges, and on-site amenities. Fees start at £1,200 per week.
• Respite Care

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• Staffordshire County Council Quality Assurance TeamminorOthers · 1 January 2025Local government team responsible for understanding quality of local care sector. Uses Quality Experience Form to gather feedback from people in receipt of care, families, and professionals. Positive feedback received and shared in January 2025 report.
• Care Quality Commission (CQC)coreOthersStatutory regulator for health and adult social care in England. Shenstone Hall is registered with and regulated by CQC, which conducts regular inspections to ensure compliance with care standards. The CQC rating of Good was achieved in 2019.
• West Midlands Care AssociationminorOthersRegional care association representing care providers in the West Midlands. Membership provides networking, support, and advocacy for the home.
• United Kingdom Home Care Association (UKHCA)minorOthersNational membership organisation representing home care providers across the UK. Dawn Jackson is a member of UKHCA as part of her professional affiliations.
• Health WatchminorOthersConsumer champion for health and social care in England. Membership indicates commitment to incorporating consumer voices in service improvement.
• Skills for CareminorOthersNational workforce development body for adult social care. Membership supports training and development of care staff.
• District Community Nurse ManagercoreTechnology or IntegrationHealthcare partnership for delivery of medical and nursing treatment under supervision. Shenstone Hall is not a nursing home, so medical treatment is delivered under District Community Nurse supervision. The home liaises with doctors and community nurses to ensure correct care.
• Careskills AcademyminorOthersTraining provider partnership shown in company timeline (2014). Provides staff training and development opportunities.

Scale indicators3 records

Recent moves6 records

Expansion highlights2 records

Direct peers

• Avery Healthcare: UK mid-market care home operator with a portfolio of residential, dementia and nursing homes, including several in converted heritage buildings. Directly comparable to Shenstone Hall on service mix (residential, dementia, respite), premium positioning, and Grade II/character property strategy.
• Hamberley Care Homes: UK premium residential, dementia and nursing care provider known for high-end interior design and 'luxury' positioning in character properties. Comparable to Shenstone Hall on premium-pricing strategy, residential personal-care model, and emphasis on homely environments.
• Maria Mallaband Care Group: UK operator of residential, nursing and dementia care homes with a portfolio of character and country-house properties. Comparable to Shenstone Hall on heritage-property residential care offering and premium positioning.
• Country Court Care: Family-owned UK care home operator providing residential, dementia, nursing and respite care across a regional footprint. Comparable to Shenstone Hall on family-run heritage, residential personal-care focus, and regional rather than national scale.
• Kingsley Healthcare: Mid-sized UK care home group running residential, dementia, nursing and respite services across England. Comparable on mix of services, mid-market pricing, and a mix of converted heritage and purpose-built homes.
• Caring Homes Group: UK family-founded care home operator offering residential, nursing, dementia and respite services across a regional footprint, including several heritage properties. Comparable to Shenstone Hall on heritage property portfolio, family-led heritage, and full elderly-care service mix.

Broad incumbents

• HC-One: Largest individual UK care home operator by number of homes, providing residential, nursing and dementia care with a high share of local-authority funded residents. Comparable on core service offering but operates at much greater scale and with a heavier publicly-funded mix.
• Anchor Hanover: Major not-for-profit UK provider of housing, retirement living and residential/dementia care. Comparable on residential and dementia care product set but operates across independent living, sheltered and care home segments nationally.
• Care UK: Major UK operator of residential, nursing and dementia care homes plus home care services. Comparable on the residential and dementia care product set and council/NHS commissioning model, though operates at national scale.
• Barchester Healthcare: One of the largest UK private care home groups operating residential, nursing, dementia and respite services. Comparable on full-service elderly care offering but operates at much greater scale and across many locations, including converted heritage properties.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Shenstonehall
• LinkedInlinkedin.com/company/shenstone-hall-ltd

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SHENSTONE HALL LTD