The St. Regis Mumbai

What The St. Regis Mumbai does

The St. Regis Mumbai is a luxury hotel property located at 462 Senapati Bapat Marg, Lower Parel, within the High Street Phoenix complex in Mumbai, India. It is operated as a managed/flagged property by Marriott International (NASDAQ: MAR) under the St. Regis brand, and is positioned as the first St. Regis hotel in India, drawing on the brand's 120-year heritage from founder John Jacob Astor IV. The property offers luxury accommodations including guest rooms, signature rooms, suites, and one-bedroom apartments, complemented by the signature St. Regis Butler Service, eight restaurants and bars (Koishii, By the Mekong, Sahib Room & Kipling Bar, Koi Bar, Seven Kitchens, Sette Mara, The Drawing Room, and The St. Regis Bar), the St. Regis Spa, The Athletic Club fitness center, an outdoor infinity pool, and event spaces including ballrooms and banquet halls capable of hosting large weddings and corporate events.

The underlying technology stack is Marriott's global property management and reservation infrastructure, including the Marriott.com booking platform, the Marriott Bonvoy mobile application with mobile-key functionality, and a 360-degree Matterport virtual tour for digital merchandising. Distribution is multi-channel: direct booking via Marriott.com, GDS access for travel agents and tour operators, the Bonvoy loyalty program, OTAs, corporate/MICE sales, and a physical private entrance connecting the hotel to the Phoenix Palladium luxury mall. The business model combines recurring-style room revenue, transaction-based food and beverage revenue across the eight venues, transaction-based spa revenue, event/banqueting revenue, and loyalty-driven repeat demand through Marriott Bonvoy points. Pricing is quote-based with member-exclusive (10%) and direct-booking (5%) discounts, and the property holds ISO 14001 environmental certification.

The customer base spans luxury leisure travelers, business and corporate clients, families on extended stays, and couples seeking romantic experiences, with the hotel's Mumbai location serving both the commercial Lower Parel business district and affluent inbound and domestic luxury demand. The property is rated 4.4 out of 5 stars across 2,226 reviews and benefits from strategic partnerships with Phoenix Palladium (mall integration and Racquet Club access), Huddle (racquet sports booking platform), and Chase (Marriott Bonvoy co-brand credit card).

Name

The St. Regis Mumbai

Legal name

The St. Regis Mumbai

Website

https://stregismumbai.com

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The St. Regis Mumbai is a luxury hotel property operated by Marriott International in Lower Parel, Mumbai, serving affluent leisure and business travelers with luxury rooms, eight dining venues, a spa, event spaces, and signature Butler Service.

Ownership category

akta.pro rank

Product category

Luxury Hotels

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Heritage & Palace Luxury Hotels (THAGACAF)

Keywords

• Luxury hotel services
• Fine dining restaurants
• Spa and wellness
• Meeting and events
• Hospitality services

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Guest Room Revenue: Primary revenue stream from luxury room and suite rentals. The hotel offers various room categories including Ocean View, Racecourse View, Skyline View, and Signature Large rooms, along with one-bedroom apartments for extended stays.
2. Food and Beverage: Revenue from 8 on-site restaurants and bars including Koishii (Nikkei cuisine), By the Mekong (Pan-Asian), Seven Kitchens (all-day dining), Sahib Room & Kipling Bar (Indian), Koi Bar, Sette Mara (Middle Eastern), Café by The St. Regis, and The St. Regis Bar.
3. St. Regis Spa Services: Revenue from spa treatments including Ayurvedic treatments, body scrubs, wraps, couples massages, facials, and various massage services at the hotel spa.
4. Meeting and Events: Revenue from event spaces including ballrooms, banquet halls, and outdoor venues for weddings, corporate events, and celebrations.
5. Marriott Bonvoy Points Redemption: Loyalty program revenue through Marriott Bonvoy, where members earn and redeem points for stays, with partnerships including Chase credit cards offering bonus points.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The St. Regis Mumbai is a luxury hotel property offering premium accommodations including guest rooms, signature rooms, suites, and one-bedroom apartments, complemented by signature Butler Service. The property operates 8 restaurants and bars, a full-service spa, fitness facilities, an outdoor pool, and event spaces for celebrations and corporate gatherings. It is the first St. Regis hotel in India, located within the High Street Phoenix complex in Lower Parel, Mumbai.

