Spring Harbor Animal Hospital

What Spring Harbor Animal Hospital does

Spring Harbor Animal Hospital is a single-location, full-service companion animal veterinary hospital located at 5129 University Ave in Madison, Wisconsin, serving cats and dogs in Madison and surrounding communities since 1961. The practice is affiliated with VetCor, a veterinary practice management company headquartered in Norwell, MA, which owns and operates the hospital as part of its network. With five employees, the hospital delivers preventive and wellness exams, in-house laboratory diagnostics, digital radiology (including dental), soft tissue surgery, dental care, microchipping, nutrition counseling, health certificates, and emergency referrals to a 24-hour VCA specialty center. The hospital holds Fear Free, Cat Friendly (AAFP), and Low Stress Handling certifications, differentiating on stress-reduced handling for feline and anxious patients.

The business operates a professional services revenue model supplemented by pharmacy and retail product sales, with full payment required at time of service and financing offered through ScratchPay and CareCredit. Distribution is direct-to-consumer at the physical Madison location, with an additional online pharmacy storefront (springharboranimalhospital.ourvet.com) and a PetDesk mobile app supporting appointment booking, prescription refills, and client communication. Marketing relies on the practice's website, Google Business profile (4.7 stars), word-of-mouth referrals from long-tenured clients, and community content via a blog/news section. Customer segments are individual pet owners segmented horizontally into general owners, new pet owners, and senior pet households.

Name

Spring Harbor Animal Hospital

Legal name

Spring Harbor Animal Hospital

Website

https://springharboranimalhospital.com

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

1–10 employees

Short description

Spring Harbor Animal Hospital is a single-site, full-service veterinary hospital in Madison, Wisconsin, providing preventive care, surgery, dental, diagnostics, and pharmacy services for cats and dogs since 1961, operated under VetCor management.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary services
• Small animal care
• Pet wellness exams
• Veterinary diagnostics
• Pet surgical services

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Services: Core revenue from comprehensive veterinary care including wellness exams, preventive care, surgery, dental care, diagnostics, and emergency services for cats and dogs.
2. Pharmacy & Retail Products: In-house pet pharmacy stocked with parasite preventatives and prescription medications. Additional revenue from prescription diets and pet products. Online pharmacy available for convenient ordering.
3. Microchipping Services: Pet microchipping procedures for identification and safe return of lost pets.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Spring Harbor Animal Hospital is a full-service small-animal veterinary hospital in Madison, Wisconsin providing wellness and preventive care, diagnostics, surgery, dentistry, microchipping, nutrition, and end-of-life services for cats and dogs. The hospital also sells prescription medications and pet products through an in-house and online pharmacy, and accepts third-party financing to support client payments.

Product overview

Spring Harbor Animal Hospital is a full-service veterinary hospital in Madison, Wisconsin, providing care for cats and dogs since 1961. The practice operates a single-site, full-service model offering preventive and wellness exams (Cat & Dog Care), in-house laboratory diagnostics, digital radiology including digital dental radiology, surgical procedures (spay & neuter and advanced soft tissue surgery), and pet dental care (preventive cleanings, digital dental X-rays, and dental surgery). Additional clinical services include pet microchipping, pet health certificates for travel, and pet nutrition & weight management counseling. The hospital also operates an in-house pharmacy and an associated online pharmacy store (springharboranimalhospital.ourvet.com) for prescription medications and pet products. Emergency care is available during regular hours with referral to a 24-hour emergency hospital for after-hours needs. Financing options are offered through ScratchPay and CareCredit. The practice is accredited as Fear Free and Cat Friendly.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Preventive Care for Cats and Dogs Routine wellness examinations, vaccinations, parasite prevention, and preventive health planning for cats and dogs, delivered as part of the hospital's Fear Free certified approach. Targeted at pet owners seeking ongoing preventive care for their animals.
• Pet Diagnostic Services In-house diagnostic services including pet digital radiology, digital dental radiology, and laboratory testing to support medical workups for sick and injured pets. Targeted at pet owners whose pets require timely diagnostic evaluation.
• Veterinary Surgical Services General surgical procedures for cats and dogs, including spay and neuter procedures and advanced soft tissue surgery, performed at the hospital. Targeted at pet owners whose pets require elective or soft tissue surgical care.
• Pet Dental Care Comprehensive dental care for cats and dogs, including preventive cleanings, dental surgery, and digital dental radiology to assess oral health. Targeted at pet owners seeking routine and advanced dental care for their pets.
• Pet Microchipping Permanent identification via microchip implantation to improve the likelihood of reuniting lost pets with their owners. Targeted at pet owners seeking permanent identification for cats and dogs.
• Pet Health Certificates Issuance of health certificates for cats and dogs for travel or transport purposes. Targeted at pet owners who need documented health status for their animals.
• Pet Nutrition & Weight Management Veterinary nutrition counseling and weight management programs for cats and dogs, typically delivered alongside wellness exams. Targeted at pet owners seeking dietary guidance for healthy or overweight pets.
• Emergency Pet Care Urgent and emergency veterinary care for cats and dogs during the hospital's regular office hours, for pet owners needing same-day assessment of acute illness or injury.
• Puppy & Kitten Care Pediatric care program for puppies and kittens covering initial examinations, vaccinations, deworming, and guidance for new pet owners. Targeted at owners of young cats and dogs.
• Senior Pet Care Care programs designed for senior cats and dogs, focused on early detection of age-related conditions, ongoing monitoring, and quality-of-life support. Targeted at owners of older pets.
• End of Life Pet Care End-of-life veterinary care for cats and dogs, including hospice support and euthanasia services. Targeted at pet owners navigating the final stages of their pet's life.
• Pharmacy & Pet Products Sale of prescription medications, parasite preventives, therapeutic diets, and related pet products through the hospital's in-house pharmacy and online pharmacy store. Targeted at existing and new pet owners needing ongoing medications and supplies.

