Zachodniopomorski Urzad Wojewodzki

What Zachodniopomorski Urzad Wojewodzki does

Zachodniopomorski Urząd Wojewódzki w Szczecinie is the voivodeship-level government administrative office for the West Pomeranian Voivodeship in northwestern Poland, established in 1999 and operating under the authority of the Wojewoda (Voivode), currently Krzysztof Kozłowski. It functions as the regional executive arm of the Polish central government, delivering mandated administrative services to approximately 1.7 million residents across 114 municipalities, with a workforce of 87 employees distributed between its Szczecin headquarters (ul. Wały Chrobrego 4) and a branch office (delegatura) in Koszalin.

The office's service portfolio spans passport issuance, legalization of stay for foreigners (residence permits, work authorization, visas, citizenship), administration of national social programs including the Family 500+ child benefit (covering roughly 144,000 children in the voivodeship), construction and architecture permitting, infrastructure and transport oversight, water management, public safety coordination, and legal affairs. Its technology backbone consists of standard Polish e-government infrastructure: ePUAP (Elektroniczna Platforma Usług Administracji Publicznej) for electronic document submission, PUE ZUS for social-insurance-linked benefit applications, the Emp@tia ministerial portal, the dedicated cudzoziemcy.gov.pl interactive application system for foreigners, online appointment booking systems, and a 24/7 automated multilingual hotline funded through the National Asylum, Migration and Integration Fund.

The office operates on a non-commercial revenue model, funded entirely through the Polish state budget and statutory fees set by law. Its "go-to-market" approach is service-mandate driven rather than commercial: citizens, foreigners, entrepreneurs, and local government units access services either physically at the two offices, digitally through the integrated national platforms, or via the hotline. Strategic activity has centered on regulatory execution (notably the 2022 Ukraine refugee response and the 2023 LNG Terminal protective zone regulation) and digital service expansion rather than revenue generation.

Name

Zachodniopomorski Urzad Wojewodzki

Legal name

Zachodniopomorski Urząd Wojewódzki w Szczecinie

Website

https://szczecin.uw.gov.pl

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Zachodniopomorski Urząd Wojewódzki w Szczecinie is a Polish regional government office serving the West Pomeranian Voivodeship, delivering passport, immigration, social welfare, and construction permitting services to residents, foreigners, and local governments via state-budget funding.

Ownership category

akta.pro rank

Product category

Government Administrative Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs (92511)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAIABAI

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family)

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

Keywords

• Government administrative services
• Voivodeship public administration
• Passport issuance services
• Family welfare benefits
• Residence permit services

Headquarters

HQ city

Szczecin

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels5 records

Marketing channels6 records

Core offering

Zachodniopomorski Urząd Wojewódzki w Szczecinie is a regional government administrative office delivering public administration services to the residents of the West Pomeranian Voivodeship. Its core offerings include passport issuance, residence permits for foreigners, the Family 500+ child welfare program, social welfare benefits, government programs administration, construction and architecture permits, infrastructure and water management oversight, citizenship services, and legal affairs. Services are delivered through its Szczecin headquarters and Koszalin branch office, supplemented by digital channels including ePUAP, PUE ZUS, and Emp@tia.

Product overview

Zachodniopomorski Urząd Wojewódzki w Szczecinie is a regional government administrative office providing comprehensive public services to residents of the West Pomeranian Voivodeship in Poland. The office offers a wide range of administrative services organized into major categories: passport services, foreigner residency and immigration services (including special assistance for Ukrainian citizens), social affairs programs (such as the Rodzina 500+ child benefit program, senior assistance, disability support), government programs administration, legal affairs, architecture and construction permits, health services, infrastructure and transport, water management, and citizenship services. Services are accessible both in-person at the Szczecin headquarters and Koszalin delegation office, as well as through multiple digital channels including ePUAP, PUE ZUS, Emp@tia portal, and banking applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Passport Services (Paszporty)
• Foreigner's Residence Legalization (Legalizacja pobytu cudzoziemców)
• Ukraine Assistance Services (Pomoc dla obywateli Ukrainy)
• Family 500+ Program (Rodzina 500 plus)
• Social Affairs Services (Sprawy społeczne)
• Government Programs Administration (Programy rządowe)
• 24/7 Foreigner's Hotline (Infolinia dla cudzoziemców)
• Social Welfare Co-financing Competition (Konkurs ofert pomocy społecznej)
• Online Appointment Booking (Rezerwacja wizyty)
• Legal Services (Prawo)
• Architecture and Construction Permits (Architektura i budownictwo)

