Salutem

What Salutem does

Salutem is a Brazilian healthcare SaaS company founded in 2017 and headquartered in Araçatuba, São Paulo, that provides an integrated management platform for hospitals, ambulatory clinics, OSS-managed public health units, and state health secretariats. The product is organized into a 7-area ecosystem: Hospitalar (11 sub-modules), Ambulatorial (8 sub-modules), Sem Papel (paperless workflows), Portal Compras (procurement), Serviços (implementation and support), Telecare (teleconsultation), and Talkflow (unified communications). Underlying technical components include an Electronic Patient Record (PEP), a proprietary TISS validator aligned with ANS billing standards, ICP-Brasil-compliant digital signatures, LGPD-compliant infrastructure, and a native AI assistant called Stella IA deployed across clinical and operational modules.

The company distributes through direct enterprise sales supplemented by a formal partner channel program ("Seja um Parceiro"), targeting institutional buyers via consultative demos. Pricing is negotiated per institution and scope, billed annually; no public price list exists. Customer base is concentrated in Brazil's public healthcare sector, particularly OSS-managed AMEs in São Paulo, with reported penetration of 45% of all AMEs in the state and 207 of 276 deployed units located in São Paulo as of 2026. The remaining footprint spans 11 additional Brazilian states and 96 other municipalities.

Salutem operates a subscription-based SaaS revenue model with bundled implementation, training, and support services, plus ancillary modules for teleconsultation, procurement, and unified communications. Certifications include SBIS, CFM, ABCIS, and ICP-Brasil compliance, and the company holds no disclosed institutional investors.

Name

Salutem

Legal name

SALUTEM Soluções Tecnológicas LTDA

Website

https://sistemasalutem.com.br

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Salutem is a Brazilian healthcare SaaS company founded in 2017 that provides an integrated hospital and ambulatory management platform to public hospitals, OSS-managed AMEs, and state health secretariats across 12 Brazilian states.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

akta.pro secondary industries

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Healthcare management software
• Hospital information systems
• Electronic medical records
• Medical billing software
• Healthcare SaaS platform

Headquarters

HQ city

Araçatuba

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. SaaS Platform Subscription: The primary revenue stream is a recurring SaaS subscription for access to the integrated Salutem healthcare management platform. The platform is sold as a full ecosystem (not modular) covering hospital, ambulatory, billing, and support modules. Pricing is tailored to institution size and scope, suggesting enterprise contract structures with implementation, training, and ongoing support bundled in. Professional services (consulting, implementation, infrastructure, migration, support) represent an additional service layer bundled with the platform deployment.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Salutem sells an integrated healthcare management SaaS platform that covers the full spectrum of hospital and ambulatory operations for Brazilian healthcare institutions. The platform is organized into seven integrated solution areas: Hospitalar (hospital management with PEP, surgical center, pharmacy, OPME, billing), Ambulatorial (outpatient management for AMEs and clinics), Sem Papel (paperless operations with ICP-Brasil digital signatures), Portal Compras (procurement portal), Serviços (consulting, implementation, infrastructure, and support), Telecare (teleconsultation), and Talkflow (unified WhatsApp and internal chat communications). The platform is sold as a recurring subscription to public and private hospitals, OSS organizations, health secretariats, and AMEs across Brazil, with bundled implementation, training, and 24/7 hospital-grade support.

Product overview

Salutem is a unified healthcare management platform built on a modular ecosystem architecture. The core platform is organized into five main solution areas: Hospitalar (hospital management with 11 modules), Ambulatorial (outpatient management with 8 modules), Sem Papel (paperless/digital transformation), Portal Compras (procurement), and Serviços (implementation and support). Supporting modules include Telecare (teleconsultation) and Talkflow (communication). The PEP (Prontuário Eletrônico do Paciente) electronic medical record serves as the clinical backbone across all modules. Stella IA provides native AI assistance throughout. Key supporting tools include the proprietary TISS validator for health insurance compliance. The platform covers the entire healthcare continuum: hospitals, clinics, AMEs (Ambulatórios Médicos de Especialidades), OSSs (Organizações Sociais de Saúde), and municipal/state health secretaries, with strong presence in São Paulo state (45% of AMEs) and expanding nationally.

Differentiator

Problem solved

Functional benefit

Brands

• Hospitalar: ERP complete system for hospitals with 11 modules including PEP, integration, quality, ERP, billing, supplies, teleconsultation, and health plan management.
• Ambulatorial
• Sem Papel
• Portal Compras
• Serviços
• Telecare
• Talkflow
• Stella (IA)

