Gemeente Stabroek

What Gemeente Stabroek does

Gemeente Stabroek is a Belgian local government municipality (gemeente) located in the province of Antwerp, Flanders, serving the residents of Stabroek and its constituent sub-municipality Hoevenen. The organization comprises two statutory entities: Gemeentebestuur Stabroek (the municipal administration) and OCMW Stabroek (the Public Centre for Social Welfare). It delivers a comprehensive portfolio of public services including civil affairs, population registration, urban planning, environmental management, social welfare, youth services, cultural and leisure programming, waste management, and road infrastructure. Headcount is reported in the 51-100 range across nine operational locations spanning the Gemeentehuis, Administratie Schoem, Administratief Centrum, two library branches, a recycling park, and a municipal technical center.

The municipality's core technology stack centers on the Paddle CMS platform (a Drupal-based content management system) supporting the main citizen portal stabroek.be, the E-loket digital service portal for online administrative requests, the Stabroek Mobiel platform for mobility and roadwork communication, and a local variant of the Mijn Burgerprofiel mobile app for citizen document access. The organization integrates with regional and national systems including itsme and eID for authentication, Peppol for e-invoicing, GIPOD for geospatial works data, and the Uitpas cultural participation system. The Paddle CMS platform meets Anysurfer accessibility guidelines, and the organization is GDPR-compliant with a designated Data Protection Officer. Service delivery follows an appointment-based model supplemented by digital self-service channels and a multi-channel communication strategy spanning the website, weekly e-zine, three dedicated Facebook pages, Instagram, light billboards, and the Stabroek Info print magazine (9,000 copies, five issues per year).

Gemeente Stabroek's business model is non-commercial. As a public institution, it is funded through municipal taxes, government grants from Flemish and federal agencies, and statutory service fees for certain administrative documents and permits. There is no equity ownership, parent company, or subsidiary structure. Governance is provided by an elected municipal council and a college of mayor and aldermen, with no investors in the corporate sense. The organization's strategic priorities as evidenced by recent activity include citizen engagement (Participatieraad Armoede, launched October 2021), social housing governance reform (consolidation into De Voorkempen-HE effective January 2023), digital service expansion (unified social housing registration system January 2024), and major infrastructure investment in sewerage, road rehabilitation, and cycling infrastructure.

Name

Gemeente Stabroek

Legal name

Gemeentebestuur Stabroek

Website

https://stabroek.be

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeente Stabroek is a Belgian municipal government entity in the province of Antwerp that delivers administrative, social welfare, infrastructure, cultural, and recreational public services to Stabroek residents through physical offices and digital channels including the E-loket portal and Stabroek Mobiel platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Stabroek, Vlaanderen

HQ country

Belgium

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Distribution channels5 records

Marketing channels11 records

Core offering

Gemeente Stabroek is a Belgian local government municipality that delivers public administration services to residents and businesses within its jurisdiction. Its core offering includes civil affairs and population registration (Burgerzaken), social welfare through the OCMW, urban planning and permits, environmental management, road infrastructure and mobility communication (Stabroek Mobiel), waste collection (via IGEAN), public library services, and cultural/leisure programming, delivered via physical service points (Gemeentehuis, Administratie Schoem, Administratief Centrum) and digital channels (E-loket, stabroek.be, Stabroek App).

Product overview

Gemeente Stabroek operates a unified citizen service platform centered on stabroek.be, complemented by specialized digital services. The core offering includes the main municipal portal (stabroek.be), the E-loket for online administrative requests, and Stabroek Mobiel for real-time mobility and roadworks information. Supporting services include the Stabroek Info magazine and UiT in Stabroek calendar, along with traditional administrative services for population affairs, foreign nationals, urban planning, sustainability, environment, mobility, and social welfare. The Stabroek App extends Mijn Burgerprofiel functionality locally. Citizens primarily interact through appointment-based services and the digital e-loket, with physical service points at the Gemeentehuis, Administratie Schoem, and Administratief Centrum.

