New York State Department of Taxation and Finance
The New York State Department of Taxation and Finance is a state government agency that administers New York State tax laws, collecting personal income, corporate, sales, withholding, and property taxes from individuals, businesses, tax professionals, and real property owners across New York State.
- Company typePrivate
- Founded-
- HeadquartersAlbany, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What New York State Department of Taxation and Finance does
The New York State Department of Taxation and Finance is a New York State government agency responsible for administering the state's tax laws, collecting taxes, and delivering taxpayer services to residents, businesses, tax professionals, and real property owners statewide. Its functional mandate covers personal income tax, corporation tax, sales and use tax, withholding tax, estate tax, mortgage recording tax, real estate transfer tax, and specialty excise taxes including alcohol, tobacco, fuel, and cannabis products. The Department also administers property tax relief programs such as STAR and various business incentives including START-UP NY, Excelsior Jobs Program, and Empire State film production credits.
The Department's core technology platform is the Online Services Portal (ols.tax.ny.gov), which provides 24/7 self-service access for filing returns, making payments, checking refund status, and responding to agency notices. Adjacent capabilities include Quick Pay (account-less bank-account payments), Sales Tax Web File (with scheduled payments and saved bank credentials), the Tax Professional Client Assistance Portal for enrolled agents and preparers, and approved commercial e-file software integration. Back-office processing is supported by multiple processing centers in Albany and Binghamton handling paper returns and payments. Multilingual access is provided across more than ten languages, including Spanish, Chinese, Russian, Yiddish, Bengali, Korean, Haitian Creole, Italian, Arabic, Polish, French, and Urdu.
The Department does not operate under a commercial revenue model. It is funded through the New York State budget and operates as the sole authorized administrator of New York State tax law, with no private shareholders or equity instruments. Its primary commercial-equivalent activity is the collection and administration of taxes, with optional voluntary contribution programs (e.g., wildlife conservation, breast cancer research, veterans' funds) attached to filings. Pricing to taxpayers is zero for core services, with statutory penalties and interest accruing on late filings and late payments, and merchant fees potentially applying to credit-card payments.
New York State Department of Taxation and Finance firmographics
Firmographics- Name
- New York State Department of Taxation and Finance
- Legal name
- New York State Department of Taxation and Finance
- Website
- https://tax.ny.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The New York State Department of Taxation and Finance is a state government agency that administers New York State tax laws, collecting personal income, corporate, sales, withholding, and property taxes from individuals, businesses, tax professionals, and real property owners across New York State.
- Ownership category
- akta.pro rank
New York State Department of Taxation and Finance industry classification
Industry- Product category
- Government Tax Administration
- NAICS
- Public Finance Activities (921130), Executive, Legislative, and Other General Government Support (921)
- akta.pro primary industry
- State/Provincial Taxation & Revenue Administration (BPAIABAD)
- akta.pro secondary industries
- Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Tax Return Filing, Processing & Assessment (BPAIADAC), Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH), Withholding & Payroll Tax Administration (BPAIADAI), Tax Policy, Legislation & Rulings (BPAIADAA), Government & Public Sector ACH (Tax, Benefits, Collections) (FSAMAGAH)
Keywords
Where New York State Department of Taxation and Finance is headquartered
LocationHeadquarters
- HQ city
- Albany
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
New York State Department of Taxation and Finance business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Others
Revenue model
- Tax Collection and Administration: As a government agency, the Department collects and administers New York State taxes including personal income tax, corporation tax, sales and use tax, withholding tax, estate tax, and various other taxes and surcharges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Taxpayer services provided free of charge |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels9 records
New York State Department of Taxation and Finance product offering
Product offeringCore offering
The New York State Department of Taxation and Finance administers and collects New York State taxes including personal income tax, corporation tax, sales and use tax, withholding tax, estate tax, and various excise taxes. The Department provides electronic filing, payment processing, refund issuance, taxpayer assistance, installment payment agreements, penalty abatement, and administration of credit and incentive programs such as STAR and START-UP NY through its Online Services portal and supporting digital and physical channels.
Product overview
The New York State Department of Taxation and Finance operates a comprehensive suite of tax administration services delivered through its web-based platform. The core offering consists of an Online Services Portal that provides 24/7 access for individuals and businesses to manage tax accounts, file returns, make payments, and communicate with the department. Key integrated services include Quick Pay for direct bank account payments, Sales Tax Web File for business sales tax filing, the STAR property tax exemption program, and estimated tax payment systems for both individuals and corporations. The department also provides specialized services for tax professionals, estate tax administration, and various other tax categories including alcohol, tobacco, fuel, and cannabis taxes. All services are accessible through the main website tax.ny.gov with separate login portals for individual, business, and professional users.
Differentiator
Problem solved
Functional benefit
Brands
- Online Services: Online portal for taxpayers to access tax filing, payment, and account management services.
- Quick Pay
- STAR
Products and services
- Online Services Portal
Quantifiable outcome
- Electronic filing available for all major tax types
- +2 more outcomes
Companies that use New York State Department of Taxation and Finance
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
New York State Department of Taxation and Finance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
New York State Department of Taxation and Finance partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and secondary.
- U.S. Department of the TreasurycorePartnership for the Federal Refund Offset Program (FROP) allowing the IRS to send federal refunds to satisfy New York State tax debts, and enabling NYS refunds to be applied toward federal tax debts. This is a reciprocal program between state and federal tax authorities.
- CaliforniasecondaryState with reciprocal refund offset agreement through the Multistate Refund Offset Program (MOP).
