Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie

What Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie does

Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie (Specialized Support Center for Victims of Domestic Violence) is a municipal public institution (jednostka budżetowa) headquartered at ul. Okrzei 39, Gorzów Wielkopolski, Poland, operating 24/7 under the administrative authority and budget of the City of Gorzów Wielkopolski (Miasto Gorzów Wielkopolski). The center provides free-of-charge support services to individuals experiencing domestic violence across the Lubusz Voivodeship, including psychological, pedagogical, social, and legal counseling; temporary shelter accommodation for up to 3 months with kitchen, bathroom, and common-room access; crisis intervention; child psychological support and sociotherapeutic services; and monthly Support Group meetings (Grupa Wsparcia) with concurrent childcare. It also delivers government-commissioned Correctional-Educational and In-Depth Psychological-Therapeutic Programs for perpetrators of domestic violence, targeting up to 60 and 10 participants per edition respectively.

The center's core service architecture rests on the statutory 'Niebieskie Karty' (Blue Card) procedure, a legally mandated multi-institutional response framework that routes domestic violence cases through an interdisciplinary team including police (Komenda Wojewódzka Policji, Wydział Prewencji), the Family and Juvenile Court (III Wydział Rodzinny i Nieletnich), the District Prosecutor's Office (Prokuratura Okręgowa), municipal social services (Gorzowskie Centrum Pomocy Rodzinie), healthcare providers, and schools. The technology stack is minimal: a WordPress-hosted public website (sow.com.pl) provides educational content, a 27-question anonymous self-diagnosis questionnaire (based on the national 'Niebieska Linia' methodology), a contact form, and event listings; the only social media presence is a Facebook page used for psychoeducation and support group announcements.

The business model is entirely government-funded with no commercial revenue streams. The center is a budgetary unit of the City of Gorzów Wielkopolski, which acts as both regulator and sole funder, commissioning all programs including the perpetrator-focused interventions. There is no pricing model, no fees charged to clients, and no alternative revenue sources disclosed. Operations are supported by 14 staff under the leadership of director Mariola Ziółkowska, with psychologist Aleksandra Lewicka leading the Support Group program. Customer acquisition is driven entirely by institutional referral (Blue Card procedure, courts, police) and community outreach (educational content, conferences, public events such as the XVIII Women's Conference and the Week of Assistance to Crime Victims). The center is a non-commercial, mission-driven public welfare institution whose financial trajectory is tied directly to municipal budget decisions rather than market dynamics.

Name

Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie

Legal name

Miasto Gorzów Wielkopolski Specjalistyczny Ośrodek Wsparcia dla osób doznających przemocy domowej

Website

https://sow.com.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie is a municipal public institution in Gorzów Wielkopolski, Poland, providing free 24/7 counseling, shelter, crisis intervention, and support group services to domestic violence victims, and government-commissioned correction programs for perpetrators, funded entirely by the City of Gorzów Wielkopolski.

Ownership category

akta.pro rank

Product category

Domestic Violence Support Services

NAICS

Social Assistance (624), Child and Youth Services (62411), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Domestic violence support
• Victim counseling services
• Crisis intervention shelter
• Social welfare services
• Perpetrator rehabilitation programs

Headquarters

HQ city

Gorzów Wielkopolski

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Government Funding: The center is a public institution funded by the City of Gorzów Wielkopolski. All services are provided free of charge to victims of domestic violence. Funding covers operational costs, staff salaries, shelter operations, and contracted therapeutic programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The center provides free, 24/7 comprehensive assistance to individuals experiencing domestic violence in Gorzów Wielkopolski and surrounding areas. Services include psychological, pedagogical, social, and legal counseling; emergency shelter accommodation for up to three months with kitchen, bathroom, and common-room facilities; monthly Support Group meetings with childcare; crisis intervention; child protection and sociotherapeutic services; and statutory correctional-educational and psychological-therapeutic programs for perpetrators of domestic violence. The center also coordinates the 'Niebieskie Karty' (Blue Card) interdisciplinary procedure with courts, police, healthcare, and social services.

