City of Subiaco

What City of Subiaco does

The City of Subiaco is a local government authority (municipal council) established in 1896 in Subiaco, an inner-city suburb of Perth, Western Australia, serving residents, businesses, community organizations, and visitors within its municipal boundaries. The City employs approximately 185 staff and delivers a broad portfolio of municipal services including waste management (including FOGO recycling), parking management across 41 carparks with over 10,000 parking bays, planning and building approvals, animal registration, community facilities (library, museum, Lords Recreation Centre, parks), and community grants (Sport Development up to $2,500, Community Development up to $5,000, Youth Achievement up to $450).

The City operates a digital service ecosystem centered on its My Account portal and T1Cloud-powered Online Services Portal, enabling 24/7 access to rates enquiries, planning applications, parking e-permits, parks booking, and service requests. Supporting infrastructure includes Intramaps spatial mapping, EasyPark mobile parking payment integration, Australia Post rate payment channels, and Eventbrite event ticketing. The City has invested in sustainability infrastructure including 162.78 kW of rooftop solar generation across Lords Recreation Centre, Subiaco Library, Rosalie Park, and community centers, maintaining Climate Active Carbon Neutral certification since 2019/20.

Revenue is generated through five principal streams: property rates (recurring revenue from residential and commercial ratepayers with concession schemes up to 50% for pensioners/seniors), parking fees and infringements (transaction-based, with free parking after 5pm weekdays and weekends), regulatory fees and charges (development applications, facility hire, animal registrations, waste services), state and federal grants/subsidies for infrastructure and community programs, and venue/facility hire revenue. The City's strategic agenda is anchored in climate action (net zero by 2040, full electrification by 2035), public realm improvements (Subi Greenwalks, Hay Street Greening, Seddon Street upgrade), and community partnerships with 20+ not-for-profit organizations.

Name

City of Subiaco

Legal name

City of Subiaco

Website

https://subiaco.wa.gov.au

Company type

Private

Founded year

1896

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Subiaco is a local government authority in Perth, Western Australia, serving approximately 185 staff-delivered municipal services including rates, parking, waste management, planning, and community programs to residents, businesses, and visitors within its municipal boundaries since 1896.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Public Administration (92), Administration of Environmental Quality Programs (9241)

SIC

Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industry

Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Local government services
• Municipal administration
• Waste management services
• Parking management
• Community grants programs

Headquarters

HQ city

Subiaco

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Rates Revenue: Property rates collected from residential and commercial ratepayers within the City boundaries, with various concession schemes for pensioners and seniors.
2. Parking Fees and Fines: Revenue from parking meters, permits, and parking infringements. First hour free on weekdays, free parking after 5pm and weekends.
3. Fees and Charges: Various service fees including building/development applications, facility hire, animal registrations, waste services, and other regulatory fees.
4. Grants and Subsidies: State and federal government funding for infrastructure projects, community services, and environmental initiatives.
5. Facility and Venue Hire: Revenue from hiring venues, parks, and community facilities for events and activities.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

The City of Subiaco is a local government authority delivering statutory municipal services including rates collection, waste and recycling management, parking enforcement, pet registration, planning and building approvals, and community facilities. It operates physical infrastructure (41 carparks with 10,000+ bays, recreation centres, libraries, parks) and digital services (rates billing, e-permits, service requests) for residents, businesses, and visitors within its municipal boundaries. It also administers community grants (Sport Development, Community Development, Youth Achievement) and runs sustainability programs including carbon neutral operations since 2019/20.

