soltek

What soltek does

Soltek LLC is a privately held managed IT services provider (MSP) founded in 2019 and headquartered in Austin, Texas. The company delivers outsourced IT support to small and medium-sized businesses across the Texas market, spanning verticals such as healthcare, legal, manufacturing, retail, accounting, engineering/architecture, and nonprofits. Its core offering is a subscription-based managed IT practice that bundles proactive maintenance, 24/7 helpdesk support, remote monitoring, vendor management, and IT consulting into recurring monthly contracts.

The company's technology stack is built on third-party vendor partnerships rather than proprietary platforms. Soltek is a Microsoft Partner integrating Office 365, SharePoint, Azure, and Hyper-V; a Dell reseller for hardware; and a Sophos and Cisco partner for security, including Unified Threat Management (UTM) firewalls. Cloud services include hosted servers, hosted desktops, and cloud backup on Azure, with business continuity and disaster recovery delivered via a 3-2-1 backup methodology. Soltek has added an AI Guidance service line that consults on Microsoft Copilot, ChatGPT, and AI voice solutions, though no proprietary AI models are developed.

Soltek operates a sales-led, direct-to-SMB go-to-market with phone outreach and free network security audits as lead-generation entry points. Revenue is generated primarily through monthly recurring managed service subscriptions, supplemented by hardware resale and project-based professional services. The company is bootstrapped, founder-owned, and led by Sylvester Oliver, with 24 employees and no disclosed institutional funding.

Name

soltek

Legal name

Soltek LLC

Website

https://soltek.io

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Soltek is a bootstrapped, founder-led managed IT services provider in Austin, Texas, delivering subscription-based IT support, security, cloud, and AI advisory services to small and medium-sized businesses across the state since 2019.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC)

akta.pro secondary industries

Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Fault & Performance Monitoring (SNMP/Telemetry/APM for Networks) (HDAFAMAA)

Keywords

• Managed IT services
• Network security solutions
• Cloud computing services
• IT help desk support
• Business continuity services

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring subscription services providing proactive IT maintenance, technical support, network monitoring, and security management for small and medium-sized businesses. Services include help desk support, remote monitoring, vendor management, and IT consulting.
2. Security Services: Network security solutions including Unified Threat Management, firewalls, antivirus, spam blocking, and content filtering. Sold as part of managed services package or standalone security offerings.
3. Cloud Computing Services: Cloud solutions including hosted servers, hosted desktops, cloud backup, file sharing, and Microsoft Azure implementation. Can be standalone services or integrated with managed IT packages.
4. Hardware Sales and Services: Hardware procurement, computer repair, cabling, wireless services, and server migration. Official Dell dealer offering hardware sales alongside installation and support services.
5. Professional Services: IT consulting, AI guidance, SharePoint implementation, Office 365 deployment, and technology strategy services provided on a consulting basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Soltek provides managed IT services to small and medium-sized businesses in Texas, including 24/7 technical helpdesk support, proactive remote network monitoring, cybersecurity (firewalls, antivirus, content filtering via Sophos UTM and Cisco-certified solutions), cloud computing (hosted servers, hosted desktops, cloud backup, Microsoft Azure), data backup and disaster recovery, hardware procurement and repair (as an official Dell dealer), software implementation support (Office 365, Google Workspace, SharePoint), and AI integration guidance. Services are delivered primarily under monthly recurring managed service contracts with quote-based pricing.

