Staples Print and Marketing

What Staples Print and Marketing does

Staples Print and Marketing is the Canadian print-on-demand service division of Staples Inc. (NASDAQ-listed parent), operating through 300+ retail locations across Canada and a 24/7 e-commerce platform at shop.staplescopyandprint.ca. The platform serves individual consumers (photo prints, photobooks, photo gifts, invitations, passport photos) and small-to-medium businesses (business cards, brochures, flyers, postcards, signs, banners, marketing materials), with adjacent vertical offerings for healthcare institutions and the education sector (Dynamic Math Books, school solutions). Differentiated value propositions include same-day printing for orders placed before noon, integrated Canva design templates, the Print Connect team collaboration platform (up to 100 users, shared library), and the Printme web upload feature.

The core technology is a digital printing platform with online ordering tightly coupled to physical production at Staples Print production centres, all powered by 100% renewable Bullfrog Power electricity since 2013. The product portfolio spans four tiers of business cards (Economy from $9.99/20, Standard from $18.99/100, Premium from $26.99/100, Specialty from $56.99/100), same-day marketing materials, Fujifilm-based photo prints (4x6 to 8x10), photobooks, and labels (including licensed Nickelodeon and NBA designs). Add-on services include passport/visa photos, shipping, photo scanning, and faxing. No proprietary AI/ML, mobile app, or public API is offered.

Revenue is generated through three streams: one-time transaction-based product sales (unit pricing per order), the Preferred Membership subscription program (10% discount, $10 voucher toward orders of $45+), and ancillary transaction services (passport photos, shipping, faxing). Go-to-market is hybrid: direct-to-consumer via online self-serve ordering and in-store retail, plus enterprise/B2B motion through in-store experts and the Preferred Membership program targeting business subscribers. The customer base is intentionally horizontal (SMBs + consumers) with no disclosed enterprise anchor customers, indicating a long-tail volume model rather than concentrated B2B contracts.

Name

Staples Print and Marketing

Legal name

Staples Inc.

Website

https://staplescopyandprint.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Staples Print and Marketing is the Canadian print-on-demand division of Staples Inc., offering business cards, marketing materials, photo prints, and signs through 300+ retail locations and a 24/7 online platform serving individual consumers and small-to-medium businesses.

Ownership category

akta.pro rank

Product category

Commercial Printing Services

NAICS

Commercial Printing (except Screen and Books) (323111), Printing and Related Support Activities (3231)

SIC

Commercial Printing (2750)

akta.pro primary industry

Printing & Copy Services Retail (CRALABAD)

akta.pro secondary industries

On‑Demand Copy & Print Shops (Walk‑In / Quick Print) (EDAEAJAA), Large-Format & Specialty Printing (Signage, Posters, Displays) (MPAJALAD)

Keywords

• Commercial printing services
• Document printing
• Photo printing
• Marketing materials
• Business cards

Headquarters

HQ city

Various locations across Canada

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Product Sales: One-time transaction-based sales of printed products including business cards, brochures, flyers, postcards, banners, signs, photo prints, photobooks, photo gifts, labels, cards, and invitations. Customers pay per order based on quantity and product type.
2. Preferred Membership Program: Subscription-style membership offering exclusive perks like 10% off staplesprint.ca and Print Connect orders. Provides recurring revenue through membership fees and increased customer retention.
3. Business Services: Additional services including passport/visa photos, shipping services, photo scanning, and faxing. These ancillary services generate additional transaction revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Staples Print and Marketing is a Canadian retail printing services platform offering custom print-on-demand products and services through a 24/7 online ordering platform and 300+ physical store locations across Canada. The company produces business cards, marketing materials (brochures, flyers, postcards), signs, banners, photo prints (using Fujifilm technology), photobooks, photo gifts, and event stationery, with same-day printing available for orders placed before noon. It also provides ancillary services including passport photos, photo scanning, shipping, faxing, and team-based printing via the Print Connect platform.

