The Bridge Medical Clinic

What The Bridge Medical Clinic does

The Bridge Medical Clinic is a privately owned, physician-operated family medicine practice located at 2207F Glenmore Road in Campbell River, British Columbia, serving communities between the Comox Valley and Campbell River. Founded on January 3, 2012, the clinic operates as a single-site primary care provider with four primary care providers (Dr Johannes Piek, Dr Tabark Alalousi, NP Nadine Mitchell, and NP Kendra Brown), one part-time physician (Dr Stephen Lebeuf), two medical office assistants, an office manager, and visiting allied health specialists (a clinical pharmacist, a registered dietitian, and a chiropractor). Dr Piek assumed ownership of the practice following Dr Kerry Baerg's retirement in November 2020.

The clinic's core offering is full-scope family medicine—including standard appointments, physicals, well-baby checks, mental health visits, procedures, and a dedicated Women's Health line with Dr Alalousi on Fridays—augmented by on-site allied health services. Its technology stack is built on electronic health records with electronic linkage to Comox Valley Hospital and Campbell River Hospital radiology departments, hospital records, and pharmacy records; CognisantMD-powered online booking for all providers; and FirstHx, a digital patient intake platform launched by Dr Piek in 2024 to streamline pre-appointment history collection. The clinic is integrated into the Campbell River & District Primary Care Network, which supplies on-site allied health on Thursdays, and co-locates with an independent Pharmasave pharmacy and a weekly Life Labs mobile phlebotomy unit.

The business model is almost entirely fee-for-service billings to the British Columbia Medical Services Plan (MSP), the provincial single-payer system. No private fee schedule, subscription, or subscription pricing is disclosed. Patient acquisition is community-led: the clinic registers with the Island Health Health Connect Registry and its nurse practitioners actively pull unattached patients from the registry for the North of Oyster River Bridge and Oyster River & Willow Point catchment areas. The clinic does not advertise paid acquisition channels and relies on community reputation, the Health Connect Registry, and a Facebook page for outreach. The clinic has no disclosed funding, no parent company, and no external investors identified.

Name

The Bridge Medical Clinic

Legal name

The Bridge Medical Clinic

Website

https://thebridgeclinic.ca

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

The Bridge Medical Clinic is a privately owned, single-site family medicine practice in Campbell River, BC, founded in 2012. It serves communities between the Comox Valley and Campbell River with four primary care providers, on-site allied health services, and a dedicated Women's Health line, billing through the BC Medical Services Plan.

Ownership category

akta.pro rank

Headquarters

HQ city

Campbell River

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Consultation Services: Standard medical appointments billed to provincial healthcare system (MSP). Prescription renewals require booked appointments. Physical exams, mental health visits, and procedures require phone booking.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

The Bridge Medical Clinic is a family medicine practice providing continuity-of-care primary care services to residents of the Comox Valley to Campbell River corridor in British Columbia. Core services include standard appointments (in-person and phone), physicals, well baby checks, mental health visits, and procedures delivered by four primary care providers (Dr Johannes Piek, NP Nadine Mitchell, NP Kendra Brown, and Dr Tabark Alalousi), augmented by on-site allied health services (dietitian, clinical pharmacist, chiropractor, and Life Labs mobile unit).

Product overview

The Bridge Medical Clinic is a family medicine practice that opened January 3, 2012, serving communities between the Comox Valley and Campbell River in BC. The clinic operates as a single unified primary care practice with four Primary Care Providers (Dr Johannes Piek, NP Nadine Mitchell, NP Kendra Brown, and Dr Tabark Alalousi) offering standard appointments, physicals, well baby checks, mental health visits, and procedures. The clinic augments its core primary care services with integrated allied health offerings including chiropractic services (Dr Brad Crowe on Thursdays), Life Labs mobile services (Friday mornings), Clinical Pharmacist consultations, and Registered Dietitian services—both the latter two joining through the Primary Care Network on Thursdays. Women's Health Consultations are available with Dr Alalousi on Fridays. The clinic uses CognisantMD for online appointment booking and Dr Piek has recently launched FirstHx as a digital patient intake platform. Electronic linking is maintained with local hospital radiology departments and pharmacy records for continuity of care.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services (Family Medicine) Family medicine practice providing continuity of care with four primary care providers (Dr Johannes Piek, NP Nadine Mitchell, NP Kendra Brown, and Dr Tabark Alalousi). Services include standard appointments (in-person and phone), physicals, well baby checks, mental health visits, and procedures for individuals and families in the Campbell River/Oyster River region.
• Women's Health Consultations Women's health consultations with Dr Tabark Alalousi available on Fridays only. Available by referral from another provider or by self-referral. Requires phone booking through the office; online booking is not available for this service.
• Clinical Pharmacist Services (Jason Alessio) Clinical pharmacist services delivered by Jason Alessio on Thursdays through the Campbell River & District Primary Care Network. Services include medication reviews for patients on multiple medications, supplement and vitamin consultations, and device therapy reviews.
• Registered Dietitian Services (Jennifer Hasiuk) Registered dietitian services delivered by Jennifer Hasiuk through the Campbell River & District Primary Care Network. Services include disease prevention education, chronic illness nutrition management, chronic pain and inflammation management, and digestive and brain health optimization.
• FirstHx Patient Intake Platform Digital patient intake platform launched by Dr Johannes Piek to improve the overall appointment experience. Patients complete intake forms electronically prior to appointments.
• Online Appointment Booking (CognisantMD) Digital booking system powered by CognisantMD allowing patients to book phone or in-person standard appointments online with their chosen provider (Dr Piek, Dr Alalousi, NP Mitchell, NP Brown).

