Seniors on Site

What Seniors on Site does

Seniors on Site is a privately-held, Ottawa-based non-medical home care agency founded in 2008 by individuals motivated by personal family caregiving experiences. The company delivers an integrated portfolio of in-home services — Personal Support (PSW) and Companion Care, specialized Alzheimer's and Dementia Care with cognitive stimulation programming, Home Support and Cleaning, Transportation and Accompaniment, Handyman services, Gardening and Yard Work, and Overnight/24-Hour Care — to seniors, young families, busy professionals, and new mothers across the greater Ottawa area. Care is delivered by screened caregivers aged 50 and over, leveraging what the company describes as a 'younger seniors helping older seniors' model intended to foster relatability and continuity of care.

The business operates on a direct-to-consumer, quote-based professional services model with pay-as-you-go billing and no publicly disclosed pricing tiers. A free in-home consultation serves as the primary demand-generation and conversion tool. Distribution is entirely domestic and locally executed: services are delivered in clients' homes, retirement residences, or long-term care facilities, with initial contact via phone (613-422-7676), email ([email protected]), or a Shopify-powered website. Revenue is supplemented through channel partnerships — notably approved provider status with Veterans Affairs Canada and a referral relationship with the Champlain Community Care Access Centre (CCAC) — that grant access to funded client pools and tax-relief pathways. Marketing relies on a community-led GTM leveraging Ottawa community resource centres and healthcare providers as referral sources, complemented by a blog, Facebook page, email newsletter, and earned-media coverage including a CTV Ottawa Morning Live feature.

The technology footprint is minimal and non-proprietary: Shopify for the web storefront, standard business communication tools, and no mobile app, public API, or disclosed AI/ML capabilities. The company holds an A+ Better Business Bureau rating and has been continuously operating for 17+ years. Headcount of approximately 11 reflects internal/coordinating staff; the broader caregiver workforce is engaged on a contracted or part-time basis to serve clients. Ownership is founder-controlled with no disclosed institutional investment, M&A activity, or parent company.

Name

Seniors on Site

Legal name

Seniors On Site

Website

https://sosonsite.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Seniors on Site is an Ottawa-based, privately-held non-medical home care agency founded in 2008 that delivers companion care, personal support, dementia care, transportation, and home maintenance services to seniors, young families, and busy professionals across the greater Ottawa area using screened caregivers aged 50 and over.

Ownership category

akta.pro rank

Product category

Non-Medical Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

Keywords

• Non-medical home care
• Senior care services
• Companion care
• Dementia care support
• In-home caregiver services

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home Care Services: Seniors on Site generates revenue through providing non-medical home care services including companion care, personal support (PSW), home support, transportation, and specialized dementia care. Services are charged at hourly/daily rates based on service type and duration. The company offers competitive, affordable rates and can assist clients in accessing alternative funding sources such as insurance, Veterans Affairs benefits, and tax relief.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Seniors on Site is a non-medical home care agency based in Ottawa, Canada, founded in 2008. The company recruits and dispatches caregivers aged 50 and older to provide in-home personal care, companion care, dementia support, household maintenance, transportation, and handyman services to seniors, young families, and busy professionals across the Ottawa region.

Product overview

Seniors on Site is a non-medical home care agency offering a coordinated portfolio of in-home care services for seniors, young families, and busy professionals in the Ottawa area. The service portfolio centers on Personal Support (PSW) & Companion Care as the primary offering, supplemented by specialized Alzheimer's and Dementia Care with cognitive stimulation programming, Home Support & Cleaning Services, Transportation & Accompaniment Services, Handyman Services, Gardening & Yard Work, and Overnight/24-Hour Care. The company also operates a dedicated Veterans Care Program for approved Veterans Affairs Canada participants. All services are delivered by screened caregivers aged 50 and over, combining non-medical support with companionship to enable independent living at home, in retirement residences, or long-term care facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Support (PSW) and Companion Care

Quantifiable outcome

• Caregivers aged 50 and over with life experience and compassion
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Veterans Affairs CanadacoreChannel Partner/ Reseller/ DistributorSeniors on Site is an approved Veterans Affairs Canada Provider, allowing Veterans and their loved ones to access benefits that can save on home care services. The company can provide in-home care for approved participants in VA programs.
• Champlain Community Care Access Centre (CCAC)coreChannel Partner/ Reseller/ DistributorClients receiving provision of care from CCAC are entitled to save HST on Seniors on Site services. CCAC is a healthcare access point that connects patients with home care services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• We Care Home Health Services: Canadian home health services provider offering personal support, homemaking, nursing, and companionship. Operates nationally with a directly overlapping service mix.
• Bayshore Home Health: One of Canada's largest home and community health care providers offering personal support, companionship, dementia care, and nursing services. Directly comparable service mix and Canadian footprint, but operates at much larger national scale.
• ParaMed: Canadian home health care provider (part of Extendicare) delivering personal support, nursing, and home support services. Directly comparable in-home non-medical and medical service mix.
• Comfort Keepers: Franchise-based provider of in-home care including personal care, companionship, dementia care, and transportation for seniors. Offers a directly overlapping service model to Seniors on Site and competes in many Canadian markets.
• Home Instead Senior Care: Large international franchise network offering non-medical companion and personal care for seniors in homes. Operates in Ottawa and across Canada with a directly comparable service portfolio (companionship, personal care, dementia care, transportation).
• Retire-At-Home Services: Canadian in-home senior care provider offering personal care, housekeeping, meal preparation, and companionship. Directly comparable service model with a similar scale and community-based positioning.
• Right at Home Canada: Franchise network offering in-home senior care including personal care, companionship, dementia support, and transportation. Directly comparable service portfolio and Canadian presence.

Broad incumbents

• CBI Health Group: Canadian healthcare services provider offering home health, rehabilitation, and personal care. Overlaps in senior home care services but as part of a broader clinical services portfolio.
• SE Health (Saint Elizabeth Health Care): Large national Canadian non-profit home and community health care provider. Overlaps in personal support and dementia care but operates across a much broader continuum including nursing and public-sector contracts.
• Victorian Order of Nurses (VON) Canada: National non-profit home and community care provider. Overlaps in personal support and homemaking services for seniors but is significantly larger and offers a broader medical and social services portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SeniorsOnSite
• LinkedInlinkedin.com/company/seniors-on-site

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seniors on Site