Spitex Bantiger

What Spitex Bantiger does

Spitex Bantiger is a Swiss nonprofit home healthcare association (Verein) founded in 1994, operating from its headquarters in Ittigen with a secondary office in Bolligen in the Canton of Bern. It delivers KVG-mandated home healthcare services across three municipalities — Bolligen, Ittigen, and (since 2022) Worblaufen — to elderly, disabled, psychiatric, and post-acute patients who require nursing, treatment, or support to remain in their homes. The service portfolio spans basic care (Grundpflege), treatment care (Behandlungspflege), psychiatric and psychogeriatric nursing, wound treatment, palliative care, household assistance, daily meal delivery (via Tilia Stiftung), medical foot care, equipment lending (via Samariterverein Bolligen), and the income-tiered "Mir hei Zyt" social companionship program subsidized by the Robert & Rosa Pulfer-Stiftung. Care is available seven days a week from 07:30 to 22:00, with overnight telephone triage handled by Medphone and specialist services (children's Spitex, mobile oncology/palliative) provided through parent Spitex Bern and the MPD Bern-Aare consortium.

The underlying technology stack is modest: telephone-based coordination, an online patient registration portal (opanspitex.ch), and HIN-certified secure email. The organization is governed by an elected board led by President Katharina Ryser, with operational leadership under Geschäftsleiter Jörg Stähelin, and includes dedicated department heads for nursing (Manuela Aeschlimann, Marlies Felder), psychiatry (Sabrina Wetter), planning (Deborah Blaser), and a developing FAGE apprenticeship pipeline. Multilingual coverage (13 languages) and community presence through events such as Ittiger Märit support patient acquisition.

The revenue model is hybrid: KVG-mandatory services (basic and treatment care) form the core revenue stream via regulated health insurance reimbursement, supplemented by supplementary insurance and out-of-pocket payments for non-covered services. The association's nonprofit status is reinforced by membership fees (CHF 30 single, CHF 50 couple/family) and donations that fund non-reimbursed services and training. The go-to-market is direct-to-consumer, combining community presence, physician and hospital referrals, an owned website with service descriptions and news, and the Spitex-Aktuell newsletter. Customer concentration is structurally low because demand is fragmented across the elderly population of the catchment area, though the cantonal supply mandate (Versorgungspflicht) effectively positions Spitex Bantiger as the default provider within its three municipalities.

Name

Spitex Bantiger

Legal name

Spitex Bantiger

Website

https://spitex-bantiger.ch

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Spitex Bantiger is a Swiss nonprofit association (Verein), founded in 1994, providing KVG-mandated home nursing, psychiatric, palliative, and household care to residents of Bolligen, Ittigen, and Worblaufen in Canton Bern, funded via health insurance reimbursement, membership fees, and donations.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)

akta.pro secondary industry

Continuous Home Care (Crisis Hospice) (HSABAFAB)

Keywords

• Home healthcare services
• Nursing care
• Home care assistance
• Meal delivery services
• Psychiatric home care

Headquarters

HQ city

Ittigen

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Health Insurance (KVG) Reimbursement: Core services including basic care and treatment are covered by mandatory Swiss health insurance (KVG/Krankenversicherungsgesetz). These KVG-mandatory services form the primary revenue stream.
2. Supplementary Insurance and Out-of-Pocket Payments: Some services such as household help may be partially covered by supplementary health insurance. Patients also pay out-of-pocket for certain services and co-payments.
3. Membership Fees and Donations: The organization operates as a registered association (Verein) with annual membership fees (Fr. 30 single, Fr. 50 couple/family) and accepts donations. These contributions support additional services and training beyond what is funded by insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Spitex Bantiger is a Swiss nonprofit home healthcare organization delivering nursing, psychiatric, wound, household, meal, and palliative care services directly to patients in their homes across the municipalities of Bolligen, Ittigen, and Worblaufen in Canton Bern. Services are covered primarily by Swiss mandatory health insurance (KVG) and supplemented by out-of-pocket payments, membership fees, and donations. The organization operates 7 days a week and coordinates with physicians, hospitals, and partner organizations.

Product overview

Spitex Bantiger operates as a unified home healthcare service organization offering a coordinated portfolio of nursing, household, and support services. The core offerings consist of basic care (Grundpflege), treatment care (Behandlungspflege), psychiatric/psychogeriatric care, wound treatment, palliative care, and household services. These are supplemented by meal delivery, the "Mir hei Zyt" social accompaniment program, foot care, and medical equipment distribution. All services are provided in clients' homes across Bolligen, Ittigen, and Worblaufen municipalities in Canton Bern, with care available 7 days a week from 07:00 to 22:00.

