The RV Shop

What The RV Shop does

The RV Shop is a privately held RV repair and maintenance company founded in 1990 and headquartered in New Castle, Delaware. The company operates an 80,000-square-foot flagship facility equipped with advanced paint booth technology and oversized paint booths, alongside a growing network that includes a new Laurel, Delaware location (announced October 2025) and mobile service units covering Delaware, Pennsylvania, Maryland, and New Jersey. Its service portfolio spans collision and paint repair, mechanical work, A/C, electrical, plumbing, generator, roof, slide-out, appliance, awning, and sealant services for Class A, B, and C motorhomes and fifth-wheel trailers, with formal extended warranty service partnerships in place and a newly launched Truck Body Shop division (October 2025) serving commercial fleet and heavy-duty truck customers.

The business operates on a direct-to-consumer, professional-services model, generating revenue through quote-based service fees for both in-shop and mobile repairs. Pricing is determined per engagement based on vehicle type and repair scope; no published rate cards exist. Marketing and customer acquisition rely on a multi-channel mix including organic content marketing via the company blog, an active presence across Facebook, YouTube, Instagram, LinkedIn, and TikTok, a customer referral program, Google Business Profile, and participation in major RV events such as Hershey - America's Largest RV Show. The company is owner-operated by Patrick Connell, who also leads ARS Truck and Fleet Service, and is recognized with Inc. 5000 placement in 2023, five consecutive years in ATI's Top 12 National Automotive Shops, and a 4.7/5.0 Google rating across 352+ reviews.

Name

The RV Shop

Legal name

The RV Shop

Website

https://thervshop.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

The RV Shop is a New Castle, Delaware-based RV repair company operating an 80,000-sq-ft facility and mobile service units across the Mid-Atlantic, serving individual RV owners and commercial fleet operators with collision, paint, mechanical, and warranty repair services since 1990.

Ownership category

akta.pro rank

Headquarters

HQ city

New Castle

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. RV Repair and Maintenance Services: Professional RV repair and maintenance services including mechanical work, electrical, plumbing, A/C repair, generator service, and more. Revenue generated through service fees for both in-shop and mobile repairs.
2. Collision and Paint Services: Full collision repair, body work, and paint refinishing services for RVs. Includes both minor repairs and major structural work.
3. Extended Warranty RV Repair: Warranty service work accepting extended warranties from RV manufacturers.
4. Truck Body Repair (The Truck Body Shop Division): Fleet and heavy-duty truck collision repair services launched as a new division in October 2025.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

The RV Shop is a full-service RV and commercial truck repair company that provides in-shop and mobile repair, collision and paint refinishing, mechanical service, and preventive maintenance for Class A, B, and C motorhomes, fifth-wheel trailers, and heavy-duty trucks. Services are delivered through an 80,000-square-foot facility in New Castle, Delaware, a forthcoming Laurel location, and mobile service units operating across the Mid-Atlantic.

Product overview

The RV Shop is a comprehensive RV repair and maintenance service provider operating as a single unified service offering with specialized divisions. The core portfolio includes mobile RV repair services, full-service shop-based repairs, and a dedicated Truck Body Shop division for commercial truck collision work. Services span collision repair and paint, mechanical services, A/C, appliance, awning, electrical, generator, plumbing, roof, slide-out, and sealant repair for all RV classes (A, B, C, and fifth-wheel). The company operates two physical facilities in New Castle and Laurel, Delaware, with mobile service coverage across Delaware, Pennsylvania, Maryland, and New Jersey.

Differentiator

Problem solved

Functional benefit

Brands

• The Truck Body Shop: A new division dedicated to fleet and heavy-duty truck collision repair, launched in October 2025.