Quantifiable outcome

• 1 in 3 pets get lost over their lifetime; microchipped pets have 52.2% return rate for dogs and 38.5% for cats vs. 21.9% and 1.8% for non-microchipped
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• VCA Veterinary Emergency Service & Veterinary Specialty CenterminorStrategic or Co-development PartnerReferral partner for after-hours emergencies and cases requiring specialty care or overnight observation. Located at 1612 N. High Point Road, Suite 100, Middleton, WI 53562. Open 24 hours for emergency referrals.
• VetCorcoreOthersNational veterinary practice management company headquartered at 141 Longwater Dr, Suite 108, Norwell, MA 02061. Owns and operates Spring Harbor Animal Hospital as part of their network of veterinary practices.
• ScratchPayminorChannel Partner/ Reseller/ DistributorThird-party pet financing partner offering payment plans ranging from $200 to $10,000. Patients can apply online or via text.
• CareCreditminorChannel Partner/ Reseller/ DistributorHealthcare credit card partner for veterinary financing. Available for application online or by phone (1-800-365-8295).

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• CityVet: CityVet is a multi-site companion animal GP and urgent care operator with a comparable full-service offering (wellness, surgery, dental, diagnostics, pharmacy). Comparable to Spring Harbor in service mix and target customer, though at larger multi-market scale.
• PetVet Care Centers: PetVet Care Centers is a consolidator of companion animal veterinary practices with a comparable mix of GP and specialty sites. Comparable to Spring Harbor as a similarly consolidated multi-clinic operator with overlapping service lines and customer base.
• VetCor: VetCor is Spring Harbor's corporate parent/management company and operates a large national portfolio of companion animal veterinary practices. Comparable as a same-platform peer for benchmarking utilization, services mix, and capital allocation across VetCor-owned clinics.
• Thrive Affordable Vet Care: Thrive operates a growing national network of general practice veterinary clinics focused on transparent pricing and preventive care plans. Comparable to Spring Harbor as a multi-site GP operator targeting similar pet-owner demographics, though at significantly larger scale.
• BluePearl Pet Hospital: BluePearl is a national specialty and emergency veterinary hospital operator (also Mars-owned alongside VCA). Comparable as the referral/receiving end for complex cases that Spring Harbor's GP cannot handle, and a likely indirect competitor for clients seeking one-stop specialty access.
• VCA Animal Hospitals: VCA operates a national network of general practice and specialty/emergency veterinary hospitals and is Spring Harbor's referral partner for after-hours emergencies. Comparable as a multi-site companion animal hospital operator in the same Madison market.
• Banfield Pet Hospital: Banfield is the largest general practice veterinary chain in the US, operating inside PetSmart stores and offering wellness plans, preventive care, and basic surgical services — directly comparable to Spring Harbor's core GP/wellness offering at much larger scale.

Regional players

• Madison Veterinary Specialists: Madison Veterinary Specialists provides specialty and emergency veterinary services in the Madison, WI market. Comparable as a regional alternative referral destination for complex cases that Spring Harbor refers out, competing for the same Madison pet-owner client base.

Market position

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/spring-harbor-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spring Harbor Animal Hospital