Ooredoo Kuwait

What Ooredoo Kuwait does

Ooredoo Kuwait, legally National Mobile Telecommunications Company K.S.C.P (ticker: NMTC), is a Kuwaiti telecommunications operator listed on the Kuwait Stock Exchange and operating as a subsidiary of Ooredoo Group, in which Qatar government entities hold approximately 68% ownership. Founded commercially in December 1999 as Wataniya Telecom and rebranded to Ooredoo Kuwait in 2014, the company provides mobile, fixed/broadband internet, and corporate managed services to consumer, enterprise, and government customers in Kuwait, with group operations also extending to Algeria, Tunisia, and the Maldives (27.4 million total customers). Reported FY2025 consolidated revenue was KWD 774 million (up 9% year-on-year), with EBITDA of KWD 313 million at a 40% margin and net profit of KWD 77 million (up 56%). The company leads Kuwait's telecom sector with 37.4% market share per a Kuwait Investment Company study covering 2021-2025.

The core product portfolio spans prepaid plans (Xpress, ANA, Aura) and postpaid tiers (Shamel, Al Nokhba, plus the Shababi sub-brand for ages 21-24), fiber home internet up to 400 Mbps, 5G home internet with add-ons like ProPing, Fiber+, and Mesh, plus device installment financing through Ooredoo ADD. The underlying technology stack includes 5G and 5G-Advanced infrastructure with nationwide coverage (median download speed of 234.45 Mbps per Ookla 1H 2024), the 3GPP-standardized NWDAF on the 5G Core, Autonomous Network Level 4 with TM Forum certifications for wireless fault management and energy efficiency, plus Kuwait's first sovereign AI-enabled data center powered by NVIDIA H200 Tensor Core GPUs. Enterprise-facing assets include Ooredoo Fleet (AI fleet management with predictive maintenance), the AlooChat conversational AI automation partnership, Infobip's Agentic AI-powered Conversational Experience Orchestration Platform (CXOP), and a Vision AI Analysis Service.

Ooredoo Kuwait monetizes primarily through recurring mobile and broadband subscriptions (monthly prepaid and postpaid plans), one-time device and hardware sales financed via Ooredoo ADD installments, enterprise managed services (Ooredoo Business, Ooredoo Fleet, AlooChat, CXOP), and sovereign AI data center capacity. Pricing is publicly disclosed for consumer plans (e.g., fiber tiers from KD 19 to KD 38 per month, ProPing at KD 5-8 per month) while enterprise and data center contracts are quote-based. Go-to-market blends product-led growth (online store, My Ooredoo app, self-serve plan purchases, device instalments, promotional campaigns) for consumers with enterprise field sales and strategic partnerships (Hadi Clinic, National Fund for SME Development, Huawei, NVIDIA, Infobip, AlooChat, Ad Space) for business and government segments. Marketing spans social, SEO, paid digital, sponsorship, and the Nojoom tiered loyalty program, with the Tabby buy-now-pay-later integration supporting consumer device purchases.

Name

Ooredoo Kuwait

Legal name

National Mobile Telecommunications Company K.S.C.P

Website

https://ooredoo.com.kw

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ooredoo Kuwait (NMTC) is the Kuwaiti mobile, broadband, and enterprise telecom operator — and subsidiary of Ooredoo Group — serving 27.4 million customers across Kuwait, Algeria, Tunisia, and the Maldives with 5G-Advanced, fiber, sovereign AI infrastructure, and managed ICT services.

Ownership category

akta.pro rank

Product category

Mobile Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Radiotelephone Communications (4812)

akta.pro industry

PRIMARYHDAIABAE

Fixed Wireless Access (FWA) Broadband Providers

Hardware, Technology & Telecom/Telecommunications & Network Services/Fixed-Line Telecommunications (Voice & Broadband)

SECONDARYHDACABAI

Hyperscale/OEM & Open Compute (OCP) Server Platforms

Hardware, Technology & Telecom/Computing Hardware & Peripherals/Servers & Enterprise Compute Systems

SECONDARYTLAEAFAA

OEM Embedded Connectivity & Telematics Platforms

Transportation & Logistics/Logistics Technology & Telematics (TMS/WMS, Tracking, ELD/IoT)/Fleet Telematics & Connected Vehicle IoT Platforms

SECONDARYHDAIAHAD

VoIP Access & ITSP Services

Hardware, Technology & Telecom/Telecommunications & Network Services/Unified Communications & Voice Services (VoIP, UCaaS)

Keywords

• Mobile telecommunications services
• Fixed broadband internet
• Enterprise ICT solutions
• 5G network infrastructure
• Sovereign AI data center