Product overview

The St. Regis Mumbai is a luxury hotel operating as a single-property hospitality offering, part of Marriott International's St. Regis brand portfolio. The property provides integrated luxury services comprising accommodation (rooms, suites, apartments), dining (8 restaurants and bars), spa and wellness (St. Regis Spa, Athletic Club, outdoor pool), personalized Butler Service, event spaces, and recreational activities including racquet sports access. The hotel is positioned within the High Street Phoenix complex in Lower Parel, Mumbai.

Differentiator

Problem solved

Functional benefit

Products and services

• Luxury Rooms & Suites
• St. Regis Butler Service
• Dining Venues
• St. Regis Spa
• Events & Meetings
• Outdoor Swimming Pool and Fitness Center
• One-Bedroom Apartments

Quantifiable outcome

• 4.4/5 overall guest satisfaction rating from 2,226 reviews, with Cleanliness at 4.6, Location at 4.6, Service at 4.5, and Dining at 4.5

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered flagship and core.

• Marriott InternationalflagshipStrategic or Co-development PartnerThe St. Regis Mumbai operates as a flagship property within the Marriott International portfolio under the St. Regis brand. The hotel benefits from Marriott's global reservation system, loyalty program (Marriott Bonvoy), marketing infrastructure, and operational standards.
• Phoenix Palladium MallcoreStrategic or Co-development PartnerThe hotel is physically connected to Phoenix Palladium, one of Mumbai's premier luxury shopping destinations. Guests enjoy priority access to Padel & Pickleball Courts at the Racquet Club within Phoenix Palladium. The partnership provides mutual foot traffic and convenience for hotel guests.
• Chase (Marriott Bonvoy Credit Card)coreGTM or Marketing PartnerChase co-brand credit card partnership offering Marriott Bonvoy Boundless card with promotional offer of 3 Free Nights + 50,000 Bonus Points. Drives customer acquisition and loyalty program engagement.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Leela Mumbai: Luxury hotel near Mumbai airport targeting transit business travelers and affluent leisure guests with comparable suites, F&B venues, and event capacity.
• Trident, Nariman Point: Oberoi Group luxury property in Mumbai's traditional business district, competing for the same corporate and event business traveler base with comparable room, F&B, and banquet offerings.
• The Oberoi, Mumbai: Long-standing luxury business hotel in Nariman Point with strong corporate and leisure mix. Directly comparable in service standards, F&B depth, and Mumbai luxury positioning.
• Four Seasons Hotel Mumbai: Global luxury chain operating a flagship Mumbai property with comparable butler-tier service, premium F&B, and large-suite inventory. Closest non-Marriott competitor for global luxury travelers and corporate bookers.
• Sofitel Mumbai BKC: Accor luxury property in Mumbai's Bandra-Kurla commercial complex, competing for the same business traveler and corporate events segments with French luxury positioning.
• ITC Grand Central, Mumbai: Luxury hotel operated by ITC Hotels in central Mumbai with strong F&B program, large event spaces, and luxury positioning targeted at both corporate and leisure guests.
• JW Marriott Mumbai Juhu: Marriott International luxury/upper-upscale property within the same parent brand family, sharing Bonvoy distribution, mobile key technology, and corporate booking infrastructure. Most direct intra-portfolio benchmark.
• The Taj Mahal Palace, Mumbai: Iconic heritage luxury hotel in Mumbai's Colaba district and India's flagship luxury hospitality benchmark. Directly comparable as a heritage-brand luxury hotel targeting the same affluent leisure, business, and events segments in Mumbai.

Broad incumbents

• Hyatt Regency Mumbai: Upper-upscale international brand operating in Mumbai with overlapping amenities (multiple F&B, events, spa) but positioned slightly below true luxury tier. Comparable for corporate bookers and group blocks.
• Hilton Mumbai International Airport: Major international hotel brand near Mumbai airport serving overlapping corporate and MICE demand with comparable F&B and event infrastructure, though positioned as upscale rather than luxury.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/stregismumbai
• Facebookfacebook.com/stregismumbai
• Instagraminstagram.com/stregismumbai
• LinkedInlinkedin.com/company/stregismumbai

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The St. Regis Mumbai