Śląska Sieć Metropolitalna Sp. z o.o.

What Śląska Sieć Metropolitalna Sp. z o.o. does

Śląska Sieć Metropolitalna Sp. z o.o. (SSM) is a municipal limited-liability company (spółka komunalna) founded in 2009 and wholly owned by the City of Gliwice in the Silesian Voivodeship, Poland. Operating from ul. Bojkowska 37P in Gliwice with approximately 44 employees, the company was established to develop telecommunications and broadband infrastructure across the Silesian metropolitan area and now serves as the city's Broadband Coordinator (Koordynator Szerokopasmowy) since January 2024.

SSM's core product is the municipal broadband network (Miejska Sieć Szerokopasmowa) — a hybrid fiber optic and 3.6–3.8 GHz radio infrastructure serving Gliwice municipality, public institutions, and adjacent businesses. On top of this physical layer the company sells a portfolio of integrated IT and Smart City services: colocation and data center hosting, IT outsourcing and network administration, VOIP telephony for operators and end-customers, IP-based CCTV monitoring using Milestone/Exacq/Vivotec video management software, centralized cybersecurity (firewall/antivirus) delivered from a central point to municipal clients, business analysis and BI consulting for local-government units, outdoor LED advertising (sizes 12–28 sqm) at five fixed Gliwice locations, and managed services including paid parking zone (Strefa Płatnego Parkowania) operations and the Gliwice Centrum Przesiadkowe transfer hub.

The business model is sales-led and public-procurement-driven, targeting primarily Gliwice municipal organizational units, public institutions, educational establishments, and healthcare facilities. Revenue is generated predominantly through recurring/managed-service contracts (telecom infrastructure leasing, colocation, VOIP, data-center subscriptions) supplemented by transaction-based advertising sales and parking enforcement. Operations are externally validated through ISO/IEC 27001:2017-06 and ISO 22301 certifications. Recent strategic activity has centered on recovery from a 2018 multi-million PLN loss tied to a failed EU-funded project, including leadership transitions in 2019 and 2020, restructuring and lender renegotiation, and renewed regulatory positioning through the 2024 Broadband Coordinator mandate.

Name

Śląska Sieć Metropolitalna Sp. z o.o.

Legal name

Śląska Sieć Metropolitalna Sp. z o.o.

Website

https://ssm.silesia.pl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Śląska Sieć Metropolitalna Sp. z o.o. is a Gliwice-owned municipal telecom and IT utility providing fiber broadband, colocation, CCTV, VOIP, IT outsourcing, and Smart City services to the City of Gliwice and its public-sector entities.

Ownership category

akta.pro rank

Product category

Municipal Telecommunications and Smart City Infrastructure

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wireless Telecommunications Carriers (except Satellite) (517112), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Radiotelephone Communications (4812)

akta.pro primary industry

Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI)

akta.pro secondary industries

Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH), Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

Keywords

• Municipal broadband networks
• Fiber optic infrastructure
• IT outsourcing services
• Colocation data center
• CCTV monitoring solutions

Headquarters

HQ city

Gliwice

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Telecommunications Infrastructure Services: Lease of telecommunications infrastructure elements including fiber optic network and radio network access for municipal units and businesses.
2. Colocation Services: Server colocation in data center facilities including additional internet connections, unlimited data transfer, remote access, air-conditioned server room, security systems, and technical support.
3. IT Outsourcing: Full-range IT services including network design, computer systems management, data archive management, and advisory services for municipal and public sector clients.
4. VOIP Telephony Services: Internet telephony services for operators and end customers including project preparation, implementation, maintenance, wholesale voice services, and telecommunications equipment sales.
5. Data Center / Hosting Services: Website and email server hosting, domain management, data archiving and backup services, and centralized cybersecurity services.
6. LED Outdoor Advertising: Sale of advertising time on outdoor LED screens in Gliwice, reaching 70,000–100,000 viewers per location.
7. Paid Parking Zone Management: Operation of paid parking zones in Gliwice as the designated operator.
8. Smart City / Business Analysis Services: Business analysis and consulting services for municipal government IT projects, supporting digital transformation initiatives.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Śląska Sieć Metropolitalna Sp. z o.o. operates a municipal fiber optic and radio (3.6–3.8 GHz) telecommunications network in Gliwice and provides an integrated portfolio of IT services including colocation, IT outsourcing, VOIP telephony, CCTV/monitoring systems, data center hosting, outdoor LED advertising, and paid parking zone operation for the City of Gliwice and its municipal organizational units.