Products and services

• Mobile RV Repair On-site RV repair service that brings certified technicians and equipment directly to customer locations including campgrounds, driveways, storage facilities, and roadside locations throughout Delaware, Pennsylvania, Maryland, and New Jersey.
• RV Collision Repair Full-service collision repair for RVs, including body work and structural repairs for all RV classes.
• RV Paint Repair and Refinishing Paint repair and refinishing services including color matching, decal restoration, and full exterior paint jobs using advanced paint booth technology.
• RV Delamination Repair Structural repair for RV exterior delamination caused by water intrusion, including assessment, adhesive injection, and reinforcement.
• RV A/C Repair Air conditioning repair and replacement services for RV rooftop cooling units, addressing issues including weak airflow, warm air, short cycling, frozen coils, and water leaks.
• RV Appliance Repair Repair services for all RV appliances including refrigerators, microwaves, and other onboard systems.
• RV Awning Repair Repair services for RV awnings including fabric replacement, mechanism repairs, and weather damage restoration.
• RV Electrical Repair Electrical system diagnostics and repairs for RV wiring, outlets, lighting, inverters, and battery systems.
• RV Generator Repair Generator maintenance and repair services including oil changes, filter replacements, fuel system care, battery checks, and test cycles.
• RV Mechanical Services Mechanical repairs including suspension, braking systems, chassis work, and drivetrain maintenance for all RV types.
• RV Plumbing Repair Plumbing system repairs including pipe fixes, water pump replacement, leak repairs, and winterization services.
• RV Roof Repair Roof repair and restoration including leak detection, seal replacement, structural repairs, and silicone coating applications.
• RV Slide-Out Repair Slide-out system repairs including motor, track, and seal maintenance for RV slide-out rooms.
• RV Sealant and Weather Seam Repair Weather seam repair and sealant application services for roof seams, windows, doors, and exterior joints to prevent water intrusion.
• Class A RV Maintenance Specialized maintenance services for Class A motorhomes including engine, transmission, hydraulic leveling systems, and slide-out maintenance.
• Class B RV Maintenance Maintenance services for Class B camper vans including plumbing, electrical, suspension, and rust prevention.
• Class C RV Maintenance Maintenance services for Class C motorhomes including brake, chassis, generator, awning, and propane system services.
• Fifth-Wheel RV Repair Specialized repair and maintenance for fifth-wheel trailers including fifth-wheel plate greasing, hitch adjustments, and suspension work.
• Professional RV Inspection Comprehensive pre-purchase and routine inspections covering all RV systems including mechanical, electrical, plumbing, roof, and structural components.
• Extended Warranty RV Repair Warranty repair services for RVs covered under manufacturer or extended warranty programs, with the shop acting as a warranty service partner.
• The Truck Body Shop (Fleet and Heavy-Duty Truck Collision Repair) Dedicated division of The RV Shop providing collision and body repair services for commercial trucks and heavy-duty fleet vehicles, backed by the 80,000-square-foot facility and three oversized paint booths with specialized equipment for large vehicles.

Quantifiable outcome

• 4.7-star Google rating from over 352 reviews
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Extended Warranty ProviderscoreOthersThe RV Shop accepts and services extended warranty claims for RV owners, working with various warranty providers to deliver covered repairs. The site includes a dedicated 'Extended Warranty RV Repair' service page indicating this is a formal partnership arrangement.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• FreedomRoads RV: FreedomRoads is a network of RV dealerships with attached service departments. Comparable to The RV Shop on the service side and a relevant benchmark for RV-specific repair economics at scale.
• Service King Collision: Service King is a national collision repair chain. Comparable to The RV Shop on the collision/paint process side, though it operates in passenger auto rather than the RV/large-vehicle niche.
• Caliber Collision: Caliber is the largest U.S. collision repair chain. While focused on passenger vehicles, its scale, multi-state footprint, and operational model for collision/paint are highly comparable to The RV Shop's collision and paint division.
• Maaco: Maaco is a franchised auto paint and collision repair chain. Its paint-focused, multi-site service model parallels the collision-and-paint portion of The RV Shop's offering, scaled to passenger vehicles.
• Camping World: Camping World is the largest U.S. RV dealer and service network, offering RV sales, parts, service, and roadside assistance. It overlaps with The RV Shop primarily through its RV service and collision/repair capabilities, though at much broader scale and across many geographies.
• Lazydays RV: Lazydays operates RV dealerships with integrated service centers across multiple U.S. states. It competes with The RV Shop for service work in its footprint and is a comparable full-service RV repair provider, though anchored in sales rather than pure service.

Others

• Good Sam (Camping World club): Good Sam provides RV owner services including roadside assistance, extended warranties, and a network of approved service centers. It is comparable because it routes repair work to providers like The RV Shop and competes for the RV service ecosystem dollar.
• Coach-Net: Coach-Net offers 24/7 RV roadside assistance and mobile repair dispatch nationwide. Comparable to The RV Shop's mobile RV service business as a competing channel for on-site RV repair demand.

Direct peers

• Rush Enterprises: Rush Enterprises is the largest network of commercial truck dealerships in North America, with substantial service and collision capabilities. Directly comparable to The Truck Body Shop division targeting fleet operators.
• FleetPride: FleetPride is a major U.S. distributor and service provider for heavy-duty truck parts and repair. It is the closest direct competitor to The RV Shop's newly launched Truck Body Shop commercial fleet collision division.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@thervshopde
• Facebookfacebook.com/TheRVShopDE
• LinkedInlinkedin.com/company/the-rv-shop
• Instagraminstagram.com/TheRVShopDE/?fbclid=IwAR0JMPy3Zch79MXrLUB1dgyO5NauuzA9kgJrevnzY7drB9igDkRkJRF-oqU
• TikToktiktok.com/@thervshopde

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The RV Shop