Star Medical Centre

What Star Medical Centre does

Star Medical Centre is a privately held, dual-location accredited general practice operating in South Brisbane, Queensland, Australia, with its headquarters at 302 Mains Road, Sunnybank and a second clinic at Elizabeth St Shopping Centre, Acacia Ridge. Founded in 2013, the practice employs 44 staff and serves at least 17 named South Brisbane communities including Sunnybank, Algester, Acacia Ridge, Robertson, Macgregor, Salisbury, Upper Mount Gravatt, Calamvale, Runcorn and Stretton. The clinic's core offering is comprehensive primary healthcare: chronic disease management (diabetes, COAD, hypertension, asthma, stroke, ischemic heart disease), chronic pain control including joint injection and acupuncture, travel medicine, immunisations, skin checks, men's and women's health, mental health counselling, paediatrics and geriatrics, GP health assessments, minor surgery, pre-employment and work cover medicals, palliative and acute care, and Indigenous and refugee health under the Closing the GAP framework.

The underlying clinical infrastructure consists of standard GP equipment — ECG, ABI testing, spirometry, ultrasound therapy, cryotherapy and minor surgery capability — supplemented by onsite QML Pathology at Acacia Ridge and an onsite allied health bench covering dietetics, physiotherapy, exercise physiology, podiatry and mental health counselling. A multidisciplinary partner network extends to pharmacists, psychologists, audiologists, optometrists and hospital/community palliative and dementia outreach teams. Bulk Bill Telehealth telephone consultations, introduced in March 2020, extend reach for Medicare card holders unable to attend in person.

The business model is a hybrid of Medicare bulk billing (no out-of-pocket fee for Medicare card holders) and private fee-for-service for non-Medicare patients. Standard private consultations are priced at A$75 and long consultations at A$110, with after-hours rates of A$90 and A$125 respectively (Sunnybank, effective 1 November 2025). A separate non-rebatable DNA (Did Not Attend) fee of A$50 for standard and A$100 for extended appointments is charged for missed visits. Go-to-market is community-led: appointments are booked online, by phone or walk-in, with no formal sales force, relying on local reputation, word-of-mouth, multicultural language fit (Mandarin, Cantonese, Bengali, Hindi, Tuizao) and the practice's status as a CSQTC GP registrar training site and Queensland University Medical School placement site to attract patients and clinicians.

Name

Star Medical Centre

Legal name

Star Medical Centre

Website

https://starmedicalcentre.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Star Medical Centre is a dual-location accredited general practice in South Brisbane, Queensland, providing comprehensive primary healthcare including chronic disease management, aged care, allied health and bulk-billed telehealth to a multicultural patient community across 17 suburbs.

Ownership category

akta.pro rank

Product category

General Practice Medical Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAC

Retail & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAGAN

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFADAH

After-Hours & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency & Urgent Care Services

Keywords

• General practice services
• Primary healthcare
• Bulk billing
• Chronic disease management
• Aged care services

Headquarters

HQ city

Sunnybank

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Bulk Billing (Medicare): Bulk billing services for patients with valid Medicare cards. The practice bills Medicare directly for eligible services with no out-of-pocket cost to patients.
2. Private Patient Fees: Private fees charged to non-Medicare card holders. Standard consultation $75, long consultation $110, afterhours standard $90, afterhours long $125.
3. DNA (Did Not Attend) Fees: Non-rebatable private fees charged for missed appointments: $50 for standard 15-minute appointments, $100 for extended 30-minute appointments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Star Medical Centre is a dual-location accredited general practice providing comprehensive primary healthcare to the South Brisbane community from its Sunnybank and Acacia Ridge clinics. Core services include chronic disease management, immunisations, travel medicine, men's, women's and children's health, mental health counselling, minor surgery, aged care with home and nursing home visits, and onsite allied health (physiotherapy, dietetics, podiatry, mental health). Bulk-billed telehealth and face-to-face consultations are offered, with private fees for non-Medicare patients and a multicultural doctor team serving a linguistically diverse patient base.

Product overview

Star Medical Centre is a dual-location accredited general practice medical centre in South Brisbane (Sunnybank and Acacia Ridge) providing comprehensive primary healthcare services. The practice operates as a unified offering under the Star Medical Centre brand, combining Health Services (core GP care with chronic disease management), Aged Care Services, Onsite Allied Health (dietetics, physiotherapy, podiatry, mental health), After Hours Services, COVID-19 Vaccination services, and Telehealth Consultations. The practice bulk bills Medicare patients and serves a diverse multicultural community.

