The Lister Hospital

What The Lister Hospital does

The Lister Hospital is a private multi-specialty hospital located in Chelsea, London, founded in 1985 and operated as part of the HCA UK network (HCA International Limited), the UK subsidiary of US-based HCA Healthcare Inc. The facility functions as a multidisciplinary referral centre with core clinical departments in cardiac care, cancer care, orthopaedics and spinal care, fertility and reproductive medicine, gynaecology, neurosciences, urology, and haematology, supported by a comprehensive diagnostic imaging suite (CT, MRI, ultrasound, mammography, endoscopy, bone density, echocardiography) and a 24/7 acute admissions unit.

The hospital's service portfolio spans more than 30 active product lines across clinical specialties, diagnostic services, specialist clinics (breast screening, endometriosis, menopause, sports and exercise medicine, abdominal wall reconstruction, lumps and bumps), and surgical treatments including hip and knee replacement. Notable technology deployments include CaRi-heart for predictive cardiac risk assessment, the Medtronic Affera Mapping and Ablation System for atrial fibrillation, and bispecific antibody therapy for solid tumours. The Lister Fertility Clinic has supported over 23,000 live births, and the hospital performs more cardiac procedures than any other UK private provider. Distribution is via the main Chelsea Bridge Road hospital, five outpatient centres across south-west London (King's Road Women's Health Centre, Chelsea, Sydney Street, Chiswick, Battersea & Nine Elms), a 365-day walk-in urgent care centre, and an online consultant finder.

The revenue model is a mix of self-pay packages (transparent quote-based pricing), private medical insurance reimbursements (Bupa, AXA, Aviva, Vitality and other major UK insurers), walk-in urgent care fees, and recurring GP subscription services. The go-to-market relies on consultant-led specialist access — patients can self-refer or be referred via NHS or private GPs — supported by digital channels (consultant finder, patient stories, insurance partner referrals) and the wider HCA UK brand and infrastructure. Operational performance metrics cited include appointments confirmed within 24 hours, diagnostic results within 48 hours, 94% of urgent care patients seen within 15 minutes, and a CQC Outstanding rating.

Name

The Lister Hospital

Legal name

HCA International Limited

Website

https://thelisterhospital.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The Lister Hospital is a private multi-specialty hospital in Chelsea, London, operated as part of HCA UK's network. It delivers cardiac, cancer, fertility, orthopaedic, and women's health services to self-pay and insured patients through its main facility and five southwest London outpatient centres.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Cardiac & Cardiothoracic Specialty Hospitals (HLAFAHAA)

akta.pro secondary industries

Oncology & Cancer Specialty Hospitals (HLAFAHAC), Women’s Imaging & Breast Health Centers (HLAFAJAJ), Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Private hospital services
• Cardiac care
• Fertility treatment
• Cancer care
• Orthopaedic services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Self-Pay Private Healthcare: Patients pay directly for consultations, diagnostic tests, treatments and procedures without insurance. The hospital provides transparent quotes for self-pay packages.
2. Private Medical Insurance: Revenue from major insurance providers including Bupa, AXA, Aviva, Vitality and all main insurers. Patients are referred by GPs and require authorization codes from their insurers.
3. Urgent Care Services: Walk-in urgent care services available 365 days a year for non-life-threatening medical conditions
4. GP Services and Subscriptions: Private GP appointments and GP subscription services for ongoing healthcare needs

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

The Lister Hospital is a private multidisciplinary hospital in Chelsea, London, delivering consultant-led inpatient and outpatient care across specialties including cardiac care, cancer care, orthopaedics and spinal care, fertility and reproductive medicine, gynaecology, neurology and neurosurgery, urology, and haematology. It supports these services with a comprehensive diagnostic imaging suite (CT, MRI, ultrasound, endoscopy, mammogram, DEXA, echocardiogram), a 365-day Urgent Care Centre, and private GP services. Care is paid for via self-pay packages with transparent quotes or via major private medical insurers (Bupa, AXA, Aviva, Vitality).

Product overview

The Lister Hospital is a multidisciplinary private hospital offering a comprehensive portfolio of medical services across multiple specialties. The hospital operates as a unified healthcare platform with core clinical services (cardiac care, cancer care, orthopaedics, fertility, gynaecology, neurology, urology, haematology), supported by an extensive diagnostic testing department (CT, MRI, ultrasound, endoscopy, mammography, bone density scans, echocardiograms). The hospital network includes multiple outpatient locations (King's Road Women's Health Centre, Battersea & Nine Elms, Chiswick, Chelsea, Sydney Street) and operates a 365-day urgent care centre. Services are accessible through self-pay or private health insurance. Key differentiators include the Lister Fertility Clinic (one of the UK's leading IVF centres), pioneering CaRi-heart technology for cardiac risk assessment, and the Medtronic Affera mapping and ablation system for cardiac arrhythmias.

Differentiator

Problem solved

Functional benefit

Brands

• Lister Fertility Clinic: One of the leading private fertility treatment centres in the UK, running IVF treatment and fertility clinics across London.

