Total Textile Solutions
Total Textile Solutions is a Canadian national network of independently owned textile restoration specialists that restores clothing and soft contents damaged by fire, smoke, water, and mold for insurance carriers, restoration contractors, and insured homeowners, coordinated through its proprietary Tromis claims platform.
- Company typePrivate
- Founded-
- HeadquartersWinnipeg, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Total Textile Solutions does
Total Textile Solutions (TTS) is a Canadian national network of independently owned textile restoration specialists headquartered in Calgary, Alberta. The company restores clothing, drapery, shoes, and other soft-content items damaged by fire, smoke, water, and mold, serving insurance companies, restoration contractors, and insured individuals. TTS operates through 20+ member companies spanning all ten Canadian provinces, with a 24/7 One-Call restoration hotline (1-855-303-2273) and bilingual English/French coverage.
The core technology stack centers on Tromis, a proprietary claims management software described as the only industry-specific system designed for textile restoration disaster claims. Tromis provides computerized inventory, real-time claim status visibility, and a self-service portal where insurance desk adjusters submit and monitor claims across multiple TTS locations. Member operators use professional wet and dry cleaning systems, high-pressure finishing equipment, and specialized vacuums to execute a scientifically validated restoration process that eliminates claim-related bacteria. The combination of standardized methodology and centralized software enables consistent nationwide service delivery despite the federated ownership structure.
TTS monetizes through professional services billed on a cost-savings model, claiming 85% savings on replacement cost value versus paying out for new items, with a NO CHARGE policy for non-restorable items and free 30-day storage. Primary customers are insurance carriers and their desk adjusters (enterprise channel), with secondary demand from fire and flood restoration contractors (channel partners) and individual homeowners (inside sales via hotline). Customer acquisition is largely referral-driven from insurance companies and contractors, supplemented by the website, social media presence on Facebook and Instagram, and direct hotline intake. No public funding rounds, M&A activity, or external investors are disclosed; the company appears founder/owner-operated through its member network model.
Total Textile Solutions firmographics
Firmographics- Name
- Total Textile Solutions
- Legal name
- Total Textile Solutions
- Website
- https://textilesolutions.ca
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Total Textile Solutions is a Canadian national network of independently owned textile restoration specialists that restores clothing and soft contents damaged by fire, smoke, water, and mold for insurance carriers, restoration contractors, and insured homeowners, coordinated through its proprietary Tromis claims platform.
- Ownership category
- akta.pro rank
Total Textile Solutions industry classification
Industry- Product category
- Textile Restoration Services
- NAICS
- Drycleaning and Laundry Services (8123)
- SIC
- Miscellaneous Fabricated Textile Products (2390)
- akta.pro primary industry
- Repair, Refurbishment & Upcycling Services (Industrial Scale) (IMAOAMAK)
Keywords
Where Total Textile Solutions is headquartered
LocationHeadquarters
- HQ city
- Winnipeg
- HQ country
- Canada
- HQ region
- North America
Offices20 records
Markets served
Total Textile Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Textile Restoration Services: The company generates revenue through providing professional textile restoration services to insurance companies and contractors. Services include wet and dry cleaning for textiles damaged by fire, flood, smoke, and mold. Pricing is based on a cost-savings model where they save 85% on replacement cost value for insurers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | Cost-effective restoration service model |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Total Textile Solutions product offering
Product offeringCore offering
Total Textile Solutions is a Canadian national network of independently owned textile restoration companies that professionally restores clothing, drapery, shoes, and other textile items damaged by fire, smoke, water, and mold. Services are delivered through 20+ member locations and coordinated via Tromis, the company's proprietary claims management software, which provides computerized inventory, real-time claim status, and digital submission tools for insurance desk adjusters.
Product overview
Total Textile Solutions operates as a network-based textile restoration service provider offering fabric restoration services for items damaged by fire, smoke, water, and mold. The company features its proprietary software platform Tromis as the core technology enabling claims management, inventory tracking, and nationwide service coordination across its member locations in Canada.
Differentiator
Problem solved
Functional benefit
Brands
- Tromis: Proprietary software system designed specifically for processing disaster claims and tracking textile restoration claims
Products and services
- Textile Restoration Services
- Tromis Claims Management Software
- 24/7 Emergency Restoration Hotline
Quantifiable outcome
- 85% cost savings on replacement cost value
- +2 more outcomes
Companies that use Total Textile Solutions
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Total Textile Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Total Textile Solutions partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Insurance CompaniescoreInsurance companies across Canada rely on Total Textile Solutions as a preferred provider for textile restoration services. Insurance desk adjusters use the proprietary Tromis portal to submit and track claims in real-time. TTS saves insurance companies 85% on replacement cost value through restoration rather than replacement.