Product overview

The organization offers a multi-channel service portfolio centered on a core shelter and counseling program for domestic violence victims, supplemented by a structured Support Group program, an online self-assessment questionnaire, and the "Niebieskie Karty" (Blue Card) procedure for formal violence reporting. Services include free psychological, pedagogical, social, and legal counseling; crisis accommodation for up to 3 months; child-specific support; and correptive-educational programs for perpetrators. The portfolio is delivered through a WordPress-based public website, in-person facility visits, and partner institutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Free Assistance for Domestic Violence Victims (Bezpłatna Pomoc dla Ofiar Przemocy w Rodzinie) A free, comprehensive shelter and counseling program for domestic violence victims in Gorzów Wielkopolski, offering psychological, pedagogical, social, and legal assistance with up to three months of accommodation in a facility with kitchen, bathrooms, common rooms, and childcare support.
• Support Group (Grupa Wsparcia) Monthly peer-support meetings for domestic violence survivors led by a center psychologist, aimed at overcoming helplessness, sharing emotional support, exchanging coping strategies, and strengthening protective actions. Childcare is provided during sessions.
• Correctional-Educational Program for Perpetrators of Domestic Violence (Program Korekcyjno-Edukacyjny dla Sprawców Przemocy) A government-mandated behavioral correction program for persons using domestic violence, conducted as 60 hours of group sessions plus individual consultations, based on the Duluth Model or similar frameworks, targeting up to 60 participants per edition.
• In-Depth Psychological-Therapeutic Program for Perpetrators (Pogłębiony Program Psychologiczno-Terapeutyczny) An extended psychological-therapeutic intervention for domestic violence perpetrators who have completed the basic correctional-educational program, involving 30 hours of group sessions and individual consultations, targeting up to 10 participants per edition.

Quantifiable outcome

• Shelter provided for up to 3 months per resident
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Miasto Gorzów Wielkopolski (City of Gorzów Wielkopolski)coreOthersThe center is a municipal institution under the administrative authority of the City of Gorzów Wielkopolski (ul. Sikorskiego 4, 66-400 Gorzów Wlkp.). The city is the primary funder, commissioning the center to provide domestic violence support services. The city awards contracts for correction-education and psychological-therapeutic programs for perpetrators of domestic violence.
• Szkoła Wyższa Psychologii Społecznej w Poznaniu (SWPS)minorStrategic or Co-development PartnerCollaboration involves knowledge exchange on domestic violence. A psychologist from the center shared expertise with 5th-year psychology students at SWPS Poznań. Representatives from SWPS and the Provincial Police Department (Wydział Prewencji KWP) visited the center to discuss potential cooperation. Also involves nadkomisarz Justyna Ławreszuk from SWPS and the Wydział Prewencji.
• Gorzowskie Centrum Pomocy Rodzinie (GCPR)coreStrategic or Co-development PartnerReferral and cooperation partner in the network of institutions supporting domestic violence victims in Gorzów Wielkopolski. Located at ul. Walczaka 42.
• Ośrodek Interwencji Kryzysowej w Gorzowie Wlkp.coreStrategic or Co-development PartnerCooperation partner in crisis intervention for domestic violence victims in Gorzów Wielkopolski.
• Komenda Wojewódzka Policji w Gorzowie WielkopolskimcoreStrategic or Co-development PartnerRegular cooperation with police (Wydział Prewencji) who participate as guest speakers in Support Group meetings, providing education on domestic violence procedures and the 'Niebieskie Karty' procedure. Police officers including asp. szt. Agata and nadkomisarz Justyna Ławreszuk have participated in center events.
• Sąd Rejonowy w Gorzowie Wlkp. — III Wydział Rodzinny i NieletnichcoreStrategic or Co-development PartnerThe Family and Juvenile Court participates as guest speaker at Support Group meetings. Topics covered include 'Hearing of minors in custody cases' (Wysłuchanie nieletnich w sprawach opiekuńczych).
• Ogólnopolskie Pogotowie dla Ofiar Przemocy w Rodzinie 'Niebieska Linia'coreStrategic or Co-development PartnerNational hotline for domestic violence victims (www.niebieskalinia.pl). The center uses the 'Niebieska Linia' questionnaire as the basis for its 27-question self-diagnosis tool.
• Prokuratura Okręgowa w Gorzowie Wlkp.coreStrategic or Co-development PartnerCooperation partner in the 'Niebieskie Karty' procedure and broader domestic violence response network in the region.
• Rossmann (via employees)minorGTM or Marketing PartnerRossmann company employees organized a children's carnival at the center, donating toys and equipment to the center's playroom. This was a community outreach and social responsibility initiative.
• Kancelaria Adwokacka (Tomasz Burakowski, Krzysztof Nowysz)minorImplementation/ SI/ Consulting PartnerLawyers from the adwokaci-zmickiewicza.pl law firm participated as guest speakers at a Support Group meeting, sharing expertise in family, criminal, and commercial law.
• Fundacja Dajemy Dzieciom Siłę (FDDS)minorStrategic or Co-development PartnerNational foundation (formerly Fundacja Dzieci Niczyje) providing child protection services. Listed as a partner resource on the center's Links page.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Caritas Polska: Polish Catholic charity operating shelters, counseling, and social services nationwide including for DV victims. Comparable in mission and service breadth but operates as a faith-based NGO with national scale rather than a specialized municipal unit.
• Powiatowe Centrum Pomocy Rodzinie (generic PCPR): County-level family assistance centers that coordinate social services including DV response at the powiat (county) level. Operate under the same statutory framework as SOW but cover broader social assistance mandates beyond DV specialization.
• Miejski Ośrodek Pomocy Rodzinie (generic municipal MOPS): Network of municipal social welfare centers across Polish cities providing broader family and social assistance. The MOPS in Gorzów Wielkopolski is the parent municipal body that oversees social services in the region, of which SOW is a specialized unit.