Product overview

Staples Print and Marketing is a retail printing services platform offering a comprehensive suite of print-on-demand products and services through both online ordering and 300+ physical store locations across Canada, operating 24/7. The core offering spans document printing, photo prints (using Fujifilm technology), business cards in multiple quality tiers (Economy, Standard, Premium, Specialty), marketing materials (brochures, flyers, postcards, signs, banners, labels), and photo gifts (photobooks, framed prints, canvas prints). The platform provides value-added services including same-day printing, Print Connect team collaboration platform, Printme web upload, photo scanning, passport photos, shipping, and faxing. The product portfolio is organized around three main segments: personal printing (photo prints, photo gifts, cards for occasions like weddings and birthdays), business printing (business cards, marketing materials, signs, banners), and educational printing (Dynamic Math Books, school solutions). Integration with Canva enables design capabilities for business cards, while the Print Connect platform facilitates team-based print management with shared libraries and user invitations.

Differentiator

Problem solved

Functional benefit

Products and services

• Document Printing
• Premium Photo Prints
• Signs, Posters and Banners
• Cards and Invitations
• Business Cards
• Same-Day Printing
• Photo Gifts
• Photobooks
• Labels
• Marketing Materials
• Passport and Visa Photos
• Shipping Services
• Photo Scanning
• Faxing
• Print Connect
• Printme
• Dynamic Math Books

Quantifiable outcome

• Save up to 20% on marketing materials with promotional offers
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Bullfrog PowercoreStrategic or Co-development Partner · 1 January 2013Staples has partnered with Bullfrog Power since 2013 to power all Staples Print production centres in Canada with 100% clean, renewable electricity. This partnership demonstrates environmental commitment and reduces the company's carbon footprint while supporting renewable energy industry growth in Canada.
• CanvacoreTechnology or IntegrationStaples integrates with Canva design platform allowing customers to easily create business cards and other printed materials using thousands of templates. Users can design their own materials or choose from pre-made templates without requiring professional design experience.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Snapfish: Snapfish is an online photo printing service offering prints, photobooks, and personalized gifts. It competes with Staples Print in the photo printing and gift segment.
• Shutterfly: Shutterfly is a digital photo printing and personalized gifts platform. It overlaps with Staples Print's photo prints, photobooks, and photo gifts product lines.
• Printful: Printful is an on-demand printing and fulfillment platform primarily serving apparel and custom merchandise, an adjacent peer intersecting with Staples Print on customized promotional and branded merchandise.

Direct peers

• The UPS Store: The UPS Store is a retail print and business services franchise network offering document printing, business cards, banners, and shipping. It mirrors Staples Print's in-store walk-in print service model.
• MOO: MOO is a direct peer in premium business cards, brochures, postcards, and marketing print. It competes with Staples Print on premium-tier print SKUs and shares an SMB and prosumer customer base.
• FedEx Office: FedEx Office operates retail print shops with document printing, signage, and same-day services, directly comparable to Staples Print and Marketing's walk-in retail print model.
• Canva Print: Canva Print is the integrated print service within Canva's design platform, offering business cards, invitations, posters, and marketing materials. It overlaps with Staples Print's Canva-integrated design-to-print flow.
• Vistaprint: Vistaprint (Cimpress) is a direct online competitor offering business cards, marketing materials, signage, and promotional products. It targets the same SMB and consumer segments as Staples Print and Marketing through a digital-first model.

Broad incumbents

• Office Depot: Office Depot is a broad office supplies retailer that also offers in-store printing and copying services for SMB and consumer customers, comparable to Staples Print's retail-based service model.

Regional players

• Costco Photo Center: Costco Photo Center provides photo prints, photo books, and personalized gifts to Costco members, partly comparable to Staples Print's consumer photo product offering though via a membership-gated channel.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/staples-print-and-marketing

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Staples Print and Marketing