- ConnecticutsecondaryState with reciprocal refund offset agreement through the Multistate Refund Offset Program (MOP).
- DelawaresecondaryState with reciprocal refund offset agreement through the Multistate Refund Offset Program (MOP).
- MarylandsecondaryState with reciprocal refund offset agreement through the Multistate Refund Offset Program (MOP).
- New JerseysecondaryState with reciprocal refund offset agreement through the Multistate Refund Offset Program (MOP).
- Internal Revenue Service (IRS)coreFederal tax authority coordinating on tax administration including refund offsets, information sharing, and compliance activities. The IRS and NYS Tax Department work together on the Federal Refund Offset Program.
- State of New York Mortgage Agency (SONYMA)secondarySONYMA allocates mortgage servicing credits to eligible businesses that service mortgages acquired by the agency under the NY Mortgage Agency Act. Businesses must have contracts with SONYMA to qualify for the Servicing Mortgages Credit.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
New York State Department of Taxation and Finance competitors and assessment
Company assessmentDirect peers
- California Franchise Tax Board: California's state tax administration agency performing analogous functions — personal income tax, corporation tax, e-filing, refunds, and taxpayer services for the largest U.S. state tax base. Directly comparable in mandate, digital service delivery model, and customer segments.
- Texas Comptroller of Public Accounts: Texas state agency responsible for administering state taxes, managing public finances, and providing online taxpayer services. Comparable in scope (sales tax, franchise tax, motor fuels tax) and in operating a large-scale Online Services portal.
- Pennsylvania Department of Revenue: Pennsylvania state agency administering personal income tax, corporate taxes, sales/use tax, and inheritance tax. Comparable in online filing/payment portal, taxpayer assistance programs, and intergovernmental coordination.
- Illinois Department of Revenue: Illinois state tax administrator covering individual income, corporate, sales, withholding, and estate taxes with online filing (MyTax Illinois) and similar multi-channel distribution. Direct peer in operating a unified e-services portal across taxpayer segments.
- Florida Department of Revenue: Florida's state tax administration agency handling sales tax, corporate income tax, and reemployment tax with e-filing and online business portal. Direct functional peer in administering major state tax types and digital services.
- New Jersey Division of Taxation: New Jersey's state tax administrator with reciprocal MOP partnership with NYS. Operates comparable gross income, corporate, sales, and e-filing services to a neighboring high-population jurisdiction.
Emerging players
- Avalara: Sales tax automation vendor whose compliance tools interact with state sales-tax filing systems. Indirectly shapes demand for NYS Sales Tax Web File features and represents a private-sector capability the Department must keep pace with.
- Sovos: Tax compliance and e-invoicing vendor with deep integrations into state revenue department systems across sales, use, and withholding taxes. Operates as a technology counterpart to NYS's in-house digital services.
- Intuit (TurboTax): Private-sector tax preparation and e-file platform that shapes taxpayer expectations for state return UX and integrates with state revenue systems as an approved commercial software provider. Increasingly influences how agencies like NYS design digital services.
Broad incumbents
- Internal Revenue Service (IRS): Federal tax administrator with overlapping mandate on income, payroll, and excise taxes, and direct coordination partner through the Federal Refund Offset Program. Larger and broader in scope, but operates analogous e-file, payment, and taxpayer-service infrastructure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
New York State Department of Taxation and Finance social profiles
Digital presenceNew York State Department of Taxation and Finance financial estimates
Financial estimateRevenue estimate
Valuation estimate
New York State Department of Taxation and Finance leadership team
Management profileNumber of profiles
New York State Department of Taxation and Finance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New York State Department of Taxation and Finance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New York State Department of Taxation and Finance
What does New York State Department of Taxation and Finance do?
The New York State Department of Taxation and Finance administers and collects New York State taxes including personal income tax, corporation tax, sales and use tax, withholding tax, estate tax, and various excise taxes. The Department provides electronic filing, payment processing, refund issuance, taxpayer assistance, installment payment agreements, penalty abatement, and administration of credit and incentive programs such as STAR and START-UP NY through its Online Services portal and supporting digital and physical channels.
Is New York State Department of Taxation and Finance a public or private company?
New York State Department of Taxation and Finance is a private company. It is classified as state government owned and is currently operating.
When was New York State Department of Taxation and Finance founded?
New York State Department of Taxation and Finance was founded in -1. It employs 1,001 to 5,000 people.
Where is New York State Department of Taxation and Finance based?
New York State Department of Taxation and Finance is headquartered in Albany, United States, in the North America region.
How does New York State Department of Taxation and Finance make money?
One revenue line is on record: tax Collection and Administration.
Who are New York State Department of Taxation and Finance's main competitors?
Direct peers on record are California Franchise Tax Board, Texas Comptroller of Public Accounts, Pennsylvania Department of Revenue, Illinois Department of Revenue, Florida Department of Revenue and New Jersey Division of Taxation. Emerging players are Avalara, Sovos and Intuit (TurboTax). Internal Revenue Service (IRS) is listed as a broad incumbent.
Does New York State Department of Taxation and Finance have an API?
No public API is recorded for New York State Department of Taxation and Finance.
What industry is New York State Department of Taxation and Finance in?
New York State Department of Taxation and Finance's product category is Government Tax Administration. Its primary akta.pro industry code is BPAIABAD, State/Provincial Taxation & Revenue Administration, with a secondary code of BPAIADAO, Revenue Systems, E-Filing & Digital Tax Administration. Its NAICS code is 921130.