What Tender Touch Mobile Phlebotomy Service does

Tender Touch Mobile Labs, operating as Tender Touch Mobile Phlebotomy Service, is a privately held mobile phlebotomy concierge company founded in 2005 and headquartered at 13428 Maxella Ave #833, Marina Del Rey, California. The company delivers on-demand blood collection and specimen-handling services directly to patients' homes, offices, and research sites throughout Southern California, with a primary concentration in the Los Angeles metro area. The service is operated by approximately 7 personnel, including California State-certified phlebotomists and licensed nurses under owner Sherrell, who together have drawn blood from over 20,000 patients since inception.

The company's offering comprises six coordinated service lines: routine specimen collection, specimen processing and shipping (including centrifuging and dry-ice handling), STAT lab collection with a 4-hour turnaround, specialty kit blood draws, clinical study sample collection for universities and research facilities, and DNA test collection (buccal swabs and blood). All services are bookable online via appointment-plus.com or by phone at (800) 875-5960, and the company maintains HIPAA-compliant operations. Technology usage is limited to a third-party online booking platform and standard website infrastructure (WordPress-based), with no proprietary software, APIs, or digital platform assets identified.

The business operates a direct-to-consumer go-to-market with a pay-as-you-go, out-of-pocket pricing model — the company does not accept insurance, though patients may independently seek lab-test reimbursement. Pricing varies by service area, order volume, and shipping requirements, with discounted rates for frequent users and a $100 cancellation fee for missed or late-cancelled appointments. Customer segments include individual patients (routine and STAT draws), healthcare providers (referrals), research institutions (clinical study collection), and corporate wellness clients (on-site employee screening). No funding rounds, acquisitions, or institutional investors have been identified; the company operates as a bootstrapped founder/owner business.

Name

Tender Touch Mobile Phlebotomy Service

Legal name

Tender Touch Mobile Labs

Website

https://tendertouchmobilelabs.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Tender Touch Mobile Labs is a Marina Del Rey-based mobile phlebotomy concierge service founded in 2005 that delivers on-site blood draws and specimen handling to individual patients, healthcare providers, research institutions, and corporate wellness clients across Southern California on a pay-out-of-pocket basis.

Ownership category

akta.pro rank

Product category

Mobile Phlebotomy Services

NAICS

Offices of Other Health Practitioners (6213)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Clinical Trial Sample Collection & Site Phlebotomy Services (HLAGACAJ)

akta.pro secondary industries

Lab Draws, Specimen Collection & Point-of-Care Testing (In-Home) (HSABACAN), Decentralized & Hybrid Trial Site Services (Home Health/Nursing) (HLAGACAH)

Keywords

• Mobile phlebotomy services
• Blood draw services
• Specimen collection
• Concierge lab services
• Clinical study bloodwork

Headquarters

HQ city

Marina Del Rey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Phlebotomy Services: Fees charged for blood draw and specimen collection services performed at patient locations. Pricing varies based on service area, number of orders, and shipping/delivery requirements. Discounts available for frequent users. Does not accept insurance; patients pay out-of-pocket.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Tender Touch Mobile Phlebotomy Service is a concierge mobile phlebotomy provider that dispatches certified phlebotomists to patients' homes, offices, assisted living facilities, or research sites to draw blood and collect specimens. The company processes and handles specimens, provides STAT lab and specialty-kit blood collection, supports clinical study blood draws, and offers corporate wellness blood collection across Southern California. Operations are out-of-pocket, pay-as-you-go and the company does not bill insurance directly.