Headquarters

HQ city

Kuwait

HQ country

Kuwait

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Mobile Telecommunications Services: Recurring revenue from prepaid and postpaid mobile plans including voice, data, and SMS services across consumer and enterprise segments. Revenue grew 9% to KWD 774 million in FY2025.
2. Home Internet (Fiber and 5G): Fixed broadband services delivered via fiber-optic (up to 400Mbps) and 5G home routers, including plans like Home Internet 100/200/300/400 and Shamel plans.
3. Device and Hardware Sales: Sales of smartphones (Samsung, Apple, Huawei), routers, gaming devices, smart TVs, accessories, and wearables through the Ooredoo online store, with installment payment options (Ooredoo ADD).
4. Enterprise ICT and Digital Solutions: B2B services including Ooredoo Business automation tools (AlooChat), Conversational Experience Orchestration Platform (Infobip), fleet management (Ooredoo Fleet), digital transformation consulting, and ICT ecosystem deployments for healthcare and government sectors.
5. Data Center and AI Services: Sovereign AI data center services providing GPU-powered computing, AI model development, and high-performance computing for enterprise and government clients, aligned with Kuwait Vision 2035.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Ooredoo Kuwait delivers mobile telecommunications services (prepaid and postpaid voice, data, SMS), fixed broadband internet (fiber up to 400Mbps and 5G home internet), device sales and installments (Ooredoo ADD), and enterprise managed ICT services including cloud, AI, fleet management, and conversational automation. Subsidiary of Ooredoo Group, operating across Kuwait, Algeria, Tunisia, and the Maldives.

Product overview

Ooredoo Kuwait is a telecommunications provider offering a comprehensive portfolio of mobile plans (Xpress prepaid, Shamel postpaid, Shababi for ages 21-24, ANA, and Al Nokhba premium), home internet solutions (Fiber up to 400Mbps and 5G Home Internet), and device purchase options (Ooredoo ADD installment program, cash deals, trade-in). The company provides value-added services including roaming packages, Nojoom loyalty rewards program, eSIM, VoWiFi, and Diggly Tones ringback tones. Enterprise solutions include Ooredoo Fleet (AI-powered fleet management), AlooChat automation services, and the Infobip-powered Conversational Experience Orchestration Platform. Infrastructure includes Kuwait's first sovereign AI data center with NVIDIA H200 GPUs, NWDAF for 5G network analytics, and autonomous network Level 4 capabilities. The company also offers smart home solutions (ProPing gaming, Fiber+, Mesh), mobile payment integration (Smart Pay, Apple Pay, Google Pay), and IoT connectivity services. The portfolio is managed through the Ooredoo App platform and supported by a nationwide retail and dealer network.

Differentiator

Problem solved

Functional benefit

Products and services

• Xpress Prepaid Mobile Prepaid mobile plans offering flexible voice, SMS, and data packages for cost-conscious individuals with validity periods from 1 to 12 months.
• Shamel Postpaid Mobile Postpaid mobile plans providing comprehensive voice, SMS, and data services with monthly billing for individual and business customers.
• Shababi青年 Plan Mobile plans exclusively designed for customers aged 21 to 24, offering lifestyle-focused benefits and enhanced freedom for young professionals.
• Al Nokhba Premium Plan Specialized mobile plans for distinguished customers offering premium services and priority benefits.
• ANA Mobile Plan Mobile plans targeting specific customer segments with customized voice and data packages.
• Fiber Internet (Home Internet 100/200/300/400) Home fiber internet service providing fiber optic connectivity with speeds up to 400Mbps, including plans Home Internet 100 (KD 19/month), 200 (KD 25/month), 300 (KD 33/month), and 400 (KD 38/month).
• 5G Home Internet Home internet service utilizing 5G network for ultra-fast wireless connectivity with low latency, offering consistent speeds and seamless coverage throughout the home.
• Ooredoo ADD Device Installments Device installment program allowing postpaid customers to purchase smartphones and devices with flexible monthly payments, bundling devices with 5G mobile plans.
• Roaming Services International roaming packages including Passport Lite, Passport Monthly, Passport Mega, and Student Offer for travelers with various destination-specific plans.
• Nojoom Rewards Loyalty Program Kuwait's largest loyalty program allowing customers to earn points through spending and partner transactions, redeemable for telecom services, partner offers, and airline miles with tiered membership.
• Ooredoo Fleet Comprehensive fleet management solution suite featuring AI-powered real-time tracking, predictive maintenance, and driver behavior analysis for businesses in Kuwait.
• AlooChat Automation Services Enterprise conversational automation services powered by AlooChat smart virtual assistants for workflow automation, customer engagement improvement, and operational efficiency enhancement.
• Conversational Experience Orchestration Platform (CXOP) Agentic AI-powered platform developed with Infobip providing SaaS and CPaaS solutions including chat, email, messaging, and automation services for enterprise digital transformation.
• Sovereign AI Data Center Kuwait's first sovereign AI-enabled data center deployed with NVIDIA H200 Tensor Core GPUs for generative AI and high-performance computing workloads, enabling government and enterprise to build and operate AI models under national security standards.
• 5G Advanced Technology Services Commercial 5G-Advanced network services offering guaranteed low-latency connectivity, AI integration, and network slicing capabilities for enterprise verticals including gaming, oil and gas, and AI-as-a-service applications.
• Smart Healthcare ICT Ecosystem Comprehensive ICT solution for healthcare sector including next-generation networks, high-performance data centers, cloud computing, and AI solutions implemented with Hadi Clinic and Huawei.
• Vision AI Analysis Service Visual AI analysis service for processing and analyzing image and video data using computer vision capabilities.
• Autonomous Network Level 4 (AN L4) Services Self-healing, AI-driven network infrastructure for enterprise with TM Forum certifications for wireless fault management and energy efficiency, targeting a 15% reduction in energy consumption.
• NWDAF Network Analytics Service 3GPP-standardized Network Data Analytics Function deployed across the 5G Core network, utilizing AI and machine learning for real-time data analysis, proactive network management, anomaly detection, and service quality optimization.
• eSIM Embedded SIM technology allowing customers to activate cellular plans digitally without physical SIM cards, with easy transfer capabilities to compatible devices.
• VoWiFi Voice over Wi-Fi service enabling high-definition voice calls over Wi-Fi connection without additional fees, available on iPhone and Samsung devices.
• Ooredoo Mobile App Mobile application enabling customers to pay bills, recharge lines, manage multiple numbers, track usage, activate Nojoom accounts, purchase e-Vouchers, and access roaming services.
• Diggly Tones Ringback tone service offering over 25,000 customizable tones in Arabic, English, Indian, Tagalog, Nepali, Bangla, and Farsi languages with subscription and per-tone options.

