Sur Occidente

What Sur Occidente does

Subred Integrada de Servicios de Salud Sur Occidente E.S.E. is a state-owned public healthcare entity (Empresa Social del Estado) created in 2016 through Acuerdo 641 of the Bogotá City Council by unifying five former hospitals — Pablo VI Bosa, Sur, Bosa, Fontibón, and Occidente de Kennedy — into a single integrated network. It operates under the Secretaría Distrital de Salud de Bogotá as its parent supervisory entity, implementing the Bogotá +MAS Bienestar health model based on Humanized Primary Social Care across four southwestern localities of Bogotá D.C. (Kennedy, Fontibón, Bosa, and Puente Aranda). The service portfolio spans emergency care, outpatient services, hospitalization, maternal and child health (including a Banco de Leche Humana), vaccination programs, clinical laboratory and imaging diagnostics, a Pathology Service launched at Hospital de Bosa on June 1, 2026, and specialized offerings such as Consultorio Rosado (certified breast health) and Conectando Voces (remote Colombian Sign Language interpretation for hearing-impaired patients).

The entity's technology footprint centers on a suite of internal and citizen-facing platforms: Ágilsalud (clinical and administrative document management at agilsalud.subredsuroccidente.gov.co), SGI/Almera (integral internal management), SURESOC (social security/citizen services), Aula Saber Sur Occidente (virtual training at aulavirtual.subredsuroccidente.gov.co), and the Línea 137 dedicated urgent health telephone channel, which managed approximately 35,000 calls in its first two months at 80% appointment-assignment effectiveness. Distribution is multi-channel — direct facility visits, the Línea 137/195 phone lines, WhatsApp scheduling, and digital self-serve portals — across 13+ ICONTEC-accredited facilities, with multiple specialty accreditations and OES membership reinforcing quality positioning.

The business model is non-commercial: as an E.S.E. within Colombia's General Social Security Health System (SGSSS), the entity is financed through capitated payments from EPS (Health Promoting Entities, principally Capital Salud), Bogotá District budget allocations, and international cooperation resources. No direct fees are charged to users under Law 100 of 1993. Strategic direction is set under the approved 2025-2028 Institutional Development Plan (Acuerdo 087 of 2024), with governance exercised through a Junta Directiva and operational leadership under Gerente Andrea Hurtado Neira.

Name

Sur Occidente

Legal name

Subred Integrada de Servicios de Salud Sur Occidente E.S.E.

Website

https://subredsuroccidente.gov.co

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Subred Sur Occidente E.S.E. is a state-owned integrated public health network in Bogotá, Colombia, serving residents of the Kennedy, Fontibón, Bosa, and Puente Aranda localities through hospitals, health centers, and digital platforms under the Bogotá +MAS Bienestar model.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), General Medical and Surgical Hospitals (622110), Health Care and Social Assistance (62)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

akta.pro secondary industries

Mass Vaccination & Community Outreach Operations (PODs/Mobile Clinics) (HLAJAHAD), Data Integration, Interoperability & Reporting (ELR/HIE/CDC/NNDSS) (HLAJABAN), Health Information Exchange & Public Health Data Integration (HLAJAJAD), Public & Private Vaccine Provider Networks (Clinics/Pharmacies/Physicians) (HLAJAHAB)

Keywords

• Public healthcare services
• Hospital network operations
• Primary medical care
• Emergency health services
• Clinical diagnostic services

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Distribution channels10 records

Marketing channels13 records

Core offering

Subred Sur Occidente E.S.E. is a public integrated healthcare network providing primary care, emergency services, hospitalization, maternal and child health, vaccination, clinical laboratory and imaging diagnostics, pathology, and specialized programs to residents of the southwestern Bogotá localities of Kennedy, Fontibón, Bosa, and Puente Aranda. Services are delivered through a coordinated network of hospitals (Hospital de Bosa) and multiple Centros de Salud, supported by digital platforms (Ágilsalud, SURESOC, Almera/SGI, Aula Saber) and accessibility programs including Conectando Voces sign language interpretation and Línea 137 emergency hotline.