Products and services

• Cardiac Care Rapid, responsive cardiac care with diagnostic tests and a wide range of procedures; performs more cardiac procedures than any other UK private healthcare provider. Serves patients with heart conditions, arrhythmias, and cardiac risk concerns.
• Cancer Care Advanced diagnostics, leading consultants, personalised treatment plans, innovative therapies and clinical trials for cancer patients, including pioneering bispecific antibody therapy for solid tumours.
• Orthopaedics and Spinal Care Leading orthopaedic specialists offering fully personalised care for sports injuries, spinal conditions, and joint replacements with appointments available within 24 hours.
• Lister Fertility Clinic One of the leading private fertility treatment centres in the UK, running IVF treatment and fertility clinics across London, with over 23,000 babies delivered.
• Gynaecology Specialist care focused on functions and diseases specific to women, particularly those affecting the reproductive system.
• Neurology and Neurosurgery Care for the most challenging neurological conditions with specialist consultants, theatres, intensive care units, and dedicated nursing teams.
• Urology Diagnosis and treatment of conditions affecting the male and female urinary tract and male reproductive organs, including incontinence, impotence, male infertility, and urological cancer.
• Haematology Dedicated specialist care for blood cancers from diagnosis through treatment and supportive care.
• Acute Admissions Unit 24/7 care for urgent and unplanned medical admissions with an expertly handled referral process.
• Urgent Care Centre Walk-in urgent care service available 365 days a year (last patient seen at 7pm) for non-life-threatening conditions with no appointment needed; 94% of visitors seen within 15 minutes.
• GP Services Private GP appointments available same-day or at a convenient time and place, including a monthly subscription option for ongoing access.
• Health Screening Comprehensive health screening services including cardiac and prostate health screening.
• Hip Replacement Surgery Surgical hip replacement procedures performed by leading orthopaedic specialists.
• Knee Replacement Surgery Surgical knee replacement procedures performed by leading orthopaedic specialists.
• CT Scans Computerised tomography scanning for detailed internal imaging, with results typically delivered within 48 hours.
• MRI Magnetic resonance imaging, including full body MRI scanning, for comprehensive diagnosis.
• Ultrasound Imaging Non-invasive imaging using sound waves for diagnostic purposes.
• Endoscopy Diagnostic procedure for examining internal organs.
• Mammogram (Breast Screening) Breast screening mammogram for early detection of breast cancer.
• Bone Density Scan (DEXA) DEXA scan for measuring bone mineral density.
• Echocardiogram Heart ultrasound scan for cardiac diagnostics.
• CaRi-heart Cardiac Risk Assessment Cardiac risk assessment service using CaRi-heart technology to identify risk of a serious heart condition or heart attack many years in advance.
• Medtronic Affera Cardiac Ablation Cardiac ablation treatment using Medtronic's Affera Mapping and Ablation System for atrial fibrillation and other complex cardiac arrhythmias.

Quantifiable outcome

• 23,000+ babies born with help from The Lister Fertility Clinic
• +4 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MedtroniccoreTechnology or IntegrationHCA UK became the first and only independent healthcare provider to introduce Medtronic's Affera Mapping and Ablation System, offering enhanced electrophysiology capabilities for treatment of atrial fibrillation and other complex cardiac arrhythmias.
• BupacoreChannel Partner/ Reseller/ DistributorMajor private medical insurer accepted at The Lister Hospital. Patients require GP referral and authorization code from insurer.
• AXAcoreChannel Partner/ Reseller/ DistributorMajor private medical insurer accepted at The Lister Hospital. Patients require GP referral and authorization code from insurer.
• AvivacoreChannel Partner/ Reseller/ DistributorMajor private medical insurer accepted at The Lister Hospital. Patients require GP referral and authorization code from insurer.
• VitalitycoreChannel Partner/ Reseller/ DistributorMajor private medical insurer accepted at The Lister Hospital. Patients require GP referral and authorization code from insurer.
• DoctifyminorOthersPatient review verification partner. The Lister Hospital has 1,958 reviews verified by Doctify.
• Care Quality Commission (CQC)coreOthersIndependent regulator for health and social care in England. All HCA UK hospitals are rated Good or Outstanding.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• The Harley Street Clinic: Another HCA UK flagship private hospital in London offering complex care across multiple specialties including oncology and neurosciences. Direct peer in the same network and comparable multi-specialty private acute model.
• King Edward VII's Hospital: Central London private hospital offering consultant-led multi-specialty care to a similar premium self-pay and insured patient base. Direct peer competing for central-London private acute demand.
• The Portland Hospital: HCA UK's specialist private hospital for women and children in London, with maternity and paediatric services. Direct peer in the same HCA UK network, partially overlapping on fertility, gynaecology and maternity.
• BUPA Cromwell Hospital: BUPA-owned private acute hospital in London covering oncology, cardiac, paediatrics and complex surgery. Direct competitor for insured patient referrals, with a parent that is both an insurer and provider.
• The London Clinic: Independent charitable private hospital on Harley Street offering a similar multi-specialty private acute service including cancer, orthopaedics and fertility. Closest direct peer outside the HCA UK network.
• The Princess Grace Hospital: HCA UK private acute hospital in central London offering orthopaedics, breast surgery, gynaecology and urgent care. Direct peer in the same network with overlapping consultant pool and service mix.
• The Wellington Hospital: HCA UK's largest private acute hospital in north London, providing similar consultant-led multi-specialty services (cardiac, neuro, ortho, cancer). Closest like-for-like private acute peer within the same parent group.
• The Christie Private Care: HCA UK's private cancer partnership with The Christie in Manchester. Direct peer in cancer care, overlapping with The Lister's oncology offering and clinical trial access.
• London Bridge Hospital: HCA UK private hospital in central London covering cardiac, orthopaedics, cancer and complex surgery. Directly comparable multi-specialty acute peer within the HCA UK network.

Broad incumbents

• Cleveland Clinic London: US-backed private hospital in central London offering multi-specialty acute care. Comparable premium London private acute model with overlapping specialties (cardiac, ortho, neuro) but as part of a global brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HCAHealthcareUK
• LinkedInlinkedin.com/company/the-lister-hospital
• Instagraminstagram.com/hcahealthcareuk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Lister Hospital