TCIC, Inc.

What TCIC, Inc. does

TCIC, Inc. (The Competitiveness Improvement Company) is a privately-held management consulting and professional training firm founded by John Martin and headquartered in Massachusetts, USA. The company provides customized management and professional development services, delivered primarily on-site, to small and medium-sized businesses as well as larger national organizations across the United States and selectively into Canada. Its core customer segments are Massachusetts-based SMBs eligible for state Workforce Training Fund grants, with secondary segments in manufacturing, federal/state government agencies, educational institutions, and healthcare.

TCIC's core offering is a portfolio of in-person training programs spanning project management, leadership, ISO 9001:2015 certification preparation and gap analysis, Six Sigma, lean manufacturing, business process documentation, team building, customer service, continuous process improvement, and strategic marketing. The firm's underlying "technology" is its proprietary interactive adult-learning methodology, supported by custom-designed, branded training manuals characterized as "balanced, systematic, and practical," delivered by a curated bench of instructors with diverse backgrounds in manufacturing, accounting, human resources, education, sales and marketing, engineering, and management information systems. Programs range from half-day workshops to multi-day engagements delivered periodically over several months, typically using segmented 90-minute modules to minimize client business disruption.

TCIC operates a fee-for-service professional services model, billing clients for customized training engagements delivered at client sites, which it positions as offering 60% cost savings versus off-site public seminars. A secondary value proposition is no-cost grant-writing assistance for the Massachusetts Workforce Training Fund, which can cover the bulk of training costs for approved applicants. The go-to-market is direct enterprise field sales supported by complimentary "Showcase of Training" demonstrations, supplemented by website content marketing, a YouTube educational video channel, and a referral pipeline built on testimonials from company presidents and vice presidents. Notable historical clients include Rolls Royce, NASA Langley, DuPont, Sealed Air, IRS, USPS, USDA, Travelers Insurance, Aetna, Boston University, and Bentley University, alongside smaller Massachusetts SMBs such as Piab, R&R Windows, and George Mann & Co.

Name

TCIC, Inc.

Legal name

The Competitiveness Improvement Company, Inc.

Website

https://tcicma.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

TCIC, Inc. (The Competitiveness Improvement Company) is a Massachusetts-based management consulting and professional training firm providing customized on-site corporate training and workforce development services to small and medium-sized businesses and larger organizations across the United States.

Ownership category

akta.pro rank

Product category

Professional Training and Consulting Services

NAICS

Professional and Management Development Training (611430), Professional and Management Development Training (61143), All Other Schools and Instruction (61169)

SIC

Services-Educational Services (8200), Services-Management Consulting Services (8742)

akta.pro primary industry

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching) (BPAEANAN)

Keywords

• Corporate training services
• Professional development training
• Workforce development consulting
• ISO certification consulting
• Management consulting services

Headquarters

HQ city

Massachusetts

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Training and Consulting Services: TCIC generates revenue through professional training and consulting services. Services include on-site corporate training, custom-designed training programs for business and industry, and workforce development grant assistance. Revenue is generated through fee-for-service engagements where TCIC delivers customized training programs tailored to client needs. The company also helps clients secure workforce training grants which can cover a significant portion of training costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TCIC provides customized management and professional development training services to businesses and institutions, delivered primarily on-site at client locations. Their core offerings include training programs in Project Management, Leadership, Six Sigma, Lean Manufacturing, ISO 9001:2015 certification preparation, Team Building, Customer Service, and Business Process Documentation. They also compose professional workforce development grant applications at no cost to clients to help fund training initiatives.