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Campbell River & District Primary Care Network (PCN)coreStrategic or Co-development PartnerThe Bridge Medical Clinic participates in the Campbell River & District Primary Care Network, through which allied health providers (Jason Alessio Clinical Pharmacist and Jennifer Hasiuk Registered Dietitian) work at the clinic supporting patients on Thursdays.
• Pharmasave Bridge RxminorOthersPharmasave Bridge Rx operates as a separate business located inside The Bridge Medical Clinic. Open 9-5 Monday-Friday. The clinic is not affiliated and cannot transfer calls to them. Contact: 778-420-4311.
• Life LabsminorOthersLife Labs mobile unit visits the clinic every Friday morning from 9:00am to 10:30am (closed on statutory holiday Fridays). Contact: 1-800-431-7206.
• Island HealthcoreChannel Partner/ Reseller/ DistributorIsland Health Health Connect Registry is the provincial system through which unattached patients are matched to primary care providers. The Bridge NPs actively pull patients from the registry for their practice area (North of Oyster River Bridge).
• Dr Brad Crowe ChiropracticminorOthersDr Brad Crowe's Chiropractic service offers appointments on Thursdays at The Bridge Medical Clinic. Patients book through Dr Crowe's website at crowechiro.ca.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• MCI Medical Clinics: Operates a network of family practice and walk-in clinics in Canada. Same core product (physician-delivered primary care) under provincial reimbursement, similar patient profile.
• Appletree Medical Group: Canada's largest operator of family practice and walk-in clinics, with on-site allied services and digital booking. Same multi-provider, multi-service primary care model as The Bridge, just at chain scale.
• Jack Nathan Health: Operates physician and allied-health clinics, frequently co-located with retail. Mirrors The Bridge's co-location strategy and family-practice core offering at a multi-site scale.
• WELL Health Technologies Corp. TSX-listed operator of a large network of primary care and specialty clinics across Canada, including in BC. Highly comparable in core offering (physician-led outpatient primary care) but at vastly greater scale and with corporate/tech infrastructure.
• Medicentres Canada: Family practice and walk-in clinic operator across Western Canada with extended-hours and multi-provider staffing. Comparable business model to The Bridge: physician-led primary care with allied services.
• TELUS Health: Operates TELUS Health MyCare Clinics in BC offering family medicine and allied health services, including in markets that overlap with The Bridge's catchment. Closest geographic direct competitor in the same provincial payer system.

Emerging players

• Maple Corporation: Canadian virtual primary care platform that competes for the same unattached-patient demand as The Bridge. Not a clinic operator but a substitute channel that could erode in-person volume for low-acuity visits.
• CloudMD Software & Services: Combines telehealth with brick-and-mortar clinic assets in Canada, targeting integrated primary care delivery. Comparable vision (hybrid in-person + digital primary care), currently in a restructuring/distress posture.
• Dialogue Health Technologies: Canadian virtual care and employee-benefits primary care platform. Adjacent/emerging substitute for in-person family medicine visits, particularly for routine prescriptions and follow-ups.

Broad incumbents

• Shoppers Drug Mart / Loblaw Health: Operates in-pharmacy clinic services and health-product retail across Canada, including in BC, with a broader healthcare footprint than The Bridge. Adjacent incumbent that competes for the same patient foot traffic and primary care demand.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheBridgeMedicalClinic
• LinkedInlinkedin.com/company/the-bridge-medical-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Bridge Medical Clinic