Ospedale Fatebenefratelli E Oftalmico

What Ospedale Fatebenefratelli E Oftalmico does

Ospedale Fatebenefratelli E Oftalmico (legally Azienda Socio-Sanitaria Territoriale Fatebenefratelli Sacco) is a public healthcare authority operating under the Italian National Health Service (SSN) and governed by Lombardy Region. The entity operates a web-based digital service portal — the Portale Web Interaziendale Scelta/Revoca Medici — that allows Milan residents to select, modify, or revoke their general practitioner and family pediatrician online, and to submit health card replacement requests, demographic data changes, regional health insurance registration renewals, and exemption requests. The portal is the product of a tri-ASST collaboration between ASST Fatebenefratelli Sacco, ASST Santi Paolo e Carlo, and ASST Grande Ospedale Metropolitano Niguarda, and serves residents across all nine Milan municipalities (Municipi 1–9). It is built on the Oracle APEX platform, integrates with Regione Lombardia's NAR (Nuovo Anagrafe Regionale) regional information systems and the Fascicolo Sanitario Regionale Lombardia, and uses OTP SMS-based authentication for secure access. Requests are processed by trained back-office operators who provide email notification of completion.

The organization has no commercial revenue model. Services are provided free of charge to Milan residents as part of mandatory public health insurance under the SSN, with funding flowing from the Lombardy regional health budget rather than market transactions. There is no private ownership, no venture capital involvement, and no disclosed funding rounds. The entity functions as a government-owned public utility with a legally mandated monopoly on the administrative physician-selection service for its designated territory. The portal is accessible 24/7 via web browser or smartphone, eliminating the need for physical counter visits, and is promoted through institutional channels including the ASST official websites and the regional health portal.

Name

Ospedale Fatebenefratelli E Oftalmico

Legal name

Azienda Socio-Sanitaria Territoriale Fatebenefratelli Sacco

Website

https://sr.asst-fbf-sacco.it

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Ospedale Fatebenefratelli E Oftalmico (ASST Fatebenefratelli Sacco) is a Lombardy Region public healthcare authority operating a tri-ASST Oracle APEX web portal that enables Milan residents across nine municipalities to digitally select, modify, or revoke their general practitioner and family pediatrician under Italy's National Health Service.

Ownership category

akta.pro rank

Product category

Public Healthcare Administration Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Public healthcare services
• Primary care management
• Physician selection portal
• Regional health administration
• Health card services

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Public Healthcare Services: Publicly funded healthcare service provided under the Italian National Health Service (SSN - Servizio Sanitario Nazionale). Services are provided free of charge to residents as part of regional healthcare coverage.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

The organization operates an inter-organizational web portal (Portale Web Interaziendale) that enables Milan residents to digitally choose, modify, or revoke their general practitioner and family pediatrician, request health card replacements, update demographic data, renew regional health service registration, and process exemption requests. The portal is built on Oracle APEX and integrates with the Lombardy regional NAR information systems, with requests processed by trained back-office operators under the Italian National Health Service (SSN).

Product overview

The organization operates a unified web portal (Portale Web Interaziendale) developed in collaboration between three Aziende Socio-Sanitarie Territoriali (Fatebenefratelli Sacco, Santi Paolo e Carlo, and Grande Ospedale Metropolitano Niguarda). The portal enables Milan residents to digitally select, modify, or revoke their general practitioner and family pediatrician, request health card replacements, update demographic data, renew health service registration, and process exemption requests—all without visiting a physical office.

Differentiator

Problem solved

Functional benefit

Products and services

• Portale Web Interaziendale Scelta/Revoca Medici (Inter-Organizational Web Portal for Doctor Selection/Revocation)

Quantifiable outcome

• Eliminates physical counter queues for doctor selection and health card services

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• ASST Santi Paolo e CarlocoreStrategic or Co-development PartnerAzienda Socio-Sanitaria Territoriale Santi Paolo e Carlo is one of three healthcare authorities collaborating on the inter-organizational Milan healthcare services portal, contributing to unified digital access for residents across multiple municipal areas.
• ASST Grande Ospedale Metropolitano NiguardacoreStrategic or Co-development PartnerAzienda Socio-Sanitaria Territoriale Grande Ospedale Metropolitano Niguarda participates in the tri-ASST collaboration for the Milan healthcare services web portal, enabling integrated digital healthcare administration services across the city.
• Regione LombardiacoreTechnology or IntegrationRegional government authority providing the NAR (Nuovo Anagrafe Regionale) information systems and Fascicolo Sanitario Regionale platform that underpin the inter-organizational healthcare portal services.

Scale indicators2 records

Recent moves4 records

Broad incumbents

• Dedalus: Large European healthcare IT vendor supplying regional EHR, patient portal, and integration platforms used by Italian public health systems. Comparable as the broader incumbent that builds the regional information systems (such as NAR-adjacent stacks) the ASST portal integrates with.
• CompuGroup Medical: European health-IT incumbent providing physician information systems, patient portals, and practice management tools widely used in Italian primary care. Comparable as an established vendor in the same practice management and patient self-service space.
• Engineering Ingegneria Informatica: Italian IT services group with significant public-sector and healthcare digital transformation work, including regional health platforms. Comparable as a larger incumbent that could deliver the type of citizen-facing portal the ASST entity operates.

Regional players

• Fascicolo Sanitario Regionale Lombardia: The Lombardy regional citizen health portal that also enables scelta/revoca of general practitioners in real time. It is the closest functional peer because it overlaps the same primary administrative workflow the ASST portal offers.

Direct peers

• ASST Santi Paolo e Carlo: Co-owner and partner in the inter-organizational portal, one of the three Milan ASST authorities providing the unified digital access layer. Directly comparable as a collaborating public healthcare authority in the same territory.
• ASST Grande Ospedale Metropolitano Niguarda: Third ASST in the tri-authority collaboration behind the portal and a major Milan public hospital. Directly comparable as a public healthcare authority delivering both hospital services and citizen-facing digital administration.

Others

• Regione Lombardia – Servizio Sanitario Regionale: The regional authority that owns NAR and the Fascicolo Sanitario Regionale platforms underpinning the ASST portal. Comparable as the upstream system of record and policy owner for the digital administrative workflows.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/ospedale-fatebenefratelli-e-oftalmico

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ospedale Fatebenefratelli E Oftalmico