Products and services

• Hospitalar Comprehensive hospital management system covering the entire patient and administrative journey from reception to discharge, including electronic medical records (PEP), surgical center management, pharmacy, OPME, bed control, TISS/SUS billing, teleconsultation, and integration modules. Includes 11 integrated modules.
• Ambulatorial Outpatient management system specialized in high-productivity ambulatory care with intelligent scheduling, integrated teleconsultation, SUS regulation (BPA/AIH/SISMAMA), and SUS billing. Includes 8 modules covering scheduling, PEP, indicators, billing, supplies, WhatsApp, teleconsultation, and Stella AI.
• Sem Papel Digital transformation solution enabling paperless hospital operations through ICP-Brasil compliant electronic and biometric signatures, digital SAME (Medical Statistics Archive Service), and complete electronic medical records with audit trails. Includes 5 modules.
• Portal Compras Hospital procurement portal with electronic quotation, multi-supplier integration, and business intelligence for expense tracking and management. Includes 2 modules.
• Serviços Professional services supporting Salutem platform operations including specialized healthcare consulting, infrastructure design, data migration, technical support, cloud hosting, and backup services. Includes 6 service modules.
• Telecare Teleconsultation platform providing a complete telemedicine experience with virtual waiting room, integrated patient visualization, prescription, and patient evolution history on a single screen. Includes consultation recording capabilities. Includes 4 modules.
• Talkflow Internal chat and appointment confirmation platform fully integrated with the management system. Enables unified WhatsApp communication, internal chats, and automatic appointment confirmations compliant with Meta guidelines.

Quantifiable outcome

• 45% of AMEs in São Paulo state operate with Salutem
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature8 records

Partnerships

Four partnerships are on record, tiered supporting and core.

• OraclesupportingTechnology or IntegrationOracle is listed among Salutem's certification and partner brands, suggesting use of Oracle technology (potentially Oracle Cloud Infrastructure or Oracle Database) as part of the platform's underlying technology stack. Listed alongside SBIS, CFM, and ABCIS certifications as part of the company's quality, security, and compliance certifications.
• SBIS (Sociedade Brasileira de Informática em Saúde)supportingTechnology or IntegrationSBIS certification of the platform, specifically including SBIS S-RES PEP certification for the electronic patient record (PEP/Prontuário Eletrônico do Paciente). This certification validates compliance with SBIS standards for healthcare informatics in Brazil.
• CFM (Conselho Federal de Medicina)coreTechnology or IntegrationCFM certification is listed among Salutem's credentials, validating that the platform's paperless hospital features (digital signatures, electronic records) comply with CFM resolutions for telemedicine and electronic medical records in Brazil. This is a foundational regulatory requirement for the platform's legal validity.
• ABCIS (Associação Brasileira de Comunicação Interna em Saúde)supportingTechnology or IntegrationABCIS partnership/certification listed among Salutem's quality and compliance credentials. ABCIS focuses on internal health communication standards, relevant to Salutem's communication module (Talkflow).

Scale indicators8 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Wareline: Wareline is a Brazilian healthcare software company offering hospital, laboratory, and clinic management systems. It competes with Salutem in serving Brazilian healthcare providers with integrated management SaaS.
• Philips Tasy: Philips Tasy is a Brazilian-origin hospital information system acquired by Philips, providing electronic medical records and hospital management across Latin America. It directly competes with Salutem in the Brazilian hospital EMR and integrated management market, particularly in larger hospitals.
• Pixeon: Pixeon is a Brazilian healthcare technology company offering hospital and diagnostic imaging management software (e.g., Pixeon HIS, Smart Imaging). It competes with Salutem in the Brazilian hospital SaaS market with a similar enterprise sales motion targeting hospitals and clinics.
• Shosp: Shosp is a Brazilian hospital management SaaS company offering integrated HIS, EMR, and billing solutions. It competes with Salutem in the Brazilian hospital software market with similar institutional customer focus.
• Consystem: Consystem is a Brazilian healthcare IT vendor focused on hospital and clinic management software, with established presence in public and private healthcare institutions. It directly competes with Salutem in the Brazilian hospital and ambulatory SaaS segment.
• MV: MV (formerly MV Sistemas) is Brazil's largest hospital management SaaS vendor, serving hospitals, health plans, and public health operators across the country. It is the most direct competitor to Salutem in Brazilian enterprise hospital information systems, sharing the same core customer segments (hospitals, AMEs, OSSs) and TISS/SUS billing requirements.

Broad incumbents

• GE Healthcare: GE Healthcare is a global healthcare technology vendor offering hospital information systems, imaging, and clinical workflow solutions with significant Brazilian presence. As a broad incumbent, it overlaps with Salutem in enterprise hospital software deals but competes from a much larger portfolio and global scale.
• TOTVS: TOTVS is the largest Brazilian enterprise software company with a healthcare vertical (TOTVS Saúde) offering HIS, ERP, and financial modules. While not specialized exclusively in healthcare like Salutem, its healthcare line competes in the same hospital and ambulatory SaaS market with broader portfolio strength.

Emerging players

• Nilo Saúde: Nilo Saúde is a Brazilian digital health platform providing telehealth, primary care, and population health management. While its focus is on care delivery rather than hospital SaaS, it competes indirectly with Salutem's Telecare module and adjacent Brazilian health system buyers.
• Memed: Memed is a Brazilian digital health company specializing in electronic prescriptions, medication management, and physician decision support. It overlaps with Salutem at the clinical workflow layer but focuses on prescription workflows rather than full hospital management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/salutemoficial

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Salutem