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Gaz-SystemminorStrategic or Co-development PartnerState-owned company responsible for gas transmission infrastructure. ZUW issued a regulation modifying the protective zone around the LNG Terminal in Świnoujście, enabling safe pedestrian and cyclist passage from the Warsów district to the beach via infrastructure prepared by Gaz-System.
• Straż Graniczna (Border Guard)coreStrategic or Co-development PartnerProvides opinions and approvals for regulatory changes affecting border zones and immigration matters. Issued positive opinion on July 12 regarding modifications to the LNG Terminal protective zone.
• Agencja Bezpieczeństwa Wewnętrznego (Internal Security Agency)coreStrategic or Co-development PartnerGovernment security agency that must approve regulatory changes affecting national security areas. No objections raised on LNG Terminal protective zone modifications.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Śląski Urząd Wojewódzki w Katowicach: Voivodeship office for Silesia, the most urbanized Polish region. Delivers identical administrative mandates as ZUW Szczecin under the same national legal framework, with greater scale due to larger population base.
• Mazowiecki Urząd Wojewódzki w Warszawie: Voivodeship-level government administration office serving the Masovian region around Warsaw. Performs the same range of administrative functions (passports, immigration, welfare programs, permits, infrastructure) as ZUW Szczecin but in a different geography, making it the closest structural analog in the Polish regional administration system.
• Dolnośląski Urząd Wojewódzki we Wrocławiu: Voivodeship office for Lower Silesia, administering an analogous set of regional government functions including immigration, welfare, infrastructure, and construction permitting. Operates under the same Law on the Voivode as ZUW Szczecin.
• Pomorski Urząd Wojewódzki w Gdańsku: Voivodeship office for Pomerania, neighboring ZUW Szczecin's West Pomeranian region. Delivers the same family of administrative services including maritime-adjacent infrastructure oversight and immigration services, with comparable staff scale and operational structure.
• Małopolski Urząd Wojewódzki w Krakowie: Voivodeship office for Lesser Poland (Małopolska), with comparable mandate covering immigration services (especially relevant given Ukrainian border proximity), Family 500+ administration, and infrastructure oversight. Similar organizational scale and service portfolio as ZUW Szczecin.
• Wielkopolski Urząd Wojewódzki w Poznaniu: Voivodeship office serving Greater Poland (Wielkopolska). Provides the same comprehensive administrative services as ZUW Szczecin — passports, social welfare, construction permits, foreign national services — under identical legal framework.
• Łódzki Urząd Wojewódzki w Łodzi: Central Polish voivodeship office offering the same administrative service portfolio as ZUW Szczecin, including Family 500+ administration, immigration, and infrastructure oversight under shared national legislation.
• Lubelski Urząd Wojewódzki w Lublinie: Voivodeship office bordering Ukraine, with significant cross-border immigration services — making it the closest peer to ZUW Szczecin in terms of Ukrainian refugee program administration scale and operational complexity.
• Kujawsko-Pomorski Urząd Wojewódzki w Bydgoszczy: Voivodeship office for the Kuyavian-Pomeranian region, providing the same comprehensive administrative services under identical national legal framework as ZUW Szczecin.
• Podkarpacki Urząd Wojewódzki w Rzeszowie: Voivodeship office for Subcarpathian region, which has been a primary entry point for Ukrainian refugees since 2022. Closely comparable to ZUW Szczecin in handling large-scale humanitarian migration administration alongside standard voivodeship functions.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xtwitter.com/zuw_szczecin
• Instagraminstagram.com/wojewoda_zachodniopomorski
• LinkedInlinkedin.com/company/zachodniopomorski-urzad-wojewodzki

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zachodniopomorski Urzad Wojewodzki