What Nilo Saúde does

Nilo Saúde (legal entity BLUECORP TECNOLOGIA EM SAÚDE LTDA) is a Brazilian healthtech founded in 2020 that operates an AI-powered SaaS platform called NiloCare, marketed as Brazil's first exclusive SaaS solution for health management. The platform combines four integrated modules — Intelligent Care Plan, Communication Hub (WhatsApp-native), Automation Engine, and Business Intelligence dashboards — and is extended by a suite of six domain-specialized AI agents (Clara for triaging, Joana for patient acquisition, Luciano for post-care NPS, Amanda for scheduling, Roberto for care-line adherence, and Cláudio for pre/post-surgical monitoring). The agents are trained on scientific literature and synthetic data, not on patient data, and operate on Google Cloud Platform infrastructure with HL7 FHIR interoperability against major Brazilian EHR/scheduling systems (Wise, Tasy, MV). The company serves health operators, hospital groups, and large clinics across Brazil, reporting 50+ enterprise clients and over 5 million patients touched through its deployments.

Name

Nilo Saúde

Legal name

BLUECORP TECNOLOGIA EM SAÚDE LTDA

Website

https://nilosaude.com.br

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Nilo Saúde is a Brazilian SaaS healthtech whose AI-powered NiloCare platform and suite of specialized AI agents automate patient capture, care coordination, and chronic disease navigation for health operators, hospital groups, and large clinics across Brazil.

Ownership category

akta.pro rank

Product category

Healthcare SaaS / Care Coordination Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

akta.pro secondary industries

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Healthcare SaaS platform
• Patient engagement software
• Care coordination tools
• AI healthcare agents
• Health data interoperability

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (NiloCare Platform): The company operates as a SaaS (Software as a Service) provider, charging subscription fees for access to the NiloCare platform. The platform encompasses patient engagement, care coordination, AI agents, business intelligence, and interoperability tools. As the first exclusive health management SaaS solution in Brazil, revenue is generated through recurring platform licensing, likely tiered by volume of patients, users, or module usage. The subscription model supports land-and-expand dynamics through additional AI agents, modules, and care line activations.
2. Professional Services & Custom Development: The company offers prioritized development to optimize operations, including dedicated specialists for creating exclusive AI agents and customization projects that generate business value. Implementation services, onboarding support, data structuring (CSV), and dedicated project management are part of the deployment offering.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

Nilo Saúde operates an AI-first SaaS platform, branded NiloCare, that enables Brazilian health operators, hospitals, and large clinics to capture, engage, navigate, and coordinate care for patients across the entire healthcare journey. The platform combines an interoperability layer (HL7 FHIR APIs, CSV import, on-premise connectors) with intelligent care plans, a WhatsApp-based communication hub, an automation engine, and business intelligence dashboards. A suite of customizable AI agents (Clara, Joana, Luciano, Amanda, Roberto, Cláudio) executes operational tasks such as triaging, scheduling, patient acquisition, adherence reminders, NPS measurement, and pre/post-surgical monitoring.

Product overview

Nilo Saúde is a Brazilian healthtech that developed an AI-powered SaaS platform for healthcare operations. The main offering is the NiloCare platform, which combines four integrated modules: Intelligent Care Plan, Communication Hub, Automation Engine, and Business Intelligence. This core platform is complemented by a suite of six specialized AI agents (Clara, Joana, Luciano, Amanda, Roberto, Cláudio) that automate tasks like triaging, scheduling, patient acquisition, care coordination, and post-care engagement. The product portfolio works as an integrated ecosystem where the platform provides the data infrastructure and automation engine, while the AI agents act as the operational workforce executing specific tasks across the patient journey.

Differentiator

Problem solved

Functional benefit

Brands

• NiloCare: Patient engagement platform with AI that connects care coordination, navigation, and patient acquisition in a single intelligent ecosystem. Features automated workflows, integrated data, and AI-powered agents.

