The Exchange Regency Residence Hotel

What The Exchange Regency Residence Hotel does

The Exchange Regency Residence Hotel is a single-property, 216-key urban hotel located in Ortigas Center, Pasig City, Philippines, at the corner of Exchange Road and Meralco Avenue. It offers four room categories — Deluxe Classic (23-25 sqm), Deluxe Premium (25-27 sqm), Premier (29-35 sqm), and a two-bedroom Suite (64.5-68.5 sqm) — and positions itself as an 'affordable luxury' option for value-conscious travelers. The property is owned and professionally managed by Hospitality Innovators, Inc. (HII), a Philippine hotel management company operating a multi-property portfolio, with HII branding and links present throughout the hotel's web presence.

The hotel's go-to-market is a hybrid of direct-to-consumer (theexchangeregency.com, with best-rate guarantees, flexible cancellation, loyalty points, and email/newsletter remarketing) and channel partnerships through OTAs SimpleBooking.it and DirectWithHotels.com. Revenue is generated primarily from room bookings across the four tiers, supplemented by extended-stay packages (20% off for 7+ nights with weekly housekeeping and gym access), advance-purchase discounts (30% off when booked 7+ days ahead), and holiday promotions. Ancillary revenue streams include on-site F&B (Tomoro Coffee, Serenitea, Uncle John's 24/7 convenience store) and meeting/event space (meeting room for up to 15 persons; event space for 70-80 guests). The underlying technology stack is a standard hotel property management system with online booking integration; no proprietary platform, AI, or differentiated technology is disclosed.

Target customers are segmented horizontally: leisure travelers and Metro Manila staycationers (primary), business travelers and corporate clients in the Ortigas Business District (primary), and holiday/seasonal travelers (secondary). Marketing leans on content (blog/travel guides), organic Facebook, and email — with SEO targeting Ortigas/staycation keywords. Reported scale includes 25 listed professional employees, 216 rooms, a 130 sqm pool with separate kiddie area, fitness center, sauna, jacuzzi, game room, mini golf, children's play area, and covered parking. No public financials, funding, M&A, or leadership changes are disclosed in the available data.

Name

The Exchange Regency Residence Hotel

Legal name

The Exchange Regency Residence Hotel

Website

https://theexchangeregency.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Exchange Regency Residence Hotel is a 216-key mid-tier urban hotel in Ortigas Center, Pasig City, Philippines, offering residential-style rooms, on-site F&B, and event space for leisure staycationers, business travelers, and holiday guests. It is managed by Hospitality Innovators, Inc. and distributes via direct website and OTA partners.

Ownership category

akta.pro rank

Product category

Urban Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL)

akta.pro secondary industries

Resort-Style Extended-Stay Properties (THAGAEAL), Urban & Downtown Full-Service Hotels (THAGAAAA)

Keywords

• Urban hotel accommodations
• Residence-style lodging
• Ortigas business district stay
• Family-friendly staycation
• Hotel meeting event venue

Headquarters

HQ city

Pasig City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Room Bookings: Primary revenue stream from accommodation bookings across multiple room types (Deluxe Classic, Deluxe Premium, Premier, Suite). Offers various pricing tiers based on room category, length of stay, and booking timing. Direct booking through website offers best rate guarantee with additional perks.
2. Extended Stay Packages: Long-stay deals offering 20% discount for 7+ day bookings, with complimentary weekly housekeeping and gym access. Creates recurring revenue from extended-stay guests including remote workers and project-based business travelers.
3. On-site Dining: Revenue from on-site dining outlets including Serenitea (milk tea), Tully's Coffee/Tomoro Coffee (beverages and pastries), and Uncle John's convenience store (24/7). These food and beverage operations generate ancillary revenue from hotel guests and external visitors.
4. Meeting and Event Spaces: Meeting room rentals accommodating up to 15 people with professional presentation tools. Event space accommodating 70-80 guests for corporate events, celebrations, and social functions with catered food options. Creates revenue from corporate clients and event organizers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Exchange Regency Residence Hotel operates a 216-room urban hotel in Ortigas Center, Pasig City, offering four residential-style room categories (Deluxe Classic, Deluxe Premium, Premier, and Suite) with Wi-Fi and in-room amenities, alongside on-site facilities including a swimming pool with kiddie area, fitness center, sauna, game room, mini-golf, children's play area, meeting room, and event space. The property also operates three dining outlets (Tomoro Coffee, Serenitea, and Uncle John's 24-hour convenience store) and markets long-stay and seasonal promotional packages to leisure and business travelers in Metro Manila.

Product overview

The Exchange Regency Residence Hotel operates as a single-property hotel offering residential-style accommodations with a portfolio of four distinct room types (Deluxe Classic, Deluxe Premium, Premier, and Suite) ranging from 23-25 sqm to 64.5-68.5 sqm. The property provides comprehensive on-site facilities including a 130 sqm swimming pool with kiddie area, fully-equipped fitness center, sauna, children's play area, mini-golf, game room, meeting room (up to 15 guests), and event space (70-80 guests). Dining is serviced through three on-site outlets: Tomoro Coffee, Serenitea milk tea, and Uncle John's 24-hour convenience store. The hotel also offers value-added promotional packages including Limited Time Deals, Long Stays Deals, and Advance Purchase Discounts. The property is managed by Hospitality Innovators, Inc. and positions itself as an affordable luxury option in Ortigas Center, Pasig City.

