Hotel Sonesta Cartagena

Name

Hotel Sonesta Cartagena

Legal name

SONESTA CARTAGENA

Website

https://sonestacartagena.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Hotel Sonesta Cartagena is a 4-star beachfront hotel in Cartagena, Colombia, offering 152 rooms, two restaurants, three pools, and event facilities. Operated by GHL Hoteles under the Sonesta brand, it serves leisure travelers, corporate groups, families, and couples visiting the Caribbean coast.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Coastal Full-Service Hotels (THAGAAAI)

Keywords

• Beachfront hotel accommodation
• Corporate event venues
• Hotel restaurant dining
• Caribbean resort lodging
• Airport transfer service

Headquarters

HQ city

Cartagena

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Accommodation Services: Room rental revenue from 152 guest rooms including Standard King, Standard Twin, Superior rooms, and Junior Suite. All rates include buffet breakfast at Palenke restaurant.
2. Food and Beverage: On-site restaurant revenue from Palenke (Caribbean Colombian cuisine) and ENSO (Japanese cuisine) restaurants. Lunch boxes available on request.
3. Events and Conferences: Event spaces and meeting rooms for corporate events, social gatherings, and celebrations including Christmas, New Year's Eve, and seasonal events.
4. Airport Transfer Service: Private airport transfer service at 40,000 COP for up to 3 persons for arrivals, and 25,000 COP for hotel-to-airport departures.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Hotel Sonesta Cartagena operates a 4-star beachfront hotel with 152 rooms in the northern zone of Cartagena de Indias, Colombia. Core services include overnight accommodation (Standard, Superior, Junior Suite categories with buffet breakfast included), on-site food and beverage at two restaurants (Palenke for Caribbean Colombian cuisine and ENSO for Japanese), event and meeting spaces for corporate and social gatherings, three outdoor swimming pools, gym, tennis court, and airport transfer service.

Product overview

Sonesta Hotel Cartagena is a 4-star luxury hotel operated by GHL Hoteles, located in the northern zone of Cartagena, Colombia. The property offers 152 guest rooms with views to the Ciénaga de la Virgen or Caribbean Sea, three swimming pools, a gym, tennis court, and complimentary WiFi. The hotel features two distinct dining venues: Restaurante Palenke, specializing in Caribbean Colombian gastronomy with buffet and à la carte options, and Restaurante ENSO, offering Japanese cuisine. Guests can participate in the Travelpass loyalty program for rewards and exclusive benefits. The hotel also provides event spaces, business center facilities, and airport transfer services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodation - 152 Rooms

Quantifiable outcome

• 469 travelers rated the hotel as 'Excellent' on TripAdvisor
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• GHL HotelescoreChannel Partner/ Reseller/ DistributorHotel is operated under the GHL Hoteles (Holding Hotelera GHL S.A.S) hotel chain. Parent company provides booking infrastructure, loyalty programs (GHL Plus), centralized marketing, and operational support. NIT: 901580112. Headquarters: Calle 72 # 6-30, Bogotá, Colombia.
• Sonesta Travel PasscoreGTM or Marketing PartnerMulti-property loyalty program across Sonesta hotel chain offering free nights, best member rates, and tier multiplier bonuses. Qualification by nights stayed or points earned annually.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Hotel Las Américas Casa de Playa: Beachfront resort in Cartagena with multiple pools, restaurants, and conference facilities targeting leisure and corporate groups. Direct competitor for the same beachfront full-service traveler segments.
• Sofitel Cartagena La Santa Teresa: Luxury boutique hotel in Cartagena's walled historic center competing for upscale leisure and corporate demand. Comparable in service quality and amenities though differentiated by historic-center location versus beachfront positioning.
• Hilton Cartagena: Large convention-oriented beachfront resort in Cartagena with 458 rooms, multiple pools, restaurants, and significant event/conference facilities. A close competitor for group and corporate bookings in the same destination.
• Hyatt Regency Cartagena: Upscale beachfront hotel in Cartagena with extensive meeting/event facilities, multiple restaurants, and pools. Competes for the same leisure, corporate, and group segments with comparable room count and full-service amenities.
• Estelar Cartagena de Indias Hotel & Convention Center: Full-service beachfront hotel and convention center in Cartagena targeting both leisure and business travelers with similar room inventory and event capabilities. Direct competitor for the corporate and convention segment.
• Hotel Almirante Cartagena: Full-service hotel in Cartagena with beach access, multiple pools, restaurants, and convention facilities. Targets the same leisure, family, and corporate group segments as Sonesta Cartagena.
• Hotel InterContinental Cartagena: Full-service beachfront 5-star hotel in Cartagena's Bocagrande district, serving leisure and corporate travelers with similar amenities including pools, F&B outlets, and event spaces. Directly comparable in product offering, target customer base, and Caribbean beachfront positioning.
• Cartagena Plaza Hotel: Established beachfront hotel in Cartagena's Bocagrande area with pool, restaurants, and event facilities serving similar leisure and corporate traveler segments.

Broad incumbents

• GHL Hoteles (other properties): The parent Colombian hotel chain operates multiple properties across Latin America sharing the same loyalty programs, booking infrastructure, and operating standards. Sister properties provide the most operationally comparable benchmark within the same corporate family.
• Sonesta Beach Resort (other Sonesta properties): Other Sonesta-branded hotels in Latin America and the Caribbean share the Sonesta Travel Pass loyalty ecosystem and brand standards. Comparable in service tier and target market positioning even if in different geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hotel-sonesta-cartagena

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel Sonesta Cartagena