Susquehanna Regional Emergency Medical Services Council, Inc.

What Susquehanna Regional Emergency Medical Services Council, Inc. does

Susquehanna Regional Emergency Medical Services Council, Inc. (SREMS) is a New York State-authorized non-profit regional EMS coordination body, established in 1993 to serve Broome, Chenango, and Tioga Counties under the authority of the NYS Department of Health Bureau of EMS. It operates as one of 18 designated regional EMS councils under Article 30 of the New York State Public Health Law, with its mandate encompassing EMS program coordination, protocol development through the Regional Emergency Medical Advisory Committee (REMAC), provider credentialing support, quality improvement facilitation, and Certificate of Need determinations for new EMS services in the region.

SREMS delivers a portfolio of programmatic and clinical-resource products to its regional stakeholder base, including the Muru App (the official statewide EMS protocol application), provider certification testing via CNYEMS.org, agency roster and renewal coordination, ePCR support through ImageTrend Elite, regional policies and medication formularies, a Public Access Defibrillation (PAD) program, naloxone distribution, and a range of training and educational resources. The organization co-administers the Southern Tier Paramedic Program in partnership with SUNY Broome and Guthrie Lourdes Hospital and operates an annual regional awards program recognizing EMS providers and agencies across the three counties. Its technology footprint is integration-based rather than proprietary, leveraging third-party platforms for electronic patient care reporting, survey collection, and protocol dissemination.

The business model is non-commercial and entirely government-funded: SREMS derives revenue from two NYS Department of Health contracts, one for the Regional EMS Council (REMSCO) under PHL 3003 and one for the Program Agency under PHL 3003-a. Services are provided at no direct charge to EMS agencies, providers, and medical control physicians within the three-county region. The organization is staffed by approximately 11 personnel plus a volunteer Executive Committee, operates from the Guthrie Lourdes Tower in Binghamton/Johnson City, NY, and serves a downstream base of more than 60 EMS agencies, fire departments, volunteer squads, and ambulance services.

Name

Susquehanna Regional Emergency Medical Services Council, Inc.

Legal name

Susquehanna Regional EMS Council, Inc.

Website

https://srems.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Susquehanna Regional Emergency Medical Services Council, Inc. is a New York State-authorized non-profit regional EMS coordinating body, established in 1993, that serves EMS agencies, providers, and medical control physicians across Broome, Chenango, and Tioga Counties under NYS DOH contract funding.

Ownership category

akta.pro rank

Product category

Emergency Medical Services Coordination

NAICS

Administration of Public Health Programs (923120), Emergency and Other Relief Services (62423)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Emergency medical services coordination
• Regional EMS council services
• Prehospital protocol development
• EMS provider certification testing
• EMS quality improvement programs

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. NYS DOH Contract Funding: Funding from two NYS Department of Health contracts: (1) Regional EMS Council (REMSCO) contract and grant under NYS PHL: 3003, and (2) Program Agency contract for day-to-day administrative operations under NYS PHL: 3003-a.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

SREMS is a government-authorized regional coordinating body that administers Emergency Medical Services programs across Broome, Chenango, and Tioga Counties in New York State under NYS Public Health Law Article 30. Its core services include EMS agency coordination and oversight, REMAC-led protocol and policy development, provider certification testing, quality improvement facilitation, prehospital education programs (including the Southern Tier Paramedic Program with SUNY Broome and Guthrie Lourdes Hospital), Public Access Defibrillation program support, Naloxone distribution, and Certificate of Need determinations for new EMS services.

Product overview

Susquehanna Regional EMS Council, Inc. (SREMS) operates as a regional EMS coordination body for Broome, Chenango, and Tioga counties in New York State, providing administrative coordination through its Program Agency and policy guidance through REMAC and REMSCO committees. The organization's core offerings center on the Muru App for protocol access, provider testing and certification services, agency coordination, policy and protocol management, and EMS education programs. Additional services include the PAD (Public Access Defibrillation) program, Naloxone distribution, training resources, patient hand-off standardization tools, and webcast recordings of council meetings. The council serves as the administrative component authorized by the NYS Department of Health Bureau of EMS to coordinate regional EMS systems under Article 30 of the Public Health Law.