Product overview

TCIC, Inc. (The Competitiveness Improvement Company) is a management consulting and human resources development firm offering a portfolio of professional development and training services. The company provides custom-designed training programs ranging from half-day workshops to multi-day programs, delivered both on-site and off-site. The core service offerings include Project Management, Leadership, Business Process Documentation (BPD), Team Building, Continuous Process Improvement (CPI), Strategic Marketing, ISO 9001:2015 certification preparation, Customer Service, Six Sigma, Lean Manufacturing, and Internal Auditing training programs. Additionally, TCIC offers Workforce Training Grant assistance and On-Site Corporate Training services. These programs are designed for small to medium businesses and larger organizations seeking professional development, quality management certification, and workforce skill enhancement across various industries including manufacturing, accounting, human resources, education, sales and marketing, engineering, and management information systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Project Management Training Training program providing extensive experience and expertise in managing, supporting, coordinating and overseeing projects, including support for project goals documentation, progress reporting, and performance metrics.
• Leadership Training Professional development training designed to develop leadership skills and provide key insights into personal/work style behavior.
• Business Process Documentation (BPD) Program designed to address internal operations, create procedures manuals, and provide models/prototypes of policies and procedures for BPD implementation.
• Team Building Training Program designed to develop skills in relationship building, interpersonal communication and demonstrate the value of teamwork across the entire organization.
• Continuous Process Improvement (CPI) Program focused on preparing audit plans, defining audit scope, understanding audit terminology, and establishing corrective action programs.
• Strategic Marketing Training Program offering an effective market and sales process beginning with the 6 P's of marketing: Product, Price, Place, Pipeline, Promotion, and Planning.
• ISO 9001:2015 Program Program designed to assess internal operations and prepare for implementation of ISO 9001:2015 resulting in company certification.
• ISO 9001:2015 Gap Analysis Program designed to assess internal operations and review existing documentation as it relates to adoption of ISO 9001:2015 standards.
• Customer Service Training Program providing practical and proven techniques to implement customer service strategy by identifying internal and external customers and using cross-functional teams.
• Six Sigma Program Program designed to help small to medium sized businesses learn how to implement Six Sigma projects using the DMAIC process and Six Sigma Tools.
• Lean Manufacturing Training Program providing key management and designated personnel with knowledge to design and implement a lean enterprise and manufacturing system.
• Internal Auditing Training Program including preparing audit plans, defining scope, understanding audit terminology, preparing audit questions, and developing standards for auditor reports.
• Workforce Training Grants Assistance Service to compose professional workforce development grants at no cost to clients, helping fund workforce training initiatives through programs such as the Massachusetts Workforce Training Fund.
• On-Site Corporate Training Customized in-company training tailored specifically to meet organizational individual needs, offering savings of 60% compared to off-site public seminars. Programs may vary from half-day workshops to multi-day programs offered periodically over several months.
• Strategic Workforce Development Complete training in strategic workforce development, guiding management in preparing strategic training plans and company policies and procedures.

Quantifiable outcome

• 60% cost savings compared to off-site public seminars
• +1 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wilson Learning: Wilson Learning is a sales, leadership, and customer experience training company delivering customized on-site programs and workshops to enterprises — a direct competitor to TCIC's customer service, leadership, and process improvement offerings.

Broad incumbents

• Dale Carnegie Training: Dale Carnegie is a long-established global corporate training franchise specializing in leadership, sales, customer service, and professional development delivered in-person and on-site — directly comparable to TCIC's customized on-site management and leadership training offerings.
• Skillsoft: Skillsoft is a large-scale digital learning platform offering leadership, business, and compliance training to enterprises and government agencies — adjacent to TCIC but serving as a digital substitute for some of TCIC's traditional in-person training categories.
• Development Dimensions International (DDI): DDI is a global leadership and talent management training firm delivering customized on-site leadership development and certification programs to enterprises, comparable in customer base and customized facilitation model to TCIC.
• FranklinCovey: FranklinCovey provides leadership, execution, and productivity training programs (e.g., 'The 7 Habits') sold to enterprises and governments via on-site workshops and certified facilitators — closely aligned with TCIC's leadership and project management training portfolio.
• The Ken Blanchard Companies: Blanchard provides leadership and management training programs (e.g., Situational Leadership) delivered through licensed facilitators and on-site workshops, overlapping directly with TCIC's leadership and management development services.
• BTS Group: BTS is a global consulting and training firm delivering customized business simulations, sales, and leadership development programs on-site to Fortune 500 clients — comparable to TCIC's enterprise field-sales model and customized workshops.

Emerging players

• GoLeanSixSigma.com: GoLeanSixSigma.com provides Lean and Six Sigma certification and corporate training, both instructor-led and online — directly competing with TCIC's Six Sigma and Lean Manufacturing training programs for SMB and enterprise buyers.
• QAI Global Institute: QAI Global Institute delivers customized ISO 9001, Six Sigma, and process improvement training and consulting on-site — directly comparable to TCIC's ISO 9001:2015 certification preparation and continuous process improvement offerings.
• New Horizons Computer Learning Centers: New Horizons delivers corporate IT, project management, and professional development training via instructor-led on-site and virtual delivery — overlapping with TCIC's project management and customized corporate training services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=fz55ecO1Zcw
• LinkedInlinkedin.com/company/tcic-inc.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TCIC, Inc.