Product overview

Śląska Sieć Metropolitalna Sp. z o.o. is a municipal telecommunications company providing a portfolio of integrated IT and Smart City services. The core offering includes telecommunications infrastructure (broadband fiber and radio networks, colocation), IT outsourcing, VoIP telephony, CCTV monitoring solutions using Milestone/Exacq/Vivotec platforms, LED advertising screens, and Data Center services. Supporting services include business analysis for municipalities, broadband coordination, and paid parking zone management. The company operates the municipal broadband network for Gliwice and delivers Smart City technologies aligned with the Smart City concept.

Differentiator

Problem solved

Functional benefit

Products and services

• Kolokacja (Colocation) Data center colocation services enabling placement of disk arrays, telecommunications equipment and servers in secure facilities with redundant internet connections, climate control, security systems, and technical support for operators and enterprise clients.
• Outsourcing IT Full-range IT outsourcing including network design, system administration, data archiving, and consulting services delivered by a team of several dozen experts managing telecommunications infrastructure for municipal and public sector clients.
• Technologia VOIP Internet telephony services for operators and end customers including project preparation, implementation, maintenance, wholesale voice services, telecommunications equipment sales, and telecommunications audits.
• Monitoring (CCTV) IP-based camera monitoring systems using high-resolution cameras, central server recording, and Milestone/Exacq/Vivotec software for city surveillance and facility monitoring, including consulting, design, implementation and administration of monitoring systems.
• Ekrany LED (LED Advertising Screens) Large-format outdoor LED displays and Totem displays for advertising with automatic brightness adjustment (4000 nit) for sunlight readability. Locations include PKP Station (28 sqm), Dworcowa (21 sqm), and Pszczyńska/Chorzowska streets in Gliwice.
• Usługi Data Center (Data Center Services) Data center services including data archiving and backup, website and email server maintenance, centralized cyber attack protection via firewall and antivirus, and municipal cloud for internal data exchange accessible from computers, tablets, and smartphones.
• Miejska Sieć Szerokopasmowa (Municipal Broadband Network) Municipal broadband network infrastructure providing fiber optic and radio network (3.6–3.8 GHz) connectivity for municipal units, internet, telephony, and Smart City applications across the Gliwice metropolitan area.
• Koordynator Szerokopasmowy (Broadband Coordinator) Broadband coordination service for Gliwice municipality, supporting broadband network expansion and serving as contact point for telecommunications operators in the commune.
• Strefa Płatnego Parkowania (Paid Parking Zone) Paid parking zone management in Gliwice, operating parking enforcement and control services as the designated municipal operator.
• Gliwice Centrum Przesiadkowe (Gliwice Transfer Hub) Transfer Hub management service for Gliwice, handling commercial space rental auctions and facility management at the city's transport interchange.

Quantifiable outcome

• Wi-Fi download speed increased from 1 Mb/s to 30 Mb/s at 27 hotspot locations across Gliwice
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

15 partnerships are on record, tiered core and major.