Differentiator

Problem solved

Functional benefit

Products and services

• Muru App Support (Official EMS Protocol App of New York State) Official EMS and protocol application providing New York State EMS providers with access to all protocol sets, hospital information, and clinical resources. Available on iOS and Android platforms.
• Provider Testing Services Certification testing and credential management services for EMS providers, facilitated through CNYEMS.org testing site with support for credential updates and renewals.
• Agency Coordination Services Coordination and oversight of EMS agencies across Broome, Chenango, and Tioga counties including agency information, personnel roster management, renewal submissions, and upgrade applications.
• Policies and Protocols Management Regional policies, procedures, and triage/treatment/transportation protocols developed by REMAC, including medical control policies, equipment checklists, and medication formularies.
• Educational Opportunities (Southern Tier Paramedic Program) Broome County EMS Education Program and Southern Tier Paramedic Program (collaborative effort between SUNY Broome and Guthrie Lourdes Hospital) including A.A.S. and certificate programs.
• Public Access Defibrillation (PAD) Program Program supporting placement of AEDs in workplaces, schools, and public places with training support and physician oversight coordination for organizations in the region.
• Naloxone (Narcan) Distribution Program Narcan (naloxone) distribution program supporting EMS agencies and first responders for opioid overdose response.
• Patient Hand-off Resources (MIST Format) Standardized MIST Format for patient transition from EMS to emergency department, with reference cards and video demonstrations for effective communication.
• Council and REMAC Webcast Recordings Archive of REMSCO and REMAC meeting recordings available for 30 days minimum, with older recordings retained in offline storage per NYS records retention requirements.

Quantifiable outcome

• Coordinates EMS care for Broome, Chenango, and Tioga Counties
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core, major and minor.

• NYS Department of Health Bureau of EMScoreOthers · 1 January 1993SREMS was authorized in 1993 by NYS DOH Bureau of EMS to provide contracted coordination of EMS programs within the region. SREMS is responsible to report to NYS DOH Bureau of EMS, coordinate EMS programs, make determinations of public need for additional EMS services, and facilitate quality improvement of EMS care.
• SUNY BroomemajorStrategic or Co-development PartnerCollaborative partner in the Southern Tier Paramedic Program - a joint effort between SUNY Broome and Guthrie Lourdes Hospital to provide paramedic education and training.
• Guthrie Lourdes HospitalmajorStrategic or Co-development PartnerPartner in Southern Tier Paramedic Program with SUNY Broome. Also hosts SREMS office at Guthrie Lourdes Tower and organizes EMS Week appreciation events.
• REMAC (Regional Emergency Medical Advisory Committee)coreOthersREMAC supports SREMS by developing policies, procedures, and triage, treatment and transportation protocols for the region. All policies are consistent with SEMAC standards. REMAC also approves physicians for medical control and coordinates regional medical control systems.
• Muru AppcoreTechnology or IntegrationMuru App is the official EMS/Protocol app of New York State. SREMS supports this platform which provides statewide providers access to every protocol set, hospitals, and additional resources.
• Guthrie Lourdes (UHS)minorGTM or Marketing PartnerGuthrie Lourdes Hospital organizes EMS Week appreciation events including breakfast celebrations for EMS providers in the region.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Westchester Regional Emergency Medical Services Council: Another of New York's 18 REMSCOs providing protocol coordination, agency oversight, and quality improvement for EMS providers in Westchester County — directly analogous to SREMS' regional role.
• Finger Lakes Regional Emergency Medical Services Council (FLREMSCO): A New York State REMSCO serving the Finger Lakes region with comparable responsibilities — regional EMS coordination, REMAC support, and training — under the same Article 30 framework as SREMS.
• Mountain Lakes Regional EMS Council: A New York State REMSCO serving a rural multi-county region in the Adirondacks, performing identical statutory coordination, education, and protocol-dissemination functions as SREMS.
• Mid-State Regional Emergency Medical Services Council: Another of New York's 18 designated REMSCOs, performing the same statutory coordination, REMAC staffing, and quality-improvement functions over a different upstate county footprint. Operates under the identical PHL 3003/3003-a framework as SREMS.
• Hudson Valley Regional Emergency Medical Services Council: A New York State REMSCO covering the Hudson Valley region. Performs the same EMS coordination, protocol development, education, and CON determinations under NYS DOH authorization as SREMS.

Broad incumbents

• National Association of EMS Physicians (NAEMSP): A national professional association of EMS physicians that shapes medical direction and protocol standards — closely related to the REMAC medical-control function SREMS supports in its region.
• NYS Department of Health Bureau of EMS: The state-level regulatory authority that contracts with and oversees all 18 REMSCOs including SREMS. Operates at a broader statewide scale with policy and funding authority over SREMS and its peers.
• National Association of State EMS Officials (NASEMSO): The national membership organization for state EMS officials that sets model guidelines used by REMSCOs like SREMS and represents the broader EMS regulatory ecosystem in which SREMS operates.

Others

• ImageTrend: Provider of the ImageTrend Elite ePCR platform that SREMS integrates with for agency administration, run forms, and reporting. Functions as a key enabling technology vendor across the regional EMS ecosystem.
• ZOLL Medical Corporation: Major EMS medical-equipment and data software provider (defibrillators, monitors, ePCR/EMS data) widely used by agencies served by REMSCOs like SREMS — an adjacent ecosystem participant.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SREMSC
• LinkedInlinkedin.com/company/susquehanna-regional-emergency-medical-services-council-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Susquehanna Regional Emergency Medical Services Council, Inc.