Product overview

Soltek is a managed IT services provider offering a comprehensive portfolio of technology solutions for small and medium-sized businesses. The company operates as a single unified offering with multiple service pillars including Managed IT Services, Security Services, Cloud IT Solutions, Data Services, Hardware Services, Software Services, and AI Guidance. The core Managed IT Services platform provides proactive maintenance and technical support, which is enhanced by specialized Security Services (featuring Sophos UTM solutions and Cisco-certified security), Cloud IT Solutions (including Microsoft Azure hosted infrastructure), Data Services (business continuity and disaster recovery), and AI Guidance services. Hardware and Software Services round out the portfolio with procurement, repair, and implementation support for Microsoft Office 365, Google Workspace, and Microsoft SharePoint.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT department services for small and medium-sized businesses, including proactive maintenance, technical helpdesk support, IT consulting, vendor management, remote monitoring, and 24/7 help desk support. Sold as monthly recurring managed service contracts.
• Security Services Network and physical security solutions including Sophos UTM devices, firewalls, antivirus, spam blocking, content filtering, Cisco-certified solutions, business security, and asset tracking. Sold as part of managed service packages or as standalone security offerings.
• Cloud IT Solutions Cloud computing services including hosted servers, hosted desktops, cloud backup and file sharing, and Microsoft Azure infrastructure solutions for businesses of any size.
• Data Services Business continuity and disaster recovery services including backup, disaster recovery as a service (DRaaS), and data protection following the 3-2-1 backup rule methodology.
• Hardware Services Hardware procurement and support including computer repair, cabling and wiring, wireless services, high-speed internet consulting, Dell hardware sales as an official Dell dealer, office relocation, and server migration services.
• Software Services Software implementation and support including Microsoft Office 365, Google Workspace, Microsoft SharePoint configuration, and Microsoft Partner Network services.
• AI Guidance Artificial intelligence consulting and implementation services helping businesses integrate AI tools such as Microsoft Copilot, ChatGPT, and other generative AI solutions for automation and productivity enhancement.

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology integration partner providing Microsoft solutions including Office 365, SharePoint, Microsoft Azure, Hyper-V, and Microsoft Partner Network membership. Microsoft solutions are a core part of their service offerings.
• DellcoreChannel Partner/ Reseller/ DistributorOfficial Dell dealer and reseller providing Dell hardware including laptops, desktops, and servers to clients. Hardware procurement and sales are part of their service offerings.
• SOPHOScoreTechnology or IntegrationSecurity technology partner providing SOPHOS Security Solutions as part of their security services portfolio. SOPHOS products are integrated into their network security offerings.
• CiscocoreTechnology or IntegrationSecurity technology partner offering Cisco-Certified Solutions as part of their network security services. Cisco security products are integrated into their security service offerings.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Computex Technology Solutions: Houston-based managed IT services provider focused on SMB and mid-market customers across Texas. Overlaps with Soltek on managed services, cloud, and security for the same regional SMB market.
• NetGain Technology: Austin, Texas-area managed IT services and cybersecurity firm serving SMB and mid-market clients. Comparable in scale, geography, and core managed services / security bundle.
• Dataprise: National managed IT services and cybersecurity provider with a strong SMB/mid-market practice. Comparable service portfolio (managed IT, security, cloud, help desk) though operating at significantly larger scale and footprint than Soltek.
• Centre Technologies: Houston, Texas-based managed IT services and cybersecurity provider serving SMB and mid-market clients across Texas. Closely comparable to Soltek in geography, customer segment (SMB), and service portfolio (managed IT, security, cloud).
• Layer 3 IT: Austin, Texas-based managed IT services provider offering help desk, network management, cloud, and security services to SMBs in Central Texas. Direct local competitor with nearly identical service mix and customer target.

Broad incumbents

• Kyndryl: Global managed infrastructure services spin-off of IBM. Overlaps broadly with Soltek's managed IT, network, and infrastructure management offerings, though serving much larger enterprise customers globally.
• Logically: Larger managed IT and cybersecurity services provider serving SMB through enterprise. Comparable core offering (managed IT, security, cloud) but with significantly broader geographic footprint and deeper security specialization.
• Coretelligent: Established managed IT and cloud services provider serving mid-market and enterprise. Overlaps with Soltek's managed services, cloud, and security capabilities but at larger scale and with more regulated-industry focus.

Others

• Freshservice (Freshworks): Cloud-based IT service management (ITSM) and help desk platform. Soltek explicitly uses Freshservice as its client-facing help desk portal, making Freshworks a key enabling vendor in Soltek's service delivery stack.

Regional players

• NexGen Networks: Texas-based managed IT and network services provider. Comparable managed services and SMB/mid-market focus, but serving broader Texas geography with a different operational footprint than Soltek's Austin-centric base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/soltekllc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about soltek