Differentiator

Problem solved

Functional benefit

Products and services

• Stabroek.be Municipal Website Portal
• E-loket (Thuisloket)
• Stabroek Mobiel
• Stabroek Mobiele App (Mijn Burgerprofiel local variant)
• Stabroek Info Magazine
• UiT in Stabroek Magazine
• Burgerzaken (Civil Affairs) Services
• OCMW Social Services Social welfare services including social assistance, employment trajectory guidance, and local reception facilities for refugees, provided by the OCMW Stabroek (Public Centre for Social Welfare).
• Public Library Services (Bibliotheek Stabroek) Public lending library, internet access, and reading café facilities operated at two locations: Bibliotheek Stabroek (Smoutakker 30) and Boekerij Hoevenen (August Huybrechtslaan 1).
• Waste Collection and Recycling (via IGEAN) Door-to-door waste collection and recycling park operations managed for the municipality by IGEAN, including the Recyclagepark at Krekelberg 28.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Voorkempen-HEcoreOthers · 1 January 2023Social housing company resulting from the mandatory fusion of housing companies from January 2023. Responsible for social housing in Stabroek, replacing De Ideale Woning and SVK het SAS. Manages the digital registration system for social housing.
• VLAIO (Vlaams agentschap voor innovatie en ondernemen)coreOthersFlemish government agency for innovation and entrepreneurship. Provides support measures for businesses affected by public works, including closure premiums for businesses forced to close during road construction projects lasting 21+ consecutive days.
• Pidpa/AquafincoreStrategic or Co-development PartnerRegional sewer management company responsible for sewage infrastructure. Collaborates with municipality on sewerage and road construction projects, including the Parijse Weg project involving drainage and road rehabilitation.
• FluviuscoreTechnology or IntegrationUtility network operator managing electricity and gas infrastructure. Municipality collaborates on roadwork communication through Fluvius work map (werkenvan.fluvius.be), and shares data protocols for energy premium processing.
• IGEANcoreStrategic or Co-development PartnerIntermunicipal environmental service company managing waste collection and recycling park operations for the municipality. Provides door-to-door waste collection and recycling center management.
• De Zuidpoort GentminorOthersSocial organization in Ghent that produces a podcast about poverty. Municipality shares this educational content about poverty awareness and social exclusion on its website.
• Publiq vzwcoreTechnology or IntegrationManages the regional Uitpas system. Uitpas is a cultural participation pass that allows citizens to earn points at cultural events and exchange them for rewards. This is a regional initiative beyond the municipality's direct control.
• Wegen en VerkeercoreStrategic or Co-development PartnerFlemish agency responsible for road infrastructure. Collaborates on regional road projects such as the Klinkaardstraat cycling path and sewerage project.
• De LijnminorOthersPublic transport company serving the region. Route planner linked on municipality website for citizen mobility information.
• Politiezone NoordcoreOthersLocal police zone covering Stabroek. Responsible for neighborhood policing, lost and found property management, and administrative sanctions.
• Brandweerzone RandcoreOthersFire department zone covering Stabroek municipality. Provides fire safety inspections and issues fire safety certificates for public establishments.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Gemeente Wuustwezel: Neighboring Flemish municipality of similar size and demographics in the Antwerp periphery. Provides a directly comparable set of municipal services under the same Flemish legislative regime.
• Gemeente Brasschaat: Neighboring Flemish municipality in the Antwerp province with comparable population size, similar governance structure (gemeente + OCMW), and a comparable portfolio of citizen services. Closest geographic and functional peer.
• Gemeente Kapellen: Adjacent Flemish municipality of similar scale in the Antwerp region, providing directly comparable municipal services including civil affairs, social welfare, and mobility — a clear like-for-like comparator.
• Gemeente Zoersel: Flemish municipality of similar scale in the Antwerp province. Comparable in service breadth, citizen engagement approach, and dependence on Flemish-level partners and funding streams.
• Gemeente Kalmthout: Flemish municipality of similar population size in the same North Antwerp region. Delivers a comparable municipal service portfolio with the same Flemish regulatory framework.
• Gemeente Schoten: Flemish municipality of comparable size in the Antwerp metropolitan area with overlapping citizen segments and an analogous service portfolio. Directly comparable in operating model.

Broad incumbents

• Stad Antwerpen: Capital city of the Antwerp province — a larger incumbent municipal government offering a superset of the same service categories. Useful as a benchmark for what scaled-up digital and citizen-service operations look like in the same province.
• Provincie Antwerpen: Provincial government administering the same territory and several of the same regional partners (Wegen en Verkeer, VLAIO). Acts as both funder and regulator of municipal activity, and a relevant counterparty for shared service models.

Regional players

• Gemeente Putte: Small Flemish municipality operating under the same provincial governance, useful as a comparable for the scale and capacity dynamics Stabroek faces.
• Gemeente Essen: Smaller neighboring Flemish municipality just across the Dutch border with a comparable service portfolio. Provides a useful contrast for how smaller municipalities in the same border region operate.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Gemeente-Stabroek-219186558489500
• Instagraminstagram.com/gemeentestabroek
• LinkedInlinkedin.com/company/gemeente-stabroek

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Stabroek