What Exatel does

EXATEL S.A. is a Polish state-owned telecommunications, cybersecurity, and ICT operator headquartered in Warsaw, founded in 1993 and 100% owned by the State Treasury since 2017. The company operates one of Poland's largest fiber-optic networks spanning 23,800 km with 8 Tbps total DWDM capacity, 680 operator interconnection points, and 11 European access points that deliver a 33 ms Frankfurt-Moscow latency route. Over its 30+ year history EXATEL has evolved from energy-sector telecommunications into a diversified operator serving four primary segments: public sector (government ministries, the Ministry of National Defence, the Ministry of Interior and Administration, Police, and local government units), private enterprise (medium and large companies across banking, energy, and industry), international telecom operators (444+ partners for wholesale voice and IP transit), and critical infrastructure operators (energy, water utilities, transport, and OT environments).

The company's revenue model is anchored in subscription and managed services across five streams: telecommunications services (MPLS VPN, leased lines, Ethernet, Low Latency, IP transit, wholesale voice), cybersecurity services (proprietary TAMA anti-DDoS systems up to 80 Gb/s, SOC, penetration testing, managed firewall/UTM, and the CyberVerse platform), ICT services (data center colocation, Private 5G, AI Video Sense, satellite communications, Microsoft 365), business communication services (VoIP, VaaS, Contact Center powered by Daktela, Zoom integration), and dedicated public sector services (OST 112 emergency connectivity and State Register systems). Go-to-market combines direct enterprise field sales with a three-tier channel partner program (Authorized, Silver, Gold) for resellers and integrators. Proprietary technology assets include the TAMA/TAMA PRO7 anti-DDoS platforms, the CyberVerse managed security suite, AI/ML-driven OT Network Protection IDS, and a nationwide SDH/DWDM/OTN optical transport backbone deployed with IP Infusion's OcNOS network operating system through subsidiary EXAsystems. The company does not disclose pricing publicly and operates on quote-based annual or multi-year contracts with 99.98% SLA guarantees; it is ISO 27001 certified and holds First-Degree Industrial Security Certificates covering top secret, NATO Secret, and EU Secret classifications.

Name

Exatel

Legal name

EXATEL S.A.

Website

https://exatel.pl

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

EXATEL is a 100% Polish state-owned telecommunications, cybersecurity, and ICT operator running a 23,800 km fiber network, serving government ministries, defense, banks, enterprises, and 444+ international carriers with managed connectivity, anti-DDoS, and ICT services.

Ownership category

akta.pro rank

Product category

Telecommunications services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Satellite Telecommunications (5174)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

akta.pro secondary industry

Edge-Integrated Private Connectivity (MEC + Private 5G/Wi‑Fi) (HDAIAGAE)

Keywords

• Telecommunications services
• Cybersecurity services
• Fiber optic network
• Managed security operations
• ICT infrastructure

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Telecommunications Services: Voice and data transmission services including leased lines, MPLS VPN, Ethernet, Low Latency connections, IP transit, and wholesale voice services for operators.
2. Cybersecurity Services: Managed security services including anti-DDoS TAMA, SOC monitoring, penetration testing, security audits, phishing campaigns, managed firewall/UTM, and CyberVerse platform services.
3. ICT Services: ICT infrastructure services including data center colocation, satellite communications, Private 5G, AI video analytics, infrastructure construction and maintenance, and Microsoft 365 services.
4. Communication Services: Business communication services including VoIP telephony, VaaS, Contact Center, One Number service, and Zoom integration.
5. Public Sector Services: Dedicated services for government administration and critical infrastructure including OST 112 connectivity and System of State Registers support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Exatel is a Polish state-owned telecommunications operator offering voice and data transmission, cybersecurity, and ICT services to government, enterprise, and telecom operator clients. Core offerings include fixed-line connectivity (MPLS VPN, leased lines/Wavelength, Low Latency, Cloud Connect, Ethernet), unified communications (VaaS, IP Telephony, Contact Center, One Number, Zoom integration), managed cybersecurity (TAMA/TAMA PRO7 anti-DDoS, SOC, CyberVerse, penetration testing, security audits), and ICT services (Private 5G, AI Video Sense, data center colocation, satellite communications, Microsoft 365).

Product overview

EXATEL is a Polish telecommunications operator offering a comprehensive portfolio of telecommunications, cybersecurity, ICT, and operator services. The core offering spans fixed-line connectivity (Quality Internet, MPLS VPN, leased lines, Wavelength, Ethernet, Cloud Connect, Low Latency), unified communications (VaaS, IP Telephony, Contact Center, One Number, Zoom), and cybersecurity (TAMA/TAMA PRO7 anti-DDoS, SOC, CyberVerse, penetration testing, security audits, reconnaissance, cyber education). ICT services include AI Video Sense (computer vision), Private 5G Connectivity, infrastructure buildout, data center colocation, satellite communications, Microsoft 365, and GRAF analytics. For operators, services include voice wholesale, IP transit, SMS, and internet exchange points. The portfolio is delivered over a nationwide 23,800+ km fiber network and integrated with partner platforms like Daktela for Contact Center and Nokia for private 5G.

