Stauffer's Towing & Recovery

What Stauffer's Towing & Recovery does

Stauffer's Road Solutions, formerly Stauffer's Towing & Recovery, is a family-owned regional road services company headquartered in West Haven, Utah, operating 30 locations across Utah (17), Idaho (4), Wyoming (8), and Nevada (1). Founded in 1954 and currently led by Tory Stauffer as the third-generation owner, the company delivers a comprehensive suite of vehicle services including light-, medium-, and heavy-duty towing, roadside assistance (jump starts, lockouts, tire changes, fuel delivery), emergency recovery (winch-out, rollover, off-road, accident scene support), road service (mobile truck repair, diesel service, fleet support), cargo handling (load shifts, transfers, palletization), and environmental response (spill response, accident-site remediation, debris cleanup). Its customer base spans individual motorists, commercial fleets and transportation companies, and municipalities, with no disclosed large enterprise anchors and no recurring-revenue contracts.

The core operating technology is a diversified fleet of light-duty, medium-duty, and heavy-duty tow trucks and specialized recovery equipment deployed across geographically dispersed locations near major cities, interstate corridors, mountain routes, and commercial transportation hubs. Service dispatch runs 24/7 through phone ((801) 869-2727), online quote request forms, and SMS communications managed via Dialpad. There is no proprietary software platform or mobile application; the digital footprint is limited to a Squarespace-hosted website with service information, a location directory, request forms, and content marketing via a service-tips blog. As a member brand of the FirstLine Road Solutions platform, Stauffer's can coordinate road-service support beyond its four-state footprint through a broader multi-brand network. No AI, machine learning, or automation capabilities are disclosed in any current product, integration, or operational workflow.

The business model is transaction-based: each service call is quoted and billed individually, with no published pricing tiers or subscription/contract structures. Revenue is generated per service event across consumer (towing, roadside), commercial (fleet, heavy-duty, cargo), and government/municipal (environmental, emergency response) work. Go-to-market is direct-to-consumer via phone and web with no third-party distribution or reseller channel disclosed. Pricing is opaque (quote-only) and there are no disclosed enterprise agreements, fleet management contracts, or recurring retainers, indicating a largely on-demand, long-tail revenue mix.

Name

Stauffer's Towing & Recovery

Legal name

Stauffer's Road Solutions

Website

https://staufferstowing.com

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

11–50 employees

Short description

Stauffer's Road Solutions is a family-owned towing and recovery company founded in 1954, operating 30 locations across Utah, Idaho, Wyoming, and Nevada. It serves individual motorists, commercial fleets, and municipalities with 24/7 towing, roadside assistance, recovery, cargo handling, and environmental response services as a member of the FirstLine Road Solutions platform.

Ownership category

akta.pro rank

Product category

Towing and Roadside Assistance Services

NAICS

Motor Vehicle Towing (48841), Motor Vehicle Towing (488410), Support Activities for Road Transportation (4884)

SIC

Services-Automotive Repair, Services & Parking (7500), Transportation Services (4700)

akta.pro primary industry

Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

akta.pro secondary industries

Towing, Recovery & Vehicle Removal Services (TLAJAJAC), Towing, Recovery & Vehicle Storage (Collision-Related) (TLAKAEAM), Commercial Vehicle Roadside Enforcement Support (Disabled Truck Response, Oversize Incident Support) (TLAJAJAJ)

Keywords

• Vehicle towing services
• Roadside assistance
• Emergency recovery services
• Heavy-duty commercial towing
• Cargo handling recovery

Headquarters

HQ city

Brigham City

HQ country

United States

HQ region

North America

Offices29 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Towing and Recovery Services: Transaction-based towing and recovery services billed per service call, including light-duty towing, heavy-duty towing, roadside assistance, emergency recovery, road service, cargo handling, and environmental response services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Stauffer's Road Solutions operates a regional towing and recovery business providing vehicle towing (light-duty, medium-duty, heavy-duty, commercial fleet, long-distance), roadside assistance (jump starts, lockouts, tire changes, fuel delivery, breakdown assistance), emergency recovery (winch-out, rollover, off-road, accident scene support), road service (mobile truck repair, diesel service, fleet support), cargo handling, and environmental response services across 30 locations in Utah, Idaho, Wyoming, and Nevada.