Product overview

The City of Subiaco operates a comprehensive digital service ecosystem for ratepayers, residents, and visitors. The core offering consists of an Online Services Portal (powered by t1cloud.com/T1Default) providing 24/7 access to service requests, payments, and bookings, integrated with the My Account authenticated portal for personalized services and parking e-permits. Supporting services include the eLibrary digital resource platform, Parking Management System with EasyPark app integration, Parks Booking System, and various grant programs (Sport Development, Community Development, Youth Achievement Grants). Urban development initiatives like Subi Greenwalks and Hay Street Greening represent major infrastructure projects. Community engagement is facilitated through e-newsletters (Subiaco Snapshot, Business, Happening in Subiaco, Positive Ageing, ARTFORM), public art programs, and community partnerships. No public API or AI/ML capabilities are documented.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Services Portal A comprehensive digital service portal enabling residents to submit requests, make payments, book facilities, and access city services online 24/7, including rate enquiries, waste management, pet registrations, parking permits, and planning applications.
• My Account Authenticated citizen portal providing access to personalized services, application tracking, parking e-permits, and infringement dispute management.
• Online Payments Secure payment platform enabling residents to pay rates, invoices, and parking fees via Visa or Mastercard, with transaction limits and BPAY options.
• eLibrary Digital Resources Digital collection of online resources including e-books, e-audiobooks, databases, research tools, streaming video, language learning, and children's digital content accessible with a library card.
• Parking Management System Manages 41 on-street and off-street carparks with over 10,000 parking bays, offering free evening and weekend parking, EasyPark app integration, and an interactive parking map.
• Parks Booking System Online booking platform for reserving parks, reserves, and community venues for events and activities.
• Sport Development Grants Grant program providing up to $2,500 per funding round for not-for-profit sports clubs and associations to support sport and recreation projects and initiatives.
• Community Development Grants Grant program offering up to $5,000 for not-for-profit incorporated organisations and up to $1,000 for unincorporated groups to support cultural and community activities.
• Youth Achievement Grants Grant program providing up to $450 annually for residents aged 12-25 to support participation in events, competitions, and activities that promote personal or professional development.
• Service Request Forms Digital forms for submitting various service requests including street maintenance, tree pruning, faulty streetlights, waste services, pet registrations, parking issues, noise complaints, graffiti reports, and building enquiries.
• Public Art Collection Permanent and temporary works of art including sculptures, murals, and mosaics displayed throughout the city on City-owned and private property.

Quantifiable outcome

• Carbon neutral status maintained annually from 2020-2035
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

18 partnerships are on record, tiered core and minor.

