Sunshine Water Services

What Sunshine Water Services does

Sunshine Water Services is a regulated water and wastewater utility operating as a regional brand under Nexus Water Group Inc., a privately-held U.S. utility holding company (formerly Water Service Corporation). The company's primary operating entity, Utilities Inc. of Louisiana, delivers potable water and wastewater services to residential and commercial customers across 35+ communities concentrated in Livingston, St. Tammany, and Tangipahoa Parishes. Operations are governed by the Louisiana Public Service Commission, which approves rates and tariffs, and the Louisiana Department of Environmental Quality, which oversees wastewater and environmental compliance.

The underlying infrastructure comprises 46 potable wells (ranging from 155 to 2,173 gallons per minute in capacity), 828,287 linear feet of distribution mains, 47 storage tanks (up to 300,000 gallons total capacity), 107 wastewater treatment plants (7.2 MGD aggregate treatment capacity), and 194 lift stations. The company is rolling out Advanced Metering Infrastructure (AMI) across its systems to improve monitoring and leak detection, and operates proactive PFAS monitoring and EPA-mandated Lead Service Line inventory programs. Customer-facing technology centers on the My Account online portal (24/7 bill payment, paperless billing, autopay, usage monitoring) and multi-channel support including a 24/7 emergency line.

The business model is a regulated subscription/utility structure: monthly recurring charges combining a fixed base rate (recovering supply, treatment, distribution, and customer service costs) with usage-based volumetric charges per 1,000 gallons. Additional regulated fees include a Water Purchase Adjustment surcharge of $0.182 per 1,000 gallons and the Louisiana DHH OPH SDWA pass-through charge. Customer segments include residential end-users, commercial accounts, and property developers served by a dedicated Developer Services Department. Customer acquisition occurs passively through property development within certificated service areas rather than through traditional sales motion. Capital investment has trended upward from $6.4M in 2021 to $15.9M in 2024, indicating an expanding rate base.

Name

Sunshine Water Services

Legal name

Nexus Water Group Inc.

Website

https://sunshinewater.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Sunshine Water Services is a regulated water and wastewater utility brand under Nexus Water Group Inc., serving residential, commercial, and developer customers across 35+ communities in Louisiana and Florida through owned wells, treatment plants, distribution mains, and lift stations, with rates approved by the Louisiana Public Service Commission.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utilities

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Treated Water Storage & Pressure Management (Reservoirs, Tanks, Booster Stations) (EUANAAAD)

Keywords

• Water utility services
• Wastewater treatment
• Potable water supply
• Water distribution networks
• Sewer utility services

Headquarters

HQ city

Mandeville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others

Revenue model

1. Water Utility Services: Monthly billing for water and wastewater utility services based on consumption measured by meters. Revenue derived from base rates (fixed monthly charges) plus usage-based charges per 1,000 gallons. Base rates recover fixed costs of supply, treatment, distribution, and customer service. Usage charges vary by consumption.
2. Wastewater Services: Sewer/wastewater treatment services billed through base rates and usage charges, regulated by Louisiana Public Service Commission.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Sunshine Water Services is a regulated water and wastewater utility provider that delivers potable water supply and wastewater collection/treatment services to residential and commercial customers through company-owned infrastructure. Operations span 46 potable wells, 828,287 linear feet of distribution mains, 47 storage tanks, 107 wastewater treatment plants (7.2 MGD capacity), and 194 lift stations across more than 35 communities in Florida and Louisiana (Livingston, St. Tammany, and Tangipahoa Parishes). Services are billed monthly via a combination of fixed base rates and usage-based charges approved by the Louisiana Public Service Commission and consistent with EPA Safe Drinking Water Act standards.