Products and services

• NiloCare Platform Main AI-powered healthcare engagement SaaS platform that connects care coordination, patient navigation, and patient acquisition in a single integrated ecosystem for Brazilian health operators, hospitals, and large clinics. Includes Intelligent Care Plan, Communication Hub, Automation Engine, and Business Intelligence modules.
• Agente Clara (Concierge / Triaging) Virtual assistant specialized in triaging and scheduling that streamlines administrative processes, allowing care teams to focus on patient care. Reports 40x faster SLA via automated message triaging.
• Agente Joana / Gabriela (Patient Acquisition and Conversion) AI agent designed to persuade and convince patients to participate in health programs and follow-ups, combining automation with engaging argumentative discourse to drive 3x greater patient acquisition and adherence.
• Agente Luciano (Loyalty and NPS) Post-care agent that surveys care quality (CSAT, NPS, PREMS), helps patients remember medical agreements, and identifies operational improvements to strengthen patient connections.
• Agente Amanda (Integrated Scheduling) Receptive agent that helps patients book medical appointments in external schedules (Wise, Tasy, MV, and proprietary systems) for consultations and exams, saving resources and accelerating care delivery.
• Agente Roberto (Care Line Adherence) Agent with access to patient care plans that helps patients remember and organize care activities, prioritizing the most important ones and improving adherence to care lines.
• Agente Cláudio (Pre and Post-Surgical Monitoring) Agent that verifies patient needs for pre-surgical preparations and monitors outcomes after procedures, reducing cancellations and improving surgical adherence.
• Professional Services and Custom AI Agent Development Prioritized development offering with dedicated specialists for creating exclusive AI agents and customization projects that generate business value, including implementation services, onboarding support, data structuring, and dedicated project management.

Quantifiable outcome

• 92% reduction in CAC (cost of patient acquisition)
• +15 more outcomes

Named customers24 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature7 records

Partnerships

One partnership is on record.

• Google Cloud PlatformcoreTechnology or IntegrationNilo uses Google Cloud Platform (specifically Cloud Healthcare API) as its cloud infrastructure and interoperability backbone. The GCP relationship provides the security standards, FHIR compatibility, and cloud scalability required for the NiloCare platform. GCP maintains ISO/IEC 27001, ISO/IEC 27701, and SOC 2 Type II certifications.

Scale indicators24 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Memed: Brazilian healthtech offering a digital prescription and clinical decision support platform used by physicians and integrated into payer/provider workflows. Comparable to Nilo as a Brazilian SaaS healthtech selling to health operators, hospitals, and clinicians with workflow automation and AI-driven features.
• Conexa Saúde: Brazilian telehealth and integrated care platform connecting patients, doctors, and enterprise clients including health operators and corporations. Comparable to Nilo as a LatAm care-coordination and patient-engagement SaaS selling into payers and large employers.
• Pixeon: Brazilian healthtech providing hospital management systems, imaging, and LIS software to hospitals and labs. Comparable to Nilo as a Brazilian healthcare SaaS vendor selling workflow, interoperability, and operational efficiency tools into hospitals and diagnostics providers.

Broad incumbents

• MV Sistemas: One of Brazil's largest hospital information system vendors (MV Saúde), serving hospitals and health operators with EHR, scheduling, and management modules. Comparable to Nilo as a Brazilian enterprise health IT incumbent whose suite could overlap with Nilo's care coordination and interoperability layer.
• Philips Tasy: Global health technology incumbent whose Tasy EHR is widely deployed in Brazilian hospitals for clinical, administrative, and scheduling workflows. Comparable to Nilo as a healthcare IT incumbent whose platform competes for the same hospital IT budget and integration real estate.
• Health Catalyst: US-based healthcare data and analytics platform serving health systems with population health, care management, and BI modules. Comparable to Nilo as an enterprise healthcare analytics + care-management vendor targeting similar buyer personas (CIO, CMIO, Care Management leadership).
• Salesforce Health Cloud: Global CRM incumbent offering a healthcare-specific layer with patient engagement, care coordination, and workflow automation. Comparable to Nilo as a horizontal CRM/engagement platform that health operators could substitute for a purpose-built platform like NiloCare.
• Welltok: US healthcare consumer engagement vendor serving payers and providers with personalized outreach, analytics, and care-gap closure tools. Comparable to Nilo as an enterprise healthcare SaaS focused on driving beneficiary engagement and population health outcomes for payers.

Emerging players

• Luma Health: US-based patient engagement platform offering AI-driven scheduling, reminders, intake, and two-way messaging (including SMS/WhatsApp-like flows) for health systems. Comparable to Nilo as a SaaS patient-engagement and AI-agent platform selling into healthcare enterprises.
• Upfront Healthcare: US healthcare engagement platform focused on care navigation, reminders, and personalized patient journeys for health systems. Comparable to Nilo as a care-navigation and patient-engagement SaaS with similar buyer personas and use cases around chronic care, adherence, and care coordination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/64777933

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors14 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nilo Saúde