Shipton's Heating & Cooling Ltd.

What Shipton's Heating & Cooling Ltd. does

Shipton's Heating & Cooling Ltd. is a family-owned HVAC service company headquartered in Stoney Creek, Ontario, operating continuously in the Hamilton market since approximately 1928. The company delivers a full-scope residential and light-commercial HVAC offering across 20+ communities in the Hamilton/Niagara region, including Burlington, Oakville, Brantford, St. Catharines, Ancaster, Dundas, and Grimsby. Its core product surface spans furnace and boiler service, air conditioning installation and repair, heat pumps (air-source, geothermal, ductless mini-split), water heaters (tank and Navien tankless), indoor air quality (duct cleaning, filtration, humidifiers, smart thermostats), and water filtration, delivered by certified technicians working on all major brands (American Standard, Carrier, Goodman, Lennox, Trane, Navien, etc.) with 24/7 emergency response.

The business model is a mix of professional-services revenue (diagnostics, repair labor), hardware sales (equipment installations and replacements), and recurring subscription revenue (VIP membership with priority scheduling, discounted repairs, and seasonal tune-ups). Pricing is uniformly quote-based with free upfront estimates on installations; financing is provided through a partnership with Financeit, and the company is an approved contractor under the Enbridge Gas Home Efficiency Rebate Plus (HER+) program, which can deliver up to $11,500 in rebates to homeowners on heat-pump and efficiency upgrades. The go-to-market is direct-to-consumer via the shiptons.ca website, phone lines, and local SEO across service-area landing pages, supported by community reputation, awards (Readers' Choice 2022 Platinum, Top Choice 2022 and 2024), and referral channels through the Enbridge partnership.

Customer segments are horizontal and primarily residential homeowners in Southern Ontario, with a smaller commercial stream; there are no named enterprise accounts, no public APIs or apps, and no disclosed AI/ML capability. Strategic posture is that of a stable, multi-generational regional trade-services operator leveraging rebate programs and product-line extensions (heat pumps, tankless, filtration) to grow ticket size and recurring revenue within its existing geographic radius.

Name

Shipton's Heating & Cooling Ltd.

Legal name

Shipton's Heating & Cooling Ltd.

Website

https://shiptons.ca

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

1–10 employees

Short description

Family-owned HVAC service company founded circa 1928 in Stoney Creek, Ontario, serving residential and commercial customers across 20+ communities in the Hamilton/Niagara region with heating, cooling, heat pump, water heater, and indoor air quality services.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822), Appliance Repair and Maintenance (811412)

akta.pro primary industry

HVAC & Refrigeration Contracting (IMAFALAB)

akta.pro secondary industries

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA), Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ), HVAC Installation, Service & Repair (IMAIABAA)

Keywords

• HVAC services
• Furnace installation
• Air conditioning repair
• Residential heating
• Water heater service

Headquarters

HQ city

Stoney Creek

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Others

Revenue model

1. HVAC Repair Services: On-demand repair services for furnaces, air conditioners, heat pumps, water heaters, and related HVAC equipment. Revenue generated through service calls, diagnostic fees, and repair labor.
2. HVAC Installation and Replacement: New HVAC system installations and full replacements including furnaces, air conditioners, heat pumps, water heaters, and boilers. Revenue generated from equipment sales and professional installation labor.
3. Preventive Maintenance Plans: Annual and recurring maintenance services for HVAC equipment including tune-ups, filter replacement, inspections, and cleaning. VIP membership plan offering priority scheduling and discounted repairs.
4. Air Quality and Water Filtration Products: Sale and installation of air filtration systems, humidifiers, duct cleaning, dryer vent cleaning, water softeners, and whole-house water filtration systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Shipton's Heating & Cooling Ltd. installs, repairs, and maintains residential and light commercial HVAC systems — including furnaces, air conditioners, heat pumps, water heaters (tank and tankless), boilers, gas fireplaces, and indoor air quality equipment — for homeowners in the Hamilton, Ontario and Niagara region. Services are delivered on-site by certified field technicians, supported by 24/7 emergency repair availability, financing through Financeit, and a VIP membership plan for recurring preventive maintenance.