Product overview

Sunshine Water Services operates as a regulated water and wastewater utility provider serving Florida communities. The company offers a unified utility services platform centered on core water/wastewater delivery combined with digital customer self-service capabilities. The main product portfolio includes the My Account Portal for online account management and bill payment, Water Quality Reports for regulatory compliance transparency, Lead Service Line Survey for EPA-mandated lead inventory programs, and comprehensive customer care services. Additional offerings encompass billing and payment processing (including Auto Pay), new development developer services, PFAS monitoring, and Water 101 educational content. The integrated product ecosystem connects utility infrastructure management with customer-facing digital services to deliver safe, reliable water and wastewater services.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Wastewater Utility Services

Quantifiable outcome

• High water grades (A or B) from Louisiana Department of Health for 2025

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Sea Cliff ConsultingminorStrategic or Co-development Partner · 8 April 2026Third-party survey partner managing customer feedback surveys. Uses proven methodologies to collect reliable data with security measures to protect customer information including email addresses and verbatim responses.
• Louisiana Public Service CommissioncoreOthersState regulatory agency that approves rates and tariffs for water and wastewater services. Governs operations and pricing for Utilities Inc. of Louisiana.
• Louisiana Department of Environmental QualitycoreOthersState environmental regulatory agency overseeing wastewater treatment and environmental compliance.
• U.S. Environmental Protection AgencycoreOthersFederal regulatory agency administering Safe Drinking Water Act (SDWA) and setting water quality standards. Utilities follow EPA monitoring and testing protocols.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Water Works Company: Largest investor-owned US water and wastewater utility, serving ~14M people across 14 states. Directly comparable as a regulated water/wastewater operator with similar rate-base economics, exclusive service territories, and a multi-state platform - though at materially greater scale than Sunshine Water Services.
• SJW Group: Water utility holding company serving customers in California, Texas, Connecticut, and Maine. Comparable as a multi-state regulated water utility with similar recurring rate-based revenue model and infrastructure reinvestment requirements.
• Essential Utilities: Regulated water, wastewater, and natural gas utility serving customers across 10+ states following its acquisition of Peoples Natural Gas. Comparable as a multi-state regulated water/wastewater operator with similar growth-by-acquisition strategy and developer-services orientation.
• California Water Service Group: Investor-owned water utility serving ~2M people across California, Washington, New Mexico, and Hawaii. Comparable as a regulated water utility with similar rate-base economics and exclusive certificated service territories, though operating under California's distinct regulatory framework.

Direct peers

• Artesian Resources Corporation: Small-cap water and wastewater utility serving Delaware, Maryland, and Pennsylvania. Closely comparable to Sunshine Water Services in scale, business model, and geographic concentration - both operate as smaller, multi-county regulated utilities with similar regulatory dynamics and capex profiles.
• York Water Company: Oldest investor-owned water utility in the US, serving south-central Pennsylvania. Comparable as a regulated water-only utility of similar size with similar recurring rate-based revenue model and infrastructure reinvestment characteristics.
• Global Water Resources: Water and wastewater utility focused on growth communities in Arizona (and recently Texas). Comparable as a smaller, regulated water/wastewater operator with similar concentration risk and growth-via-developer-services strategy targeting master-planned communities.
• Middlesex Water Company: Investor-owned water and wastewater utility serving New Jersey and Delaware. Comparable as a smaller, regulated water/wastewater operator with similar treatment, distribution, and customer base mix - including developer services for new residential construction.

Others

• Evoqua Water Technologies (Xylem): Provider of water and wastewater treatment systems, services, and chemicals (acquired by Xylem in 2023). Comparable as a supplier of treatment technology, AMI/ metering solutions, and chemicals used by utilities like Sunshine Water Services - relevant as an ecosystem/technology vendor rather than a direct competitor.
• RGC Resources: Small-cap holding company for Roanoke Gas Company and regulated water/wastewater subsidiary. Comparable as a small regulated utility holding structure with similar multi-state expansion ambitions, though primarily natural gas.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mysunshinewater
• LinkedInlinkedin.com/company/sunshinewater

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sunshine Water Services