Product overview

Subred Sur Occidente E.S.E. is a public integrated healthcare network (Empresa Social del Estado) serving the localities of Kennedy, Fontibón, Bosa, and Puente Aranda in Bogotá, Colombia. The organization provides healthcare services through a network of hospitals and health centers, including Hospital de Bosa and multiple Centro de Salud facilities. Its service portfolio encompasses clinical hospital management, emergency care, outpatient services, laboratory and imaging diagnostics, pathology services, vaccination programs, and specialized services such as the Human Milk Bank. The network also operates digital platforms including Ágilsalud (document management), Suresoc (citizen services), and Almera/SGI (internal management systems), along with specialized programs like Conectando Voces (sign language interpretation) and Línea 137 (emergency hotline).

Differentiator

Problem solved

Functional benefit

Products and services

• Ágilsalud Electronic health documentation and clinical management system for patient records, prescriptions, and care coordination across all Subred Sur Occidente facilities. Used by clinical staff and patients to access health records and administrative documentation.
• Almera (SGI) Integral Management System used for internal institutional management and operations across the Subred, supporting administrative processes.
• SURESOC Social security and citizen service platform supporting administrative processes for citizens accessing Subred Sur Occidente's healthcare services.
• Línea 137 - Exclusive Urgent Health Line Dedicated telephone channel for health urgencies serving residents of the Subred's four southwestern localities, achieving 80% effectiveness in appointment assignment and managing 35,000 calls in its first two months of operation.
• Conectando Voces - Remote Sign Language Interpretation Remote interpretation service providing Colombian Sign Language (Lengua de Señas Colombiana) interpretation for people with hearing disabilities accessing health services at Subred Sur Occidente facilities.
• Banco de Leche Humana (Human Milk Bank) Human Milk Bank service supporting maternal health and breastfeeding promotion programs for pregnant women, new mothers, and infants in the southwestern Bogotá service area.
• Consultorio Rosado (Pink Office) Specialized breast health service at Hospital de Bosa certified by the Colombian Mastology Association, providing breast health screening, diagnosis, and patient care to women in the service area.
• Servicio de Patología (Pathology Service) at Hospital de Bosa Diagnostic pathology service operational at Hospital de Bosa since June 1, 2026, strengthening the hospital's diagnostic capacity for patients across the Subred network.
• Laboratorio Clínico e Imagenología (Clinical Laboratory and Imaging) Clinical laboratory and imaging diagnostic services supporting patient care across the Subred's hospitals and health centers.
• Vacunación Antirrábica (Anti-Rabies Vaccination) Anti-rabies vaccination service for canines and felines provided through the Subred's immunization points, supporting zoonotic disease prevention in the community.
• Aula Saber Sur Occidente Virtual classroom and training platform for healthcare professional development and continuous education for Subred Sur Occidente staff.

