The Residence Hotel

What The Residence Hotel does

The Residence Collection (legally "The Residence Collection," trading as The Residence Hotel) is a privately held, owner-operated boutique hospitality group headquartered at No 17, 4th Avenue, Houghton, Johannesburg, with a secondary operational base in Livingstone, Zambia. Founded in 2010 and employing approximately 59 people, the group operates three distinct luxury properties: The Residence Hotel in Houghton, Johannesburg (a boutique urban property with spa, dining, and corporate meeting facilities); Mukwa River Lodge (an intimate family-owned riverside retreat along the Zambezi River, roughly 20 minutes from Victoria Falls); and Tanyati Villa (a private-use four-suite sanctuary on the Zambezi River accommodating up to 10 guests). The portfolio serves four primary customer segments — luxury leisure travellers, corporate and business clients, families, and adventure/eco-tourists — through both leisure and MICE demand.

Revenue is generated from five streams: accommodation (the primary), food and beverage (including private dining and curated wine selections), spa and wellness services, curated experiences and tours (Victoria Falls tours, Zambezi River cruises, cultural village tours, Johannesburg heritage and city tours), and corporate event services. Distribution is direct-first via the NightsBridge-integrated website, supplemented by phone and email reservations, partnerships with travel agents and tour operators (including Virtuoso for HNW reach), and dedicated corporate sales at the Johannesburg property. Marketing relies on content-driven storytelling through website editorial, email newsletter, social media, SEO, and community/philanthropy partnerships, with no AI, mobile app, or proprietary technology platforms disclosed. The business is POPIA-compliant under South African data protection law and operates with no disclosed funding rounds, acquisitions, parent company, or institutional investors, indicating independent private ownership.

Name

The Residence Hotel

Legal name

The Residence Collection

Website

https://theresidenceportfolio.co.za

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Residence Collection is a privately held, owner-operated boutique hospitality group operating three luxury properties — The Residence Hotel in Johannesburg, plus Mukwa River Lodge and Tanyati Villa near Victoria Falls, Zambia — serving luxury leisure, corporate, family, and adventure travellers across Southern Africa.

Ownership category

akta.pro rank

Product category

Luxury Boutique Hospitality

NAICS

Other Traveler Accommodation (72119)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

River & Wetland Lodges (Delta/Okavango-style) (THAGAIAG)

akta.pro secondary industries

Luxury Villas & Residences Resorts (THAGACAM), Luxury Farmhouses, Country Houses & Vineyard Estates (THAMAEAG), Family & Group-Friendly Rentals (Large Homes, Multi-Unit Compounds) (THAGANAI)

Keywords

• Luxury boutique hotels
• Boutique accommodation services
• Hospitality and dining
• Spa and wellness services
• Curated travel experiences

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Accommodation Revenue: Primary revenue from luxury suite rentals across three boutique properties: The Residence Hotel (Johannesburg), Mukwa River Lodge, and Tanyati Villa (Victoria Falls). Offerings range from standard rooms to luxury villas with varying amenities including plunge pools, Jacuzzis, and private terraces.
2. Food and Beverage: On-site dining services including breakfast buffets, à la carte dining, private dining experiences, and curated wine selections. Dinner served by reservation for intimate experiences.
3. Spa and Wellness Services: In-house spa facilities offering treatments at each property, including The Spa at Mukwa, The Residence Hotel Spa, and spa services at Tanyati Villa.
4. Curated Experiences and Tours: Revenue from guided tours, cultural experiences, adventure activities, and excursion packages including Victoria Falls tours, Zambezi River cruises, village tours, and Johannesburg city experiences.
5. Corporate Event Services: Meeting rooms, private board meetings, corporate retreats, and event spaces with modern amenities and bespoke dining for business gatherings.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Residence Collection is an owner-operated collection of three luxury boutique properties—The Residence Hotel in Houghton (Johannesburg), Mukwa River Lodge on the Zambezi River, and Tanyati Villa near Victoria Falls—selling upscale suite and villa accommodation, on-site fine dining, spa treatments, meeting and event spaces, and curated local experiences such as Victoria Falls tours, Zambezi river cruises, and Johannesburg heritage visits.

Product overview

The Residence Collection is an exclusive collection of owner-run boutique properties across Southern Africa. The portfolio comprises three distinct properties: The Residence Hotel (a boutique urban retreat in Houghton, Johannesburg), Mukwa River Lodge (a riverside lodge on the Zambezi in Livingstone, Zambia), and Tanyati Villa (a private riverside sanctuary accommodating up to 10 guests). Both Zambian properties offer curated experiences including Victoria Falls tours, Zambezi river cruises, culinary journeys, and cultural village tours. The Johannesburg property offers city and heritage experiences including museum visits, Soweto tours, and golf. Dining experiences at each property feature farm-to-table cuisine with private chef services and curated wine selections. Additional amenities across properties include spas, meeting facilities, and bespoke event spaces.

