Sintetel-SP

What Sintetel-SP does

Sintetel-SP (Sindicato dos Trabalhadores em Empresas de Telecomunicações do Estado de São Paulo) is a labor union representing telecommunications workers across the state of São Paulo, Brazil. Founded in 1942, it operates as a non-profit association with a workforce of 26 employees and provides collective bargaining, legal representation, and member services to workers employed by approximately 100 telecommunications companies, including the four major Brazilian carriers (TIM, Oi, Claro, and Vivo/Telefônica). The union is affiliated with FENATTEL (national federation), UGT (national labor central), CONTCOP (state workers' central), and UNI Global Union, giving it representation at municipal, state, national, and international levels of the labor movement.

The union's core product surface is structured around member services rather than commercial products. Its digital offerings include the APP do SINTETEL (mobile application for member engagement), the Painel de Vagas (job board portal), the Espaço do Sócio (self-service member portal for dues and benefits), and a Convênios (discount partner) network. Physical service is delivered through a headquarters (MATRIZ) in São Paulo capital plus regional offices across the state. Governance is led by President Gilberto Dourado, with a Social Director (Cristiane do Nascimento) and additional directors including Maria Edna Medeiros, Fernando Brandão, Karla Nishihara, and Priscila Dourado. The 2025 death of former long-serving president Almir Munhoz introduced a leadership transition.

Sintetel's revenue model is structurally different from a commercial enterprise: it is funded through mandatory Brazilian union dues, including the contribuição sindical (a one-day annual salary contribution per worker) and monthly associative mensalidades collected from members. Revenue is therefore a function of the size and payment rate of its membership base, not pricing or sales activity. The union also generates ancillary value through its integration with UNI Americas and UNI Women committees, where director Fernando Brandão has held youth committee positions, signaling participation in international labor advocacy beyond purely domestic collective bargaining.

Name

Sintetel-SP

Legal name

Sintetel - Sindicato dos Trabalhadores em Telecomunição do estado de São Paulo

Website

https://sintetel.org

Company type

Private

Founded year

1942

Operating status

Operating

Headcount range

11–50 employees

Short description

Sintetel-SP is a São Paulo state labor union founded in 1942 that represents telecommunications workers at approximately 100 employers, including the major Brazilian carriers, delivering collective bargaining, legal services, and member benefits through a federation-linked organization.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Union Membership Dues: Sintetel operates as a non-profit labor union representing telecommunications workers in São Paulo state. The union is funded through membership dues from affiliated workers, providing representation, collective bargaining, legal services, and benefits administration.

Distribution channels1 record

Marketing channels6 records

Core offering

Sintetel-SP is a labor union that represents telecommunications workers in the state of São Paulo, Brazil. Its core offering is collective bargaining representation, labor dispute resolution, legal assistance, and member benefits administration for workers employed by approximately 100 telecom operators and service providers. The union complements this with member services delivered through a job board (Painel de Vagas), a member portal (Espaço do Sócio), a mobile application, vacation colonies, and partnership discounts (Convênios).

Product overview

Sintetel-SP is a labor union (Sindicato dos Trabalhadores em Telecomunicação do estado de São Paulo) representing telecommunications workers. Rather than a traditional technology product company, Sintetel provides union services including collective bargaining representation, legal assistance, job placement through its Painel de Vagas portal, and member benefits through partnerships accessed via its Espaço do Sócio portal. The organization also offers a mobile app for convenient member access. Services are structured around member support, labor negotiations, and professional development for workers in the telecommunications sector across São Paulo state.