• Stowarzyszenie Wspierania Nauki, Nowych Technologii i PrzedsiębiorczościcoreTechnology or Integration · 1 November 2021External audit organization that conducted the ISO 27001 certification audit of Śląska Sieć Metropolitalna in November-December 2021, assessing security policies and compliance with international standards.
• City of Gliwice (Miasto Gliwice)coreStrategic or Co-development PartnerThe company is a wholly-owned municipal utility (spółka komunalna) of Gliwice, established to develop telecommunications infrastructure. The city is the primary stakeholder and client.
• MILESTONE SystemscoreTechnology or IntegrationTechnology partner providing CCTV/video management software. SSM is a partner of the industry leader MILESTONE, with staff holding Milestone Advanced Certified qualifications for professional monitoring solutions.
• Kamsoft S.A.coreStrategic or Co-development PartnerGold partner of the IT w zdrowiu conferences (2013, 2015, 2016 editions). Major Polish IT company specializing in healthcare IT systems.
• IBM Polska Sp. z o.o.majorStrategic or Co-development PartnerStrategic partner for Edu IT 2018 conference and silver partner for IT w zdrowiu 2013 conference. Provided sponsorship and technology expertise for educational technology events.
• Microsoft PolskacoreStrategic or Co-development PartnerStrategic partner for Edu IT 2018 conference, providing support for educational technology initiatives.
• Hewlett-Packard Polska Sp. z o.o.majorTechnology or IntegrationBronze partner for IT w zdrowiu 2013 conference. Provided technology hardware and support for monitoring infrastructure and server equipment.
• Politechnika Śląska w Gliwicach (Silesian University of Technology)coreStrategic or Co-development PartnerKey academic partner for multiple events including IT w zdrowiu conferences, Media Tent, and Edu IT. Hosted events at university facilities and provided academic expertise. Partner in Mat@nado IT task preparation.
• The Farm 51 Group S.A.majorStrategic or Co-development PartnerStrategic partner for Media Tent 2015 and 2016 events. Provided VR technology demonstrations including Chernobyl VR Project and Reality 51 VR creation technology.
• Centrum Onkologii – Instytut im. Marii Skłodowskiej-Curie Oddział w GliwicachcoreStrategic or Co-development PartnerExpert partner for IT w zdrowiu conferences (2013, 2016), providing healthcare IT expertise and hosting events. Member of conference scientific committee.
• Śląskie Centrum Chorób Serca w ZabrzumajorStrategic or Co-development PartnerExpert partner for IT w zdrowiu conferences (2013, 2016), providing healthcare IT expertise and conference scientific committee participation.
• Śląski Uniwersytet Medyczny (Medical University of Silesia)majorStrategic or Co-development PartnerHonorary patron and expert partner for IT w zdrowiu 2016 conference, providing medical education and healthcare IT expertise.
• Gliwicki Ośrodek MetodycznymajorStrategic or Co-development PartnerEducational partner for Edu IT conferences and Mat@nado competitions, providing pedagogical expertise for educational technology initiatives.
• Piast Gliwice (Stadion Miejski)majorOthersSSM built and manages CCTV monitoring infrastructure at the Piast Gliwice municipal stadium and conducted expansions and modernizations at Okrzei stadium.
• Euvic Sp. z o.o.majorStrategic or Co-development PartnerStrategic partner for Mat@nado 2018 competition, supporting the math and IT competition for secondary school students.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Netia: Polish fixed-line telecom and broadband provider offering fiber, data center, and business services to public-sector and enterprise customers. Comparable to SSM in operating a fiber network with colocation and managed services for municipalities.
• TK Telekom: Polish fiber network operator providing wholesale and business telecom services, with a footprint overlapping the rail and public infrastructure corridors. Comparable to SSM as a Polish fixed-network operator with B2B and public-sector focus.
• Exatel: State-owned Polish telecom operator providing fiber, data center, and cybersecurity services to public administration and enterprises. Comparable to SSM in serving public-sector clients with telecom and IT services, though at national scale.
• INEA (now part of UPC Polska): Regional Polish fiber operator serving the Wielkopolska region with broadband, TV, and telephony, later acquired by Liberty Global's UPC. Closely comparable to SSM as a regional Polish fiber provider targeting public institutions and residential customers.
• Hawe (Hawe Telekom): Polish independent fiber infrastructure operator focused on wholesale and B2B data transmission. Comparable to SSM as a fiber-based Polish operator, but serving carrier customers rather than end municipal users.

Broad incumbents

• T-Mobile Poland: Major Polish mobile and fixed telecom operator, including Magenta Business services for public sector. Comparable to SSM in the public-sector connectivity and IT services space, but as a broad incumbent with national reach.
• Polkomtel (Plus): Polish mobile and fixed-line operator with nationwide fiber and business services, including public-sector contracts. Comparable to SSM as a large-scale Polish telecom with overlapping municipal and enterprise offerings.
• Orange Polska: Largest fixed and mobile telecom operator in Poland, providing fiber, mobile, and IT services nationwide. Comparable to SSM in offering fiber and managed services to municipalities, but at vastly larger scale and with a consumer focus.

Emerging players

• Emitel: Polish broadcast and telecom infrastructure provider operating radio/TV towers and now expanding into smart city, IoT, and public Wi-Fi. Comparable to SSM in operating passive telecom infrastructure and extending into municipal connectivity services.

Regional players

• Vectra: Polish regional cable and broadband operator serving multiple voivodeships with TV, internet, and telephony. Comparable to SSM as a regional Polish ISP, but with residential rather than municipal focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ssm.gliwice
• LinkedInlinkedin.com/company/%C5%9Bl%C4%85ska-sie%C4%87-metropolitalna-sp-z-o-o

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Śląska Sieć Metropolitalna Sp. z o.o.