Direct peers

• Centrum Praw Kobiet: Leading Polish NGO operating women's rights centers and DV shelters across multiple cities. Comparable service portfolio (legal, psychological, shelter) to SOW and serves similar victim populations; differs in being NGO-funded rather than municipally operated.
• Gorzowskie Centrum Pomocy Rodzinie (GCPR): Municipal family support center in Gorzów Wielkopolski operating in the same city as SOW and serving overlapping DV and at-risk family populations. Documented core referral partner in the 'Niebieskie Karty' procedure, making it the most geographically proximate peer.
• Fundacja La Strada: Polish foundation combating human trafficking and supporting victims of violence and exploitation. Overlaps with SOW in providing crisis intervention, shelter, and counseling services to vulnerable women, though with a trafficking-specific mandate.
• Ośrodek Interwencji Kryzysowej w Gorzowie Wlkp. Municipal crisis intervention center in Gorzów Wielkopolski providing crisis counseling and intervention services to DV victims and other at-risk individuals. Direct cooperation partner of SOW in the regional domestic violence response network.
• Fundacja Dajemy Dzieciom Siłę (FDDS): National child protection NGO providing counseling, education, and intervention for children at risk of abuse. Listed as a partner resource on the SOW center's links page and serves overlapping at-risk child populations, including children of DV victims.
• Ogólnopolskie Pogotowie dla Ofiar Przemocy w Rodzinie "Niebieska Linia": National DV helpline and resource network operating under the same statutory mandate. Listed as a core partner of the SOW center and the source of its 27-question self-assessment methodology, making it the closest direct peer in Poland's domestic violence response ecosystem.

Others

• Fundacja Centrum Edukacji Obywatelskiej (CEO): Polish foundation running educational and civic programs including violence prevention curricula in schools. Tangentially related through the prevention/awareness side of DV response, where SOW also engages via psychoeducation content and school referrals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sow.gorzow
• LinkedInlinkedin.com/company/specjalistyczny-o%C5%9Brodek-wsparcia-dla-ofiar-przemocy-w-rodzinie

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Specjalistyczny Ośrodek Wsparcia dla Ofiar Przemocy w Rodzinie