Product overview

Shipton's Heating & Cooling Ltd. is a locally owned, family-run HVAC service company serving Hamilton, Ontario for over 100 years. The company operates as a full-service heating and cooling contractor offering a comprehensive portfolio of products and services organized around six core areas: Air Conditioning (repair, maintenance, installation, replacement, ductless systems, tune-ups), Heating (furnace and boiler services, heat pumps, gas fireplaces), Water Heaters (tank and tankless systems, repair, installation), Air Quality (duct cleaning, filtration, ventilation, humidifiers, smart thermostats), Water Filtration (water softeners and whole-house filters), and a VIP Membership Plan. The company also offers 24/7 emergency services and financing options. Services are delivered through certified technicians who work on all major HVAC brands including American Standard, Carrier, Goodman, Lennox, Trane, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Comprehensive air conditioning services including AC repair, maintenance, installation, replacement, ductless mini-split AC systems, and seasonal tune-ups for residential and commercial properties in Hamilton and surrounding areas.
• Heating Services Full range of heating services including furnace repair, maintenance, installation, and tune-ups, plus boiler and gas fireplace services, for residential and commercial customers.
• Heat Pump Services Heat pump installation, repair, tune-up, and maintenance services including air-source, ground-source (geothermal), and ductless mini-split systems for year-round heating and cooling.
• Water Heater Services Water heater repair, tank and tankless water heater installation, maintenance, and tune-up services for residential customers in Hamilton and surrounding areas.
• Air Quality Services Indoor air quality solutions including air filtration, air ventilation, dryer vent cleaning, duct cleaning, and humidifier installation and service.
• Smart Thermostat Services Installation, configuration, and troubleshooting services for smart home thermostats with WiFi connectivity, smartphone app control, and integration with voice assistants.
• Water Filtration Systems Sale and installation of water filtration products including Chlor-A-Soft Water Softener, Excalibur Premium Whole House Filter, and Excalibur Filtermax Chemical Removal Filter.
• VIP Membership Plan Annual recurring maintenance membership offering priority scheduling, discounted repairs, no overtime charges, filter replacement reminders, extended warranty protection, and seasonal HVAC tune-ups.
• 24/7 Emergency HVAC Services Round-the-clock emergency HVAC repair service available 24 hours a day, 7 days a week, including weekends and holidays for urgent heating and cooling breakdowns in the Hamilton region.

Quantifiable outcome

• Heat pumps can reduce energy consumption by up to 50% compared to conventional heating methods
• +4 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Enbridge GascoreGTM or Marketing PartnerShipton's Heating & Cooling is partnered with Enbridge Gas as an approved HVAC contractor for the Home Efficiency Rebate Plus (HER+) program. The company helps homeowners navigate and access rebates of up to $11,500 for Enbridge customers for heat pump upgrades and other energy-efficient HVAC improvements. Non-Enbridge customers may be eligible for up to $5,000 in rebates through the Canada Greener Homes Grant.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Lennox International: Global HVAC manufacturer with a strong North American residential contractor network. Comparable to Shipton's as an industry incumbent whose dealer program, equipment lines, and rebate structures the company relies on for installations.
• Trane: Global HVAC manufacturer whose equipment lines are installed and serviced by Shipton's. Comparable as a broader industry incumbent whose product platform, warranty programs, and dealer economics shape the contractor's installation and service economics.
• Carrier: Global HVAC OEM whose Carrier, Bryant, and Payne brands are installed by Shipton's. Comparable as a broader industry incumbent that defines equipment standards, dealer networks, and rebate program structures that Shipton's operates within.
• One Hour Heating & Air Conditioning: Franchised HVAC brand with Canadian presence focused on residential heating and cooling repairs, installations, and maintenance. Comparable to Shipton's in core service offering and target customer, with brand recognition and marketing infrastructure advantages.
• Direct Energy (Home Services): Large North American energy and home services provider offering HVAC, water heating, and electrical services across Ontario. Comparable to Shipton's in core residential HVAC services but operates at significantly greater scale and broader geographic scope.

Direct peers

• Reliance Home Comfort: One of Canada's largest residential HVAC, water heating, and water treatment service providers, operating across Ontario and beyond. Directly comparable to Shipton's as a full-service home comfort contractor with installation, maintenance, and emergency service offerings.
• Enercare: Major Canadian provider of HVAC, water heater, and home services with strong Ontario presence. Overlaps directly with Shipton's on furnace, AC, water heater, and protection-plan offerings, including the same kind of recurring maintenance contracts Shipton's VIP plan targets.
• Aire Serv: Franchised HVAC service brand operating across Canada and the U.S., providing residential heating, cooling, and indoor air quality services. Comparable to Shipton's in service mix and customer base, with a competing brand-vs-local-independents positioning dynamic.

Regional players

• Mr. Furnace Heating & Air Conditioning: Ontario-based HVAC contractor specializing in furnace, AC, and heat pump installation and service. Comparable to Shipton's as a regional Ontario residential HVAC contractor with overlapping service area and product breadth.
• AtlasCare: Greater Toronto Area and Hamilton-region HVAC and plumbing service provider offering installation, repair, and maintenance. Comparable to Shipton's in the Hamilton-area market with a similar residential/commercial mix and direct overlap in service territory.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/shiptons-heating-cooling-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shipton's Heating & Cooling Ltd.