TENTERFIELD SHIRE COUNCIL

What TENTERFIELD SHIRE COUNCIL does

Tenterfield Shire Council is a public local government authority constituted under the NSW Local Government Act 1993, providing statutory municipal services to approximately 6,700 residents across more than 7,300 square kilometres of the New England High Country in northern New South Wales, Australia. The council's service portfolio spans rates and water billing, water supply and treatment (Tenterfield and Urbenville plants), sewerage treatment, waste collection and recycling (including Boonoo Boonoo Landfill operations), roads and infrastructure maintenance, building and planning approvals, cemeteries, animal management, weeds control, library and community services, and emergency/disaster management coordination with NSW Rural Fire Services and NSW SES.

The underlying technology infrastructure consists of a standard municipal council website portal providing online service transactions, an eNotices registration system, a disaster dashboard for emergency updates, and operational systems for water management, treatment, and pollution monitoring. No proprietary technology platforms, APIs, or software products are developed or commercialised; the council functions as a service-delivery organisation rather than a technology provider.

Revenue is generated through four primary streams: property rates (farmland, residential, business, and mining categories, levied as a base amount plus an ad valorem rate on NSW Valuer General land values); water supply charges combining annual availability fees and per-kilolitre consumption charges; a comprehensive schedule of fees and charges for permits, certificates, and development applications; and external government grants for infrastructure and disaster road reconstruction. Distribution is direct-to-consumer via a customer service counter at 247 Rouse Street Tenterfield, an online self-service portal, phone and email support, and community engagement sessions, supplemented by partnerships with Friends of Tenterfield Aerodrome, Tenterfield Chamber of Tourism Industry and Business, and School of Arts Tenterfield Incorporated. The council is led by Mayor Bronwyn Petrie and operates with a small staff complement delivering across multiple service areas within its statutory remit.

Name

TENTERFIELD SHIRE COUNCIL

Legal name

Tenterfield Shire Council

Website

https://tenterfield.nsw.gov.au

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Tenterfield Shire Council is a public local government authority under the NSW Local Government Act 1993, delivering statutory municipal services — including rates, water, waste, roads, planning, and emergency management — to approximately 6,700 residents across 7,300 square kilometres in northern New South Wales, Australia.

Ownership category

akta.pro rank

Product category

Local Government / Municipal Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works / In-House Municipal Collection Operations (EUAIAAAF), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Local government services
• Municipal administration
• Water supply management
• Waste recycling services
• Property rates billing

Headquarters

HQ city

Tenterfield

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Rates: Rates levied on all rateable assessments categorised as Farmland, Residential, Business, or Mining under the Local Government Act 1993. Applied on the basis of a base amount plus an ad valorem rate (cents in the dollar applied to land value). Land values supplied by the Valuer General of New South Wales.
2. Water Supply Charges: Annual availability charge for properties connected or able to be connected to Council's water supply, plus consumption-based charges per kilolitre of water consumed. Charges levied in accordance with sections 501 and 502 of the Local Government Act 1993.
3. Fees and Charges: Comprehensive schedule of fees and charges for council services including development applications, certificates, hire fees, and various permits and approvals. Updated annually with the operational plan.
4. Government Grants: External grant funding for priority infrastructure projects and disaster road reconstruction. Council actively pursues grant funding and advocates for fair funding arrangements for regional councils.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Tenterfield Shire Council is a local government authority that provides statutory municipal services to approximately 6,700 residents across the Tenterfield Shire in northern New South Wales. Core offerings include property rates and water billing, water supply and sewerage treatment, waste collection and recycling, roads and infrastructure maintenance, building and development planning, animal management, cemeteries, and community services including library and emergency management.

