The Click Fix

What The Click Fix does

The Click Fix is a privately held, six-person professional services firm based in the Pittsburgh metropolitan area (724 area code) that operates as a "creative and technical problem-solving" provider combining digital marketing production with managed IT support. The company was founded in 2017 and is led by Bryan Froud, who is repeatedly referenced in client testimonials spanning more than two decades.

The firm's service portfolio spans motion graphics, 2D/3D animation, compositing, virtual and augmented reality production, interactive touchscreen/kiosk and game design, presentation and email design, logo and print design, web design and development, and — on the technical side — remote IT staffing, network and printer support, and one-on-one computer instruction. Its most differentiated technical capability is a web-based Augmented Reality implementation that runs entirely through a browser without requiring an app download, used for interactive trade-show displays (notably a Duquesne Light Company installation at the HOME EXPO) and location-aware tours or field trips.

The Click Fix runs a sales-led, consultative go-to-market with no public pricing and a "Get A Free Quote" call-to-action. Revenue is generated through project-based digital marketing/creative engagements and ongoing managed IT service relationships, primarily with small to mid-size businesses, nonprofits (e.g., Montague & Associates), and select enterprise/utility accounts (e.g., Duquesne Light Company). Distribution is regional and direct, with service delivery split between remote IT support and on-site installation. The firm has no disclosed funding, no patents, no certifications, and no public ownership or investor signals.

Name

The Click Fix

Legal name

The Click Fix

Website

https://theclickfix.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Click Fix is a six-person Pittsburgh-area professional services firm combining digital marketing production (motion graphics, AR/VR, web design, game design) with remote managed IT support and computer instruction, serving SMBs, nonprofits, and select enterprise accounts through project-based and retainer engagements.

Ownership category

akta.pro rank

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Digital Marketing Services: Creative and technical services including motion graphics, animation, VR/AR, game design, web design, graphic design, email marketing, and presentation design. Revenue appears to come from project-based professional services with ongoing retainer relationships for some clients.
2. Tech Support & IT Services: Remote IT staff services including computer support, network management, printer maintenance, and computer instruction. Provided as ongoing managed services to clients like Ziccarelli Enterprises and Montague & Associates.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Click Fix is a creative and technical problem-solving firm that bundles digital marketing production services (motion graphics, 2D/3D animation, compositing, VR, web-based AR, explainer/sizzle videos, music production, interactive kiosk and game design) with traditional design (logos, print, web, email, presentations) and ongoing managed IT support and computer instruction under one roof. Engagements are delivered through direct client relationships with SMB and enterprise clients, combining remote managed services with on-site installation for events and exhibitions.

Product overview

The Click Fix operates as a creative and technical problem-solving firm offering a comprehensive suite of professional services under one roof. The company combines digital marketing expertise with artistic design capabilities to deliver integrated solutions. Their service portfolio spans motion graphics and animation (2D/3D animation, compositing), immersive technology (virtual reality, augmented reality, interactive kiosks), multimedia production (explainer videos, music production, email campaigns), design services (logo, print, web design, presentation design), and technology support (technical support, computer instruction). This integrated approach enables the firm to provide end-to-end solutions where creative and technical teams work together to understand and leverage modern technology capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Motion Graphics & Animation Services Motion graphics design and production, visual compositing (combining multiple image/video layers), and 2D/3D animation for visual storytelling, marketing videos, product showcases, and responsive demo experiences. Delivered for business clients as project-based professional services.
• Virtual Reality & Augmented Reality Services Immersive content creation including VR experiences and web-based AR (triggered via print media or physical locations, with location-aware overlays for historical/cultural tours, virtual field trips, treasure hunts, and interactive marketing) that works without requiring app downloads. For businesses seeking immersive marketing, training, or event experiences.
• Explainer/Sizzle Video & Music Production Short-form promotional and explainer video production paired with original music production services for multimedia and video projects, intended for marketing, demonstrations, and brand storytelling.
• Interactive Kiosk & Game Design End-to-end design, build, and on-site installation of custom touchscreen interactive experiences and games for trade shows and exhibitions, including visual aesthetics, mechanics, gameplay systems, and on-site technical support during the event.
• Graphic & Web Design Services Logo and brand identity design, print design for promotional materials and marketing collateral, responsive website design and development (including mobile optimization), presentation design (PowerPoint decks and visual layouts), and email campaign design and management. Delivered to SMB and enterprise clients.
• Technical Support & Computer Instruction Remote and on-site managed IT services for mixed PC and Mac environments — computer support, network management, internet connectivity, printer maintenance, email account management, and computer training/instruction in applications such as Word, Excel, Photoshop, InDesign, and website maintenance. Delivered as ongoing managed services to clients like Ziccarelli Enterprises and Montague & Associates.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Carpenter ConnectionminorStrategic or Co-development PartnerCollaborated with Carpenter Connection on Duquesne Light Company project to design touchscreen experiences and games for DLC's display at HOME EXPO. The Click Fix handled design, mechanics, games, building, and on-site installation while Carpenter Connection was part of the project team.

Recent moves5 records

Expansion highlights3 records

Direct peers

• Wpromote: Full-service digital marketing agency offering SEO, paid media, content, and web design. Comparable to The Click Fix as a digital marketing services provider competing for similar SMB and mid-market clients with overlapping creative and web capabilities.
• Thrive Internet Marketing Agency: Full-service digital marketing agency offering web design, SEO, social media, and reputation management. Comparable to The Click Fix as a digital marketing services firm targeting SMB and mid-market clients with overlapping web and marketing offerings.
• WebFX: Large digital marketing agency offering SEO, web design, content, and analytics services. Comparable to The Click Fix as a horizontal digital marketing services provider with a similar SMB-focused motion graphics, web, and marketing service mix.
• Coalition Technologies: Full-service digital agency offering web design, SEO, PPC, and branding. Comparable to The Click Fix as a digital marketing services firm with overlapping creative design and web development capabilities for SMB clients.

Broad incumbents

• CDW: Large IT solutions and services provider offering hardware, software, and managed IT services to businesses and institutions. Comparable to The Click Fix as a provider of IT support and managed services, though at much larger scale and broader scope.
• Insight Enterprises: Global IT solutions and services provider offering hardware, software, and managed services. Comparable to The Click Fix as a provider of IT support services, though Insight operates at enterprise scale with a far broader portfolio.
• Accenture Interactive (Accenture Song): Global digital, creative, and marketing services arm of Accenture offering experience design, commerce, and marketing operations. Comparable to The Click Fix as a provider of integrated digital marketing and technology services, though at enterprise scale and with far broader geographic reach.

Emerging players

• Zappar: AR/VR content creation platform and agency offering AR campaigns, packaging, and interactive experiences. Comparable to The Click Fix as an AR-focused firm with overlapping capabilities in interactive AR experiences for marketing and brand activations.
• 8th Wall: Web-based augmented reality platform enabling browser-based AR experiences without app downloads. Comparable to The Click Fix as a notable player in the same web-based AR capability that The Click Fix identifies as a proprietary differentiator, though 8th Wall is a platform/tool and The Click Fix is a service provider.

Regional players

• SmithBrothers: Pittsburgh-based creative and digital agency offering web design, video, branding, and marketing services. Comparable to The Click Fix as a similarly sized regional firm combining creative production with technical execution for SMB and mid-market clients in the same Pittsburgh market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-click-fix

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Click Fix