Differentiator

Problem solved

Functional benefit

Brands

• CyberVerse: Comprehensive IT security service providing implementation, configuration, and management of security solutions
• TAMA
• TAMA PRO7
• AI Video Sense
• EXATEL Contact Center
• EXATEL WLAN
• Cloud Connect
• Private 5G Connectivity

Products and services

• Quality Internet Symmetric and secure internet access based on Exatel's own IP MPLS network with optimized traffic routing and direct exchange points for the shortest paths to popular content, intended for businesses.
• Internet on-demand Flexible internet access service allowing dynamic bandwidth allocation based on real-time demand, for enterprise customers with variable connectivity needs.
• Łącza dzierżawione / Wavelength (Leased Lines / Wavelength) Leased line services using DWDM/SDH/OTN technologies for high-capacity point-to-point connectivity with dedicated bandwidth, designed for businesses and operators requiring reliable data transmission.
• Low Latency Ultra-low latency data transmission service optimized for time-critical applications, providing the fastest connection between Eastern and Western Europe (33 ms Frankfurt-Moscow).
• Ethernet LAN/LINE Ethernet-based data transmission services for building customer network infrastructure with scalable bandwidth options, for enterprises and operators.
• Cloud Connect Secure dedicated connectivity to cloud service providers without compromising on security and performance, intended for businesses migrating workloads to public clouds.
• MPLS VPN Private network service enabling secure, scalable connection of geographically dispersed locations with unified communication across all offices, for multi-site enterprises.
• EXATEL WLAN Wireless local area network services for enterprise connectivity within business premises.
• VaaS (Voice as a Service) Cloud-based voice telephony service providing flexible VoIP capabilities for business communications.
• IP Telephony VoIP-based business telephony solution enabling phone calls over internet connections with configuration flexibility.
• EXATEL Contact Center Omnichannel customer communication platform based on Daktela technology, featuring AI-powered chatbots, voicebots, IVR, ACD, ticketing, and SMS connectivity for enterprise customer service.
• One Number Service allowing a single phone number to ring across multiple devices for unified business communication.
• TAMA Anti-DDoS Operator-class anti-DDoS protection solution scalable up to 80 Gb/s, providing protection against volumetric DDoS attacks via central platform installed in Exatel data centers, intended for enterprises and operators needing network protection.
• TAMA PRO7 Advanced anti-DDoS solution specifically protecting against OSI Layer 7 (application layer) DDoS attacks with enhanced detection capabilities, building on the TAMA platform.
• Security Operations Center (SOC) Specialized cybersecurity center providing 24/7 monitoring, threat detection, and security analysis of IT systems and infrastructure based on people, technology, and processes, for organizations needing continuous security monitoring.
• Penetration Testing Security testing services where experts simulate attacks to identify vulnerabilities in network and application infrastructure, for organizations seeking security validation.
• Security Audit Comprehensive IT security assessment evaluating technical infrastructure and process-procedural aspects for compliance and risk identification, intended for organizations requiring compliance and risk reviews.
• Security Reconnaissance Offensive and defensive security service where expert teams identify the most dangerous security problems and vulnerabilities in customer infrastructure.
• Cyber EDUKACJA (Cyber Education) Cybersecurity training and awareness programs including phishing tests, educational materials, and training platforms for employee security awareness development.
• Phishing Campaigns Controlled phishing simulation services where organizations can safely test employee susceptibility to social engineering attacks.
• Managed Firewall / UTM Outsourced firewall and unified threat management services providing continuous network security monitoring and management for organizations seeking managed perimeter security.
• CyberVerse Comprehensive IT security service portfolio enabling delivery, implementation, configuration, and management of security solutions including EDR/XDR, vulnerability management, SIEM, and SOC services.
• OT Network Protection (Ochrona sieci OT / CyberVerse OT) Industrial network protection IDS system providing OT network visibility, real-time threat detection using AI/ML, passive monitoring, and regulatory compliance reporting for critical infrastructure operators in energy, water, transport, and industrial sectors.
• EXATEL SMS (Bulk SMS) Bulk SMS messaging service for high-volume business and operator communications.
• IP Transit Internet access service via BGP routing for telecommunications operators requiring global IP connectivity.
• EXATEL Multiport Multi-port connectivity service enabling operators to access multiple network services through a single physical interface.
• Voice Wholesale (Hurt Głosu) Telecommunications traffic exchange service for operators, with capacity to terminate 260 million minutes monthly for global clients.
• AI Video Sense Intelligent video analysis solution using AI computer vision for business efficiency optimization and city safety applications, intended for businesses and cities deploying video surveillance and analytics.
• Private 5G Connectivity Fully managed private 5G network service including consulting, design, deployment, and maintenance of dedicated cellular infrastructure independent of public networks, for enterprises needing private wireless coverage.
• Infrastructure Construction (Budowa Infrastruktury) Design and construction services for telecommunications and IT infrastructure buildouts.
• Infrastructure Maintenance (Utrzymanie Infrastruktury) Ongoing infrastructure support and maintenance services for telecommunications and IT systems.
• Collocation / Data Center Data center colocation services providing physical space, power, and connectivity for customer IT equipment in Exatel facilities.
• Satellite Communications / Teleport Satellite connectivity services as part of Polish cybersovereignty infrastructure development, including satellite imagery analysis.
• EXATEL M365 (Microsoft 365) Microsoft 365 productivity suite services with local implementation support and management.
• Internet Exchange Points Access to Exatel peering points enabling direct network interconnection with other operators for optimized traffic exchange.