Product overview

Tenterfield Shire Council provides a comprehensive suite of municipal services to approximately 6,700 residents across 7,300 square kilometres in northern NSW. The council operates as a traditional local government organization offering core civic services organized into distinct service areas: Rates and Water Billing for property taxation and utility payments; Water Supply and Management including treatment plants and bulk water dispensing; Community and Library Services for social support; Development and Planning for regulatory compliance; Waste Management including recycling and landfill operations; Business and Economic Development support; and Integrated Planning and Reporting for governance. The council also maintains a Disaster and Emergency Management capability. The portfolio functions as a unified municipal service delivery model rather than a modular software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Rates and Water Billing Property rating and water billing service for Shire ratepayers. Implements Farmland, Residential, Business, and Mining rate categories with a base amount plus ad valorem rate calculated on land values supplied by the NSW Valuer General. Water accounts include availability charges plus consumption-based charges per kilolitre. Four-instalment annual billing cycle with due dates 31 August, 30 November, 28 February, and 31 May. Available to all property owners within Tenterfield Shire.
• Water Supply and Management Potable water supply, village bore access, bulk water dispensing units, water treatment plant operations, and sewerage treatment services across Tenterfield and Urbenville. Bulk potable water available at $7.80 per kilolitre at Melaleuca Court Industrial Estate; non-potable village bores for stock use only at $3.85 per kilolitre at Drake, Liston, Legume, Torrington, and Apex Park. Operated under environmental licenses 4304, 4305, and 4306.
• Community and Library Services Library services, grants and funding programmes, community directory, volunteering opportunities, Australian citizenship processing, and community event management for Shire residents and community organisations.
• Development and Planning Building and development application assessment, development control plans, strategic planning statements, and planning certificates (Sections 10.7 and 735A) under the Environmental Planning and Assessment Act. Available to property owners, developers, and applicants requiring regulatory approvals within the Shire.
• Waste Management Waste collection, recycling services, green waste management, Boonoo Boonoo landfill operations, and FOGO (Food Organics and Garden Organics) exemption management. Available to all Shire residents and businesses under environmental licence 11435.
• Business Directory and Industrial Estate Local business directory, industrial estate listings at Melaleuca Court, tenders and expressions of interest, and economic development resources for the Tenterfield region. Available to local businesses including SES Tenterfield, Thomas Rural, Bruce Lyons Mechanical, BJS Construction & Garages, DTB Fabrications, Hilliers Bus & Coach Services, Townes Contracting, and North Coast Petroleum.
• Integrated Planning and Reporting Statutory community strategic planning, delivery programs, operational plans, asset management strategies, workforce management, and quarterly progress reporting for council governance under the NSW Integrated Planning and Reporting framework.
• Disaster and Emergency Management Disaster dashboard, drought recovery support, emergency contacts, flood management plans, bushfire recovery programmes, and local emergency management planning. Coordinates with NSW Rural Fire Services and NSW SES. Available to all Shire residents, businesses, and visitors.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Friends of Tenterfield AerodromecoreStrategic or Co-development PartnerPartnership supporting improvements to Tenterfield Aerodrome. Council extended the aerodrome lease to 2113 following unanimous Council decision, congratulating Friends of Tenterfield Aerodrome on this major milestone.
• Tenterfield Chamber of Tourism, Industry and BusinesscoreStrategic or Co-development PartnerPartnership delivering tourism services and supporting local business development. Collaboration helping achieve positive outcomes across the Shire.
• School of Arts Tenterfield IncorporatedcoreStrategic or Co-development PartnerPartnership supporting cultural programs and heritage preservation. Collaboration with community volunteers delivering local facilities and cultural services.
• EnergyCo - New England REZ Community Reference GroupsminorStrategic or Co-development PartnerCouncil actively participating in New England Renewable Energy Zone Community Reference Groups. EnergyCo seeking community members to share local knowledge, raise issues, and provide feedback as the New England REZ project progresses.
• Border Range Ovens (BROC)minorOthersAffiliated website partner providing regional information about the Border Ranges area.
• Service NSWminorOthersAffiliated government service providing access to NSW government services and information.
• NSW Drought CoordinatorminorStrategic or Co-development PartnerCouncil met with NSW Government's Drought Coordinator Mr Ray Willis to discuss deteriorating drought conditions and advocate for additional support for local farmers, primary producers, and rural communities.
• NSW Rural Fire ServicescoreOthersEmergency services partner. After hours contact number: (02) 6736 4150. Coordinates fire response and disaster management.
• NSW SES (State Emergency Service)coreOthersEmergency services partner. After hours contact: 132 500. Coordinates emergency response and disaster management operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tenterfield-shire-council

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TENTERFIELD SHIRE COUNCIL