- Restoration ContractorscoreFire and flood restoration contractors partner with TTS to provide comprehensive restoration services including textile restoration. TTS provides the expertise and equipment for restoring soft contents while contractors handle other restoration needs.
Scale indicators3 records
Recent moves1 record
Expansion highlights4 records
Total Textile Solutions competitors and assessment
Company assessmentDirect peers
- BMS Cat (Blackmon Mooring & BMS CAT): US-based contents and textile restoration provider serving insurance carriers with specialized cleaning of soft goods (clothing, drapery, electronics). Highly comparable direct competitor, especially in the textile/contents restoration sub-segment TTS focuses on.
- Cotton Care Textile Restoration: US-based textile restoration specialist serving insurance claims with processing of soft-content losses. Comparable as the most direct head-to-head competitor in the textile-only restoration niche TTS occupies.
Broad incumbents
- ServPro: Largest North American restoration franchise, providing fire, water, and mould remediation for insurance clients. Comparable as a brand-driven, nationally-franchised restoration competitor in the same insurance-referral channel.
- Paul Davis Restoration: National franchise network providing restoration and reconstruction services to insurance carriers and homeowners. Comparable as an insurance-channel restoration competitor with broad geographic coverage, similar to TTS' member-network model.
- Rainbow International Restoration: Restoration franchise network (subsidiary of Neighborly) providing fire and water damage restoration for insurance clients. Comparable as a competing franchise-based insurance-channel restoration provider with national coverage.
- PuroClean: Paramedics-of-property restoration franchise specializing in mitigation and remediation for insurance claims. Comparable as a competing restoration network targeting the same insurance adjuster referral channel.
- ServiceMaster Restore: Major North American restoration franchise handling fire, water, and mould emergencies for insurance clients. Comparable as a competing insurance-channel restoration provider, though it covers structural restoration rather than specializing in soft-content/textile restoration.
- BELFOR Property Restoration: Global large-loss property restoration firm offering fire, water, and smoke damage services. Comparable to TTS as a competing restoration provider for insurance claims, though much broader in scope (structural rebuilding) and operating at much larger scale.
Regional players
- First Onsite Property Restoration: Canadian restoration company providing emergency restoration services across Canada for insurance and commercial clients. Comparable as a Canadian-based regional restoration competitor in the same insurance-channel.
Others
- Ecolab Textile Care Services: Global provider of commercial laundry and textile cleaning programs, including disaster-related textile restoration programs. Comparable as an industry vendor/training partner in the textile cleaning and restoration value chain.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Total Textile Solutions social profiles
Digital presenceTotal Textile Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Textile Solutions leadership team
Management profileNumber of profiles
Total Textile Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Textile Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Textile Solutions
What does Total Textile Solutions do?
Total Textile Solutions is a Canadian national network of independently owned textile restoration companies that professionally restores clothing, drapery, shoes, and other textile items damaged by fire, smoke, water, and mold. Services are delivered through 20+ member locations and coordinated via Tromis, the company's proprietary claims management software, which provides computerized inventory, real-time claim status, and digital submission tools for insurance desk adjusters.
Is Total Textile Solutions a public or private company?
Total Textile Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Textile Solutions founded?
Total Textile Solutions was founded in -1. It employs 1 to 10 people.
Where is Total Textile Solutions based?
Total Textile Solutions is headquartered in Winnipeg, Canada, in the North America region.
How does Total Textile Solutions make money?
One revenue line is on record: textile Restoration Services.
Who are Total Textile Solutions's main competitors?
Direct peers on record are BMS Cat (Blackmon Mooring & BMS CAT) and Cotton Care Textile Restoration. Broad incumbents are ServPro, Paul Davis Restoration, Rainbow International Restoration, PuroClean, ServiceMaster Restore and BELFOR Property Restoration. First Onsite Property Restoration is listed as a regional player. Ecolab Textile Care Services is listed as an others.
Does Total Textile Solutions have an API?
No public API is recorded for Total Textile Solutions.
What industry is Total Textile Solutions in?
Total Textile Solutions's product category is Textile Restoration Services. Its primary akta.pro industry code is IMAOAMAK, Repair, Refurbishment & Upcycling Services (Industrial Scale). Its NAICS code is 8123 and its SIC code is 2390.