Differentiator

Problem solved

Functional benefit

Products and services

• Grundpflege (Basic Care) Basic nursing care including assistance with dressing, bathing, eating, mobility exercises, and elimination support for clients with acute or chronic illnesses, disabilities, or post-hospitalization needs.
• Behandlungspflege (Treatment Care) Medical treatment care including vital signs measurement, medication administration, wound dressings, blood glucose monitoring, diabetes care, injections, infusions, and catheter/stoma care.
• Psychiatrische und psychogeriatrische Pflege (Psychiatric and Psychogeriatric Care) Specialized home-based psychiatric nursing for clients with mental illness, dementia, or addiction, including social contact training, daily structure support, crisis intervention, and medication management.
• Wundbehandlung (Wound Treatment) Professional wound care using modern medical technology products for various wound types including leg ulcers, post-operative wounds, and diabetic wounds, coordinated with physicians.
• Hauswirtschaft (Household Services) Household assistance including daily/weekly cleaning, general home management, laundry and ironing, meal preparation, and shopping support for clients unable to perform these tasks independently.
• Mahlzeitendienst (Meal Delivery Service) Daily fresh meal delivery service including soup, main course with meat or meat substitute, salad, and dessert. Available 7 days a week for individuals unable to cook due to illness, accident, age, or pregnancy. Dietary needs and vegetarian options are accommodated.
• "Mir hei Zyt" (Social Accompaniment) Social companionship service for lonely and vulnerable individuals in Ittigen and Worblaufen, providing personal conversations, shared activities, and accompaniment to appointments. Financially supported by the Robert & Rosa Pulfer Foundation. Priced between CHF 12-36 per hour based on taxable income.
• Palliative Care End-of-life care, support, and companionship for terminally ill clients, including symptom management, specialist counseling, family support, and coordination with physicians, mobile oncology and palliative care services, social services, and volunteers.
• Fusspflege (Foot Care) Professional pedicure services provided at clients' homes, including cosmetic foot care by trained staff and medical diabetic foot care by qualified nursing personnel.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• Robert & Rosa Pulfer-Stiftung IttigenminorOthersFoundation that provides financial support for the 'Mir hei Zyt' social accompaniment service. The foundation subsidizes costs for qualifying patients, allowing services at reduced rates (Fr. 12-36/hour instead of full cost).
• MedphonecoreTechnology or IntegrationNight coverage partner providing telephone-based medical consultation and advice after Spitex Bantiger operating hours (22:00-07:30). Medphone staff can advise patients and arrange doctor or hospital referrals when needed.
• Tilia StiftungcoreChannel Partner/ Reseller/ DistributorTilia Mahlzeitendienst delivers fresh meals to Spitex Bantiger patients. A daily meal (soup, main course with meat or meat substitute, salad, dessert) is delivered at lunchtime 7 days per week.
• Spitex BerncoreStrategic or Co-development PartnerParent Spitex organization offering specialized services including children's Spitex (Kinderspitex) and palliative care (Mobiler Onkologie- & Palliativdienst).
• MPD Bern-Aare (Mobiler Palliativdienst)coreStrategic or Co-development PartnerMobile palliative care service established 2019 by six SPITEX organizations and five hospitals from Bern, Biel, Seeland, and Oberland Ost-Frutigland regions. Spitex Bantiger coordinates with MPD for palliative care patients.
• Samariterverein BolligenminorOthersSamariterverein Bolligen operates the Krankenmobilienmagazin (medical equipment lending) accessible to Spitex patients. Open Thursday 18:00-19:00.
• Silbernetz Schweiz (malreden)minorOthersFree telephone service 0800 890 890 for lonely elderly people offering conversation and support. 15 trained volunteers handle calls, providing companionship and referrals to appropriate services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Medphone AG: Swiss telemedicine provider offering 24/7 medical telephone advice and is the explicit night-coverage partner of Spitex Bantiger. Comparable Swiss-region home/remote care delivery model, though delivered telephonically rather than in-person.

Direct peers

• Home Instead Schweiz: Franchise operator of non-medical home care services for elderly clients across Switzerland. Directly comparable in targeting homebound seniors and offering companionship, household help, and personal care services similar to Spitex Bantiger's non-clinical offerings.
• Spitex Bern: The larger Spitex organization for the City of Bern, explicitly partnering with Spitex Bantiger for specialized services (Kinderspitex, mobile palliative care). Provides home nursing and care in the same Canton Bern market with overlapping service categories and a similar nonprofit Vereins structure.
• Senevita AG: Swiss operator of nursing homes, assisted living, and home care services (Senevita Casa). Comparable service model to Spitex Bantiger in residential and home-based elder care within Switzerland, though at substantially larger scale.

Broad incumbents

• Tertianum AG: One of Switzerland's largest private senior care groups operating residences, nursing homes, and care services nationally. Broad incumbent in the Swiss elder care space with overlapping capabilities but a residential rather than home-care focus.
• Domicil AG: Bern-based operator of nursing and care homes across the Canton. Operates in the same regional elder care ecosystem as Spitex Bantiger; while Domicil is primarily residential, both serve the same elderly population in the Bern area.

Others

• Spitex Schweiz: National industry association for Swiss Spitex organizations. Not a competitor but the umbrella body under which Spitex Bantiger operates; comparable in mission (home-based care) and structural model (Verein/nonprofit).
• Pro Senectute Kanton Bern: Cantonal branch of Switzerland's leading foundation for elderly support services, providing social accompaniment, household help, and counseling. Directly comparable to Spitex Bantiger's 'Mir hei Zyt' social companionship and household services in the same Bern region.
• Tilia Stiftung: Bern-based foundation providing meal delivery and elderly care services; explicitly partners with Spitex Bantiger for the Mahlzeitendienst. Thematically adjacent in elder care service delivery within the same region.
• Curaviva Schweiz: Swiss industry association representing inpatient and outpatient care institutions. Adjacent to Spitex Bantiger's segment — both address Swiss long-term care delivery, with Curaviva more focused on residential institutions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/spitex-bantiger

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spitex Bantiger