Differentiator

Problem solved

Functional benefit

Brands

• Mukwa River Lodge: An intimate, family-owned riverside retreat along the Zambezi River, 20 minutes from Victoria Falls, featuring classic sophistication and timeless elegance with modern-day luxuries.
• Tanyati Villa
• The Residence Hotel

Products and services

• The Residence Hotel A boutique hotel in Houghton, Johannesburg offering luxury accommodation including Luxury Rooms, Luxury Suites, One Bedroom Suites, Pool Villas, the Madiba Suite, and a Penthouse Suite. Features include a spa, fine dining restaurant, tapas menu, curated wine cellar, and two meeting rooms with private breakaway spaces for corporate events. Targeted at luxury leisure guests and corporate clients.
• Mukwa River Lodge An intimate family-owned riverside retreat along the Zambezi River, 20 minutes from Victoria Falls in Livingstone, Zambia. Offers four suite types: River Facing Suite, Island Suite, Mukwa Garden Cottage (two-bedroom), and Mukwa House (three-bedroom). Features include a spa, organic garden-to-table dining, Boma outdoor dining, and curated Zambezi experiences. Targeted at leisure travellers, families, and eco-tourists visiting Victoria Falls.
• Tanyati Villa A private sanctuary on the Zambezi River accommodating up to 10 guests (8 adults, 2 children) with four exquisitely appointed suites. Features include a private cinema, gym, spa, heated pool, and dedicated private chef. Guests have exclusive access to Mukwa River Lodge amenities. Targeted at premium leisure, family and exclusive-use clients seeking privacy near Victoria Falls.
• Victoria Falls Experiences Curated experiences for guests of Mukwa River Lodge and Tanyati Villa, including Victoria Falls guided tours, Zambezi River Cruises, Culinary Journeys, Organic Garden Tours, Livingstone Town Tours, Village Cultural Tours, and seasonal Tiger Fishing (June to mid-December). Targeted at leisure and adventure guests staying at the Zambian properties.
• Johannesburg Experiences Curated experiences for guests of The Residence Hotel including Apartheid Museum visits, Soweto Tours, Lion Park wildlife encounters, Johannesburg City Tours, Golf Experiences, Cradle of Humankind Cave Exploration, and Pretoria City Tours. Targeted at leisure and cultural tourists staying at the Johannesburg property.
• The Residence Hotel Spa A wellness sanctuary offering treatments inspired by nature's healing rhythms with botanical-infused products at The Residence Hotel in Johannesburg. Targeted at hotel guests and visitors seeking premium spa and wellness services.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Muneli Child CentreminorOthersNon-profit organisation established in 2018 supporting children with disabilities and early childhood education in the Sinde community. The partnership provides community support through the lodge's philanthropic programme, addressing limited resources including classroom space, feeding programmes, and teacher needs.
• Zambezi Animal Welfare Services (ZAWS)minorOthersNon-profit animal rescue and welfare organisation founded in 2014, serving as the sole domestic animal welfare organisation in southern and western Zambia. Supports rescued dogs and cats through rehabilitation, rehoming, vaccinations, and community education on animal welfare.
• Mukwa Football TeamminorOthersFootball team established in 2022 and officially registered with the Football Association of Zambia (FAZ). Comprising 30 boys and young men from nearby villages, the team promotes positive activities and healthy lifestyles. Supported by Mukwa River Lodge with equipment, kits, and logistical support.
• Mukeya Development CentreminorOthersCommunity centre empowering widowed women with income-generating skills including shoemaking and garment-making. Spearheaded by Mbanacele Tolombita and Christine Siavuta, the project supports women's independence through vocational training.
• NightsBridgecoreTechnology or IntegrationReservation and property management technology platform providing online booking functionality for all three properties. Each property has dedicated booking pages through the NightsBridge system.
• VirtuosocoreChannel Partner/ Reseller/ DistributorLuxury travel advisor network partnership indicated by Virtuoso logo presence on Tanyati Villa page. Provides access to high-net-worth travellers through exclusive luxury travel advisor connections.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Saxon Hotel, Villas and Spa: Luxury boutique urban hotel in Johannesburg offering suites, villas, spa, dining and corporate facilities. Direct comparable to The Residence Hotel in Johannesburg's luxury urban boutique segment.
• Wilderness Safaris: Luxury safari and lodge operator across Southern Africa offering high-end wilderness experiences. Comparable in target customer (luxury experiential travellers), curated activities, and multi-property African positioning.
• Lion Sands Game Reserve: Boutique luxury safari lodge collection in Sabi Sand, South Africa offering private villas, dining and curated safari experiences. Comparable in intimate luxury positioning and curated experiential offering.
• Singita: Operator of ultra-luxury safari lodges and villas across Southern and East Africa (including Grumeti, Sabi Sand). Comparable as a multi-property owner-run luxury African lodge collection with curated experiences and a similar experiential luxury positioning.
• Sanctuary Retreats: Luxury African lodge and cruise collection including properties near Victoria Falls. Direct comparable for Zambezi/Victoria Falls luxury experiential stays targeting international affluent travellers.
• Royal Malewane: Ultra-luxury safari lodge in the Greater Kruger (South Africa) with private villas and suites, fine dining and curated experiences. Comparable in scale, owner-run boutique luxury positioning and experiential offering.
• &Beyond: Luxury African lodge, safari and villa collection operating across multiple countries with curated experiences and community/ conservation partnerships. Direct competitor for high-end multi-destination African itineraries.

Regional players

• The Oyster Box: Iconic luxury boutique hotel in KwaZulu-Natal, South Africa, with spa, dining and curated experiences. Comparable in owner-run luxury boutique positioning but in a different South African region.

Broad incumbents

• Belmond (LVMH): Global collection of luxury hotels, lodges and experiential properties under LVMH. Comparable as a multi-property experiential luxury collection, though operating at significantly greater scale and geographic breadth.
• One&Only Cape Town: Global luxury resort brand operating an urban luxury property in Cape Town. Comparable in luxury urban positioning and HNW traveller segment, though part of a much larger global portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-residence-hotel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Residence Hotel