Town of Smithfield, NC

What Town of Smithfield, NC does

The Town of Smithfield, North Carolina is a municipal government entity incorporated in 1776 and operating today under North Carolina General Statutes with 16 administrative employees across departments including Town Administration, Finance, Human Resources, Planning, Police, Fire, Public Utilities, Public Works, and Parks & Recreation. It serves residents and businesses within the incorporated city limits of Smithfield in Johnston County, providing essential municipal services: water and sewer utilities, property tax administration, planning and zoning, building and business permits, code enforcement, fire safety inspections, and public safety. The Town's flagship asset is the Smithfield Recreation and Aquatics Center (SRAC), a 71,000 sq ft joint-venture facility with Smithfield-Selma High School (Johnston County Schools), opened in 2009 as the first facility of its kind in Johnston County. SRAC houses an 8-lane competition pool, splash park, fitness center, gymnasium, indoor track, pottery studio, racquetball courts, and banquet facilities, and hosts youth athletics, senior programming (Sterling Silvers), and aquatic lessons through partnerships including TigerShark Aquatics.

The Town's technology stack consists of commodity municipal SaaS: the Citizenserve Portal for planning, zoning, and code enforcement applications; GIS mapping; and an online utility payment portal (municipalonlinepayments.com/smithfieldnc). Recreation program registration runs through srac.clubautomation.com. The Town's revenue model is structured as four streams: recurring property taxes and utility fees collected from residents and businesses inside city limits; recurring recreation memberships and program fees at SRAC (with differentiated Resident vs. Non-Resident pricing tiers); and transaction-based permit and license fees (zoning, building, fire safety, animal licenses, business permits). Pricing is published in the FY 2026-2027 Fee Schedule and ranges from free admission for children under 2 to $215 for non-resident birthday party packages. The Town's geographic scope is limited to incorporated Smithfield city limits, though it draws secondary customers — particularly recreation users — from the broader Johnston County at non-resident rates.

Distribution is multi-channel: walk-in services at Town Hall (350 East Market Street) and SRAC (600 M Durwood Stephenson Pkwy), online self-service portals for permits and utility payments, and community programming through events such as the River Rat Regatta, Fall Fridays on Front Street, and National Night Out. The Town communicates via its website, Facebook, Twitter/X, Instagram, Town TV video broadcasts, the JoCo Alert emergency notification system, and public notices. Notable long-tenured infrastructure investments include the ~3-mile Buffalo Creek Greenway (part of the Mountains to Sea Trail) connecting Historic Downtown to residential neighborhoods. Operational compliance includes Title II ADA obligations, North Carolina LGERS pension participation, and active infrastructure programs such as Lead/Copper Service Line Inventory and the Spring Branch Resiliency Project.

Name

Town of Smithfield, NC

Legal name

Town of Smithfield, North Carolina

Website

https://smithfield-nc.com

Company type

Private

Founded year

1776

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Smithfield, NC is a municipal government providing utilities, planning/zoning, permitting, public safety, and Parks & Recreation services — including the SRAC joint-venture aquatics center — to residents and businesses within its incorporated city limits.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

Keywords

• Municipal government services
• Public utilities
• Parks and recreation
• Planning and zoning
• Public safety

Headquarters

HQ city

Smithfield

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Supply Chain

Revenue model

1. Property Taxes: Property taxes collected from residents and businesses within the Town of Smithfield incorporated city limits, managed in accordance with North Carolina General Statutes.
2. Utility Fees: Revenue from water, sewer, and other utility services provided to residents and businesses, payable monthly through municipal online payments.
3. Recreation Memberships and Fees: Annual membership fees for the Smithfield Recreation and Aquatics Center (SRAC) plus daily admission fees, program fees, and facility rental fees for residents and non-residents.
4. Permits and Licenses: Revenue from zoning permits, building permits, fire safety inspections, animal licenses, and various business permits required to operate within the Town.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The Town of Smithfield delivers municipal government services to residents and businesses within its incorporated city limits, including public utilities (water and sewer), parks and recreation programming (anchored by the joint-venture SRAC facility), planning/zoning/permitting, public safety (police and fire), code enforcement, and administrative services (finance, human resources). Services are funded through property taxes, utility fees, recreation memberships, and permit/license fees.

Product overview

The Town of Smithfield, NC provides municipal government services and community facilities. The primary products and services include government administrative services (planning, permitting, code enforcement, public utilities, finance, human resources), public safety (police and fire departments), and Parks & Recreation facilities and programs. The Smithfield Recreation and Aquatics Center (SRAC) is a 71,000 square-foot joint-use facility between the town and Smithfield-Selma High School, offering aquatic programs, fitness facilities, gymnasiums, and community spaces. The Parks & Recreation Department operates community parks, athletic programs for youth and adults, summer camps, senior activities, and special events throughout the year.

Differentiator

Problem solved

Functional benefit

Brands

• Smithfield Recreation and Aquatics Center (SRAC): Joint venture recreational facility between Town of Smithfield and Smithfield-Selma High School offering indoor recreation and aquatics programs including pool, gymnasium, fitness room, and community programs.

Products and services

• Smithfield Recreation and Aquatics Center (SRAC)
• Parks & Recreation Programs
• Planning & Development Services
• Public Utilities
• Citizenserve Portal

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• TigerShark AquaticscoreStrategic or Co-development Partner · 14 March 2024SRAC partnership with local family-owned TigerShark Aquatics to provide comprehensive aquatic programming including Parent & Child swimming classes, Private/Semi-Private/Group swim lessons, Competitive Stroke Clinics, and Summer Swim Team.
• Smithfield-Selma High School (Johnston County Schools)flagshipStrategic or Co-development Partner · 1 January 2009Joint venture partnership between Town of Smithfield and Smithfield-Selma High School for the 71,000 square foot Smithfield Recreation and Aquatics Center (SRAC). Partnership established in 2001 with facility opening in 2009. School has priority gym access during school hours (7am-5:30pm) and pool access during swim season (Oct 30-Feb 14).
• University of Mount OliveminorStrategic or Co-development PartnerTrojan Alliance Partnership (TAP) offering Town employees: waived application/confirmation fees, 10% scholarship for seated/online classes, and 30% scholarship for those enrolled in 12+ undergraduate or 9+ graduate credit hours per semester.
• Local Government Federal Credit Union (LGFCU)minorOthersAll Town employees are eligible to join LGFCU. Minimum to open savings account is $25. The credit union provides competitive interest rates and loan products for employees.
• Kids in Parks ProgramminorOthersSRAC participates in the Kids in Parks TRACK Trails program offering over 50 trails across five states. Program provides self-guided hiking and disc golf adventures with prizes for children who track their activities.
• Triangle East Chamber of CommerceminorChannel Partner/ Reseller/ DistributorRegional economic development partnership for business support and development services in the Triangle East region.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/SmithfieldNews
• Facebookfacebook.com/townofsmithfieldnc
• Instagraminstagram.com/townofsmithfieldnc
• LinkedInlinkedin.com/company/townofsmithfieldnc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Smithfield, NC