Differentiator

Problem solved

Functional benefit

Products and services

• Deluxe Classic Room Entry-level accommodation option spanning 23-25 sqm with choice of 1 queen bed or 2 twin beds, featuring complimentary Wi-Fi, mini refrigerator, electric kettle, in-room safe, and hairdryer for solo travelers or couples seeking comfort at value-friendly rates.
• Deluxe Premium Room Upgraded accommodation spanning 25-27 sqm with queen or twin bed configuration, offering additional comfort and amenities beyond the Classic tier for brief business trips or extended staycations in Pasig.
• Premier Room Mid-tier accommodation spanning 29-35 sqm with dining area and optional kitchenware or microwave (subject to availability), designed for extended stays with enhanced bathroom amenities and a more residential experience.
• Suite Room Spacious two-bedroom suite spanning 64.5-68.5 sqm featuring 1 queen bed in master bedroom and 1 double bed in second bedroom, two bathrooms, fully-equipped kitchen with electric stove and rangehood, dining area with 4-piece dinnerware set, and receiving area with 3-seater sofa for families or groups requiring maximum space and privacy.
• Adult and Kiddie Swimming Pool 130 sqm outdoor swimming facility with separate kiddie pool area, operating daily from 7:00 AM to 10:00 PM, offering families a refreshing aquatic retreat in the heart of Ortigas.
• Fitness Center Fully-equipped gym featuring cardio machines, free weights, and resistance training equipment, operating daily from 6:00 AM to 10:00 PM for guests maintaining workout routines during their stay.
• Meeting Room Rental Well-equipped meeting space accommodating up to 15 people with flexible setup options and professional presentation tools, suitable for productive meetings, seminars, and corporate functions in the Ortigas business district.
• Event Space Rental Versatile event venue accommodating 70-80 guests for celebrations, corporate events, and social functions with catered food options and flexible setup arrangements.
• On-site Dining Outlets Three on-site food and beverage outlets for hotel guests and external visitors: Tomoro Coffee specialty coffee shop with pastries; Serenitea offering milk teas, fruit teas, and signature drinks; and Uncle John's 24/7 convenience store providing ready-to-eat meals, snacks, medicine, and essential toiletries.
• Long Stays Package Extended stay package offering 20% off when booking 7 days or more, including complimentary weekly housekeeping and gym access for business or leisure travelers seeking value on longer visits.
• Holiday Seasonal Promotions

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Hospitality Innovators, Inc. (HII)coreOthersHII is the hotel management company that owns and operates The Exchange Regency Residence Hotel. HII manages multiple hotel properties in the Philippines, providing professional management, marketing support, and operational expertise. The hotel website displays HII branding and links to hii.com.ph for full service and property listings.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Linden Suites: Ortigas Center all-suite hotel with residential-style accommodations and kitchen facilities, serving extended-stay business travelers and family staycationers in direct competition with The Exchange Regency.
• Discovery Suites Ortigas: Full-service serviced residence hotel located directly in Ortigas Center, Pasig City. Targets the same corporate extended-stay and family staycation segments as The Exchange Regency with comparable room configurations and amenities, making it one of the closest direct competitors in the immediate submarket.
• Marco Polo Ortigas Manila: Premium five-star Ortigas Center hotel serving corporate, leisure, and event demand. Represents the upscale tier of the same Ortigas competitive set, competing for the higher-end slice of The Exchange Regency's corporate and family segments.
• Astoria Plaza: Serviced-apartment hotel in Ortigas Center offering apartment-style units with kitchen facilities and hotel amenities, targeting extended-stay business travelers and families — a near-identical value proposition to The Exchange Regency's Premier and Suite products.
• Joy Nostalg Hotel & Suites Manila: Ortigas Center full-service hotel and serviced residence offering apartment-style rooms with kitchenettes for both short stays and extended-stay business travelers. Directly comparable in product format, target customer, and Ortigas location to The Exchange Regency.
• BSA Twin Towers: Ortigas Center serviced-residence property offering apartment-style accommodations with kitchenettes, targeting value-conscious business travelers and staycation guests in the same Ortigas submarket.
• Richmonde Hotel Ortigas: Mid-to-upper full-service Ortigas hotel operated by Richmonde group, competing for the same Ortigas business and staycation demand pool with similar room tiers, F&B outlets, and event facilities.

Broad incumbents

• Crowne Plaza Manila Galleria: International brand full-service hotel adjacent to Robinsons Galleria in Ortigas. Competes for higher-end corporate and event demand but operates as part of a global IHG system, offering broader loyalty reach than the independent Exchange Regency.
• Holiday Inn & Suites Manila Galleria: International-brand full-service hotel in the Ortigas/Galleria corridor offering both standard rooms and suites, competing for the family staycation and corporate segments with the strength of a global distribution and loyalty network.

Emerging players

• Go Hotels Ortigas Center: Budget limited-service hotel in Ortigas Center by Robinsons Land's Go Hotels chain. Competes for the price-sensitive end of the same Ortigas demand pool, often pulling transient and budget business travelers that The Exchange Regency's discount tiers also target.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/theexchangeregency
• LinkedInlinkedin.com/company/the-exchange-regency-residence-hotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Exchange Regency Residence Hotel