Quantifiable outcome

• Revenue grew 9% to KWD 774 million in FY2025; EBITDA up 20% to KWD 313 million; net profit surged 56% to KWD 77 million.
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability12 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core, minor and flagship.

• AlooChatcoreTechnology or Integration · 21 July 2026Partnership with local conversational AI provider AlooChat to offer advanced automation tools to enterprise clients. Ooredoo Business customers can integrate AlooChat's smart virtual assistants into digital channels to automate routine workflows, improve customer engagement, and boost operational efficiency. The head of digital transformation for government and enterprise at Ooredoo Kuwait noted that the collaboration helps organizations achieve digital transformation goals.
• Ad SpaceminorStrategic or Co-development Partner · 14 July 2026Memorandum of understanding signed with Ad Space, a digital out-of-home (DOOH) advertising provider, to expand Ooredoo Kuwait's portfolio of digital solutions for the business sector. The partnership marks Ooredoo Kuwait's entry into DOOH advertising services for enterprise clients. Financial terms and specific implementation timelines were not disclosed.
• Hadi CliniccoreStrategic or Co-development Partner · 14 May 2026Strategic partnership to accelerate digital transformation in Kuwait's healthcare sector, implementing a comprehensive ICT ecosystem including next-generation networks, high-performance data centers, cloud computing, and AI solutions to enable a smart hospital model. Collaboration is in support of Kuwait Vision 2035 and includes cybersecurity frameworks to safeguard patient data.
• HuaweicoreTechnology or Integration · 14 May 2026Working with Huawei alongside Hadi Clinic to implement a comprehensive ICT ecosystem for smart healthcare in Kuwait, including next-generation networks, high-performance data centers, cloud computing, and AI solutions. Huawei serves as a key technology partner in healthcare digital transformation initiatives.
• National Fund for SME DevelopmentcoreStrategic or Co-development Partner · 4 April 2026Strategic media partnership to support and empower local entrepreneurs through digital solutions and marketing platforms. The collaboration aims to enhance business visibility, improve operational efficiency, and expand market reach for SMEs in Kuwait. Both organizations described the partnership as a model of public-private collaboration addressing regional economic challenges.
• NVIDIAflagshipTechnology or Integration · 10 November 2025Strategic collaboration to launch Kuwait's first sovereign AI-enabled data center at the Al-Jira MoneyTech Summit, deploying H200 Tensor Core GPUs for generative AI and high-performance computing workloads. Enables public and private sector organizations to build and operate AI models locally under national security and governance standards. Partnership also includes national AI skill-building programs, local hackathons, and initiatives to develop Kuwaiti large language models.
• InfobipcoreTechnology or Integration · 14 October 2025Partnership with global cloud communications leader Infobip to launch the Conversational Experience Orchestration Platform (CXOP) powered by Agentic AI in the Kuwaiti market. Enables businesses to access a full suite of SaaS and CPaaS solutions including chat, email, messaging, and automation services, positioning Ooredoo Kuwait as a full-fledged technology provider. Building on a previous Ooredoo Group initiative that began with Infobip's AI Hub launch in Qatar.
• Tap for Financial SolutionsminorGTM or Marketing Partner · 5 January 2025Strategic partnership signed at Nexus 2025, a leading technology event in Kuwait, to deliver value-added digital services for enterprises and SMEs. One of four partnerships signed by Ooredoo at the event.
• Bridge SolutionsminorGTM or Marketing Partner · 5 January 2025Strategic partnership signed at Nexus 2025 to deliver value-added digital services for enterprises and SMEs.
• Sam Tech GroupminorGTM or Marketing Partner · 5 January 2025Strategic partnership signed at Nexus 2025 to deliver value-added digital services for enterprises and SMEs.
• SKRYNminorGTM or Marketing Partner · 5 January 2025Strategic partnership signed at Nexus 2025 to deliver value-added digital services for enterprises and SMEs.
• Ooredoo Group (Parent Company)coreStrategic or Co-development PartnerOoredoo Kuwait is a subsidiary of Ooredoo Group (NMTC), a Qatar-based telecommunications operator. The group reported consolidated revenue of QR 24.6 billion in 2025 and holds operations in Kuwait, Algeria, Tunisia, and the Maldives. Qatar government entities hold approximately 68% of Ooredoo Group. The group has created the region's largest tower company in partnership with Zain Group and TASC Towers Holding.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Zain Kuwait: Zain Kuwait is one of the three main mobile operators in Kuwait, offering consumer mobile, home broadband, and enterprise services directly competing with Ooredoo Kuwait in the same saturated market with similar product portfolios (prepaid, postpaid, fiber home internet).
• stc Kuwait: stc Kuwait is the third mobile operator in Kuwait, providing consumer mobile, fixed broadband, and enterprise ICT services in direct competition with Ooredoo Kuwait across prepaid, postpaid, and home internet segments.