Quantifiable outcome

• Línea 137 managed 35,000 calls in its first two months with 80% effectiveness in appointment assignment
• +2 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Secretaría Distrital de Salud de BogotácoreStrategic or Co-development Partner · 1 January 2016The parent supervisory entity of the Bogotá District health system. The Subred operates under the regulatory framework and strategic direction of the Secretaría Distrital de Salud, which sets health policy, allocates budgets, and oversees the integrated care model (Modelo de salud de Bogotá +MAS Bienestar). The Subred is one of four integrated health networks (Subredes) under this umbrella.
• Subredes Integradas de Salud del Distrito (Sur, Norte, Centro Oriente)coreStrategic or Co-development Partner · 1 January 2016Collaborative network of the four integrated health subredes of Bogotá District (Sur, Norte, Centro Oriente, and Sur Occidente) established under Acuerdo 641 of 2016. The Subredes conduct joint contracting processes such as shared medication procurement (convocatoria conjunta), revisoría fiscal services, and other shared initiatives to achieve economies of scale and coordinated service delivery across the city.
• Organización para la Excelencia de la Salud (OES)coreStrategic or Co-development PartnerSubred Sur Occidente E.S.E. is a member of OES, an organization dedicated to healthcare excellence. Membership provides access to best practices benchmarking, quality improvement frameworks, and a network of leading Colombian healthcare institutions committed to excellence standards.
• Capital Salud EPSminorStrategic or Co-development PartnerDistrict-owned EPS (Health Promoting Entity) that serves as a key financier and care coordinator within the SGSSS. Capital Salud channels capitated resources to the Subred for the delivery of health services to its enrolled population in the southwestern localities.
• Entidad Asesora de Gestión Administrativa y Técnica (EGAT)minorImplementation/ SI/ Consulting PartnerAdvisory entity providing administrative and technical management support to district health entities. EGAT provides consulting and technical assistance services to support the operational management of the Subred.
• Alcaldía Mayor de BogotácoreStrategic or Co-development PartnerThe mayor's office of Bogotá provides overarching governance, policy direction, and budget support. The Subred operates as a public entity under the administrative structure of the Bogotá mayoralty, contributing to the city's public health objectives and district development plans.
• Superintendencia Nacional de Salud (Supersalud)coreOthersNational Health Superintendent exercises inspection, vigilance, and control over the health system. Supersalud protects user rights within the SGSSS through supervisory oversight, imposing sanctions and requiring corrective actions when necessary to ensure system integrity.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Sura EPS: One of the largest Colombian EPSs with significant Bogotá-area enrollees and integrated provider arrangements. Comparable as a counterparty in capitated contracts flowing services revenue into hospital networks, though Sura operates as a private-sector financier while the Subred is a public provider.
• Hospital Universitario San Ignacio: Major non-profit university hospital in Bogotá providing tertiary care across multiple specialties. Comparable as a Bogotá-area inpatient/outpatient provider competing for specialist talent and complex cases, though operating under a private non-profit governance model rather than as a public E.S.E. network.
• EPS Sanitas (Colsanitas): Major Colombian Health Promoting Entity with an integrated provider network in Bogotá including its own clinics and hospitals. Comparable as a counterparty in capitated contracts and as a vertically integrated health-services operator in the same Bogotá market.
• Empresa Social del Estado Hospital de La Misericordia: Public pediatric specialty hospital in Bogotá operating as an E.S.E. with similar statutory governance, district-level supervision, and capitated funding model. Comparable as a public-sector specialty provider under the SGSSS, but focused on pediatrics rather than integrated general care across localities.

Direct peers

• Subred Integrada de Servicios de Salud Sur E.S.E. Sister Subred covering the southern localities of Bogotá under the same Acuerdo 641 of 2016 framework. Conducts joint procurement and contracting with Subred Sur Occidente, making it the closest operational and structural peer.
• Subred Integrada de Servicios de Salud Centro Oriente E.S.E. Fourth Bogotá Subred under Acuerdo 641 of 2016, serving the central-eastern localities of Bogotá. Collaborates with Sur Occidente on joint medication tenders, revisoría fiscal, and shared administrative initiatives under the District health model.
• Subred Integrada de Servicios de Salud Norte E.S.E. One of the four integrated health Subredes of Bogotá created under Acuerdo 641 of 2016. Operates a hospital and health-center network serving the northern localities of Bogotá under the same Distrito health model, with comparable regulatory framework, EPS capitated funding, ICONTEC accreditations, and digital platform stack.

Regional players

• Capital Salud EPS: District-owned Bogotá EPS that serves as the primary capitating counterparty for Subred Sur Occidente. Comparable in that both are state-owned SGSSS entities under Bogotá District oversight, though Capital Salud operates as a financier/coordinator while the Subred operates as a provider network.

Others

• Instituto Distrital de Ciencia, Biotecnología e Innovación en Salud (IDCBIS): Bogotá District research institute focused on health biotechnology and innovation, identified as a potential research and innovation partner for the Subred. Comparable as an enabling institution within the Bogotá health-innovation ecosystem rather than a direct competitor.
• Organización para la Excelencia de la Salud (OES): Colombian healthcare-excellence organization of which Subred Sur Occidente is a member. Provides benchmarking, quality frameworks, and best-practices resources—comparable as an enabling/thematically related institution that shapes the quality standards the Subred adheres to.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/SubRedSurOcci
• YouTubeyoutube.com/channel/UCooUZSytSKjCxJ3WN6JsDtQ
• Facebookfacebook.com/SubredSurOccidenteESE
• LinkedInlinkedin.com/company/sur-occidente
• Instagraminstagram.com/SubredSurOccidente

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sur Occidente