Quantifiable outcome

• 99.98% guaranteed SLA for service availability
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Daktela PolskacoreTechnology or Integration · 27 May 2026Technology partnership introducing comprehensive Contact Center solution to EXATEL portfolio. The Daktela platform provides omnichannel communication (phone, email, chat, SMS, social media), AI-powered tools (chatbot, voicebot, emailbot), campaign management, IVR, ACD, ticketing system, and global number services. Daktela operates on its own infrastructure without public cloud dependency.
• IP InfusioncoreTechnology or Integration · 26 March 2026Strategic partnership to deliver turnkey enterprise-grade networking solutions across Poland. The partnership scales EXATEL's multi-year OcNOS deployment, enabling EXAsystems (EXATEL subsidiary) to offer carrier-grade routing, switching, EVPN-MPLS, and IP-over-DWDM transport solutions to public administration, telecom service providers, and data center operators.
• Nokia Solutions and NetworksmajorTechnology or IntegrationTechnology partner for EXATEL Innovations Roadshow 2026 events. Nokia presented private 5G networks and related solutions during roadshow sessions covering ICT transformation and smart city development topics.
• FortinetmajorTechnology or IntegrationTechnology partner for EXATEL Innovations Roadshow 2026. Fortinet presented network security and SD-WAN solutions during the event series covering data transmission network design and modern network infrastructure.
• TenablemajorTechnology or IntegrationTechnology partner for cybersecurity content at EXATEL Innovations Roadshow 2026. Presented vulnerability management and cybersecurity topics including EDR/XDR, SIEM, and KSC regulation compliance.
• SentinelOneminorGTM or Marketing PartnerEvent partner for EXATEL Innovations Roadshow online event series, participating in joint marketing activities around cybersecurity topics.
• CludominorGTM or Marketing PartnerEvent partner for EXATEL Innovations Roadshow online event series, contributing to content marketing around innovation and digital transformation topics.
• EXAsystemscoreStrategic or Co-development PartnerWholly owned subsidiary of EXATEL operating as a systems integrator. EXAsystems deploys OcNOS network operating system across EXATEL's optical transport infrastructure for enterprise networking solutions serving public administration, telecom providers, and data centers.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Lumen Technologies: Global wholesale and enterprise carrier delivering managed network, cloud connectivity, and cybersecurity services at much larger scale; overlaps with EXATEL on IP transit, wavelength, and managed security.
• P4 (Play): Polish mobile operator with growing enterprise and wholesale fixed-line ambitions; competes more broadly across Polish telecom services rather than specializing in the public-sector/operator niche EXATEL serves.

Direct peers

• Colt Technology Services: Enterprise-focused European carrier providing low-latency wavelength, MPLS VPN, and cloud connect services, comparable to EXATEL's operator-side wholesale and enterprise offering.
• Netia: Polish alternative telecom operator delivering MPLS, cloud connectivity, voice, and data services to enterprise and public sector clients with comparable business focus and customer base.
• Orange Polska: Poland's incumbent fixed and mobile telecom operator offering enterprise connectivity, voice, and managed services directly competing with EXATEL in enterprise and wholesale markets.
• T-Mobile Poland: Major Polish enterprise and wholesale carrier providing fixed-line data, voice, and wholesale services to corporate and public sector clients across the same geographies as EXATEL.
• Comarch: Polish-headquartered IT and cybersecurity vendor with a domestic telecom and enterprise customer base providing managed services, cybersecurity platforms, and ICT solutions overlapping with EXATEL's portfolio.

Emerging players

• Cloudflare: Global edge/cloud cybersecurity and network services company whose DDoS protection and SASE offerings compete directly with EXATEL's proprietary TAMA and CyberVerse security services.
• Aqua Comms: Subsea cable operator focused on East–West transatlantic routes offering low-latency wholesale connectivity, directly comparable to EXATEL's Frankfurt–Moscow Frankfurt–Moscow East–West low-latency positioning.

Regional players

• Solarwinds / PologyData equivalents – Fortinet MSSP partner peer set (e.g., Atende): Polish systems integrator and telecom/datacenter operator providing enterprise connectivity, cloud services, and cybersecurity to Polish enterprise and public sector clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/exatel_pl
• YouTubeyoutube.com/channel/UC-Fiagc5U4UR_lBqJRnUHvw
• Facebookpl-pl.facebook.com/ExatelPL
• LinkedInlinkedin.com/company/exatel

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exatel