Differentiator

Problem solved

Functional benefit

Products and services

• APP do SINTETEL Mobile application for Sintetel-SP union members to access union services, news, benefits, and information on mobile devices.
• Painel de Vagas (Job Portal) Online job board platform available to union members for finding employment opportunities in the telecommunications sector.
• Espaço do Sócio (Member Portal) Member-only online portal for accessing union benefits, collective agreements, legal services, and colony (vacation resort) reservations.
• Convênios (Partnership Benefits) Discount partnerships and special offers available to Sintetel-SP members, covering entertainment, healthcare, retail, and related services.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• FENATTEL (Federação Nacional dos Trabalhadores em Telecomunicações)coreStrategic or Co-development PartnerNational federation of telecommunications workers to which Sintetel is affiliated. FENATTEL coordinates collective bargaining campaigns across Brazil, organizes national negotiation commissions, and advocates for sector-wide labor standards. Sintetel participates as a key member, contributing to national bargaining committees for major operators like TIM, Oi, Claro, and Vivo.
• UGT (União Geral dos Trabalhadores)coreStrategic or Co-development PartnerMajor Brazilian labor confederation (central sindical) to which Sintetel is affiliated. UGT represents millions of workers across multiple sectors. Sintetel participates in UGT's national campaigns, training programs, Diversity Human Secretariat initiatives, and inter-union coordination on policy advocacy.
• UNI Global UnioncoreStrategic or Co-development PartnerGlobal union federation present in 150+ countries representing 20+ million workers. Sintetel, through FENATTEL, is affiliated with UNI's ICTS (Information, Communication and Technology Services) sector and UNI Mulheres (Women's network), UNI Jovens (Youth network). Provides international solidarity, global bargaining coordination with multinational employers like Telefônica, and leadership training programs.
• CONTCOP (Confederação Nacional dos Trabalhadores em Comunicações)minorStrategic or Co-development PartnerNational confederation of communications workers. Sintetel maintains affiliation for coordinated advocacy on sector-specific labor policies and representation at national level.
• ClarocoreGTM or Marketing PartnerSintetel maintains regular quarterly negotiation meetings with Claro representatives, addressing collective agreement implementation, benefits administration, PPR programs, health plans, and working conditions. The union has secured commitments for ongoing dialogue on employee concerns.
• TIMcoreGTM or Marketing PartnerOngoing collective bargaining relationship with TIM for PPR negotiations, collective agreements, and worker representation. Sintetel negotiates terms on behalf of TIM workers in São Paulo.
• OicoreGTM or Marketing PartnerMajor collective bargaining relationship with Oi, which has been in judicial recovery. Sintetel negotiates collective agreements, PPR programs, and worker protections for Oi employees, often facing challenges due to the company's financial situation.
• Vivo/TelefônicacoreGTM or Marketing PartnerCollective bargaining relationship covering Vivo workers in São Paulo. Sintetel, through FENATTEL and UNI, participates in Global Agreement negotiations with Telefônica worldwide, addressing topics including labor rights, remote work, health and safety, and equality.
• UNI AméricascoreStrategic or Co-development PartnerRegional arm of UNI Global Union covering Latin America and Caribbean. Sintetel leaders participate in UNI Américas conferences, women's networks, youth networks, and ICTS sector meetings. The union's representatives hold leadership positions in UNI Américas committees.
• Solidarity Center (AFL-CIO)minorStrategic or Co-development PartnerInternational labor organization affiliated with AFL-CIO that supports union capacity building. Collaborated with UGT on diversity and human rights training programs in which Sintetel participated.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• FENATTEL (Federação Nacional dos Trabalhadores em Telecomunicações): National federation of telecommunications workers to which Sintetel is affiliated. Operates one organizational layer above Sintetel and coordinates national collective bargaining with major operators (TIM, Oi, Claro, Vivo), making it the most directly comparable peer organizationally.
• Sinttel-RS (Sindicato dos Trabalhadores em Empresas de Telecomunicações do RS): State-level telecommunications workers union in Rio Grande do Sul. Performs the same collective bargaining, legal representation, and member services function as Sintetel but for a different Brazilian state, making it a direct functional peer with identical operating model.

Broad incumbents

• UGT (União Geral dos Trabalhadores): Major Brazilian labor central to which Sintetel is affiliated. Operates one organizational layer above Sintetel and coordinates national policy advocacy, training, diversity initiatives, and inter-union solidarity across all sectors, making it a broader incumbent in the same ecosystem.
• FETT-CUT (Federação dos Trabalhadores em Telecomunicações): Parallel national federation of telecom workers affiliated with the competing CUT labor central. Conducts similar national-level collective bargaining with the same major telecom operators, representing an alternative federation ecosystem competing for affiliate state unions.
• CONTCOP (Confederação Nacional dos Trabalhadores em Comunicações): National confederation of communications workers to which Sintetel is affiliated. Provides coordinated advocacy on sector-specific labor policies at the national level and operates within the same federation hierarchy as Sintetel.

Others

• UNI Global Union: International federation representing 20+ million workers across 150+ countries. Sintetel is affiliated through FENATTEL and participates in UNI's ICTS sector, UNI Mulheres, and UNI Jovens networks, coordinating global bargaining with multinational employers like Telefónica.

Emerging players

• CUT (Central Única dos Trabalhadores): Largest competing Brazilian labor central, affiliated with FETT-CUT. Represents a parallel union ecosystem that competes with UGT for affiliate unions, political influence, and policy advocacy, indirectly competing with Sintetel for member loyalty and federation identity.
• Força Sindical: Another major Brazilian labor central competing with UGT and CUT for affiliate unions. Represents an alternative federation affiliation option for Brazilian sector unions and competes in policy advocacy and political influence.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/331430450268559
• Instagraminstagram.com/sintetelsp
• LinkedInlinkedin.com/company/sintetelsp

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sintetel-SP