Product overview

Tender Touch Mobile Labs operates as a single unified mobile phlebotomy concierge service rather than a platform architecture. The company offers a portfolio of six coordinated blood collection and specimen handling services: Routine Specimen Collection for standard lab orders, Process and Handling for centrifuging and shipping specimens, Blood Collection for STAT Labs with urgent 4-hour turnaround, Blood Collection for Specialty Kits including special preparations, Blood Collection for Clinical Studies for research participants, and Collection Services for DNA Testing. All services are delivered by California State certified phlebotomists and Licensed Nurses who travel to patients' homes or places of business. The core service model is a one-on-one mobile phlebotomy experience where staff come to the patient, with specimen processing handled as part of the overall service offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Routine Specimen Collection Standard mobile blood draw and specimen collection performed by a certified phlebotomist at the patient's home, office, or assisted living facility, intended for individual patients who cannot or prefer not to visit a traditional lab.
• Process and Handling Mobile phlebotomy service that includes processing and proper handling of specimens before delivery to the lab, ensuring specimen integrity for routine and time-sensitive tests.
• Blood Collection for STAT Labs Time-sensitive blood draw service for STAT (short turnaround) lab orders, with collection, handling, and same-day drop-off arranged to meet strict turnaround requirements.
• Blood Collection for Specialty Kits Mobile blood collection using specialty testing kits (e.g., non-standard or lab-specific collection kits), handled to the kit manufacturer's specifications before delivery to the appropriate lab.
• Blood Collection for Clinical Studies On-site blood collection for clinical study participants conducted at homes, research sites, or other study locations, supporting research protocols and study-specific handling requirements.
• Collection Services for DNA Testing Mobile specimen collection for DNA testing, performed at the patient's location with appropriate chain-of-custody handling before delivery to the testing lab.
• Courier Services Same-day specimen courier drop-off service that delivers collected samples to labs and processing sites within required time windows.
• Special Handling Specialized handling of specimens, including temperature-controlled processing, to preserve sample integrity for sensitive or time-critical tests.
• Corporate Wellness On-site workplace phlebotomy program for corporate wellness initiatives, providing blood draws for employee health screenings and wellness events at the employer's location.

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Emerging players

• Everlywell: Direct-to-consumer at-home testing platform offering collection kits and mobile phlebotomy services for lab work. Comparable as an emerging player converging DTC testing with mobile specimen collection that competes for consumer lab-spend share.
• Color Genomics: Genetic testing and population health company offering mobile sample collection and clinical-grade genetic testing. Comparable as an emerging player intersecting DNA testing (a Tender Touch service category) with mobile phlebotomy.

Direct peers

• GetLabs: Tech-enabled mobile phlebotomy platform that sends phlebotomists to patient homes for lab draws, with integration to lab partners and provider ordering. Direct competitor to Tender Touch's mobile phlebotomy model with broader geographic reach.
• TridentCare: National mobile clinical services provider delivering phlebotomy, imaging, and diagnostics to patients at home and in long-term care facilities. Comparable in delivering in-home clinical specimen collection at multi-state scale.
• Iggbo: Was a leading mobile phlebotomy marketplace before being acquired by BioReference Laboratories. Represents the platform-based direct competitor model that Tender Touch's local consumer-facing service competes against in adjacent markets.

Broad incumbents

• ARUP Laboratories: National reference and esoteric laboratory affiliated with University of Utah, offering specialty testing with nationwide client services. Comparable as a broad clinical lab incumbent serving healthcare providers that also order mobile phlebotomy.
• Labcorp: Major national clinical laboratory network with patient service centers, mobile phlebotomy offerings, and direct-to-consumer testing (Pixel by Labcorp). Competes broadly for lab specimen collection volume that Tender Touch also serves.
• Sonic Healthcare: Global diagnostic laboratory provider operating across the US, Europe, and Australia. Comparable as a broad lab services incumbent whose nationwide phlebotomy network competes with localized mobile services.
• BioReference Laboratories: Full-service clinical laboratory with national reach and specialty testing capabilities. Acquired Iggbo to add mobile phlebotomy capabilities, representing the integrated incumbent model versus Tender Touch's independent mobile service.
• Quest Diagnostics: Largest US clinical laboratory company with patient service centers, in-home collection services (Quest at Home), and national provider network. Represents the broad incumbent that mobile phlebotomy services complement or compete against at scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tender-touch-mobile-phlebotomy-service

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tender Touch Mobile Phlebotomy Service