Product overview

Stauffer's Road Solutions operates as a regional road services company offering a comprehensive suite of vehicle towing, roadside assistance, emergency recovery, and environmental response services. The company operates 30 locations across Utah, Idaho, Wyoming, and Nevada, providing light-duty and heavy-duty towing, roadside assistance (jump starts, lockouts, tire changes, fuel delivery), emergency recovery (winch-out, rollover, off-road), road service (mobile truck repair, diesel service, fleet support), cargo handling (load transfers, freight handling), and environmental services (spill response, debris cleanup, remediation). The company serves as a member of the FirstLine Road Solutions platform, enabling coordination beyond their immediate footprint. Services cover passenger vehicles, delivery vans, tractor-trailers, buses, RVs, trailers, and construction equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• Vehicle Towing Light-duty, medium-duty, heavy-duty, commercial fleet, and long-distance vehicle towing services across Utah, Idaho, Wyoming, and Nevada for individual motorists and commercial operators.
• Roadside Assistance Emergency roadside services including jump starts, vehicle lockouts, tire changes, fuel delivery, and breakdown assistance for stranded motorists across the Mountain West.
• Emergency Recovery Heavy-duty recovery services including winch-out, rollover recovery, off-road recovery, and accident scene support for vehicles stranded in difficult situations.
• Road Service Mobile truck repair, commercial breakdown support, diesel road service, tire and battery assistance, and on-site fleet support for commercial vehicles.
• Cargo Handling Load shifts and transfers, cargo recovery, palletization, freight handling, and disposal coordination for commercial transportation incidents.
• Environmental Services Emergency response for hazardous incidents including fuel and oil spill response, cargo and debris cleanup, accident-site remediation, and environmental recovery support.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• FirstLine Road SolutionscoreStrategic or Co-development PartnerStauffer's Road Solutions operates as a proud member of the FirstLine Road Solutions platform. As part of this national network, Stauffer's can coordinate support for customers beyond their immediate four-state footprint, connecting them with trusted road-service resources across a broader geographic area.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Cal-Nevada Road Solutions: Cal-Nevada Road Solutions is a sister brand within the FirstLine Road Solutions platform operating primarily in California and Nevada. It is comparable to Stauffer's as both deliver the same towing, recovery, and roadside service portfolio under the FirstLine umbrella, though it operates in adjacent rather than overlapping Mountain West geography.

Broad incumbents

• Allstate Roadside Services: Allstate Roadside Services delivers towing, jump-start, lockout, and tire-change services to consumers and policyholders, often powered by a managed network of regional tow operators. It is comparable to Stauffer's as both monetize per-call towing; Allstate is an insurance-anchored broad incumbent while Stauffer's is an owned-fleet regional operator.
• AAA (American Automobile Association): AAA is the largest membership-based roadside assistance provider in North America, offering towing, lockout, fuel, and battery services across the U.S. It is comparable to Stauffer's as both deliver per-call towing and recovery, but AAA is a national membership/insurance organization while Stauffer's is an owned-fleet regional operator.

Direct peers

• Urgent.ly: Urgent.ly is an on-demand digital roadside assistance platform offering towing, recovery, and related services to consumers, insurers, and OEMs. It is comparable to Stauffer's because both provide towing, accident recovery, and roadside support, though Urgent.ly is technology-led versus Stauffer's asset-led.
• Coach-Net: Coach-Net provides 24/7 emergency roadside assistance and towing for RVs, motorhomes, and passenger vehicles. It is comparable to Stauffer's because both offer towing, tire, lockout, fuel-delivery, and battery services — Coach-Net is program/membership-based while Stauffer's is direct-service.
• Agero: Agero is a leading B2B roadside assistance platform serving insurers, OEMs, and fleets with towing, lockout, fuel, and battery services. It is directly comparable to Stauffer's as both monetize per-call towing and recovery, though Agero operates a software-and-network model rather than owned trucks.
• Good Sam Emergency Roadside Service: Good Sam offers emergency roadside and towing plans targeted at RV, travel-trailer, and automotive owners. It is comparable to Stauffer's because both serve motorists needing tow, tire, lockout, and fuel delivery, with Good Sam focused on the RV niche and Stauffer's operating a broader regional fleet.
• HONK Technologies: HONK is a digital roadside-assistance marketplace connecting stranded motorists with tow and recovery operators via an app. It is comparable to Stauffer's as both deliver light- and heavy-duty towing, jump-starts, tire changes, and lockouts — though HONK is asset-light and Stauffer's owns its fleet.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stauffers-towing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stauffer's Towing & Recovery