Broad incumbents

• Zain Group: Zain Group is a major MENA telecom operator with operations across multiple countries including Kuwait (via Zain Kuwait). It is comparable to Ooredoo Group as a regional incumbent with similar mobile, data, and enterprise offerings across MENA, and operates the tower company TASC jointly with Ooredoo.
• e& (Etisalat): e& is the UAE-based national telecom incumbent offering mobile, fixed broadband, enterprise digital services, and AI/cloud across MENA and beyond. It is comparable to Ooredoo Kuwait as a regional carrier of similar scale and scope, with overlapping enterprise ICT and cloud ambitions.

Regional players

• Vodafone Qatar: Vodafone Qatar is a competing operator in Qatar offering mobile, fixed broadband, and enterprise services. It is comparable to Ooredoo Kuwait as a regional mobile and broadband carrier, though not directly competing in Kuwait, and similarly positioned in a Gulf state-owned telecom ecosystem.
• STC Group: STC Group is the Saudi national telecom incumbent operating mobile, fixed, cloud, and digital services across MENA, including via its stc Kuwait subsidiary. It is comparable to Ooredoo Kuwait as a regional telecom with similar enterprise ICT and cloud ambitions, though of larger scale and based in Saudi Arabia.
• Mobily (Etihad Etisalat): Mobily is one of Saudi Arabia's mobile operators offering consumer mobile, fixed broadband, and enterprise services. It is comparable to Ooredoo Kuwait as a regional mobile and broadband carrier facing similar enterprise ICT and 5G transition dynamics, though operating primarily in Saudi Arabia.
• du (Emirates Integrated Telecommunications): du is the UAE's second mobile operator offering consumer mobile, home broadband, and enterprise services. It is comparable to Ooredoo Kuwait as a regional competitor in mobile and broadband across the Gulf, though not overlapping directly in Kuwait geography.
• stc Bahrain (Batelco): Batelco is a Bahrain-based telecom operator offering mobile, broadband, and enterprise ICT services as a regional MENA carrier. It is comparable to Ooredoo Kuwait as a regional mid-sized telecom with similar product breadth and enterprise/government sales motions.
• Turkcell: Turkcell is Turkey's leading mobile operator with consumer mobile, fixed broadband, and enterprise digital services. It is comparable to Ooredoo Kuwait as a regional emerging-market telecom carrier with similar 5G transition and enterprise digital services strategy, though operating primarily in Turkey.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ooredookuwait
• YouTubeyoutube.com/user/ooredooinkuwait
• Facebookfacebook.com/OoredooKuwait
• LinkedInlinkedin.com/company/ooredoo-in-kuwait
• Instagraminstagram.com/OoredooKuwait

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ooredoo Kuwait