• RAC (Reconnect WA)coreStrategic or Co-development Partner · 1 January 2023RAC supported the Postal Walk public realm upgrade project in response to identified community need for additional spaces for people to sit, connect, and linger in the town centre.
• Blackburne Property GroupcoreStrategic or Co-development Partner · 1 January 2023Partnered with the City for the Seddon Street public realm upgrade and ONE Subiaco Market event celebrating the opening.
• WALGA (Western Australian Local Government Association)coreStrategic or Co-development PartnerThe City works with WALGA on climate change policy and initiatives. WALGA's State Council endorsed the Climate Change Policy Statement in July 2018. The City also participates in WALGA-led Power Purchase Agreement for 100% renewable electricity from Albany Wind Farm, Collgar Wind Farm, and Emu Downs Wind Farm.
• Cities Power PartnershipcoreStrategic or Co-development PartnerThe City is a member of Cities Power Partnership, Australia's largest network of local councils leading the way to net zero emissions. The City has committed to five pledges including renewable energy for operations, fleet emissions requirements, energy efficient lighting, and cycling support.
• Switch Your ThinkingcoreStrategic or Co-development PartnerSwitch Your Thinking is a local government initiative supporting communities to reduce greenhouse gas emissions. As a member council, City of Subiaco residents can access free community workshops and the Rewards for Residents program.
• EarthwiseminorStrategic or Co-development PartnerA safe place where disadvantaged and vulnerable people, including those experiencing homelessness or financial distress, can connect, receive food assistance and learn about environmental sustainability.
• Subi Farmers MarketminorStrategic or Co-development PartnerSupporting social connection and community outcomes through a weekly local market and healthy fresh food provision, with a free stall for local not-for-profit community organisations.
• Mission AustraliaminorStrategic or Co-development PartnerPartnership for exhibition of art created by people with disability.
• Subiaco Community Men's ShedminorStrategic or Co-development PartnerA safe place where men can connect to others for support and contribute to manual arts projects.
• Subiaco Justice CentreminorStrategic or Co-development PartnerLegal advice for disadvantaged persons who otherwise could not afford it, and community education sessions on topics such as advanced care planning for seniors and financial literacy for women.
• Subiaco Primary School Community PoolminorStrategic or Co-development PartnerSupport for a local community swimming pool that encourages physical activity and neighbourhood connections.
• The Boxing Project Inc.minorStrategic or Co-development PartnerNon-combat boxing and mental wellness workshops for women.
• Vocal Ensemble VoiceworksPLUSminorStrategic or Co-development PartnerA choir that promotes social connection and inclusion for people with disability.
• Wandana Community AssociationminorStrategic or Co-development PartnerCommunity gardening activities and a fortnightly morning tea for residents at Wandana social housing complex.
• Yirra YaakinminorStrategic or Co-development PartnerAboriginal performing arts organization partnered with the City.
• BOS CivilminorStrategic or Co-development PartnerConstruction contractor for Forrest Walk public realm upgrade project.
• PTA (Public Transport Authority)minorStrategic or Co-development PartnerPartner for Hay Street Greening project coordinating bus stop upgrades.
• Karen Jacobs (Indigenous Economic Solutions Pty Ltd)minorStrategic or Co-development PartnerBloodline descendant and Traditional Owner of Whadjuk Country providing bush tucker plant knowledge for Theatre Gardens Bush Tucker Garden.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• City of Melbourne: Major Australian capital city council with overlapping municipal functions and a particularly strong track record in carbon neutral operations, climate action plans, and urban placemaking — a benchmark peer on sustainability credentials.
• City of Perth: The central Perth local government authority operating a much larger portfolio of the same municipal service categories (parking, rates, planning, waste, community, sustainability) — relevant as a broader incumbent and capital city benchmark for service standards and digital capability.
• City of Sydney: Major Australian metropolitan council recognised for ambitious carbon neutral and renewable energy programs alongside full municipal service delivery — a broader incumbent peer on climate leadership and digital service transformation.

Direct peers

• City of Vincent: Adjacent inner-Perth local government of comparable size and demographic profile, delivering the same suite of municipal services (rates, parking, waste, planning, community programs) to a dense urban residential and commercial catchment — the most natural operational peer.
• City of Cottesloe: Small Western Australian coastal council of comparable resident population and budget scale, providing identical municipal services including parking management, rates, waste, planning approvals, and community grants.
• City of Stirling: Large Perth metropolitan council operating the same local government service mix (rates, parking, waste, recreation centres, libraries, sustainability programs) at a larger scale, providing a scaled benchmark for service delivery, digital maturity, and capital programs.
• Town of Cambridge (WA): Small, affluent inner-western Perth local government with overlapping resident demographic, similar rate base scale, and parallel programs in sustainability, parking, community grants, and urban placemaking.
• City of Nedlands: Inner-western Perth local government of similar size and affluence, delivering the same municipal functions including parking, waste collection, planning/building approvals, library, recreation, and community engagement programs.

Others

• Cities Power Partnership: Australia's largest local government climate network of which City of Subiaco is a member with five net-zero pledges — a peer network for sustainability benchmarking, knowledge sharing, and joint advocacy on renewable energy and emissions reduction.
• WALGA (Western Australian Local Government Association): Peak industry body for WA local governments that coordinates the renewable PPA the City participates in and sets sector climate policy — relevant as an enabling partner and ecosystem peer rather than a direct competitor.

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cityofsubi
• LinkedInlinkedin.com/company/cityofsubi
• Instagraminstagram.com/cityofsubi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Subiaco