Differentiator

Problem solved

Functional benefit

Products and services

• Star Medical Centre General Practice Multi-location accredited general practice medical centre providing comprehensive primary healthcare services to the South Brisbane community through two clinic locations in Sunnybank and Acacia Ridge, including bulk billing for Medicare card holders and telehealth consultations.
• Health Services Comprehensive GP services focusing on chronic disease management and prevention for the South Brisbane community, including immunisations, minor surgery, travel medicine, health assessments, men's health, women's health, children's health, mental health counselling, and pre-employment medicals.
• Aged Care Services Comprehensive aged care medical services delivered by experienced GPs supported by practice nurses to elderly patients in aged care facilities, retirement villages, and assisted living communities across South Brisbane, with nursing home and home visit options.
• Onsite Allied Health Multiple allied health practitioners operating on-site providing dietetics, physiotherapy, exercise physiology, podiatry, and mental health counselling and psychotherapy services to patients at the Star Medical Centre clinics.
• After Hours Services After-hours medical services using local bulk billing providers for non-urgent after-hours medical attention, with telephone advice available for emergencies, supplementing standard in-clinic hours.
• COVID-19 Vaccination
• Telehealth Consultations Bulk-billed telehealth telephone consultations provided to patients with current Medicare cards who are unable to attend in-person appointments, including those in isolation or with COVID-19 symptoms; private fee telehealth available for non-Medicare patients.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• QML PathologycoreTechnology or IntegrationQML Pathology is located next door to the Acacia Ridge clinic, providing convenient onsite pathology collection services for patients. This co-location supports seamless patient care and integrated diagnostic services.
• CSQTC (Central and Southern Qld Training Consortium)coreStrategic or Co-development PartnerStar Medical Centre is listed as a medical training practice for GP registrars from CSQTC. This partnership supports the training and development of future general practitioners in the region.
• Queensland University Medical SchoolminorStrategic or Co-development PartnerDoctors are listed with Queensland University Medical School for medical student GP term placements, providing training opportunities for medical students.
• Allied Health Professionals NetworkcoreStrategic or Co-development PartnerMultidisciplinary care partnerships with physiotherapists, dietitians, speech therapists, pharmacists, psychologists, mental health nurses, podiatrists, audiologists, and optometrists. Also works with hospital and community palliative care teams, dementia outreach teams, and elderly mental health teams.
• Health Information Resources (Various)minorOthersPractice provides patient education resource links to external health organisations including Arthritis Foundation of Australia, Australian Lung Foundation, National Asthma Council, Beyond Blue, Diabetes Australia, and others for patient referral and education purposes.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Healius (formerly Primary Health Care): Large Australian healthcare operator that owns a substantial network of GP clinics (formerly Primary Health Care). Comparable as a multi-clinic general practice provider, though significantly larger and with extensive pathology and diagnostic operations.
• ForHealth Group: Major Australian operator of GP and dental clinics with significant Queensland presence. Comparable as a multi-clinic general practice provider with bulk billing capabilities and broader corporate infrastructure.
• Sonic Healthcare (IPN Medical Centres): Diversified Australian diagnostic and primary care operator that owns IPN Medical Centres, a major GP clinic network. Comparable for its multi-site GP clinic operations and adjacent pathology capabilities through Sonic Healthcare.

Direct peers

• Australian Unity Health: Australian Unity's healthcare division includes GP and dental clinics. Comparable as a multi-site community primary care provider targeting similar suburban demographics.
• SmartClinics: Australian GP and allied health clinic chain with multiple Queensland locations. Comparable community-based primary care model with bulk billing, mixed private fees, and allied health integration.
• Bupa Medical: Bupa's Australian GP clinic division operating community medical centres. Comparable in offering bulk billing, private billing, and allied health services in similar suburban locations.
• Myhealth Medical: Australian GP chain operating multiple clinics across Brisbane and other major cities. Directly comparable in delivering community-based primary care with bulk billing and private fee mix, and competing in similar suburban catchments.

Emerging players

• Doctors on Demand: Australian telehealth provider offering video and phone GP consultations. Comparable in the telehealth service offering (Star Medical provides bulk bill telehealth) but with a digital-first delivery model versus the traditional clinic model.

Regional players

• 13SICK National Home Doctor Service: After-hours home visit GP service that partners with practices like Star Medical Centre for after-hours coverage. Functionally comparable in the after-hours segment but operates via home visits rather than clinics.
• Queensland Health (Metro South Health): Public health service operating community health facilities in the same South Brisbane catchment. Indirect comparator as the public-sector primary care alternative for the same patient population.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/star-medical-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Star Medical Centre